Piscine intérieure

Comfort Inn & Suites Shawnee North near I-40 – Avis

2.5 out of 5
Comfort Inn & Suites Shawnee North near I-40
5400 Enterprise Court, Shawnee, OK

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 341 avis sur 681." "
Note de 8 – Bien, d’après 239 avis sur 681." "
Note de 6 – Acceptable, d’après 62 avis sur 681." "
Note de 4 – Médiocre, d’après 23 avis sur 681." "
Note de 2 – Terrible, d’après 16 avis sur 681." "

8,8/10

Propreté

9,0/10

Service et personnel

7,8/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

David

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
All was good.
Séjour de 1 nuit en avril 2024
Manager a répondu le 13 avr. 2024
Hello David,We are pleased to hear that you had an overall positive experience during your stay with us. We appreciate your feedback and look forward to welcoming you back in the future.

2/10 – Terrible

Chance

Voyage en famille
Points faibles : Propreté, service et personnel et commodités.
Had black mold in the fridge. Called front desk and they offered to send someone up but never did. Not a good place for the price at all. Go to la Quinta next door or Fairfield.
Séjour de 1 nuit en avril 2024
Manager a répondu le 9 avr. 2024
Hello Chance, We apologize for any inconvenience you may have experienced during your stay. We take all feedback seriously and will address this matter with our team. Thank you for your insights, and we hope to welcome you back for an improved stay in the future.

10/10 – Excellent

Randall, San Marcos

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 1 nuit en avril 2024
Manager a répondu le 9 avr. 2024
Hello Randall,We appreciate you taking the time to share your feedback with us. If you have any further concerns, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 – Excellent

Katelyn

Points forts : Propreté
Séjour de 3 nuits en mars 2024
Manager a répondu le 27 mars 2024
Hello Katelyn,We are delighted to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. Safe travels!

8/10 – Bien

Megan

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean, friendly staff, easy in and out
Séjour de 1 nuit en mars 2024
Manager a répondu le 9 mars 2024
Hello Megan,Thank you for highlighting our clean facilities, friendly team, and smooth check-in/check-out process. We're delighted to hear about your positive experience and hope to welcome you back again in the future.

10/10 – Excellent

Khristian

Manager a répondu le 3 mars 2024
Hello Khristian,We are thrilled to hear you had a wonderful stay with us! Please do not hesitate to reach out if you have any further comments or suggestions to share.

4/10 – Médiocre

Tige

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Hotel was nice, breakfast was nice, hearing the cleaning cart up and down the hall at 8 am in the morning and then KNOCKING ON OUR DOOR at 9:00AM ASKING IF WE ARE LEAVING, then every hour after that ASKING AGAIN, when check out isn't until 11AM. This is VERY UNPROFESSIONAL and NOT how you deal with customers... I heard them (through the door) up and down our hallway every 20-30 min KNOCKING ON DOORS.
Séjour de 1 nuit en février 2024
Manager a répondu le 21 févr. 2024
Hello Tige, We apologize if you felt inconvenienced by our cleaning procedures. Your feedback will be shared with our team to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

6/10 – Acceptable

Julie

Points forts : Service et personnel
The 3rd floor hallway smelled like backed up sewer. Thankful the smell didn't linger into the room.
Séjour de 3 nuits en février 2024
Manager a répondu le 9 févr. 2024
Hello Julie,We apologize for any inconvenience you may have experienced during your stay. Our team has been made aware of the issue and is working to address it promptly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 – Bien

Paul

Séjour de 1 nuit en janvier 2024
Manager a répondu le 21 janv. 2024
Hello Paul,Thank you for choosing our hotel for your stay. We are glad that you had a positive experience with us. We always strive to provide exceptional service and amenities to our guests. If you have any specific feedback or suggestions, we encourage you to reach out to us directly. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 – Excellent

Barbara

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice stay and right off expressway
Easy exit off I40. Room was comfortable and clean. We slept great. Breakfast was good with eggs, sausage and waffles. Would stay here again.
Séjour de 1 nuit en janvier 2024
Manager a répondu le 13 janv. 2024
Hello Barbara,Thank you for choosing to stay with us. We're delighted to hear that you found our rooms comfortable and clean. It's great that you had a good night's sleep and enjoyed our breakfast offerings. We appreciate your feedback and hope to welcome you back again in the future.

8/10 – Bien

Roberta

Points forts : Commodités
Séjour de 1 nuit en janvier 2024
Manager a répondu le 10 janv. 2024
Hello Roberta, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 – Bien

Staci

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Manager a répondu le 2 janv. 2024
Hello Staci,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a enjoyable experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.

10/10 – Excellent

Sandy

Séjour de 2 nuits en décembre 2023
Manager a répondu le 26 déc. 2023
Hello Sandy,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience during your visit. Should you have any further suggestions or feedback, we would be grateful if you could contact our hotel directly so that we may address any potential issues. We hope to welcome you back soon!

10/10 – Excellent

Carmen

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Manager a répondu le 23 déc. 2023
Hello Carmen,Thank you for choosing our hotel for your stay! We're thrilled that you had such a positive experience with us. We hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Brenda

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Will definitely return
Will recommend it. Nice quiet place to stay with very comfy beds and hot breakfast in the morning.
Séjour de 1 nuit en décembre 2023
Manager a répondu le 13 déc. 2023
Hello Brenda,Thank you for your kind recommendation! We're thrilled to hear that you enjoyed your stay and appreciated our comfortable beds and hot breakfast. We hope to welcome you back in the future for another pleasant experience.

10/10 – Excellent

Augusta

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was very good! Staff was so polite.
Séjour de 1 nuit en décembre 2023
Manager a répondu le 12 déc. 2023
Hello Augusta,Thank you for taking the time to share your positive feedback! We strive to provide excellent service and appreciate your kind words about our polite staff. We hope to welcome you back again in the future for another enjoyable experience.

10/10 – Excellent

Mindy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Manager a répondu le 10 déc. 2023
Hello Mindy,Thank you for your positive rating! We're thrilled to hear that you had an excellent experience at our hotel. We appreciate your feedback and hope to welcome you back again soon.

10/10 – Excellent

Terry

Points forts : Propreté
Séjour de 1 nuit en décembre 2023
Manager a répondu le 10 déc. 2023
Hello Terry,Thank you for choosing our hotel for your stay! We're glad to hear that you had an excellent experience with us. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back soon!

2/10 – Terrible

Melissa

Voyage en famille
Points faibles : Confort de la chambre
No power - no hot water - no apology
Hot water and electricity were out since 8am. The woman at the front desk didn’t even apologize. Even though it was no one’s fault, it would have been nice for her to acknowledge it. She just took our room cards and said, “have a nice day.” Goodness
Séjour de 1 nuit en décembre 2023
Manager a répondu le 6 déc. 2023
Hello Melissa, Thank you for sharing your recent experience with us. We apologize for any inconvenience caused by the temporary disruption of hot water and electricity. While we understand the frustration, we would like to clarify that unforeseen technical issues can occasionally occur. We appreciate your understanding and hope you still enjoyed your stay overall.

10/10 – Excellent

Charlotte, Westville

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cant complain. Even the pool is heated in December!!
Séjour de 1 nuit en décembre 2023
Manager a répondu le 7 déc. 2023
Hello Charlotte,Thank you for sharing your positive feedback! We're delighted that you enjoyed our heated pool even in December. We strive to provide a comfortable and enjoyable experience for all our guests throughout the year. We hope to welcome you back for another fantastic stay soon.

8/10 – Bien

Amy, Hiram

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We were pleased with our stay. The staff was welcoming. The only issue was having to get linens for the pull out as they were not already in the room, but that’s not a huge deal at all!
Séjour de 1 nuit en novembre 2023
Manager a répondu le 5 déc. 2023
Hello Amy, Thank you for choosing to stay with us and for your kind words about our welcoming staff. We appreciate your feedback regarding the linens for the pull-out bed. We apologize for any inconvenience this may have caused. Nevertheless, we are glad this did not significantly impact your overall experience. We value your feedback and will strive to improve.

10/10 – Excellent

Yanzi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place
Séjour de 1 nuit en novembre 2023
Manager a répondu le 29 nov. 2023
Hello Yanzi,Thank you for your kind words about our hotel. We're glad to hear that you enjoyed your stay with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us.

2/10 – Terrible

Hartyoun

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
We walked into a dingy shady looking place and after checking in we went to the elevator and another guest who was fuming informed us that to be careful, and proceeded to show us a video of his bed and bed bugs crawling in it. We RAN!
Séjour de 1 nuit en novembre 2023
Manager a répondu le 14 nov. 2023
Hello Hartyoun, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 – Bien

Tim

Séjour de 1 nuit en novembre 2023
Manager a répondu le 1 déc. 2023
Hello Tim,We're thrilled to hear that you had a great stay with us! If there's anything specific you'd like to share about your experience, we encourage you to reach out to our hotel directly so we can address any feedback you may have. We look forward to welcoming you back in the future for another excellent stay.

8/10 – Bien

jerry

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
nice stay for one night
Séjour de 1 nuit en novembre 2023
Manager a répondu le 9 nov. 2023
Hello jerry,Thank you for choosing our hotel for your one-night stay. We're glad to hear that you had a positive experience. If you have any future travel plans, we would be delighted to have you as our guest again.

8/10 – Bien

charles

Séjour de 1 nuit en novembre 2023
Manager a répondu le 30 nov. 2023
Hello charles,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a positive experience. If you have any further feedback or if there is anything else we can do to improve your future stays, please do not hesitate to reach out to us. We look forward to welcoming you back soon.

10/10 – Excellent

christine

Séjour de 1 nuit en novembre 2023
Manager a répondu le 29 nov. 2023
Hello christine,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back for another excellent experience in the near future.

10/10 – Excellent

Carmen

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2023
Manager a répondu le 5 nov. 2023
Hello Carmen,Thank you for taking the time to provide us with feedback. We appreciate your positive rating and are delighted to hear that you had an exceptional stay at our hotel. We strive to provide the best possible experience for all our guests and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back soon for another outstanding stay.

10/10 – Excellent

mary m

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good place
Pretty area, nice staff and comfortable room
Séjour de 1 nuit en octobre 2023
Manager a répondu le 4 nov. 2023
Hello mary m,Thank you for your kind words about our beautiful location, friendly staff, and cozy accommodations. We strive to provide a pleasant experience for all our guests and we're thrilled to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back in the future.

10/10 – Excellent

Gisela

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 3 nov. 2023
Hello Gisela,Thank you for your incredible rating! We're delighted to hear that you had such an exceptional experience at our hotel. It's our aim to consistently provide exceptional service and amenities for all our guests. We appreciate your feedback and hope to welcome you back in the future for another outstanding stay.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 3 nov. 2023
Dear Guest,Thank you for taking the time to leave us a review. We appreciate your positive feedback and are delighted to hear that you had a fantastic stay with us. We strive to provide exceptional service to all our guests and we're glad we exceeded your expectations. It was a pleasure having you as our guest and we hope to welcome you back in the future.

10/10 – Excellent

James

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Checked in very early to let staff we would be checking in around 6. Asked for first floor and I was assured we were on the first floor. Very pleased with hotel staff
Séjour de 1 nuit en octobre 2023
Manager a répondu le 27 oct. 2023
Hello James,Thank you for your kind words! I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 – Bien

Lynn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 27 oct. 2023
Hello Lynn,Thank you for your feedback. We appreciate your rating and are glad you had a positive experience at our hotel. We hope to welcome you back again soon!

10/10 – Excellent

Angel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The breakfast could have been better with more options than what was given.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 25 oct. 2023
Hello Angel,We appreciate your feedback on the breakfast options and will take it into consideration for future improvements. Thank you for bringing this to our attention.

8/10 – Bien

Charles

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Manager a répondu le 25 oct. 2023
Hello Charles,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

10/10 – Excellent

Christina, Corinth

Séjour de 1 nuit en octobre 2023
Manager a répondu le 12 nov. 2023
Hello Christina,Thank you for taking the time to share your positive experience at our hotel! We are delighted to hear that you had a great stay with us. Your feedback is highly valued and we hope to welcome you back in the future for another exceptional experience.

10/10 – Excellent

Eric, Shawnee

Séjour de 1 nuit en octobre 2023
Manager a répondu le 9 nov. 2023
Hello Eric,Thank you for your excellent feedback! We appreciate your kind words and are delighted to hear that you enjoyed your stay with us. It was our pleasure to provide you with a great experience. We hope to welcome you back again in the future for another outstanding stay.

8/10 – Bien

Glenda

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 18 oct. 2023
Hello Glenda,Thank you for your feedback! We appreciate your positive rating and are glad you had a great experience with us. We look forward to welcoming you back again soon.

8/10 – Bien

Meghan

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
We only stayed one night. Place was ok.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 17 oct. 2023
Hi Meghan,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 – Excellent

Jordan

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 17 oct. 2023
Hello Jordan,Thank you for your exceptional rating! We're thrilled to have exceeded your expectations and look forward to welcoming you back soon.

10/10 – Excellent

William

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 17 oct. 2023
Hello William,Thank you so much for your amazing review! We appreciate your feedback and are thrilled that you had such a fantastic experience with us. We can't wait to welcome you back soon!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 10 oct. 2023
Dear Guest,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 – Bien

Jennifer

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice big rooms! Lots of pillows!
Séjour de 1 nuit en octobre 2023
Manager a répondu le 7 oct. 2023
Hi Jennifer,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

8/10 – Bien

Julie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our stay was a typical stay for quality inn. No complaints but nothing to rave about either
Séjour de 1 nuit en septembre 2023
Manager a répondu le 30 sept. 2023
Hi Julie,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 – Excellent

Angelique

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This hotel was easy check and quick checking in. Staff was very friendly. The hotel is very clean. Had a very pleasant stay. Quiet and clean. Will definitely stay again!
Séjour de 1 nuit en septembre 2023
Manager a répondu le 26 sept. 2023
Hello Angelique,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff. We hope to see you again in the future. Thank you for your valuable business.

10/10 – Excellent

Thomas

Séjour de 1 nuit en septembre 2023
Manager a répondu le 14 oct. 2023
Hello Thomas,Thank you for your excellent rating! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

8/10 – Bien

Leila

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en septembre 2023
Manager a répondu le 22 sept. 2023
Hello Leila,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 – Terrible

Lucas

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Very disappointed in my stay here. Stayed here before and it wasn’t as bad. There was no Wi-Fi and the A/C barely worked. Staff was not friendly and didn’t care. Had to get my room keys activated again after only 2 hours. They also closed breakfast early without warning. I will not stay here again.
Séjour de 1 nuit en septembre 2023
Manager a répondu le 3 nov. 2023
Hello Lucas, We apologize for any inconvenience you experienced during your stay. We understand that Wi-Fi and A/C are important amenities, and we're sorry that they did not meet your expectations. Our team strives to provide friendly and attentive service, so we regret if you felt otherwise. We apologize for any inconvenience caused by the need to reactivate your room keys. We appreciate your feedback about the early breakfast closure and will use it to improve our operations. We value your feedback and hope to have another opportunity to exceed your expectations in the future.

4/10 – Médiocre

MARTIN E

Voyage en famille
Points faibles : État et installations de l’hébergement
Room was overpriced for what we received. Air Conditioner cover was falling off the unit. No one noticed this when cleaning the room? Sink drain was very slow. Room was reasonably clean but the condition was disappointing. Should have stayed at La Quinta right next door. This room was the most expensive on our trip from California to Kentucky and also the most disappointing. Will not stay in Comfort Inns again.
Manager a répondu le 21 sept. 2023
Hello MARTIN E ,Thank you for your feedback, nightly rate changes depending on multiple factors such as date of the reservation, if there are upcoming events and etc. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 – Excellent

Carmelita june

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast was very good fresh food
Séjour de 1 nuit en septembre 2023
Manager a répondu le 14 sept. 2023
Hello Carmelita june,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.