Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Simon from London

First time in Egypt, Sharm.

Posted 1-Jul-2014
Pros: It was great for couples & had a very laid back feel about it. The many different restaurants in the hotel exceeding our expectations, food was great.
Cons: Nothing, such a great resort.
Location: Great location. Very close to Narma Bay for shopping during the day/evening.
From start to finish our experience was perfect. The food, staff, and hotel itself was beyond amazing. The private beach, spa, and outdoor swimming pools are superb. The staff really made us feel at home and always went out there way to make us feel welcome.
5 out of 5
Recommended
for Everyone
by A verified traveller from Virginia USA

beautiful hotel,,,close to beach.

Posted 26-Jun-2014
Pros: hotel beautiful , grounds were kept looking great all the time ,the room faced the red sea,,thanks
Cons: have wi-fi in rooms at no charge ,,
Location: the hotel was about 10 minutes to the main city area ..
this was the most beautiful hotel there ,my room overlooked the red sea and room was beautiful ,,the food was great at the hotel ,,i enjoyed the many swimming pools and water slide and the beach was right there to use staff was always courteous very clean and just lovely i would stay there again and again ,,thanks ,,,
5 out of 5
Recommended
for Everyone
by Cari from Toronto Canada

Beautiful and luxurious hotel on the beach

Posted 1-Jun-2014
Pros: The staff, the food, the entertainment, the location, the peace and serenity.
Cons: Absolutely nothing.
Location: Perfect location. Half way between Soho Center, and Namma Bay. !0 minute drive to either location.
The minute I walked into the hotel, I was greeted by very personable, eager staff who waited on my every request. All the staff were gracious, polite, curtious, and offered me any and all services they had, and with an honest and sincere smile on their faces. They went above and beyound the call of duty. I have travelled all over the world, and have never had such a wonderful experience.
4 out of 5
Recommended
for Everyone
by hiten from london

Nice hotel, very helpful staff

Posted 25-May-2014
The hotel was really nice, the atmosphere, ambience etc were just how we expected. Staff were warm and friendly, always welcoming. There were one or two who tried to be our best friends but when they realised they wernt going to receive the level of tips they thought they would they soon disappeared. We put that down to human nature. My only qualm was with the room - we asked for a third bed and got a fold up affair with no support whatsoever. In fact it was literally sagging in the middle. And also the room wasnt cleaned daily, the beds were made and towels changed but that was about it. Even our glasses and cups were not washed or changed for the first 4 days. But all those are minor points if you want somewhere peaceful to unwind and relax id highly recommend this place. For a slightly more lively time with shops and Restaraunts within walking distance, it may be worth checking out soho sqaure. No louts, really nice family vibe, and plenty to choose from.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great beachfront hotel

Posted 5-May-2014
Excellent hotel! Very friendly, helpful, and competent staff from top to bottom. Room was clean and more than comfortable. Fantastic food with great variety and atmosphere. Reef all along the beach behind the hotel so excellent snorkelling. Had a great stay and will definitely stay at the Hyatt our next trip to Sharm.
3 out of 5
Recommended
for Everyone
by saud from Riyadh

nice landscaping,sea view

Posted 8-Apr-2014
Pros: sea view,landscaping,seafood restaurant and breakfast chef
Cons: Front office staff service level must improve.Top management need to be seen in this resort hotel to ensure the service level required.
Location: location is great. sea activities are available,camel riding,Soho square,Nemaa old street market are nice to walk at during evenings.
great view of Nemaa Bay from the room and anywhere in the hotel. The breakfast buffet chef is friendly and fast with making orders. The sea front seafood restaurant offers great fish in the oven including local and salmon. The staff is friendly but they lack service ethics. Front office staff ,though seem friendly ,but offer below standard service.
5 out of 5
Recommended
for Everyone
by tak from london

The perfect example of a resort hotel

Posted 20-Jan-2014
Cons: Some hardware such as cupboard doors which need adjusting, bathroom looked a little tired and dated. Bathroom amenity. Free wifi throughout is bette
My main purpose of choosing this hotel was its garden reefs for snorkelling and scuba diving. The coral reefs were easily accessible, not only from the dedicated jetti but also from the hotel beach as they extend like a shallow shelf for about 100 metres from the shore where it suddenly drops to about 15 metres deep revealing a sandy bottom. It is also very popular with local diving centres as I saw three or four dive boats simultaneously mooring in the hotel's garden reefs on most days. Some facilities in the room and the main communal decor might look a little dated (the wardrobe doors in my room needed adjusting) but where it lacks glitz, it is more than made up for by the staff's execution of top class hospitality to make your stay truly comfortable and unforgettable. The garden was tended by its dedicated staff every single day, which surprised me, but their care must be worthwhile as the garden looks impeccable. Enjoying a breakfast basking in the morning sun on the outside terrace was one of my favourite moments. I will definitely come back to stay here again.
3 out of 5
by A verified traveller

Posted 4-Jan-2014
Pros: Quality of food was good
Cons: Better and cheaper wifi. The hotel needs to be refurbished. Service from reception and concierge is slow to non existent.
4 out of 5
Recommended
by A verified traveller

Great place. Will definitely go again

Posted 31-Dec-2013 on Hotels.com
Great food, entertainment and choice of restaurants. Very close to the airport and Nama bay/old market, and met all of our needs.
5 out of 5
Recommended
for Everyone
by talal from k s a

Nice hotel

Posted 27-Oct-2013
Pros: EVery tkenk
Location: Nice