Private beach, scuba diving, snorkeling

Reviews of Domina Coral Bay Resort, Diving , Spa & Casino

5 out of 5
Domina Coral Bay Resort, Diving , Spa & Casino
Marsa El Dekhela, Sharm El Sheikh, South Sinai Governorate

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 137 reviews" "
Rating 8 - Good. 28 out of 137 reviews" "
Rating 6 - Okay. 24 out of 137 reviews" "
Rating 4 - Poor. 11 out of 137 reviews" "
Rating 2 - Terrible. 11 out of 137 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kacper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mina from pool 56 best bartender ever, best guy I have ever met.
Stayed 6 nights in Mar 2024
Response from Reservation Team on Apr 2, 2024
Dear Mr. Kacper, Thank you so much for your review about Domina Coral Bay Resort, We are delighted to see that you enjoyed your stay with us! We will pass your kind comments to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays, we look forward to welcoming you back in the future!

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice affordable oasis in Sharm. Lots of pool options and places to eat. Tranaportation around the resort is great.
Stayed 2 nights in Jan 2024
Response from Reservation Team on Jan 26, 2024
Dear Mr. Russell, Thank you so much for your review about Domina Coral Bay Resort, We are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team.We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Jan 2024
Response from Reservation Team on Jan 26, 2024
Dear Mr. David , Thank you so much for your review about Domina Coral Bay Resort, We are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

8/10 Good

Gary

Travelled with family
Property was spotlessly clean spacious and had great views of sea and pools.
Stayed 3 nights in Dec 2023
Response from Reservation Team on Dec 27, 2023
Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

10/10 Excellent

Jingchuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderf
Stayed 3 nights in Sep 2023
Response from Reservation Team on Dec 17, 2023
Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

2/10 Terrible

Ferough

Disliked: Cleanliness, staff & service, amenities
This resort is massive, have to walk a lot of mikes, or be located on the route for taftaf, electric carts. This place is mainly frequented by Italians and Russians. Restaurants are all buffet style and very expensive. They have monopoly over transportation in and out of the resort which is 5x more expensive than the average taxi rates. I was put in a room at one corner of the resort and had to walk 15-20 mins to the main beach. When I asked to be moved to a central location, I was told to come tomorrow. Went tomorrow and they said they don’t have rooms available. Far away from the city and almost all excursions are double what other tour companies offer, which the same service.
Stayed 4 nights in Oct 2023
Response from Reservation Team on Oct 18, 2023
Dear Mr . Ferough,Thank you for sharing with us your experience within our hotel, and we would like to express our most sincere apologies for this experience. We assure you that this is not the quality of service we aim for. ALL DOMINA is in constant commitment to meet your expectations. Make sure that we will pass all your complaints to the top management in order to take an immediate action Thus, we are extremely sorry that this has not been demonstrated to you.

10/10 Excellent

Magdy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2023
Response from Reservation Team on Oct 11, 2023
Dear Mr .Magdy. Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

10/10 Excellent

Diana

Stayed 3 nights in Aug 2023
Response from Reservation Team on Sep 23, 2023
Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

10/10 Excellent

Aleksei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rested with my wife for 10 days in Prestige. The staff is friendly, always smiling and ready to help at any moment. Many thanks to the Prestige- reception team: Mahmoud, Honey, Kim, Abdullah, well done! Special thanks to Said and the team (Prestige Beach), Mostafa and the team (Plaisers), all the guys at La Terrazza. Thanks to the room cleaner Muhamed (kind and helpful person). Thank you for a wonderful and unforgettable vacation. I miss you very much!!!!!! You are great! Thanks to the management of Domina coral bay resort "Prestige", everything is organized at a high level! I love you and hope to see you soon!
Stayed 3 nights in Jul 2023
Response from Reservation Team on Jul 14, 2023
Dear Mr . Aleksei , Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

8/10 Good

Sherif

Stayed 4 nights in Jun 2023
Response from Reservation Team on Jul 23, 2023
Dear Sherif, Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments to the top management in order to take immediate action, We are looking forward in welcoming you back in order to offer a perfect stay!

10/10 Excellent

samer

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, very big resort , food variety is good. However they were doing renovation to other close rooms with plenty of noise and the extra bed wasn't comfortable.
Response from Reservation Team on Jul 1, 2023
Dear Mr . samer , Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments to the top management in order to take immediate action, We are looking forward in welcoming you back in order to offer a perfect stay!

2/10 Terrible

karina

Disliked: Staff & service, property conditions & facilities
WORSE EXPERIENCE EVER. Very unhappy since the moment we walked in. Took over 2 hours for check in. Staff didn’t speak english and NO ONE ever understood what we would say. We got the “all inclusive “ and when dining in their “coral restaurant all inclusive” during breakfast the server was rude and said they could make scrambled eggs since the line was super long. AS IF I DIDNT WAIT PATIENTLY FOR MY TURN. do not go here . Do not recommend
Stayed 4 nights in May 2023
Response from Reservation department on May 31, 2023
Dear Ms . Karina, Thank you for sharing with us your experience within our hotel, and we would like to express our most sincere apologies for this experience. We will pass your kind comments to the top management in order to take immediate action, We are looking forward in welcoming you back in order to offer a perfect stay!

8/10 Good

Jeremy

Travelled with family
Weathered.
The property is a little out dated and weathered. The services were limited and slow. Breakfast buffet, although free for us was disappointing with limited options. Food in the restaurants came out pretty quick but certain items were available for example; espresso at their Italian restaurant?? Ice cream at Ali baba etc.
Stayed 2 nights in Apr 2023
Response from Reservation Team on Apr 13, 2023
Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments to the top management in order to take immediate action, We are looking forward in welcoming you back in order to offer a perfect stay!

6/10 Okay

Nicola

Travelled with family and small children
Liked: Amenities
Huge development property. Good range of activities and amenities. Needs continuous travel using internal shuttle lines. Use of some petrol busses was not great. The local reef was highly damaged
Stayed 6 nights in Apr 2023
Response from Hamada on Apr 11, 2023
Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments to the top management in order to take immediate action, We are looking forward in welcoming you back in order to offer a perfect stay!

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, but the bathroom was very disgusting. Nothing to clean the shower with and smell at night was horrible. As well as it wasn’t 24 hour drinks or 24 hour food on the food was not great a tall was sick twice.
Stayed 7 nights in Feb 2023
Response from Reservation Team on Mar 1, 2023
Thank you for sharing with us your experience within our hotel, and we would like to express our most sincere apologies for this experience. We assure you that this is not the quality of service we aim for. ALL DOMINA is in constant commitment to meet your expectations. Thus, we are extremely sorry that this has not been demonstrated to you.

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful experience
Stayed 8 nights in Jan 2023
Response from Reservation department on Feb 3, 2023
Dear Cristian, Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments to our top management , We are looking forward in welcoming you back in order to offer a perfect stay!

6/10 Okay

Ahmed F

Travelled with group
Stayed 3 nights in Nov 2022
Response from Reservation Team on Dec 6, 2022
Dear Mr . Ahmed, Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

4/10 Poor

Andrea

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The Domina Coral Bay Resort is a huge and beautiful setting with lovely beaches and pools etc. However, it is a rundown, second-rate property overall. Rooms had really shoddy beds and furniture and were old and dilapidated. Bathrooms were old and not that pleasant to be in.
Stayed 4 nights in Nov 2022
Response from Reservation Team on Nov 18, 2022
Dear M . Andrea , Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments regarding the Rooms and Bathrooms to the top management in order to take immediate action, We are looking forward in welcoming you back in order to offer a perfect stay!

6/10 Okay

Avi

Stayed 3 nights in Oct 2022
Response from Reservation Team on Oct 26, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Just be aware English is not spoken much here and communication can be challenging. Would I stay here again….YES
Stayed 4 nights in Oct 2022
Response from Reservation Team on Oct 22, 2022
Dear Mr Craig , Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 9 nights in Oct 2022
Response from Reservation Team on Oct 22, 2022
Thank you for your kind review .

6/10 Okay

Sara

Stayed 2 nights in Sep 2022
Response from Reservation Team on Sep 21, 2022
Thank you for your kind review, we wonder if you have any comment on our hotel that will help us to evaluate our service.Thank you.Best regards.

6/10 Okay

Lamiaa

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Sep 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Hotel is amazing looked like and modern and you have everything you need so no need to go out as well as good food, staff was friendly. Only down side was outdated rooms
Stayed 4 nights in Sep 2022
Response from Reservation Team on Sep 19, 2022
Dear Mr. Mohamed , Thank you so much for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your stay with us! We will pass your kind comments on to all the staff who work hard to ensure each guest enjoys a high level of service from the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays! We look forward to welcoming you back in the future!

4/10 Poor

Michael

Stayed 3 nights in Jul 2022
Response from Reservation department on Jul 20, 2022
Dear Mr. Michael, Greeting from Domina Coral Bay We would like to express our gratitude for your review, knowing that your opinion will be shared with our management to take the necessary measures to make your next stay more enjoyable and relaxing. Thank you & best regard Reservation Department

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2022
Response from Reservation department on Jul 15, 2022
Dear Mr. Ahmed, Greeting from Domina Coral Bay We would like to express our gratitude for your comment knowing that your opinion has been shared with our top management to take the necessary measures to make your next stay more enjoyable and relaxing. Thank you & Best Regards Reservation Department

6/10 Okay

MAHMOUD

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiest hotel in Sharm El Sheick
Hotels full of mosquitoes, old fashion. Room opens with old stick keys like in my grandma house. Dirty towels, TV of 1950. It’s not definitely a 5 star hotel.
Stayed 3 nights in Jun 2022
Response from Reservation Team on Jun 14, 2022
We would like to accept our apologies for the bad experience during the stay, knowing that your opinion has been shared with our management to take the necessary measures to make your next stay more enjoyable and relaxing. Thank you & best regard

10/10 Excellent

Nicomedes Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this place was quiet and we were able to relax from a very exhausting trip through Egypt
Stayed 2 nights in May 2022
Response from Reservation Team on Jun 14, 2022
Thanks for staying with us. We appreciate your feedback! and we hope your next visit will be as pleasant as the previous one.

6/10 Okay

shaul

Stayed 3 nights in May 2022
Response from Reservation Team on May 30, 2022
Thanks for staying with us. We appreciate your feedback

4/10 Poor

salah, MARANA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They left us waiting tow hours till they help us in our room . Bed is hard and not comfortable, very large area special at night not enough light we got lost many time . Staff doesn’t care.
Stayed 4 nights in May 2022
Response from Reservation Team on Jun 14, 2022
We would like to accept our apologies for the bad experience during the stay, knowing that your opinion has been shared with our management to take the necessary measures to make your next stay more enjoyable and relaxing. Thank you & best regard

8/10 Good

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

4/10 Poor

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
One of the worst experiences money could buy the hotel is massive it's like a small city and has alot to offer reason for my poor review is how terrible the management of the property is , inorder to go anywhere ( pool , beach , restaurant)you have to wait for a rundown old buses that smells of burnt gas and people cramped up in as nothing is a walking distance . Rooms are spacious however they're nothing like the pictures they feel really dated and smelly with an old 90s crt tv Reception line is almost non existent you have to take a ride for around 30 mins roundtrip to ask the reception for anything when I tried calling non stop they would lift the earpiece then hang up All inclusive here is a total failure the food variety is very poor and meats are served halfway cooked and I repeat no service whatsoever you have to walk for a while when you're on the beach to get any drinks unless you pay extra to go to a near bar I usually don't write reviews but I really did cause I don't want people to fall for this hotel cause I've seen multiple 10 star reviews for it which clearly it doesn't deserve for the money you'll find way more better and clean options in sharm Al shaikh
Stayed 4 nights in May 2022
Response from Reservation Team on May 10, 2022
Dear ahmed, First of all we would like to express our sadness about this experience and please accept our apologies about the mentioned points. All of these issues will be investigated and shared with the top management for the fastest decisions to improve the service and its quality in the nearest future.

2/10 Terrible

Ali

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Always late on everything single thing. Specifically check in
Stayed 2 nights in May 2022
Response from Reservation Team on May 10, 2022
Dear Ali, Thanks for reviewing us as this review will make us improve our service to avoid and disturbing issues in the future. Please accept our apologies and hope to see you again and very soon for more enjoyable stay.

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian massive hotel complex
There are 7 hotels in this complex. They cater to mass Itakian tours and dont really speak English. Lovely setting. They do this all inclusive then an extra special club that you have to pay extra for. No entertainment unless you paid. Great facilities but not good if you cannot walk. All affected by Russian war in Ukraine as empty.
Stayed 4 nights in Apr 2022
Response from Reservation Team on Apr 24, 2022
Dear Mr. Sian Thank to be part of our Domina Coral Bay Family, and to spend your time evaluating the service received. Feedback like yours makes us proud and makes us continue to work hard to offer the best service with the best quality. and we hope your next visit will be as pleasant as the previous one.

2/10 Terrible

Maria teresa erez neichtein

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Maher

Stayed 4 nights in Feb 2022

10/10 Excellent

Isabel Ortiz

Stayed 3 nights in Feb 2022

10/10 Excellent

Maher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and has amazing energy and location on the Red Sea the beach and the coral I can’t describe the beauty . Staff and management are fantastic and very pleasant Heated pool with lot of activities and amazing night show . Hussen the house keeper has done the most beautiful job in decorating the room and crating romantic atmosphere to us We had magical time and will return soon I highly recommend that anyone should see and stay in this place It’s one of my favorite places now in Sharm El Sheikh
Stayed 3 nights in Feb 2022
Response from Hamza on Feb 12, 2022
Thank you Maher for taking the time to review Domina Coral Bay, we are pleased to see that you enjoyed your stay from the moment you arrived until your departure. We will pass all your comments on to the team. We hope to welcome you back in the near future!

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, very good servise , good cotal reef, simple bit nice food
Stayed 1 night in Feb 2022
Response from Hamza on Feb 6, 2022
Thank you so much Natalia for your review about Domina Coral Bay Resort, we are delighted to see that you enjoyed your very special time with us. It seems that you had a good opportunity to try all the facilities and it’s good to know that you enjoyed them all, especially the coral reef, we work very hard to make each person’s stay as enjoyable as possible. We look forward to welcoming you back in the future!

10/10 Excellent

Maurice

Liked: Cleanliness, property conditions & facilities, room comfort
Fekkin A stay
Stayed 2 nights in Dec 2021
Response from Hamza on Jan 21, 2022
Thank you Fekkin for your review about Domina Coral Bay Resort , It seems that you had a good opportunity to try all the facilities and its good to know that you enjoyed them all, especially the service from the team, we work very hard to make each person’s stay as enjoyable as possible. We look forward to welcoming you back in the future!

10/10 Excellent

Alexander

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 11 nights in Nov 2021
Response from Hamza on Feb 2, 2022
Thank you so much for your review about Domina Coral Bay, we are delighted to see that you enjoyed another wonderful stay with us

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Hamza on Feb 2, 2022
Thank you so much for your review about Domina Coral Bay, we are delighted to see that you enjoyed another wonderful stay with us

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mini break in Paradise
A fantastic stay - it is our go to Hotel - reception were extremely helpful - Hani the manager of Prestige restaurant was both personal and professional. The beach restaurant also was really upmarket - a four course lunch with linen napkins. So good we have recommended it to two other couples who have since booked. To quote Mr Schwarzenegger “We will be back”
Stayed 2 nights in Nov 2021

10/10 Excellent

Michael, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

D, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
From the moment we landed, the staff at Domina Prestige made sure we were taken care of! The staff was fantastic and very helpful. We enjoyed the food at the Italian restaurant and the Prestige beach restaurant. The Prestige beach is well taken care of and the snorkelling off the dock was great!

6/10 Okay

Barry

Liked: Cleanliness, room comfort
Some Villas are quite a distance to amenities
I spent three days diving which was very nice and friendly staff. My only bug bear was the lack of local shopping facilities

10/10 Excellent

vince, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing first time to Sharm El Sheikh
a few bugs (ants on the sink and one roach behind the toilet) in the room but other than that, the hotel was top notch. worth the 5 stars

10/10 Excellent

Abdalla, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Sharm El-Shiekh
Perfect hotel in all aspects, very nice clean room, friendly service and high quality tasty food Animation team is fantastic and present professional shows

10/10 Excellent

russ, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel with the most helpful staff.
Everyone was helpful and wanted us to enjoy our stay. The atmosphere in the restaurants and around the pool and beach was one of friendliness and comfort. There are seven hotels in the complex of which the Prestige is the best. There was space for everyone around the pools and the beaches: no us dignified scramble for sun beds. This is a top class hotel with no stuffiness. The sea view room we occupied was very big, had a comfortable balcony with a proper view of the sea ( no standing on tiptoe and peering round a corner to glimpse the sea.) This holiday was fantastic value for money.

10/10 Excellent

Kelly, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with private pool and beach
Had another fantastic stay at the Domina Prestige - this was our third visit and everything was as great as on our previous visits. We stayed in a sea view room which truly did have a magnificent view over the pool outside the window and out to sea. The pool was lovely - quiet and peaceful and the beach (which was 5 min walk from our room) was equally good - the variety of fish we saw while snorkelling from the jetty was amazing. Without a doubt though the best thing about this hotel though is the staff and the exceptional service they provide. From the complimentary drinks at the pool and beach to the golf buggies to drive you around if you don't want to walk - nothing is too much trouble. In particular Magdy and his staff in Plaisirs restaurant are unbeatable and really go out of their way to make your stay special.