Terrace/patio

Reviews of The Eton Hotel

4.5 out of 5
The Eton Hotel
535 Pudong Avenue, Pudong New Area, Shanghai, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 851 reviews" "
Rating 8 - Good. 327 out of 851 reviews" "
Rating 6 - Okay. 80 out of 851 reviews" "
Rating 4 - Poor. 29 out of 851 reviews" "
Rating 2 - Terrible. 15 out of 851 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nontacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีมาก แนะนำให้มากัน ราคาดีวิวสวย ทำเลสะดวก
Stayed 5 nights in Mar 2024

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

charles, North Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to most areas, taxi always on site. Staff was very helpful
Stayed 15 nights in Feb 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Feb 2024

10/10 Excellent

Vastille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Eton Hotel Shanghai! The room view was breathtaking, and being near a metro station, Pudong Metro Avenue exits 1 and 7B are the closest, made exploring the city and accessing the airport a breeze. There are lots of coffees shops nearby and the small one connected to the hotel offers a great selection and quality beverages. Concierge services assisted me with booking taxis on Didi app, for the service I paid the concierge in cash and they gave me a receipt. I would recommend for both convenience and stunning views!

10/10 Excellent

Titto

Liked: Cleanliness
Stayed 2 nights in Dec 2023

8/10 Good

Kusal, Glenelg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money. Had a plasent stay.
Stayed 4 nights in Dec 2023

8/10 Good

QINGWEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent value considering the price paid. The housekeeping lady was friendly and the location is right across the road from exit 1 of pudong avenue station. The room was clean and the view from our room on the 31 floor was amazing. The facilities were old as wear and tear were pretty visible. Some of the restaurants and facilities within the hotel were closed thus might be considered as an incomplete experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tangshuo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Erdembileg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Danny Foo Jong

Stayed 3 nights in Dec 2023

8/10 Good

Jin Song

Stayed 5 nights in Nov 2023

6/10 Okay

Paul

Business traveller
Liked: Cleanliness
No air con
Somewhat tired interior but there is No air conditioning. Perhaps lost in transaltion but it apparently only blows air around, I complained and got moved to another room same problem. I had to get housekeeping to open the windows for some relief but then had to put up with the noise and polution all night.
Stayed 1 night in Nov 2023

10/10 Excellent

Ladonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was immaculate and got complementary room upgrade!
Stayed 2 nights in Nov 2023

8/10 Good

Zan

Stayed 1 night in Nov 2023

10/10 Excellent

Shengli

Liked: Staff & service, amenities, property conditions & facilities
Great option for a short stay
Stayed 1 night in Nov 2023

6/10 Okay

Fernando

Travelled with partner
Liked: Cleanliness, amenities
Very upset with the staff not being able to speak in English and also extremely upset for not being able to use the air conditioner and the constant cigarette smell coming through the ventilation.

10/10 Excellent

Ming, Carmel

Travelled with family
Liked: Amenities, property conditions & facilities
See above
Stayed 14 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Jizhong Jina

Stayed 4 nights in Oct 2023

10/10 Excellent

Janelle, North Highlands

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for both leisure and business travel, the rooms are very big and have a great view of the city! I would highly recommend!!!
Stayed 3 nights in Oct 2023

8/10 Good

Sergey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

BEDRI

Stayed 3 nights in Sep 2023

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
nice location
Stayed 1 night in Jun 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Frank

Stayed 1 night in Jun 2023

6/10 Okay

Hoi Peng

Business traveller
Liked: Room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a very pleasant hotel....
All good. Our room had a large bathroom with a bathtub and a separate shower cubicle. The size of the bathroom meant that the bedroom part of the room was smaller than perhaps it could have been but it was still perfectly adequate with a double bed, two chairs, a table, a fridge, a wardrobe, a luggage rack, etc. It was roomy enough. Unfortunately the pool at the hotel was not available during our stay but this may have been a post-Covid hangover.
Stayed 3 nights in May 2023

10/10 Excellent

YUNG LUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. :)
I love staying in this hotel. As a matter of fact, I have been here many times. I would always occupy the room that overlooks the river that is why I enjoy my stay here every time. The breakfast is truly satisfying with lots of options. The staff are accommodating and hospitable. Will surely come back again.
Stayed 1 night in Mar 2023

2/10 Terrible

Dunant

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel
definitely will not come back to this hotel. room is outdated. shower area is filthy. air conditioner blows like a fan only. location is not strategic. breakfast is very standard.
Stayed 4 nights in Jun 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in Pudong
There is a subway by the hotel but nothing really around but houses. We always used a Didi to get where we wanted to go. It’s a value in my opinion in expensive Shanghai. The room is nice and large but the furniture is showing it’s age. We stayed in a few hotels on this trip and this one was the only one with the indoor pool closed. Breakfast was pretty good. We are buffet lovers and we have had much better than this and also much worse. It’s a middle-range breakfast buffet. Overall for the price in Shanghai...if we needed Pudong again...we would stay here again.
Stayed 2 nights in Dec 2020

8/10 Good

Qi

Stayed 3 nights in Oct 2020

8/10 Good

FUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Carpet in my room, needed to be updated. It was riddled with stains, and looked dirty. Service was great, bed and bathroom was good.
Stayed 2 nights in Jan 2020

10/10 Excellent

Katarina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Saboor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service overall and especially at fitness Center was exceptional
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New subway construction next to the hotel is a bit off-putting so room rate was very competitive and small additional cost to include breakfast.. King bed was extra large and comfy. Great location next to subway stop.
Stayed 2 nights in Dec 2019

10/10 Excellent

Eva, Macao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hygiene is very good and quiet enough with safety.
Stayed 1 night in Dec 2019

10/10 Excellent

William, Fairbanks Alaska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey but nice hotel, great location, delicious wide variety breakfast and that was 170 Chinese dollars.
Stayed 8 nights in Nov 2019

4/10 Poor

Thamer

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Thamer

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Marvin, Miami Florida USA

Travelled with family
The hotel is very old, needs a renovation. Good location in front of a train station. Breakfast is really good.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and offered a lot of amenities and dinning options onsite. They also were near good shopping malls. Great location! I would recommend that the Spa staff members remember to have proper etiquette as their prices are very high with low quality massages by their masseuses. Overall, the hotel was great! Their housekeeping staff was kind and efficient. Room service was quick and the food was very good! Thank you Eton Hotel!
Stayed 2 nights in Nov 2019

2/10 Terrible

Ennan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad!
We had a cup of apple juice. Look at it, so dusgusting. The restaurant has not come back to us on the investigation findings.
Stayed 6 nights in Nov 2019

10/10 Excellent

teik hooi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019