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Ramada Plaza Shanghai Pudong Airport – Avis

4 out of 5
Ramada Plaza Shanghai Pudong Airport
1100 Qi Hang Road, Pudong International Airport, Shanghai, Shanghai

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 339 avis sur 1001." "
Note de 8 – Bien, d’après 394 avis sur 1001." "
Note de 6 – Acceptable, d’après 177 avis sur 1001." "
Note de 4 – Médiocre, d’après 58 avis sur 1001." "
Note de 2 – Terrible, d’après 33 avis sur 1001." "

8,6/10

Propreté

7,8/10

Service et personnel

8,2/10

Commodités

8,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

ROLAND SEDRICK

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en août 2023

8/10 – Bien

Maurice

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The best place to rest after a long trip
Séjour de 2 nuits en juin 2023
Tom a répondu le 16 juin 2023
Dear Maurice,Thank you for taking a moment to share your experience at Ramada Plaza Shanghai Pudong Airport. Thanks so much for your kind words! Your support means the world to us. We appreciate your support, and we're thankful for your trust. We are glad you felt our hotel to your liking. We'll be sure to let the team know.Please stop by any time you're in town. We hope to see you again soon!

8/10 – Bien

Patrice

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2020

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bel hôtel a proximité de l’aéroport, navette excellent service.
Séjour de 1 nuit en janvier 2020

10/10 – Excellent

benjamin

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2019

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2019

6/10 – Acceptable

Zhaoyang

Points forts : Propreté
Points faibles : Confort de la chambre
Séjour de 1 nuit en juin 2019

8/10 – Bien

PATRICE

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Pratique mais impersonnel
Pratique (proche de l'aéroport + navette gratuite) mais impersonnel (hôtel de passage)
Séjour de 1 nuit en février 2019

2/10 – Terrible

Mickael

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
A hotel to avoid !
This hotel charged 2 times my credit card for the invoice of the laundry and the breakfast. I am fighting since more than 1 week with them, but nobody wants to take care of the problem :-(
Séjour de 1 nuit en décembre 2018

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2018

8/10 – Bien

Patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
bon acceuil, hotel confortable, mais grosse attente de la navette a l'aeroport.
Séjour de 1 nuit en octobre 2018
Anne a répondu le 26 oct. 2018
Greetings from Ramada Plaza Shanghai Pudong Airport! We hope to have the opportunity to welcome you back in the near future!

8/10 – Bien

Evangelos

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nuit d'escale
Nuit d'escale... Chambre propre et douillette. Légèrement bruyant vu le trafic aérien.. Je recommande.
Séjour de 1 nuit en juin 2018
Anne a répondu le 22 juin 2018
Greetings from Ramada Plaza Shanghai Pudong Airport! We hope to have the opportunity to welcome you back in the near future!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel close to the airport very convenient
Shuttle bus every 15 mins , Executive Lounge is worth checking out
Séjour de 1 nuit en mars 2018
Anne a répondu le 19 mars 2018
Thank you for your review of our hotel! So pleased to hear you enjoyed your stay with us. Also appreciate your comments for location. Please be informed that our free shuttle bus from Pudong International Airport to our hotel will be waiting opposite the Gate 9, Terminal T1 and at Gate 27, Terminal 2. It only takes you 5 minutes to reach the hotel. Hope the opportunity to welcome you back in the future!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien emplacement pour aller à l'aéroport, chambres propres et correct.
Séjour de 1 nuit en janvier 2018
Anne a répondu le 30 janv. 2018
Greetings from Ramada Plaza Shanghai Pudong Airport! We would like to thank you the judge for approving of our work. Please be informed that our free shuttle bus from Pudong International Airport to our hotel will be waiting opposite the Gate 9, Terminal T1 and at Gate 27, Terminal 2. It only takes you 5 minutes to reach the hotel. With best personal regards and hope to hear from you in the near future!

8/10 – Bien

J

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
No competition so bit overpriced but good anyway
Expensive but convenient, clean and comfortable. Bit of stress trying to catch the shuttle Bus to airport in morning as more people than places on minibus and no queuing or booking system operating.
Séjour de 1 nuit en janvier 2018
Anne a répondu le 18 janv. 2018
Thank you for your feedback. Regretfully read that shuttle service was not so enjoyable. Please be informed that shuttle service is free and at 15~30 min intervals, so no reservation needed. If that doesn't meet expectation, or recommend the limousine service, which can be arranged as single schedule and more enjoyable. If given the opportunity next time, waiting for your flight details via email, and we will recommend at all price ranges. Looking forward to your next visiting so that we could provide a better experience.

8/10 – Bien

Zhaoyang

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en juin 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Denis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pratique mais mal insonorisé
L'hôtel est bien dans l'ensemble par rapport aux services qu'il propose. Sa proximité et son service de navette avec le terminal de Pudong est avantageux. Cependant, la qualité première d'un hôtel est de pouvoir y dormir correctement. L'isolation phonique médiocre n'isole pas du bruit de chaque avion qui décolle et c'est quand même un vrai problème.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le meilleur hôtel pour les foreigners.
Shuttle a 5 min de l'aéroport coût 8/10 Bouffe 8/10 Chambre comfortable

8/10 – Bien

STEPHANE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel bien situé près d'en l'aéroport
Tres bon rapport qualité/prix tout à côté des l'aéroport international de Shanghai

8/10 – Bien

THOMAS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Nicholas

Voyage d’affaires
Points forts : Service et personnel
Typical airport hotel. It’s quite dated but functional. Bar was a bit weird, but served a selection of beers and served some western food. Shuttle bus is convenient!
Séjour de 1 nuit en mai 2024

8/10 – Bien

YiJo

Points forts : Propreté
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Wanlu

Points faibles : Service et personnel
Had a very unpleasant check-in experience, slow staff, rude foreign customer who is in another line, while try to cut in my line for the check in service. ~130$ per night is normal hotel charge for most hotel in US, but in China this is quite pricy, sadly, the service and the house facilities fail to meet the standard.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Maria

Séjour de 1 nuit en avril 2024

8/10 – Bien

Stefan

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
N
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Jonathan

Points forts : Propreté, service et personnel
Walking distance to PVG. Easy hotel to stay at. Only complaint rooms smells of stale cigarette.
Séjour de 1 nuit en avril 2024
Tom a répondu le 24 avr. 2024
Thank you for sharing your experience at the hotel. We're glad to hear that you found it convenient and easy to stay at, being within walking distance to PVG. However, we apologize for the inconvenience of the stale cigarette smell in the rooms. We take your feedback seriously and will address this issue to ensure a more pleasant experience for our guests in the future. If you have any other concerns or need assistance during your stay, please don't hesitate to let us know. We're here to help!

8/10 – Bien

David

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Property was close to airport but not walkable, room was nice and staff friendly but was very isolated from Shanghai itself and there was only industrial properties around it, took about 45 minutes by taxi to get to points of interest or the city. As a place to sleep in between flights it was pretty good if you didn't want to see the city
Séjour de 1 nuit en avril 2024
Tom a répondu le 24 avr. 2024
Thank you for sharing your experience. It's great to hear that you found the property close to the airport and that the room was nice with friendly staff. However, we understand your concern about the isolation from Shanghai itself and the distance to points of interest in the city. We appreciate your feedback and will take it into consideration for future improvements. If you have any other comments or need further assistance, please feel free to let us know. We're here to help!

10/10 – Excellent

Evan

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Wei p

Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Hui, Huntington Beach

Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for your feedback. We appreciate your input and would love to know how we can improve to provide a better experience for our guests. If there are any specific areas where you feel we could do better or if you have any suggestions, please feel free to share them with us. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.

8/10 – Bien

Boyd

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent choice for in-transit at PVG airport. One negative is shuttle from airport every 1.25 hrs vs 0.5 hours from hotel. Also, coffee station at 05:00 am would be a nice perk for early morning flights.
Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for your feedback and for choosing to stay with us during your transit at PVG airport. We're glad to hear that you found our hotel to be an excellent choice. We appreciate your comments regarding the shuttle frequency and the coffee station availability in the early morning. Your feedback helps us improve our services, and we'll certainly take your suggestions into consideration to enhance the experience for our guests. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!

8/10 – Bien

Thomas

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good hotel if you have a layover at PVG
Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for your feedback! We're glad to hear that you found our hotel suitable for a layover at PVG airport. If there's anything specific you enjoyed during your stay or if there are any areas where you feel we could improve, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back in the future!

10/10 – Excellent

JUAN CARLOS SALAZAR

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La propiedad está en muy buena ubicación todo muy limpio el personal muy servicial
Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for your feedback! We're glad to hear that you found our property to be in a great location, clean, and with helpful staff. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with or if you have any further comments, please feel free to let us know. We look forward to seeing you again!

10/10 – Excellent

RAJ

Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for your positive feedback! We're delighted to hear that you had a perfect experience with us. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back again in the future!

6/10 – Acceptable

Kazushige

Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for your feedback and rating. We appreciate your input. We'll strive to improve our services to ensure a better experience for you in the future. If you have any further comments or if there's anything specific we can assist you with, please feel free to let us know. Your satisfaction is important to us.

10/10 – Excellent

Lewis, Union City

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Tom a répondu le 7 mars 2024
Thank you for your top rating of five out of five for your experience at Ramada Plaza Shanghai Pudong Airport! We are thrilled to know that you were fully satisfied with your stay. It's always our goal to provide exceptional service and a comfortable environment for our guests. We look forward to welcoming you back and offering you another excellent experience in the future. Thank you for choosing us for your stay!

6/10 – Acceptable

Lucky

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
騒音と受付の方々の態度が気になる
Séjour de 1 nuit en février 2024
Tom a répondu le 7 mars 2024
ご滞在中に騒音と受付スタッフの態度に関して不快な思いをされたこと、心よりお詫び申し上げます。上海浦东机场华美达广场酒店では、すべてのお客様に快適で心地良い滞在を提供することを目指しておりますが、この度はその標準に達していなかったことを深く反省しております。お客様からのご指摘は真摯に受け止め、騒音問題の改善とスタッフの接客態度に関して速やかに見直しを行い、今後このような問題が再発しないよう徹底して参ります。お客様にはご不便をおかけし、申し訳ございませんでした。この度のご経験にも関わらず、再度当ホテルをご利用いただける機会がございましたら、改善されたサービスをご提供できるよう努めます。お客様の貴重なご意見をいただき、ありがとうございました。

8/10 – Bien

VELI

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good hotel to stay at PVG airport over night.
Séjour de 1 nuit en février 2024
Tom a répondu le 7 mars 2024
We're pleased to hear that you found our hotel a good option for an overnight stay at PVG airport. At Ramada Plaza Shanghai Pudong Airport, we aim to provide convenience, comfort, and quality service to our guests, especially those in transit or catching early flights. Your satisfaction is our top priority, and we're glad to have met your expectations. Thank you for choosing us for your stay, and we look forward to welcoming you back whenever your travels bring you to Shanghai again.

6/10 – Acceptable

NORIKO

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
まあまあです
Séjour de 1 nuit en février 2024
Management Team at Ramada Plaza Shanghai Pudong Ai a répondu le 22 févr. 2024
Dear Guest,Thank you for taking the time to provide feedback on your stay at Ramada Plaza Shanghai Pudong Airport. We appreciate your comments on our convenient location near the airport. However, we are truly sorry to hear about your disappointment with our facilities and the quality of food during your stay. Your feedback is crucial to us as it helps us identify areas where we can improve.Please rest assured that we take your concerns seriously and will address them with our management and culinary teams to ensure our standards are not only met but exceeded. Our goal is to provide a comfortable and enjoyable experience for all our guests, and it's clear we fell short in your case.We hope you will give us another opportunity to demonstrate our commitment to your comfort and satisfaction in the future.

4/10 – Médiocre

Erik Joannes

Voyage d’affaires
Points faibles : État et installations de l’hébergement
This hotel is located conveniently to Pudong airport, but the facility is completely run down and quality of food is poor.
Séjour de 1 nuit en février 2024
Management Team at Ramada Plaza Shanghai Pudong Ai a répondu le 22 févr. 2024
Dear Guest,Thank you for taking the time to provide feedback on your stay at Ramada Plaza Shanghai Pudong Airport. We appreciate your comments on our convenient location near the airport. However, we are truly sorry to hear about your disappointment with our facilities and the quality of food during your stay. Your feedback is crucial to us as it helps us identify areas where we can improve.Please rest assured that we take your concerns seriously and will address them with our management and culinary teams to ensure our standards are not only met but exceeded. Our goal is to provide a comfortable and enjoyable experience for all our guests, and it's clear we fell short in your case.We hope you will give us another opportunity to demonstrate our commitment to your comfort and satisfaction in the future.

6/10 – Acceptable

So Jung

Voyage d’affaires
Points forts : Service et personnel
It’s convenient and have a shuttle service to the airport but overall it just average.
Séjour de 1 nuit en février 2024
Management Team a répondu le 22 févr. 2024
Dear Guest,Thank you for sharing your feedback on your stay at Ramada Plaza Shanghai Pudong Airport. We're glad to hear that you found our location convenient and benefited from our shuttle service to the airport. These services are part of our commitment to providing a seamless travel experience for our guests.We understand that your overall impression was that your stay was average. We are constantly working on improving our services and facilities to ensure a more memorable and satisfying experience for our guests. Your feedback is invaluable to us as it highlights areas where we can enhance our offerings.We hope to have the opportunity to host you again in the future and to exceed your expectations, making your next stay with us anything but average.

6/10 – Acceptable

Kenneth

Voyage d’affaires
Séjour de 1 nuit en février 2024
Management Team a répondu le 22 févr. 2024
Dear Guest,Thank you for rating your stay at the Ramada Plaza Shanghai Pudong Airport with a score of 6 out of 10. We appreciate you taking the time to provide us with your feedback. It's clear from your rating that there were aspects of your stay that did not fully meet your expectations, and for that, we sincerely apologize.We are committed to delivering high-quality service and memorable experiences to all our guests, and we would like to learn more about how we could have improved your stay. Whether it was our services, facilities, or any other area, your detailed feedback is invaluable for us to make the necessary improvements.We hope to have the opportunity to welcome you back in the future and to provide you with a stay that not only meets but exceeds your expectations, reflecting the high standards we strive to uphold.

10/10 – Excellent

Jing, Trenton

Séjour de 1 nuit en janvier 2024
Tom a répondu le 21 mars 2024
We are thrilled to hear you had a perfect experience! If there's anything more you'd like to share about your stay or if you have any questions or need further assistance, feel free to let me know. We look forward to having the opportunity to serve you again.

6/10 – Acceptable

Jonathon

Voyage d’affaires
Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel. If you have any specific feedback or suggestions for us, please feel free to share. We look forward to welcoming you back in the future for another enjoyable stay!

6/10 – Acceptable

Michael

Voyage d’affaires
Pro - close to the airport, free shuttle bus to the airport. Con - outdated building.
Tom a répondu le 4 févr. 2024
Thank you for your feedback. We're glad you appreciated our proximity to the airport and our free shuttle service. We understand your concern about the building's appearance, and we are continuously working to improve our facilities. Your feedback helps us in our efforts to provide a better experience for our guests. We hope to welcome you back in the future.

8/10 – Bien

Glyn

Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for the positive feedback! We're delighted to hear that you had a great stay with us. If you have any further comments or suggestions, please feel free to share them. We look forward to hosting you again in the future!

2/10 – Terrible

ilke

Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
We're sorry to hear that your experience was not up to your expectations. Please let us know more about your concerns so that we can address them and make improvements for the future. Your feedback is valuable to us, and we hope to have the opportunity to provide a better experience during your next visit.