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Reviews of Courtyard by Marriott Shanghai Xujiahui

4 out of 5
Courtyard by Marriott Shanghai Xujiahui
100 Hongqiao Road, Shanghai, Shanghai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 377 reviews" "
Rating 8 - Good. 131 out of 377 reviews" "
Rating 6 - Okay. 23 out of 377 reviews" "
Rating 4 - Poor. 5 out of 377 reviews" "
Rating 2 - Terrible. 6 out of 377 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Moses

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old small room
Stayed 1 night in Mar 2024
Response from Joanna Hua on Mar 29, 2024
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Shanghai. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Sincerely,

10/10 Excellent

Simon, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great and kind hotel
Stayed 1 night in Mar 2024
Response from Joanna Hua on Mar 26, 2024
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Simon, Seattle

Business traveller
Liked: Amenities
Really great breakfast. Just as good as I expected. Great great location. Executive floor has great great rooms
Stayed 2 nights in Jan 2024
Response from Joanna Hua on Feb 1, 2024
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Dongxia

Stayed 2 nights in Dec 2023
Response from Joanna Hua on Dec 28, 2023
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

SHWETA

Stayed 4 nights in Dec 2023
Response from Joanna Hua on Dec 28, 2023
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Xiaoying

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Extremely convinient!
Stayed 7 nights in Nov 2023
Response from Joanna Hua on Nov 29, 2023
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
five minutes walking to busiest malls in XuJiaHui, to subway lines 9, 11, 15, forty minutes to HongQiao internalitonal airport. front desk call service for taxi (2-5 minutes waiting).
Stayed 3 nights in Oct 2023
Response from ANGELA WANG on Nov 8, 2023
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,

10/10 Excellent

TSUEY-HWA

Stayed 4 nights in Oct 2023
Response from Joanna Hua on Nov 17, 2023
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Frank

Stayed 4 nights in Oct 2023
Response from ANGELA WANG on Oct 26, 2023
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,

10/10 Excellent

Dongxia

Stayed 1 night in Oct 2023
Response from ANGELA WANG on Oct 31, 2023
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,

6/10 Okay

Phillip

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The carpet at check in, lounge area was very dirty. Room carpet was just ok. I was lead to believe the room was bigger that it really was and i have no real city view
Stayed 3 nights in Oct 2023
Response from ANGELA WANG on Oct 8, 2023
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, few minuets walking to subway station. Many shopping center and dining restaurant. Service is very good and staffs are friendly.
Stayed 4 nights in Aug 2023
Response from ANGELA WANG on Aug 21, 2023
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,

6/10 Okay

Jason, Rancho cordova

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff at the front desk was professional but significantly lacked the gesture of welcoming. No smile and no greeting. I felt like that they were doing me a favor by allowing me to stay.
Response from ANGELA WANG on Aug 24, 2023
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,

10/10 Excellent

Zhi Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from ANGELA WANG on Aug 14, 2023
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,

8/10 Good

Delphine

Stayed 1 night in Jun 2023
Response from ANGELA WANG on Jun 27, 2023
尊敬的宾客,感谢您和我们分享您的快乐。上海西藏大厦万怡酒店期待您的下次入住。谢谢

10/10 Excellent

Carey P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it was close to many shopping areas.
Stayed 2 nights in Jul 2022
Response from Jessica Zhao on Sep 6, 2022
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from JESSICA ZHAO on Jan 4, 2022
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

8/10 Good

JONATHAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Courtyard with my friends, very convenient in downtown Shanghai.
Stayed 2 nights in Sep 2021
Response from Jessica Zhao on Nov 2, 2021
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

8/10 Good

SHUNING

Liked: Cleanliness, staff & service, property conditions & facilities
quite, clean and great breakfast
It is 3min-walk from Line 11 with 3 shopping malls around, quite convenient. The room is super quite, clean but small. Shampoo and body soap are not really good, you will still have to bring your own ones. Great breakfast buffet, various choices.
Stayed 2 nights in Sep 2020
Response from JESSICA ZHAO on Sep 7, 2020
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Shanghai. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Sincerely,

2/10 Terrible

Miao

Stayed 4 nights in Aug 2020
Response from JESSICA ZHAO on Aug 25, 2020
未能给您带来满意的入住体验,我们深表歉意,如果您有更进一步的详细反馈及意见,希望能帮助我们更好地为您服务,欢迎您随时联系我们。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from JESSICA ZHAO on Jan 6, 2020
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from JESSICA ZHAO on Dec 26, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. Sincerely

10/10 Excellent

Sabrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Large room Very clean & tidy Buffet breakfast with a lot of variety Excellent service
Stayed 4 nights in Dec 2019
Response from JESSICA ZHAO on Dec 25, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - thoroughly recommend
Great hotel, centrally located for my office. very clean and comfortable, would definitely recommend
Stayed 3 nights in Dec 2019
Response from JESSICA ZHAO on Dec 16, 2019
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Shanghai Xujiahui. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories here whenever your travels bring you back to Shanghai. Sincerely,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from JESSICA ZHAO on Nov 27, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

6/10 Okay

Taha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was good with convenient access to metro station. My room was however not ready when I arrived and I had to compromise to a 2 Twin Bed room to get immediate check in. The concierge and support staff were very helpful and courteous.
Stayed 2 nights in Nov 2019
Response from Jennifer Chen on Nov 21, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not over the top and always reliable.
This would be our third stay over the past twelve months. The fact the hotel is located next to our close relatives is the MAJOR reason why we have continued to come here. That said, the Courtyard Marriott Xujiahui offers reasonably high quality accommodation at reasonable price. The rooms are adequate in size, but not huge. One shared complaint among all three rooms (perhaps all rooms) is that the toilet paper roll is next to the toilet tank, requiring some extra effort, flexibility and dexterity to reach the toilet paper each time one does his/her business. The services here, from the front desk, to the bell desk, the restaurant and the housekeeping were excellent. The breakfast was good, though a bit of variety from day-to-day would be preferred. Though good overall, the breakfast buffet became a bit boring after a few days. The location of the hotel is good, about 5-10 minute walk from the subway and we can always find a taxi when we needed one.
Stayed 2 nights in Nov 2019
Response from JESSICA ZHAO on Nov 18, 2019
Dear guest, Thank you for sharing your experience with us, we value our guest's feedback as the most efficient way to improve and better ourselves and your experience will not be taken lightly. We are extremely grateful for you continues support and always look forward welcoming you back! Sincerely,

8/10 Good

KA Wah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast and great service
The staff in the concierge are friendly, which allows you to store luggage after check-out. The room is okay but not really like the design of the toilet, seem so unsafe with glass door and wall. The breakfast is good with a great range of choices. The food is fair, with hot food and many pastry.
Stayed 3 nights in Nov 2019
Response from JESSICA ZHAO on Nov 13, 2019
Dear guest, Thank you for sharing your experience and for wonderful compliments about every area and part of our hotel, I personally couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continues support and always look forward welcoming you back!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2019
Response from JESSICA ZHAO on Oct 30, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

marc

Stayed 4 nights in Oct 2019

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Jessica Zhao on Oct 16, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
when I checked in, I have been told that my booking was 2 single bed rooms, then I paid extra for upgrading to double bed room. However, when I reviewed my booking when I back to HK, I found that I booked double bed room. I need explanation and refund for extra charge I paid
Stayed 1 night in Sep 2019
Response from JESSICA ZHAO on Nov 26, 2019
Dear Guset, Thank you for choosing our property as your preferred accommodation and taking the time to provide us with your feedback. We had failed on providing a satisfied experience on your recent stay, please accept our sincere apologies for not being able to meet your expectations, and this is definitely not the experience that we expect any guests to bring away with them. We had shared your feedbacks to the related departments for further improvement and we hope you will experience our upgraded service in the near future. Sincerely,

10/10 Excellent

Wenchu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Jessica Zhao on Oct 2, 2019
尊敬的客人, 非常感谢您对酒店的评价,很高兴看到您在我们酒店度过了愉快的时光,期待您再回来!

2/10 Terrible

Wei Ping

Liked: Cleanliness
Wrong booking and given me twin beds instead
Stayed 2 nights in Sep 2019

8/10 Good

ci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffey breakfast was excellent. A lot of variaty
Stayed 2 nights in Sep 2019
Response from Jessica Zhao on Sep 14, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and tidy hotel conveniently located.
The hotel is clean and tidy. Breakfast is good. The hotel has only one western restaurant and a bar serving light meal. However there are lots of restaurants offering various cuisine in the malls nearby. The hotel is about 5 min. walk to the malls which are on top of the underground station for 3 main lines (Line 1, 9 and 11).
Stayed 5 nights in Aug 2019
Response from Jessica Zhao on Sep 5, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

8/10 Good

Qiuchun

Stayed 1 night in Aug 2019

8/10 Good

ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2019
Response from Jessica on Aug 22, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! An access to a computer/internet in the lobby will be more convenient to customers.
Stayed 2 nights in Jul 2019
Response from JESSICA ZHAO on Aug 1, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019
Response from JESSICA ZHAO on Jul 25, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. Sincerely,

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked king size bed via Expedia and received confirmation email with king size bed room. but when check in, hotel said they received booking only single bed. the room is not same as i booked.
Stayed 2 nights in Jul 2019
Response from JESSICA ZHAO on Jul 22, 2019
Dear Guest, Firstly thanks for choosing our property as your preferred accommodation and taking the time to provide us with your feedback. We had failed on providing a satisfied experience on your recent stay, please accept our sincere apologies for not being able to meet your expectations, and this is definitely not the experience that we expect any guests to bring away with them. We had shared your feedbacks to the related departments for further improvement and we hope you will experience our upgraded service in the near future. Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the cleanness of this place as well as the convenience of its location. The staff is always super professional, and friendly.
Stayed 3 nights in Jul 2019
Response from JESSICA ZHAO on Jul 13, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from JESSICA ZHAO on Jul 12, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from JESSICA ZHAO on Jul 11, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. Sincerely,

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Jessica Zhao on Jun 14, 2019
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are very nice and friendly. The room is spacious and quiet.
Stayed 2 nights in Apr 2019
Response from Woody Wu on Jun 3, 2019
Dear Guest, Thank you for choosing the Courtyard Shanghai Xujiahui for your recent travels to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely Yours

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2019
Response from Woody Wu on May 5, 2019
Dear Guest, Thank you for choosing the Courtyard Shanghai Xujiahui for your recent travels to Shanghai. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories here whenever your travels bring you back to Shanghai. Sincerely Yours

8/10 Good

SAN WU CORAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. But the breakfast should be improved.
Stayed 2 nights in Mar 2019
Response from Woody Wu on Mar 29, 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Shanghai. It was truly a pleasure to serve you. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely Yours

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel for those that can’t afford/don’t want the Bund. I would use again
Stayed 1 night in Jan 2019
Response from WoodyWu on Feb 19, 2019
Dear Guest Thank you for choosing the Courtyard Shanghai Xujiahui for your recent travels to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from WoodyWu on Feb 19, 2019
Dear Guest We are delighted to have been your chosen hotel during your recent stay in Shanghai. It was truly a pleasure to serve you. Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.