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Reviews of Hotel AACR Museo

3 out of 5
Hotel AACR Museo
Calle Pedro del Toro, 9, Seville, Seville

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 101 reviews" "
Rating 8 - Good. 49 out of 101 reviews" "
Rating 6 - Okay. 14 out of 101 reviews" "
Rating 4 - Poor. 5 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible and overpriced!! The rooms are outdated with cheap furnishings, the furniture is all fake wood and the headboard of the bed was peeling off, the tv is the size of a computer monitor, the remote control was taped together, the decor is minimal and unappealing, the shower doors wouldn’t stay closed and water went all over the bathroom floor and the shower was moldy. The breakfast that I paid extra for was awful. Definitely would Not recommend this hotel!!
Stayed 1 night in Oct 2023
Response from Natalia on Nov 19, 2023
Dear Tina, thank you very much for taking the time to leave us your opinion. We are very sorry that her stay did not live up to her expectations. We would like to tell you that in relation to the price of the rooms, it is not above since it is high season in Seville and you can verify with other hotels that our prices are very competitive. Regarding the water in the shower, you should have told us about the incident so we could solve the problem or change your room. Thank you so much, Hotel AACR Museo

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good but overpriced
Small and clean hotel. We had a family room with view to the lobby. The hotel is located in a narrow street which make the entrance to the garage very difficult for a medium size car, but the staff recommended Parking Saba Plaza de Armas, which is closed by and you paid at the hotel with a little discount. The staff is very helpful. The hotel is closed to the attractions. This was the most expensive/night hotel we paid out of 10 we stayed during our trip to Spain and Portugal. Oh, there is a little, cafe across the street for a nice breakfast.
Stayed 1 night in May 2023
Response from Natalia on Jun 15, 2023
Dear Adriana, thank you very much for your comment about us. Noas is pleased to know that she has enjoyed her stay. Thank you so much

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, well located, good value for money.
Stayed 1 night in May 2023
Response from Natalia on Jun 3, 2023
Dear Alberto, thank you very much for leaving us your good comment. We are glad to know that he enjoyed his stay with us and we hope to see him another time. Thank you so much

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only 10 mins walk to Plaza Nuevo, bull ring and many other historical sites. Friendly staff and hotel in quiet location.
Stayed 6 nights in May 2023
Response from Rocío on May 22, 2023
Thank you for your evaluation Mike, we are glad that you enjoyed your stay and that you emphasize our location and the work of our staff. We hope to see you soon!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and the staff was very nice
Stayed 2 nights in May 2022
Response from Juan Carlos - Recepción on Jun 18, 2022
Dear guest, Thank you very much for giving the highest score to your stay with us. We hope to welcome you again another time. All the best!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking facilities in a great Hotel.
We had a great stay, very comfortable bed and pillows and the receptionists were so friendly and helpful. It’s only 7 minutes walk to the bullring and 12 minutes walk to the cathedral. Within 10 minutes walk you are in the main shopping district. The plus is the convenient garage underneath the hotel for an extra charge of €14/nigit. We will definitely be back.
Stayed 2 nights in Nov 2021
Response from Juan Carlos - Recepción on Nov 24, 2021
Dear Customer Thank you for valuing your stay at our hotel, we work every day to be able to offer our clients the best possible treatment. Kind regards from the AACR Museum team.

10/10 Excellent

Karam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Juan Carlos - Recepción on Nov 24, 2021
Estimado cliente, Gracias por valorar su estancia en nuestro hotel. Reciba un cordial saludo del equipo AACR Museo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean room
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the main bus station but is in a quieter area. The hotel is quite modernized and has a nice feel to it. The location is walkable to the major tourist sights but it is removed enough to be pleasant.
Stayed 2 nights in Jan 2020

8/10 Good

Matthew

Liked: Staff & service, room comfort
You can’t escape the noise of the old streets of Seville, a nice room with a balcony
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Amazing and friendly hotel. One of the best in Andalucia.
Stayed 4 nights in Sep 2019

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to experience Seville
Great location, very clean, well appointed room. Wouldn’t think twice about staying again
Stayed 4 nights in Jul 2019

8/10 Good

Art, US

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at reception desk are beyond helpful and super nice, the best experience from my whole trip. I would return to this hotel because the nice attention and modern look and feel. My only recommendation is two things: 1) Stronger AC 2) Harder bed mattresses
Stayed 1 night in Jul 2019

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, friendly and helpful staff
Stayed 1 night in Jun 2019

8/10 Good

Duncan, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel located near bus station, rooms are comfortable but a little on the small side.
Stayed 4 nights in Sep 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location with parking
Very helpful check in staff. Everything was as promised and in the location we needed. We would like to return
Stayed 2 nights in Sep 2018

10/10 Excellent

Susan, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be nicer. Two block from bus station with easy airport access. Close to any and every sight you’d want to see. Clean hotel with lovely staff.
Stayed 3 nights in Jun 2018

8/10 Good

SH

Liked: Cleanliness, staff & service
Nice Staff, Clean Place
All the locations were walking distance. The staff was pleasant and the price for the room was reasonable. The luggage storage was a very convenient.
Stayed 1 night in Apr 2018

8/10 Good

Daisy J, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel tucked away
A comfortable room with all that was needed. Breakfast was good with a basic range to choose from. Good central area.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Don’t go if u have a car
Nice hotel. Close to town. 15 Min walk to main areas. If u have a car, parking is very difficult even with a tiny car.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice location
The hotel is in a nice central location. Very easy to find all attractions. Helpful staff. However the way the rooms were laid out - it was extremely loud during hours of the night.

6/10 Okay

Alpa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
really balance out options before booking this.
Room was very very small. To call it a double room is crazy. Just about room to walk around the bed. Bathroom was a decent size with a good shower. At the reception, one girl was less knowledgable and friendly but the others were good. For the price I paid, (4 start type hotel prices) I would not recommend it. However if you get a super cheap deal then it's fine. Would not really stay here again, as it's a hint of a walk from the main town and secondly due to price and bedroom size. (Not comfortable)

6/10 Okay

Debrah

Liked: Cleanliness, staff & service
This was an ok hotel. A little pricey for what you get. The room is VERY small,....but it has a large bathroom (with a tub). It is a LONG walk from the Cathedral and main square. I personally would not stay there again.

8/10 Good

Eugene Peter K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk from main bus station
Very nice room and helpful staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

GREAT location, cm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location!
I LOVED this hotel and the location. It was clean, spacious and had a very helpful staff. It was a good restful night there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, breakfeast gluten free, clean room, near of museum

8/10 Good

Christian, Saint John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was very well positioned but the location was down a small alleyway which was perfect once we were settled in, but late at night was a little "sketchy" to get to. The location turned out to be perfect - close to restaurants, shops and sights. The staff were amazing! Spoke very good English and were incredibly helpful! We actually decided to stay an extra night! It was very clean, and comfortable. Great stay!

8/10 Good

Janene17, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and Comfortable
I had to book this hotel last minute for a change in my travel plans and couldn't have been happier. The location was close to the bus station, the staff was friendly and efficient and the room was clean and comfortable. It was a great find for the price and ease of use.

10/10 Excellent

ivan, bologna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city centre
Clean room, comfortable twin beds, free quick wifi. Situated in small typical sevilla s street with small balcony. Efficient staff. Close to bus station for airport and close even to city centre.

8/10 Good

Diane, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and quiet hotel behind the museum
Nice modern hotel, with charming and helpfull staff speaking English. Very easy to get to the hotel by bus from the train station. Great town to discover in walking distance to most of all the attractions.

6/10 Okay

Jo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Just fine for the night
We had an inside room which overlooked the entrance check in. Couldn't open the window and couldn't turn off the aid conditioner. But room was clean. Continental breakfast ok. Location ok with parking in a garage a block away.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Nice hotel
Nice hotel, clean rooms, nice staff. Excellent location but squeeky bed

10/10 Excellent

Martin, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel - Easy walking distance of old town
A good modern hotel, round the corner from the Belles Arts Museum and in easy walking distance of Seville's historical centre. Staff were friendly and helpful and the room of a good standard. Good value breakfast.

8/10 Good

Paul, Malta

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sanna

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Sijainti hyvä, henkilökunta avulias ja ystävällinen. Hotelli hieman kulahtanut ja huone vaatimaton. Aamiainen perus, olisi saanut olla esim. Tuoretta leipää ja enemmän kasviksia. Ruokahuone ankea ja kaipasi enemmän viihtyvyyttä.
Stayed 1 night in Jan 2024

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhiger Aufenthalt.
Stayed 1 night in Jan 2024

8/10 Good

Josef Peter Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhiges Hotel in der Nähe des Zentrums. Alle Sehenswürdigkeiten zu Fuß erreichbar.
Stayed 3 nights in Oct 2023
Response from Natalia on Dec 3, 2023
Lieber Josef, vielen Dank, dass du dir die Zeit genommen hast, uns einen Kommentar zu hinterlassen. Wir freuen uns, dass Sie Ihren Aufenthalt und die Lage des Hotels genossen haben. Vielen Dank, Hotel AACR Museo

6/10 Okay

Maria

Stayed 2 nights in Sep 2023
Response from Dpto. Recepción on Oct 8, 2023
Muchas gracias por su tiempo para valorarnos.Esperamos volver a verla en otra ocasión.Saludos de todo el personal

8/10 Good

Maïlys

Travelled with partner
Liked: Cleanliness, staff & service
très bien placé mais mal isolé avec les bruits dans le patio, dans la rue etc. Toute petite piscine mais sympa pour se rafraîchir, juste 4 transats mais nous avions eu la place en fin de matinée. Ne pas prendre le petit déjeuner pas terrible et aller en face dans un spot de brunch sympa et on peut s’en sortir pour moins cher. Nous avons eu une place dans le parking à 16€ qui était bien pour la Mini
Stayed 3 nights in May 2023
Response from Rocío on May 21, 2023
Cher client, merci beaucoup d'avoir évalué votre séjour chez nous. Nous regrettons que votre séjour n'ait pas été entièrement satisfaisant et nous prenons note de votre commentaire pour appliquer des améliorations. Salutations!

10/10 Excellent

annemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer behulpzaam personeel.
Stayed 4 nights in May 2023
Response from Rocío on May 21, 2023
Hartelijk dank voor uw geweldige beoordeling. We zijn blij dat u het werk benadrukt van onze medewerkers die er dagelijks naar streven om de beste ervaringen te bieden. Wij hopen u snel weer te mogen verwelkomen!

8/10 Good

carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Rocío on May 1, 2023
Muchas gracias por tu valoración, Carina. Nos alegra saber que su estancia ha sido confortable. ¡Esperamos volver a recibirle pronto!

4/10 Poor

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Pia
Tråkigt läge i utkanten av gamla stan. Vi hade utsikt mot en vägg. Litet trångt rum.
Stayed 2 nights in Feb 2023
Response from Rocío Pineda on Feb 26, 2023
Kära Pia, tack för att du utvärderade din vistelse i vårt boende. Vi är ledsna att se ett så lågt betyg och att det beror på vårt läge som ligger 10-15 minuters promenad från de viktigaste turistmonumenten. Å andra sidan valde du ett standard dubbelrum så att ditt rum inte hade en yttre utsikt. Vi inbjuder dig att snart bo i ett rum med balkong på utsidan för att förbättra din upplevelse. Hälsningar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hôtel recommandé pour un court séjour
Hôtel bien situé et propre. Personnel hyper agréable et souriant. Solarium un peu petit avec peu de transats. Le coin piscine est à restaurer. Enfin, au niveau de la chambre, c'est mignon mais pour moi un manque de confort au niveau de la literie et surtout de chez surtout une très mauvaise insonorisation qui fait que les nuits ne sont pas très paisibles.
Stayed 2 nights in Aug 2022
Response from Coral Domínguez on Oct 16, 2022
Cher client,Merci pour votre gentil commentaire. Nous prenons note de vos suggestions pour continuer à nous améliorer. À bientôt!

8/10 Good

André

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximité du centre-ville
Stayed 3 nights in Apr 2022
Response from Juan Carlos - Recepción on May 25, 2022
Cher André, Merci beaucoup d'avoir apprécié notre établissement, nous sommes ravis que vous ayez pu profiter de la ville. Recevez les salutations cordiales de l'équipe AACR Museo.

10/10 Excellent

Elisabeth

Stayed 1 night in Dec 2021
Response from Juan Carlos - Recepción on Apr 1, 2022
Estimada Elisabeth, Muchas gracias por valorar nuestro establecimiento, estamos encantados de que haya podido disfrutar de sus servicios y de la ciudad. Reciba un cordial saludo de parte del equipo AACR Museo.

8/10 Good

krister

Stayed 1 night in Mar 2022
Response from Juan Carlos - Recepción on Apr 1, 2022
Estimado cliente, Muchas gracias por valorar nuestro establecimiento, estamos encantados de que haya podido disfrutar de sus servicios y de la ciudad. Reciba un cordial saludo de parte del equipo AACR Museo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Juan Carlos - Recepción on Dec 13, 2021
Estimado cliente, Gracias por valorar su estancia en nuestro hotel. Reciba un cordial salido de parte del equipo AACR Museo.

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, Museo, Seville
Stayed 2 nights in Nov 2021
Response from Juan Carlos - Recepción on Nov 15, 2021
Estimado cliente, Muchas gracias por valorar nuestro hotel, estamos muy contentos de saber que ha tenido una feliz estancia. Reciba un cordial saludo del equipo AACR Museo.