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Reviews of Casa Palacio de Carmona

5 out of 5
Casa Palacio de Carmona
Plazuela de Lasso 1, 1, Carmona, Andalusia

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 139 reviews" "
Rating 8 - Good. 49 out of 139 reviews" "
Rating 6 - Okay. 20 out of 139 reviews" "
Rating 4 - Poor. 16 out of 139 reviews" "
Rating 2 - Terrible. 7 out of 139 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pretty property but services overstated. None of the staff spoke English. They were unable to process credit cards but didnt tell us that when we checked in. Had to walk all over town looking for ATM to check out. Person in room under us had TV full volume until after midnight. Called front desk they did not address the situation. They seemed understaffed. Restaurant was not great.
Stayed 1 night in Feb 2020

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
Very poorly maintained hotel; towels with holes in, handles that fell off drawers when you opened them, blankets as heavy as carpets, receptionists that were cold minimally helpful and sometimes stern - very unfriendly. A beautiful building, but a disastrously run hotel. Don’t stay there.
Stayed 3 nights in Dec 2019

6/10 Okay

Tanya

Disliked: Property conditions & facilities, room comfort
had a twin not the double we had ordered, restaurant was out of a lot of the choices, the style was antiquated which is nice, but everything seemed very tired, plumbing was smelly, the restaurant and foyer decor was really good.
Stayed 1 night in Oct 2019

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing good about this hotel
1st room with foul, mold smell. 2nd room bathroom fixtures leaked, night lamp not working, no elevator for suitcases, parking too tight, on Monday no restaurant service, breakfast too expensive for eggs bread coffee and pastries. Tv with a column in the middle of the screen for your enjoyment.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not as good as expected
- One day we had breakfast and the dishes were not very clean - - Selection of food very limited - Problem with the lock in our room - We had to fix toilet - not practical or confortable bathrooms -
Stayed 5 nights in May 2019

10/10 Excellent

Ms P C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
An unexpected and fabulous surprise nestled in the heart of Carmona. Definitely going to be our new bolthole each time we pass. Always subjective, but this shabby grandiose palace was absolutely perfect for us.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A really characterful place to stay. A great location and one of the most unusual I have stayed at. Faded grandeur sums it up; it may not to be everyone's taste, but it had charm and comfort in spadefuls.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Lara

Liked: Cleanliness
Disliked: Property conditions & facilities
A faded quirky gem, lousy staff
The hotel itself is absolute bonkers, feels and looks like Addams family holiday home, so if you like quirky (and we do), you can’t go wrong. It’s full of wonderful nooks and crannies, and hidden gardens, a joy to explore! In terms of hospitality and comfort, don’t expect too much. We were greeted (an overstatement of the year) by a grumpy man who led us up the steep flight of stairs pointedly ignoring the fact that we were struggling with our luggage. Peeling paint in the room, tired fixtures... still, we were hooked on the quirky vibe and (as I caught a bit of cold and could do with extra day of rest) wanted to spend another night. But the person at reception said indifferently that they were fully booked, although the booking sites showed availability. That did it for us, and we moved 90 yards to another hotel, Alcázar de la Reina and were better off for it!
Stayed 2 nights in Oct 2018

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and friendly
This was a last minute booking due to some issues with other accommodation. The place is fantastic. Felipe the Mgr. was the friendliest and most accommodating individual you could find. All his recommendations and suggestions were spot on. The place itself is an older home that has been converted and is the most charming place you could ever think of. Well worth the stay.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A shabby chic hotel in the heart of Carmona
A lovely hotel that unfortunately is a little on the "shabby chic" side. The bed was very comfortable, the bathroom was gorgeous but the little details - paint chipped and peeling in places, the towel rack a bit broken, could do with a bit of TLC. The service was great - the staff were very helpful and spoke great English.
Stayed 2 nights in Sep 2018

10/10 Excellent

Madeleine

Wonderful stay in a Spanish palace
An amazing night in the middle of the hot month of August. A totally unique place and a charming host. I can highly recommend the hotel and Carmona is well worth a visit.
Stayed 1 night in Aug 2018

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near Seville
We stayed at Casa de Carmona for 2 nights so that we could make day trips to Seville (about 30 minutes away). The hotel is more like a big country house, where you are made to feel very welcome by the owner, Felipe, and his staff. We were shown to our spacious room which had a living area, large bed on a mezzanine floor and huge bathroom. Anna served us a made-to-order breakfast each day and we had a fabulous meal in the restaurant (Gracia Real) which used to be the stables. It was a delight to be able to walk directly from the breakfast room (Loggia) straight in to the small outdoor pool with its 3 fountains. There are lots of spaces in Casa de Carmona where you can have your own privacy and relax, and where you can stay very cool despite the high temperatures outside. Carmona is a beautiful quiet little town with lots of interesting narrow streets, town square and an amazing Roman Necropolis. If you are looking for a big brand name hotel with each room identical to the next, which I always think is a bit sterile, then Casa de Carmona is not for you. However, if you are looking for something a little bit different, with lots of character, in a 16th century beautiful building, and with staff offering very personal attention then I would highly recommend this amazing hotel.
Stayed 2 nights in Jul 2018
Response from Diana on Aug 4, 2018
Hello Lesley.....we appreciate your time and good will to write more than a few lines about the Casa de Carmona.....it is very much a delight to have had you here enjoying this great place. Regards. Diana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming historic 16th century palace. Pretty and interesting.
Stayed 1 night in May 2018

10/10 Excellent

Angela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old-fashioned hotel
This was the second time we had stayed here and it was delightful. The room was very large, very comfortable and beautifully furnished with antiques and lovely fabrics. The staff were very kind and very welcoming. We enjoyed it enormously and will return.
Stayed 1 night in Feb 2018

8/10 Good

Marco, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jen, Canada

Liked: Cleanliness, staff & service, room comfort
Not a Parador But Charming
Our stay at the Casa de Carmona was by accident! We thought we were booking rooms in Seville which were close to the Cathedral & the Alcazar but out GPS guided us to the ancient town of Carmona some 30 km from Seville. Carmona does indeed have it's own cathedral & alcazar & we found both the town & the hotel to be quite charming. The Casa de Carmona is old & in need of some repairs but our beds were comfortable & the towels & linens were very fine! We enjoyed a wonderful dinner prepared by Willem and we felt like we were noblemen being served in a castle. The wifi only works in one sitting room and we didn't see the price of the breakfast listed anywhere, but all in all we had a good stay!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old cold house no more than two star
Dark cold and miserable would not recommend to anyone... Not a good experience

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay

8/10 Good

Sandy, Cairns, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm of a bygone era.
The Casa De Carmona was once a Spanish home of some grand style and this is reflected within its walls today. The rooms are like grand old ladies - past their prime but with still so much to offer. Many of the rooms open onto an internal courtyard where there is a swimming pool and lovely old plants offering a safe haven for twittering birds to congregate. The furnishings are chosen to suit the era of the hotel and we found ourselves to be very comfortable during our stay. It is our preference to chose properties with individual character rather than hotels that offer all the amenities but lack individuality.

10/10 Excellent

Turistfamilie

Liked: Cleanliness, staff & service, room comfort
Extraordinary
We were taken very good care of by the friendly staff. Excelent breakfast. We enoyed every moment of this stay.

10/10 Excellent

William, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, but misleading rates
This was a gorgeous hotel in a beautiful Spanish city. Unforunately, I feel cheated by the booking. I made the booking in a hurry at the Madrid airport. I did a search on hotels near Seville for 4 people. This hotel popped up, at a rate of $128 in red. It had good ratings, so I quickly made the booking. What I failed to notice was that there was an additional charge of over $140, more than doubling the $128. I complained to Hotels.com and was told that this was due to a charge for an extra person! This is garbage! If I do a search on hotels for four people, I expect to see the rates for four people! While the hotel was beautiful, I would never knowingly pay the rate that I was harged and would look elsewhere.

10/10 Excellent

robert, Honolulu Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and rustic
Charming hotel in small town outside Seville. Palace was originally built in 1651.

10/10 Excellent

Richard, Rushden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel!
Large traditional courtyard house converted into hotel with the owners living on site. Beautiful side rooms - library,lobbies and great breakfast room adjacent to the pool

8/10 Good

Philip, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carmona, a hidden treasure
Cuktural tour of Sevilla

8/10 Good

Dan, Providence, RI

Liked: Staff & service, room comfort
Great staff, somewhat tired facility
This hotel was obviously great at one point, but it has faded somewhat. It's still a wonderful building with really charming space. The staff were very accommodating and pleasant to deal with. All facilities work well. Our room did have a problem, though. There were ants coming up the drains for the sink and tub. Hopefully that will get rectified soon.

8/10 Good

Timothy, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The feel of old Spain
Wonderful old Spanish mansion remodeled for modern living but keeping the classic feel of Spain.In the heart of Carmona, a historic southern Spanish town about a half hour drive from Sevilla.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. If you have a car better to stay here that in Sevilla.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic gem
A beautiful historic building tastefully restored. Great owner and staff.

10/10 Excellent

richard, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful suites
Beautiful boutique hotel with wonderful suites, great personal service, very relaxing.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Outstanding; Cleanliness: Pleasant;

10/10 Excellent

Malcolm, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved elegance - echoes of another era
Stumbled upon this exceptional hotel/mansion by sheer chance! ! The hotel's General Manager Wilhelm (genuine Dutch man) and the owner Felipe, were warm, knowledgeable about the area and welcomed us as if we were regular guests! ! We enjoyed the experience so much we booked an additional 2 nights, changing our travel plans to suit! ! Take my advise, ,,, put Carmona and Casa De Carmona on your "must do" travel list!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wonderful experience
The hotel has seen better days and is a bit tired . HOWEVER the food is sensational and the owners are attentive courteous pleasant and kind. The whole stay was fabulous , relaxing and a truly memorable few days. It felt more as if we were welcome house guests than paying guests. I loved it and will go back as often as poss.The town of Carmona is interesting , full of stunning buildings , roman remains and only 30 mins from glorious Seville.

8/10 Good

Al from Australia

Liked: Cleanliness, staff & service
Lovely old building
The building is beautiful and there are plenty of lounge, bar and dining areas. Apparently there is a pool too but we didn't see it. We had the worst room in the place (as befits a discounted room) which was still quite nice but cramped; we were offered a nicer alternative but it was single beds and smelt strongly of cigarette smoke. The restaurant food was lovely but no menu so no idea of what we were paying for anything, food or drinks, and we still don't know as there was no itemised bill at the end. No indication anywhere that you have to pay for parking, except reviews on this booking website, but yes it was around 9 euros a day. A reviewer said it was a bit disorganised and it was - they kept replacing shampoo which we weren't using instead of shower gel which we were, they couldn't find our booking at first then couldn't see if we'd paid when we were leaving so billed us then refunded when I showed it on my visa statement. Wifi was good and in spite of the hiccoughs it was a lovely place to be staying in a good location particularly with a car. Not hard to get to from outside the old city but still easy walking distance to everything. Note to this booking website - please make it clearer on your email whether full amount has been paid; when you book a few places on the go it is hard to remember what has been paid for or not.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gary, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable; Service: Flawless; Cleanliness: Beautiful; Highly recommend it, Carmona is a delightful town with in easy reach of Seville. Made for an easy day trip. Casa de Carmona stay high point of trip

2/10 Terrible

will

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Jeff, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised, For the Most Part
Built in 1561, this place exudes charm and history. Rooms are stunning and all are different. We arrived on a very hot day (101 degrees) and all the rooms were open to 'air' out so we checked out most of them. Had a two story room. Bathrooms are super. Again, keep in mind this place is OLD so there will be some not so fresh looking aspects of the rooms. Pool is small but really nice and tranquil, especially when the air temps are so hot! Only downsides were the AC did not work and a tour group who had dinner in the inner courtyard was noisy until 2:30 am. Super location in Carmona. Good parking lot if you have a car. Overall, the charm of this place trumps any of the negative aspects we experienced (mainly not having ac in what is called the 'frying pan' region of Spain). I would stay there again!

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
We hope to return to the Casa
We hope to return to the Casa de Carmona many times during future trips to Andalucia.

6/10 Okay

Javier

Disliked: Property conditions & facilities
Necesita una profunda reforma
Aparece aquí como 5 estrellas y con 3 ya iría justito. Necesita una reforma de arriba a abajo. Un lugar con mucho potencial muy abandonado
Stayed 1 night in Feb 2020

4/10 Poor

Jacques

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

2/10 Terrible

FUMIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Rikard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

José Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy poco recomendable
El hotel necesita una reforma importante. Publicitan aparcamiento del hotel y en realidad es un solar en el que caben 7 coches
Stayed 1 night in Oct 2019

4/10 Poor

Jose Jesus

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Muy viejo, nulo mantenimiento, ascensor averiado y no lo reparan por lo que veo en otros comentarios, wifi inoperancia. Muebles que cumplirán el siglo o más.
Stayed 1 night in Sep 2019

10/10 Excellent

yury

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019