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Reviews of Apartamentos Murillo

3.5 out of 5
Apartamentos Murillo
Lope de Rueda, 16, Seville, Seville

Reviews

8.8

Excellent

Rating 10 - Excellent. 252 out of 548 reviews" "
Rating 8 - Good. 237 out of 548 reviews" "
Rating 6 - Okay. 41 out of 548 reviews" "
Rating 4 - Poor. 12 out of 548 reviews" "
Rating 2 - Terrible. 6 out of 548 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

paulo

Stayed 3 nights in Nov 2023
Response from Murillo Team on Nov 20, 2023
Dear Mr. Paulo,Thank you very much for your time and for sharing your experience with us.If you want to come back, do not hesitate to contact me.All the best.

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
wonderful place to stay - it was hard to find initially, but loved location
Stayed 3 nights in Oct 2023
Response from Murillo Team on Nov 1, 2023
Dear Mr. Timothy,Thank you very much for your time and for sharing your experience with us.As you mention, the area where we are may seem a little confusing, but once you arrive and drop your suitcases, they are streets that you will fall in love with.The best thing is to get to Plaza Alfaro and then it is less than a minute walk to the reception.If you wish to return, do not hesitate to contact us.All the best,

6/10 Okay

Blair

Stayed 3 nights in May 2023
Response from Murillo Team on Jul 10, 2023
Dear Mr. Blair.Thank you very much for your time and for sharing your experience with us.If you wish to return, do not hesitate to contact us.All the best.

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in May 2023
Response from Murillo Team on May 26, 2023
Dear Mr. Christopher,We appreciate your time and for sharing your experience with us.We will be delighted to see you again if you wish to come to Seville again.All the best.

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
This place was amazing. I have no cons about this place just an overall amazing experience in Seville! Staff was so nice and helpful! Everything was super clean! The only bad thing if I had to nit-pick one thing is the the bed is two twins put together. But that was not even a problem since we felt so happy staying here. Can't wait to come back with my kids! Perfect Location!
Stayed 2 nights in May 2023
Response from Murillo Team on May 13, 2023
Dear Mrs. Luz,Thank you very much for your time and for sharing your experience with us.It is a pleasure to know that our staff did a good job.Whenever you want we will be happy to see you again, do not hesitate to contact us, we have apartments for up to 5 people if you want to return with your kids.All the best.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, comfortable and a great location!
Stayed 5 nights in Apr 2023
Response from Murillo Team on May 6, 2023
Dear Ms. Jennifer,We appreciate your time and sharing your experience with us.If you wish to return, we will be happy to see you again.All the best,

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness
Best location and apartment great for what we needed. Looked a little tired but clean and having a small kitchen was lovely so we could stop at the mini market to get supplies.Reception helpful for anything we needed. Had some noise due to inconsiderate people banging doors and allowing children to be noisy in the hallway late at night.
Stayed 5 nights in Apr 2023
Response from Murillo Team on Apr 30, 2023
Dear Ms. Julie,Thank you for your time and sharing your experience.We especially appreciate your mention of our staff, it makes us very happy to know that we do a good job.We are sorry that during your stay there will be noise from other guests, if you wish to return, do not hesitate to contact us, we will be happy to improve your experience.All the best.

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a comfortable, well-run hotel in the Barrio Santa Cruz, close to the Giralda and not far from the Alcazar. The staff are friendly, courteous and efficient. We had an apartment on the ground floor-- a little noisy, but this is to be expected given the convenient location. It had a small, useful kitchen, and a living room, in addition to a comfortable bedroom with a safe big enough to put computers in. Outside it was a quiet courtyard that guests can use, and what looked to be free bikes, which we were tempted to try but didn't. Solid breakfast for 10 euro a day.
Stayed 2 nights in Apr 2023
Response from Murillo Team on Apr 30, 2023
Dear Ms. Larissa,Thank you for your time and sharing your experience.We especially appreciate your mention of our staff, it makes us very happy to know that we do a good job.As you mentioned, our apartments are prepared to be able to cook in them and a few steps from the points of interest so as not to miss anything.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, room comfort
Amazing location
Stayed 2 nights in Apr 2023
Response from Murillo Team on Apr 30, 2023
Dear Mr. David,Thank you for your time and sharing your experience.If you wish to return, do not hesitate to contact us.All the best.

8/10 Good

jie

Stayed 2 nights in Apr 2023
Response from Murillo Team on Apr 20, 2023
Dear Mr. Jie,Thank you for your time and sharing your experience.If you wish to return, do not hesitate to contact us.All the best.

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
Perfect location - clean & comfortable
Fantastic location. Clean and comfortable apartment. Very helpful and friendly staff. Would definitely recommend.
Stayed 2 nights in Apr 2023
Response from Murillo Team on Apr 20, 2023
Dear Mrs. Catherine,Thank you for your time and sharing your experience.We are pleased to know that our location and establishment lived up to your expectations.On the other hand, we thank you for mentioning our staff.Thank you for recommending us and we hope you can come back too.All the best.

8/10 Good

Feng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The good: The location of this property is excellent, with all major attractions within walking distance. We stayed in a one-bedroom apartment on the first floor at the back of the building, which was quiet and away from the street. The windows are equipped with blinds, which is a nice for good night sleep . The staff are also very friendly, and there is a 24/7 front desk at the associated hotel just a few steps away. Additionally, the daily room cleaning service is a welcome and uncommon feature for self-catering accommodation. To be improved: However, the cookware is somewhat limited. The knives are very blunt, making it difficult to cut even fruits and vegetables. Furthermore, there is a lack of a decent-sized frying pan, which was frustrating enough that we ended up buying one ourselves. Overall, we enjoyed our stay at this property.
Stayed 7 nights in Mar 2023
Response from Murillo Team on Apr 20, 2023
Dear Mr. Feng,Thank you for your time and sharing your experience.As you say, we are in a privileged location to enjoy Seville and its atmosphere.We appreciate your mention of our staff, they are willing to help 24 hours a day at the Hotel reception and our cleaning service cares about cleaning every day. We appreciate that you tell us the points of improvement in order to provide better customer service.All the best.

10/10 Excellent

Mihai

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023
Response from Murillo Team on Apr 20, 2023
Dear Mr. Mihai,Thank you for your time and sharing your experience.If you wish to return to Seville, do not hesitate to contact us.All the best.

10/10 Excellent

Lambri

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, room comfort
Good value for your money
The rooms were comfortable and the mini-kitchen was very handy. The staff was very friendly, professional and helpful. I only have two negative comments: the pillows all need to be replaced, and it would be helpful to have secure internet, as many Apple products do not like to connect to internet that is not secured.
Stayed 13 nights in Jan 2023

6/10 Okay

Ananth

Travelled with family
Room was not very updated.

10/10 Excellent

Jingjuan

Response from Murillo Team on Nov 20, 2023
Dear Mr. Jingjuan,Thank you very much for your time and for sharing your experience with us.If you want to come back, do not hesitate to contact me.All the best.

8/10 Good

Premanand

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
The apartment is in a great location! In the heart of Sevilla. Walking distance to Alcazar palace, Cathedral, restaurants and many other attractions. Spacious for 5 people and had all the key amenities. Beds were comfortable. Apartment is hard to locate as some other reviews have mentioned. You have to guide Uber drivers to Plaza Alfaro and find your way. Apartment was clean, but quite dated - especially the floor in our room near kitchen was damaged. We would still rate this a great place for location, cultural experience (you get a great vibe of Sevilla and its culture as you wak around) overall cleanliness and also guest services who did a good job answering our questions and even helping with print services when needed..

10/10 Excellent

Xiaodong

Travelled with group
Liked: Amenities, property conditions & facilities
Location is great.

10/10 Excellent

YUAN

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful area, close to everything. No need to buy traffic tickets. Just for the lady solo traveller has to be careful not too late back to hotel for the hotel in the lane way, quite and narrow.

8/10 Good

Svetlana

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice place ,interesting design .

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Murillo has so much to offer. The atmosphere is incredible, the maze like location, the cathedral bells ringing, all of the shops, which have a range of touristy intensity, many flamenco theatres, and all of the staff were friendly, helpful and professional.
Stayed 3 nights in Sep 2022
Response from Murillo Team on Oct 30, 2022
Hello Mr Troy,we are glad you enjoyed your stay with us.We hope we see you again soon.Best regards,Murillo Team

8/10 Good

Jun

Stayed 1 night in Jun 2022

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness
Great location and helpful staff in the hotel, with directions, amenities and taxis. The studio apartment was comfortable and clean but could have benefited from some updating but it all worked inc the AC.
Stayed 4 nights in Jun 2022

10/10 Excellent

Subroto

Travelled with family
Liked: Amenities, property conditions & facilities
We stayed for 2 nights in a one bedroom apartment. It was nice and clean. The location was great and staff very helpful. The apartment is a bit hard to find if you are coming for the first time and a better direction would definitely help.
Stayed 2 nights in Jun 2022

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness
Seville is magical. This property looks to have been well appointed in the 60s and then refreshed in the 90s.
Stayed 4 nights in Jun 2022

8/10 Good

William G

Liked: Cleanliness, room comfort
Sofa was not comfortable, only one chair, towels very thin, pillows too long. Otherwise, very satisfied with apartment and staff was excellent.
Stayed 5 nights in May 2022

10/10 Excellent

Gino, London

Stayed 1 night in May 2022

8/10 Good

Amatsia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central
Stayed 2 nights in May 2022

8/10 Good

Jen

Liked: Cleanliness, room comfort
It was fine - very basic
The apartment is quite centrally located - near the Cathedral and the old town. It has air con, shutters, and is clean. The staff are very friendly and helpful. Our room had a couple of problems with the bathroom sink and they were fixed immediately. It's not in the best condition - the floor slides a bit and there were a couple of marks on the floor and curtains - but it had everything we needed for our stay.
Stayed 4 nights in Feb 2022

10/10 Excellent

Natalia, Mosquera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best! Wonderful location and service! We loved it
Stayed 1 night in Nov 2021

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The apartment itself was very nice, clean and comfortable. The area is nicely located and very walkable to many excellent places to visit as well as good restaurants. The main problem with this site is that it is difficult to access as it is located in the center of a series of small alleys and no drive zones.very confusing even with Google maps/GPS. But in the end worth the initial tribulations. It is also located just steps from a beautiful park and the staff at all 3 of their places located here (Hotel, suites and apartments) were extremely helpful, knowledgable and pleasant and patient.
Stayed 2 nights in Sep 2021

10/10 Excellent

Anna V.

Liked: Cleanliness
Amazing
Questo appartamento e situato al centro di tutto quello che si vuole visitare, e un papà pulito e bellissimo , responsabile è molto gentile e professionale .di sicuro se torno a Siviglia che è meravigliosa tornerò al Murillo grazie Anna
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We didn’t get the apartment that we booked we got a suite,the cleaners were very good , but on the morning we were leaving there was no one on reception and nobody was answering the hotel phone, and the doors were locked and we couldn’t get out , until our taxis driver come and he went to another building connected to the Murillo hotel and got a young man to unlock the door, it was very worrying, waiting 15 minutes and thinking we were going to miss our flight, ( health and safety)
Stayed 4 nights in Sep 2020

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a city break.
Clean comfortable self service apartment right in the heart Of the city. Roof terrace was an added bonus
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean and tidy apartment. Central location.
Stayed 3 nights in Jan 2020
Response from CS on Jan 21, 2020
Thank you for leaving a comment.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartments are right in the old town centre, in walking distance of all the attractions, beautifull City.
Stayed 4 nights in Jan 2020
Response from CS on Jan 11, 2020
Thank you very much! We hope you can visit us again.

8/10 Good

Irina, Concord, NH, USA

Travelled with family
Liked: Cleanliness, amenities
Great location . And the restaurants like San Marco or bar La Bartolo near by has excellent food and service
Stayed 2 nights in Jan 2020
Response from CS on Jan 11, 2020
Thank you for your review. We are very happy to know you enjoyed your stay in Seville.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in a great city. The apartments were a great place to stay. perfect location.
Stayed 4 nights in Dec 2019
Response from CS on Jan 11, 2020
Thank you for your kind words. We look forward to your next visit.

6/10 Okay

Verified traveller

Disliked: Amenities
Bed mattress, pillows worn out. AC system cannot be adjusted to the desired temperature. Sofa fabric worn out and torn. Chunks of floor covering missing in the bedroom. Kitchen use as bare minimum due to missing kitchen tools such as toaster. The shower size is insulting! Too small even for a child.
Stayed 4 nights in Oct 2019

2/10 Terrible

Sakura

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The first receptionist was terrible. We did not want to talk to him even though we wanted to request to change the room facing court yard. Our room was facing the narrow street where touristS were passing by after 12am. I did not recommend the apartment.
Stayed 1 night in Oct 2019

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so great
Cannot get there easily. Parking garage not very near and extremely expensive. Noisy streets below all the time. Damp and claustrophobic
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very central location and excellent personal we ask for different room and our request was satisfied
Stayed 3 nights in Oct 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ann

Liked: Cleanliness, staff & service
Lovely apartment in the heart of Santa Cruz
The location was spectacular! Right in the heart of everything. You could watch sun setting over the cathedral from the rooftop. The Cathedral, Alcazar were steps away. Lovely little restaurants were everywhere. The bed was not as comfortable as I would have liked. The twin beds were pushed together but weren’t locked until we asked the maid if she could fix it. There was no over mattress to make it feel like a true king. The bedroom was a bit small.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return!
Spacious and clean room, good kitchen utensils, good sized bathroom for two.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The apartment is in the old town ideally situated for all the main tourist attractions and in a maze of traffic free old passageways. The staff are professional and multi lingual and the public areas smart. The accommodation is, at best, basic; in the kitchen equipment was as listed, but two very small glasses, two small coffee cups, saucers, plates etc etc, no dining table or chairs meant it was barley worth eating breakfast let alone any other meal when we were there. There was however a low coffee table and small sofa if you like eating meals in a crouched position. The double bed was so tightly fitted in the bedroom I could only get on it from the end of the bed (rather than the side) whilst the ceiling light hanging on a wire from a hole in the ceiling void just added to the ambiance. Basic or not I would have given a better rating were it not for the noise from outside. The glazing was such you could hear every conversation as people walked up and down the passage and the general noise from the bar at the end. Not the best place to rest up, relax and catch up on your sleep. A disappointing stay.
Stayed 4 nights in Sep 2019

6/10 Okay

Clive

Liked: Cleanliness, staff & service
Good location in old town Street maze
Stayed 2 nights in Oct 2019

2/10 Terrible

victoria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019