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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsShowing 1 - 6 results (of 6)
out of 6 reviews
“Wonderful Place to Stay”
The staff is extremely helpful and friendly. The hotel is well taken care of which is kind of impressive due to its size. The only negative thing I can think of is that its a little bit of a drive to KL City. So if you do not have a rental car you will be taking taxis everyday. There was also a communication problem between the hotel and Expedia. I had paid for the hotel in advance through expedia but the hotel wanted their money upon arrival. I was told by Expedia that they do not pay for the hotel until I checkout and that is the procedure they use with all thier hotels. The hotel did not agree and put a freeze on my credit card account. As you can imagine this put a damper on my vacation. It was only for the first two days though. An Expedia rep. called the hotel and cleared up the mistake. Everything after this was fantastic. The people at this hotel are so freindly! I would recommend this hotel to families and couples that want a quiet place with a wonderful staff and nice surroundings.
“A one off hotel, must see, excerllent”
Excellent hotel, just what we needed after a tour of Vietnam and Cambodia. However, it might be a bit quiet if you want activity, not for families. It is a bit far from Kuala Lumpur and any night life. Ideal if you want to just relax, do nothing in beautiful surroundings. Staff were very helpful, however prices for food and drinks were expensive. Expedia did not tell us that 16% was to be added on the price of accomodation and everything else for tax and service charges. It would be better if payment is made in the UK before you go so you know where you are.
“Outstanding views”
Very beautiful place for honeymooners, and the Mines shopping center is very nice to visit by the ferry , and I recommend you to visit the mega mall mid valley shopping center
“Beautiful but outdated”
The hotel is definitely gorgeous. However, as nice as the grounds are, the rooms feel dated - I had to get a room transfer, as a)the shower didn't have water pressure, adn b) the room had no internet access. It really sucked that they charged a pretty stiff fee to use the internet. The food was not bad, though the service at the buffet could've been better. They were slow to replace things that had run out, and it took a while to get coffee refreshed.
“Need updates”
Breakfast is good, but hotel is old and needs updates, housekeeping is poor, room is not clean properly. Complimentary shuttle bus to city centre and Mines Shopping Centre were always not on time. I would recommend to book your hotel right in the city centre, taxi drivers are not honest and always try to overcharge tourist.
“Hotel buidlings very nice but not well maitained”
This hotel is well located close on a mines lack but isolated from other services like shops, movies and transports.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 6 results (of 6)
The closest major airports to Palace Of The Golden Horses are:
Subang (SZB-Sultan Abdul Aziz Shah) - 17.9 km / 11.1 mi
Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 32.1 km / 19.9 mi
The preferred airport for Palace Of The Golden Horses is Kuala Lumpur (KUL-Kuala Lumpur Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
