Ratings based on 635 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom 日本

アクセスのよいホテルです。。

Posted 30-Apr-2015
Pros: アクセスの良さ。そして、スタッフのホスピタリティ。
Cons: ありません!
Location: オリンピック公園、ロッテワールド、ロッテ免税店
22時着のフライトので到着しましたが、空港からは40分で到着しました。 周りにはLotteの免税店を始め、スーパー等もあり便利です。今回はビジネスでの利用でしたが、客先へも地下鉄で移動できるなど、メリットがありました。 明洞へは少し時間がかかりますが、地下鉄で行くことができますし、ロッテワールドはもちろん、至近距離です。 近くに公園もあり、実現しませんでしたが、散歩するのにも良さそうです。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom japan

とても快適です(*^_^*)

Posted 8-Apr-2015
Pros: スタッフの対応
Cons: 朝食、ルームサービスがもう少し安ければ良いですが、外でもとれるので問題ないです。
Location: ロッテワールド
次回は2~3泊したいです!! とても良いホテルでした。デパート、地下街も隣接していて快適です。 劇場もありました!!次回は観てみたいです。 スタッフの対応が本当に最高に良かったです。
4 out of 5
Recommended
for Families
by A verified traveller

Posted 7-Apr-2015
We have a great memory in Lotte World Hotel. My kid enjoy the character room so much.
Comment from Hotel Management
16-Apr-2015 by Lee Mooheon, Hotel Management
Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us. Your opinion matters to us that it helps us to improve our services for future. I'm glad that you enjoyed our character room and glad that we could be part of your wonderful trip. Thank you again and look forward to have you with us again soon. Best regards, General Manager Lee Mooheon
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Busan

Posted 6-Apr-2015
It was ok. The park was not so good as I expected.
Comment from Hotel Management
16-Apr-2015 by Lee Mooheon, Hotel Management
Thank you for staying at the Lotte hotel world for your stay in Seoul, Korea and thank you for sharing your experience with us. Your business matters to us that I really appreciate your comments. I'm sorry to hear that you didn't enjoy the park as much as you expected, hope that you enjoyed our hotel at least. Thank you again and look forward to have you with us again soon! Best regards, General manager, Lee Mooheon
4 out of 5
Recommended
for Couples
by A verified travellerfrom 안동

방은 대체로 조금 오래된느낌이지만 직원들의 친절함에 아주만족하고 전체적으로 만족합니다.

Posted 11-Mar-2015
Pros: 청소해주시는아주머니들역시 아주친절하셔서 참좋은호텔이구나를 느끼게 되었습니다.
Cons: 방안의 낡은 기기들 너무높은단가의 미니바
Location: 주변에 호프집이나 기타 음식점이 부족하다.
방은 대체로 낡았으나 직원들의 매우친절함 그리고 만족스러운 조식 전체적으로 만족합니다. 그리고 청소하시는 아주머니들마저 너무친절하셔서 감동받았다.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom seoul

아이들과 함께라면 최고

Posted 10-Mar-2015
롯데몰, 월드가 같이있어서 늦게까지 신나게 놀고 편히 쉴수있었습니다. 편이시설이 모두 근처에 있어 최고였고 호텔이 오래됐지만 깨끗하고 넓어서 좋았어요^^
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Feb-2015
Good location and facilities. Easy to access public transportation although don't have to leave hotel area since I can finish up shopping at the same area.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tokyo

朝食ビュッフェはおすすめ

Posted 1-Feb-2015
朝食はかなり多くのメニューがあり、時間をかけてゆっくり楽しむことができます。早めの時間に行くと混み具合も気になりません。
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 30-Jan-2015 on Hotels.com
1 out of 5
by A verified travellerfrom 東京

楽しみにしていたのにがっかり。2度と泊まらない!

Posted 30-Jan-2015
2015年1月26日よりデラックスツインに2泊しました。 案内された部屋の第一印象は「古い~」でした。天井が低く実際の大きさより狭く感じました。 更なる驚きはバスタブの汚さ。古くて傷だらけ。 このバスタブに浸かる気にはならず、部屋の交換をお願いしましたがフロントスタッフの対応の悪さにうんざり。 こちらの要望に「はいはい」と明らかに面倒臭そう。 他に案内された部屋も大差なく、結局こちらが根負け。 女性二人で泊まっているのにアメニティは1セットしかなく催促してやっと持って来ました。 1度泊まってみたいと楽しみにしていたのにがっかり。 2度と泊まりません。