Ratings based on 83 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller
nice hotel close to the adventure parkPosted 16-Jul-2014
its a very nice place to choose.. especially the character room !! its a very nice and cute room
for Everyoneby A verified traveller from sydney
Friendly staff, 5 star hotelPosted 10-Jul-2014
Pros: Friendly staff and their attentiveness
Cons: Food choices and prices within the hotel.
Location: Lotte world, lotte dept store. Kangnam district is nearby as well
Highly recommend this hotel for families with kids. Lotte world right next door! Excellent facilities including indoor pool and business centre. Very attentive staff. Hotel food was a bit over price though.. $10 for a glass of milk! Overall we enjoyed our stay and strongly recommend for others.
for Everyoneby Clare
Excellent choice!Posted 24-Jun-2014
Kids enjoyed the character rooms tremendously! Very child friendly and the rooms are well decorated with super comfy beds. Staff are very helpful, impressive service. Highly recommended.
for Everyoneby Peter from Vancouver, Canada
Very central for shopping and subway.Posted 12-Jun-2014
Pros: Central and good quality. Shuttle to airport (ICN) outside the hotel. Convenient.
Very friendly and helpful staff. Speak good English. Would stay here again.
for Everyoneby 70ish Korean ex
Large quiet convenient and very friendly. ExcellenPosted 1-Jun-2014
Excellent rate Friendly and convenient to a lot of venues and my friends south of the Han River
for Familiesby Elsie from Singapore
stone throw distance to Lotte WorldPosted 29-May-2014
Pros: just right beside Lotte World and Line 2 Train station
Cons: Hotel check in counter staffs should put on more smiles attending to guests and present more helpful and approachable gesture.
Location: Lotte world, Marts..nothing much other than that.
Overall pleasant stay, easy access to line 2 train station that's right outside the hotel and airport transfer coaches stop. Shops close at 9-10pm, thus no night activity around the hotel.
for Everyoneby George from Maryland
Nice hotelPosted 5-Apr-2014
I was impressed with how beautiful the city of Seoul is.
by A verified traveller
Nice hotel but the internet is horriblePosted 28-Mar-2014
In a country like Korea, you do not expect horrible WiFi...it often took like 10-15 minutes of effort to hook up to the wireless internet....and other reviewers have had issues as well. In this day and age, this is unacceptable and the hotel should address this. Otherwise, a very nice hotel with a great location.
for Everyoneby mara from Powell River, BC
Comfort, beautiful, and kindPosted 10-Mar-2014
Cons: I don't think so
Location: Lotte hotel, lotte department store, Jamsil, lotte world amuse park, Lotte mart, restaurants, and stores. (shopping)
Every staffs are so kind, and clean, also this hotel has Lotte departmentstore, 11th Floor has lots restaurants. Please visit and enjoy otherwise the top floor of hotel has buffe and Chinese gormet restaurant. That please is nice as well. Everything is prepared what I need in the room. I stayed at 20th floor, it was awesome city view.
for Everyoneby Peter from Florida
Very nice hotel to stayPosted 3-Mar-2014
Pros: Very nice and comfortable !!
Cons: Steam carpet in side the room ! the carpet seem to be really worn.
Location: good for subway travel during the winter as you don't have to go outside. The Mall and Hotel are connected to the subway line 2 .
I had stay almost all of the upscale hotel around Seoul and Gangnam area, Lotte hotels are the one that I keep come back.