Ratings based on 599 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Feb-2015
Good location and facilities. Easy to access public transportation although don't have to leave hotel area since I can finish up shopping at the same area.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tokyo

朝食ビュッフェはおすすめ

Posted 1-Feb-2015
朝食はかなり多くのメニューがあり、時間をかけてゆっくり楽しむことができます。早めの時間に行くと混み具合も気になりません。
1 out of 5
by A verified travellerfrom 東京

楽しみにしていたのにがっかり。2度と泊まらない!

Posted 30-Jan-2015
2015年1月26日よりデラックスツインに2泊しました。 案内された部屋の第一印象は「古い~」でした。天井が低く実際の大きさより狭く感じました。 更なる驚きはバスタブの汚さ。古くて傷だらけ。 このバスタブに浸かる気にはならず、部屋の交換をお願いしましたがフロントスタッフの対応の悪さにうんざり。 こちらの要望に「はいはい」と明らかに面倒臭そう。 他に案内された部屋も大差なく、結局こちらが根負け。 女性二人で泊まっているのにアメニティは1セットしかなく催促してやっと持って来ました。 1度泊まってみたいと楽しみにしていたのにがっかり。 2度と泊まりません。
5 out of 5
Recommended
for Everyone
by A verified traveller

Good choice of hotel

Posted 27-Jan-2015
Pros: cleanliness and with sauna facilities
Location: conveniently located to shopping malls nearby
clean room with comfortable beds......nice gifts and souvenirs from hotel.....conveniently located to shopping malls.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent.

Posted 23-Jan-2015
Pros: clean and nice people, wonderful night view from the room
Cons: N/A
Location: It has it all. shopping center, grocery store, recreation park, etc.
I enjoyed that area. amusement park called Lotte World and Ice link also.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location. Great for kid activities.

Posted 7-Jan-2015
Train station right there. Convenient to airport bus shuttle as well as all things Lotte.
4 out of 5
Recommended
for Everyone
by A verified traveller

Best Service in Seoul

Posted 6-Jan-2015
Pros: Service
Cons: Hotel itself is a bit old
Staff helped us a lot. They helped make reservation for inter-city shuttle bus. They knew where to buy medicines. Even the bell boys master good command of English.
4 out of 5
Recommended
for Everyone
by A verified traveller

取引先に近いホテル

Posted 5-Jan-2015
ホテルスタッフの教育がとても良いです。 レストラン、ラウンジなどの使用はありませんでしたが、また行く機会が有りますので是非体験したいと思っています。
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to shopping

Posted 4-Jan-2015
The size of room is so small for 3 adult for family room and the carpet need to be replaced. Old and stained. But quality of bed and sheet and phillow makes the forget the rest of. It is as good as any Four Season. Great service good spa.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom HK

鄰近地鐵站的家庭之選

Posted 4-Jan-2015
出入方便,乘坐地鐵出入,毋需經戶外。 地下及附近有大型購物中心,飲食衣服全都齊備。 惟獨洗手盆十分淺,容易濺水。大家小心使用便可以。