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Reviews of Courtyard by Marriott Seoul Times Square

4 out of 5
Courtyard by Marriott Seoul Times Square
15, Yeongjung-ro,Yeongdeungpo-gu, Seoul, Seoul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1001 reviews" "
Rating 8 - Good. 281 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shopping mall. Even though I was in room by elevator and the hotel appeared busy based on line to check in, it was very quiet. They have irons!
Stayed 1 night in Apr 2024

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kwang, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
I like 👍
Stayed 6 nights in Apr 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

hana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Gangnam and myeongdong was about 30-40 mins away. Basically a great place if you want to visit both places.
Stayed 5 nights in Mar 2024

10/10 Excellent

suk ki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were excellent
Stayed 8 nights in Mar 2024

10/10 Excellent

CK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CONVENIENT LOCATION
Stayed 5 nights in Feb 2024

10/10 Excellent

Daniel, Ladera Ranch

Liked: Cleanliness, property conditions & facilities
Excelent local for shopping
Stayed 2 nights in Feb 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean with a very comfortable bed! I love the shopping ability as well as the awesome eateries within proximity. Lastly, the staff was excellent!
Stayed 1 night in Jan 2024

10/10 Excellent

Myounghwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

SEONGWOO

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

Christian S, Pooler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is convenient area and staffs are friendly.
Stayed 18 nights in Dec 2023

10/10 Excellent

Jaeli

Stayed 1 night in Dec 2023

6/10 Okay

piao

Stayed 3 nights in Dec 2023

10/10 Excellent

CK

Stayed 4 nights in Dec 2023

10/10 Excellent

Gerel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

KWANGHAN

Stayed 1 night in Dec 2023

6/10 Okay

Daniel

Stayed 3 nights in Nov 2023

10/10 Excellent

Jinyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

hana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only good thing I have to say about this property is the housekeeping staff. They were pleasant, friendly and extra helpful. Most of the valet were nice and helpful but there was 1 gentleman that told us to get a taxi across the street when the temperature was freezing and he clearly saw we had a baby in a stroller. Then pretended not to understand English because he didn’t want to help. He just kept repeating “what? What?!” So I switched over to korean and he basically said to go upstairs and request for one at the front desk. We won’t be staying here. First and last
Stayed 6 nights in Nov 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents and brother absolutely loved their stay here! We ended up extending our stay at this hotel because of how awesome the location and hotel is. :) I strongly recommend this hotel to those who are visiting Seoul!
Stayed 5 nights in Nov 2023

10/10 Excellent

Wai Hong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Near shopping
Stayed 3 nights in Oct 2023

6/10 Okay

junwoo

Stayed 4 nights in Nov 2023

10/10 Excellent

Candy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Brenda

Stayed 3 nights in Nov 2023

10/10 Excellent

Ravisankar

Stayed 3 nights in Oct 2023

10/10 Excellent

Dohyoung

Stayed 2 nights in Oct 2023

6/10 Okay

Arber

Stayed 6 nights in Oct 2023

8/10 Good

soyi

Stayed 1 night in Oct 2023

10/10 Excellent

Soo Keun

Stayed 1 night in Oct 2023

10/10 Excellent

ZHEJUN

Stayed 3 nights in Sep 2023

10/10 Excellent

Robin

Stayed 3 nights in Sep 2023

8/10 Good

Prasert, LA

Business traveller
Liked: Cleanliness, property conditions & facilities
Location is great. The room is nice. This is the second time I stayed. The first time, the checkin staff was very nice and friendly except this time. A little cold and blunt and unfriendly. I came back to this hotel because I was impressed from last check in and my stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kyoungwoo

Stayed 2 nights in Sep 2023

10/10 Excellent

kwangbae

Stayed 1 night in Sep 2023

8/10 Good

Kohei

Stayed 2 nights in Sep 2023

10/10 Excellent

Yongsung

Stayed 3 nights in Sep 2023

10/10 Excellent

Sunghwan

Stayed 1 night in Sep 2023

2/10 Terrible

Dae-Woo

Stayed 1 night in Sep 2023

10/10 Excellent

Jessie

Stayed 3 nights in Sep 2023

10/10 Excellent

Jung hee

Stayed 1 night in Aug 2023

10/10 Excellent

youn

Stayed 6 nights in Aug 2023

10/10 Excellent

JIN

Stayed 2 nights in Aug 2023

2/10 Terrible

LEE FONG

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a UK resident who heavily relies on the brand reputation of Marriott when selecting a hotel in Seoul, my recent stay at Marriott Seoul was a significant letdown. The hotel management's lack of attention to detail and customer care fell far below the usual standards I have come to expect from this renowned brand. When making the reservation through Expedia, I made it explicitly clear that our party consisted of five adults and one child (aged 14). However, upon arrival, we were allocated two rooms, each with only one king-size bed. This disregard for our specific requirements indicated that the management did not prioritize the satisfaction of their guests. It was disheartening to experience such a deviation from the brand's reputation. Fortunately, amidst the disappointment, Miss Bella Kim from the hotel staff demonstrated exceptional customer service. She promptly stepped in to help us and facilitated our relocation to other rooms. Eventually, we were able to swap to two rooms with twin beds, thanks to her assistance. However, after relocating to the new rooms, we were met with another disappointment. Room 702 had an unbearable sewage smell that permeated the entire space. It was truly disheartening that the cleaner responsible for preparing the room did not notice the awful odor before offering it to us. This oversight further added to the overall unpleasantness of our stay. I genuinely hope that the hotel management takes these issues seriously.
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023

10/10 Excellent

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2023

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2023

10/10 Excellent

kwangbae

Stayed 1 night in Jul 2023

6/10 Okay

Masahiro

Stayed 6 nights in Jul 2023