We were a bit disappointed that we couldn't get a room in a more attractive area of the region for that night and our first impression of the hotel wasn't great--no elevator, the room not very attractive or convenient for work. However, by the time we left, we fell in love with the place. Absolutely fabulous dinner in the hotel restaurant, every single staff member going way above and beyond, and a poetic view of the town square and surrounding nature, made it one of our favorites on our month-long European tour.