Exterior

Reviews of Eurostars Plaza Acueducto

4 out of 5
Eurostars Plaza Acueducto
Avenida Padre Claret 2-4, Segovia, Segovia

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 603 reviews" "
Rating 8 - Good. 222 out of 603 reviews" "
Rating 6 - Okay. 65 out of 603 reviews" "
Rating 4 - Poor. 24 out of 603 reviews" "
Rating 2 - Terrible. 12 out of 603 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night, Segovia is stunning and when you stay at this hotel everything is at your fingertips. Just a few steps away you have many dining options and beautiful views everywhere you look.
Stayed 1 night in Mar 2024

10/10 Excellent

Lydiette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego at the front desk was very helpful and he gave the extra mile to make us feel great.
Stayed 1 night in Jan 2024

10/10 Excellent

Estela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and courteous staff
Stayed 1 night in Nov 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place!!
Stayed 1 night in Nov 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picked this hotel as it was right at the entrance of the old city. Hotel was great and they had underground parking and a restaurant for dinner and breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing
Stayed 1 night in Oct 2023

10/10 Excellent

Hernaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Oct 2023

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed one night at this hotel. It's location is perfect for sightseeing in the historic area, shopping and there are lots of restaurants very close by. Our room was comfortable and very clean. I would recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location adjacent to the aqueduct was very convenient. Shower was extremely small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tracey, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in the heart of the city. Wonderful staff and amazing dining options.
Stayed 1 night in Oct 2023

4/10 Poor

Divina

Disliked: Staff & service, property conditions & facilities
I was given a room good for 3 to 4 people with extra bed while my reservation is only me (1). The location is also bad and when I asked for a better one they lied saying it’s booked. When I return from dinner since I checked in at night and gave the staff some dinner they changed me to good room with a view. Why does it have to be this way? I always reserve my hotel through Expedia and for hotels they don’t like Expedia.
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and great location
Super nice room and you can't beat the location. Our room had a partial view of the aqueduct and its less than a minute walk to it.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeoung hea

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located.
Stayed 1 night in Sep 2023

6/10 Okay

MILORAD

Travelled with partner
Liked: Staff & service
This is definitely not a 4 star hotel , not even close. Staff was very helpful but hotel is tired..very tired. One suggestions for travelers, avoid rooms facing aqueduct because they are above Burger King/Ms Donald's ...you can hear kids all night....if you are staying one night, its ok otherwise look somewhere else....also parking is really narrow and dark.
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Property was nice however it does require an upgrade on the bathrooms and more cabinet room for clothing.
Stayed 2 nights in Sep 2023

8/10 Good

RICARDO, Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel by the aqueduct and Segovia's downtown/ old city. Clean, comfortable and quiet. Staff always at service and kind. Easy parking and convenient location to drive in and out of the city. Minimalist lobby with no bar alternative (but plenty of places outside the hotel).
Stayed 2 nights in Aug 2023

10/10 Excellent

stephanie

Travelled with family
Liked: Amenities
Great location! I would recommend
Stayed 3 nights in Aug 2023

10/10 Excellent

Bertha

Stayed 1 night in Jul 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was great due to close distance to the town. Room didn’t really have the city view we expected and very small window. Coffee station was not working for over 24hours so we needed to go back out for coffee. Breakfast was good.
Stayed 2 nights in Jun 2023

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service
This hotel has a great location next to the aqueduct. Staff is very nice. Breakfast is good. The rooms need an uplift
Stayed 1 night in May 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We has a fantastic view of the aqueduct from our room. And the staff were very friendly.
Stayed 4 nights in Apr 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, bonus Storks
Hotel in great location, just yards from the Aqueduct of Segovia. Friendly check in, clean room - and a bonus window view of the aqueduct on one side, and five occupied Stork nests on the other.
Window view, rear of hotel
Window view, rear of hotel - there are five Stork nests on the church tower
Stayed 3 nights in Apr 2023

10/10 Excellent

Mario Loreto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in amazing area. The staff are so friendly.
Stayed 1 night in Apr 2023

10/10 Excellent

Mike, MISSION

Stayed 1 night in Mar 2023

10/10 Excellent

Paul, newport news

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is very convenient! We walked all over this beautiful city. The hotel staff are very friendly and helped us with all of our needs. Nice clean and comfortable rooms. Beds and linens good. Breakfast has a good variety and car park right under hotel which is where our car stayed for our four day visit as we could walk everywhere. I would recommend this hotel to all my friends.
Stayed 4 nights in Jan 2023

6/10 Okay

Lucia

Liked: Cleanliness
The room was very cold. After having to insist a lot I was able to change rooms.

4/10 Poor

JUNKO

Stayed 1 night in Nov 2022

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside 2000 year old Roman aqueduct that is the main feature of the city.
Stayed 1 night in Oct 2022

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed hotel with great location to sights. Breakfast was very good with usual hot/ cold choices. Had no wifi in my room though and staff offered to change my room but only option was next door so didn’t. Other then that recommend this hotel.
Stayed 1 night in Oct 2022

8/10 Good

Jose, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly situated a few steps to the Roman Aqueduct.
Stayed 1 night in Oct 2022

10/10 Excellent

David

Stayed 2 nights in Jun 2022

10/10 Excellent

LUIS

Stayed 1 night in Oct 2022

10/10 Excellent

Ileana

Stayed 1 night in Sep 2022

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff was always helpful. Clean hotel.
Stayed 2 nights in Sep 2022

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to the large Roman aqueduct, and although the hotel was on a busy road, our room was quiet, except for elevator noise (our room was in close proximity to the elevator).
Stayed 1 night in Jul 2022

8/10 Good

Dmitry

Stayed 1 night in Jul 2022

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Perfect location. Staff is professional & friendly. Breakfast buffet was very good.
Stayed 1 night in May 2022

10/10 Excellent

Frank

Stayed 4 nights in May 2022

10/10 Excellent

Behdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is close to main attraction, very convenient
Stayed 1 night in May 2022

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent and great for visiting the old town.
Stayed 3 nights in May 2022

10/10 Excellent

Maydeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located. Staff was very helpful and nice. Room was great.
Stayed 2 nights in Apr 2022

6/10 Okay

Mauricio

Travelled with family
Liked: Cleanliness, staff & service
Good location and poor wifi connection
Stayed 2 nights in May 2022

10/10 Excellent

Hong, Wayland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and we can see the beautiful aqueduct from the window. Very comfortable bed and the breakfast is nice. We enjoyed the stay very much
Stayed 1 night in Apr 2022

6/10 Okay

Oscar, Miramar

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cuando compramos decía que tiene aire acondicionado y no estaba funcionando, pasamos mucho calor.
Stayed 1 night in Apr 2022