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Woodmark Hotel and Still Spa – Avis

4 out of 5
Woodmark Hotel and Still Spa
1200 Carillon Pt, Kirkland, WA

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 788 avis sur 1000." "
Note de 8 – Bien, d’après 137 avis sur 1000." "
Note de 6 – Acceptable, d’après 46 avis sur 1000." "
Note de 4 – Médiocre, d’après 18 avis sur 1000." "
Note de 2 – Terrible, d’après 11 avis sur 1000." "

9,6/10

Propreté

9,6/10

Service et personnel

9,0/10

Commodités

9,4/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

marion

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Maria, Mercer Island

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay
Séjour de 2 nuits en mai 2024
Guest Relations Manager a répondu le 28 mai 2024
Dear Maria,Thank you for the wonderful comment and perfect rating! We are so happy you enjoyed your stay; we are looking forward to seeing you again!

10/10 – Excellent

Lori

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
One of my favorite places to stay
Séjour de 2 nuits en mai 2024
Guest Relations Manager a répondu le 28 mai 2024
Dear Lori,Thank you for the perfect 5 out of 5 rating! We are so happy to hear that the Woodmark Hotel & Still Spa is one of your favorite places to stay! We can't wait to welcome you back soon!

8/10 – Bien

Harrison

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Only improvement would be if there was room service dining available
Séjour de 1 nuit en mai 2024
Guest Relations Manager a répondu le 28 mai 2024
Dear Harrison,Thank you for the review! We will share your feedback with our leadership team. We hope to see you again soon!

6/10 – Acceptable

Joan

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 2 nuits en mai 2024

8/10 – Bien

Angela, Benson

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dining in this area was an issue. They did not disclose the over $500 incidentals charge prior to stay….that would have been nice to know ahead of time. Gym access could have been better and 24 hrs.
Séjour de 4 nuits en mai 2024
Guest Relations Manager a répondu le 28 mai 2024
Dear Angela,Thank you for your feedback. I am so sorry if you were unaware of the authorizations applied to your credit card. We typically authorize credit cards at check-in for incidentals. I also wanted to apologize if you had challenges looking for a place to dine in. If your travels bring you back to the Woodmark, please feel free to call us directly and it will be our pleasure to prepare for your arrival.

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Michelle a répondu le 13 mai 2024
Hello Chris, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us. Hope to see you again soon.

10/10 – Excellent

carolyn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was our first time staying at The Woodmark and we loved it. It will definitely be our place to stay in the future
Séjour de 2 nuits en mai 2024
Michelle a répondu le 13 mai 2024
Good afternoon Carolyn, thank you for leaving use a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us. Hope to see you again soon!

8/10 – Bien

Kenneth

Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 28 mai 2024
Dear Kenneth,Thank you for your review! We hope you can come back to the Woodmark Hotel & Still Spa soon!

10/10 – Excellent

Doris

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love staying at Woodmark Hotel. I stay here every time I am in WA. The remodel is beautiful. The staff is ALWAYS friendly and welcoming. Restaurant has recovered nicely. Love the outdoor spaces with heaters to enjoy the evenings.
Séjour de 3 nuits en avril 2024
Michelle a répondu le 3 mai 2024
Good morning Doris, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon! Cheers

10/10 – Excellent

FREDERICK

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Michelle a répondu le 29 avr. 2024
Hello Frederick, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon, cheers!

10/10 – Excellent

Peter, Vernon Hills

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A nice, small waterfront resort. Stayed one night with my wife. A very comfortable and restful stay. A beautiful view of Lake Washington and even saw snow capped Olympic Mountains in the morning. Mostly cloudy and rainy though. The room with a balcony on the second floor was spacious. The king sized bed was very comfortable. There was a wedding reception that started in the early evening and it was quite loud and kept going until past 10 pm. We could hear it from our room. The large white tent in front of the building obstructed the Lakeview. The front desk was great.
Séjour de 1 nuit en avril 2024
Michelle a répondu le 29 avr. 2024
Hi Peter, thank you for leaving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

svetlana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay. The hotel was very clean and pleasant. Staff was great.
Séjour de 1 nuit en avril 2024
Michelle a répondu le 22 avr. 2024
Hello Svetlana, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

David

Séjour de 1 nuit en mars 2024
Michelle a répondu le 13 mai 2024
Hello David! Thank you for leaving us a perfect 5 out of 5. We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Jenelle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful view, great servcie amenities
Séjour de 1 nuit en avril 2024
Michelle a répondu le 19 avr. 2024
Hello Jenelle, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Kimberley

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
LOVED our time here. Beautiful property. Lake Washington is gorgeous. Best ever in the Hotel category
Séjour de 1 nuit en avril 2024
Michelle a répondu le 19 avr. 2024
Hello Kimberley, thank you for leaving us a perfect 5 out of 5. We are thrilled you see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Jacy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a fabulous night away at the Woodmark. The staff were great, our room was amazing, the view was unbeatable. They have free snack late at night, the television has great channels and a timer off feature. Even the shower was possibly the best I’ve encountered in a hotel. My only complaint was the pillows. If you like sleeping on an air bed that slowly deflates until you’re touching the ground with poofs of air in the bed around you, then you’ll love these pillows. They start out very large and soft but before you know it your head is flat on the bed. Do yourself a favor and bring your own pillow! Otherwise, an absolutely outstanding experience! Love this place!
Séjour de 1 nuit en avril 2024
Michelle a répondu le 19 avr. 2024
Hello Jacy, thank you for leaving us a perfect 5 out of 5! We appreciate your feedback and are thrilled to see you enjoyed your stay with us at the Woodmark. Regarding on the pillow - we actually offer different kinds of pillows for guests, they are available upon request. so please do not hesitate to let us know on your next day if you would like to try a different pillow! Hope to see you again soon

10/10 – Excellent

Cheryl

Voyage en famille
Points forts : Propreté, service et personnel
Everything was great, from check in, room was clean, quiet at night!
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 14 avr. 2024
Dear Cheryl,Wow, thank you for the 5 out of 5 rating! We are so delighted to hear that everything was great from start to finish. We are looking forward to your next visit!

6/10 – Acceptable

Mohini

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Michelle a répondu le 3 mai 2024
Hello Mohini, thank you for your review. I am sorry to see your experience at the Woodmark was less than stellar. We hope to have the opportunity to welcome you back and provide the most pleasant experience instead. Until next time!

10/10 – Excellent

Lori

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service and amenities!
Séjour de 2 nuits en avril 2024
Guest Relations Manager a répondu le 14 avr. 2024
Hello Lori,Thank you for taking the time to share your feedback! We are so happy to hear that our team provided you with great service and that you were able to enjoy the hotel amenities.Thank you for choosing to stay at The Woodmark Hotel & Still Spa, we hope to see you back soon!

10/10 – Excellent

Sid Chanchal, Seattle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Michelle a répondu le 29 avr. 2024
Hello Sid Chanchal, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Walter

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was wonderful.
Séjour de 1 nuit en avril 2024
Guest Relations Manager a répondu le 7 avr. 2024
Dear Walter, Thank you for the perfect score! We are so happy you enjoyed your stay at The Woodmark Hotel & Still Spa! We hope you come back to visit us soon!

10/10 – Excellent

Renae

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful lakefront property, so quiet and pretty at the Woodmark. Have been coming here for years. Feels like you are away from the city when you come here.
Séjour de 1 nuit en avril 2024
Gene Oineza, Director of Rooms a répondu le 7 avr. 2024
Dear Renae,Thank you for the wonderful review! We are so grateful to have you as one of our loyal guests. Looking forward to welcoming you back!

2/10 – Terrible

Catherine, Seattle

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Staff was extremely rude. We have stayed here before and didn’t experience this type of behavior.
Séjour de 1 nuit en janvier 2024
Michelle a répondu le 4 avr. 2024
Hello Catherine, We are sorry to hear that you experience poor attitude from our staff. Please accept my sincerely apologies for the disappointment. Please rest assure this sort of situation should not reoccur with additional training that we have implemented to refine our services. We sincerely wish to have the opportunity of welcoming you back and make things right. Hope to see you soon.

10/10 – Excellent

Christine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Michelle a répondu le 4 avr. 2024
Hi Christine, thank you for leaving us a perfect 5 out of 5! we are thrilled to see you enjoyed your time with us at the Woodmark hotel. Hope to see you again soon!

10/10 – Excellent

Seunghee

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very quiet, well maintained room and comfortable bed.
Séjour de 2 nuits en mars 2024
Guest Relations Manager a répondu le 1 avr. 2024
Dear Seunghee,Thank you for the perfect score! We are so happy you chose to stay at The Woodmark Hotel & Still Spa. We hope to see you again soon!

10/10 – Excellent

Adrianna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel at a beautiful location. I brought my spouse here as a surprise getaway and we loved staying here. Definitely recommend!
Séjour de 1 nuit en mars 2024
Guest Relations Manager a répondu le 1 avr. 2024
Dear Adrianna,We are delighted to hear you enjoyed your stay with us! Thank you for the wonderful comments and we appreciate the recommendation! We look forward to hosting you again at The Woodmark Hotel & Still Spa

10/10 – Excellent

Anjanette

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pleasant stay. Excellent customer service, great food, and love the bottles and water dispensers on each floor! Will stay here again.
Séjour de 1 nuit en février 2024
Michelle a répondu le 25 mars 2024
Hello Anjanette, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon, cheers!

8/10 – Bien

Kirstie

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay with our fur babies!
Séjour de 1 nuit en janvier 2024
Michelle a répondu le 20 mars 2024
Hi Kirstie, thank you for your review! we are thrilled to see you and your fur babies enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Estera, Mill Creek

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property. View was wonderful and we enjoyed watching the sunset from our hotel room. The walk around the property and into town was amazing and relaxing.
Séjour de 2 nuits en mars 2024
Michelle a répondu le 20 mars 2024
Hi Estera, thank you for giving us a perfect 5 out of 5 and your kind words! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

sharloana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved our lake front view. Nice and relaxing
Séjour de 2 nuits en mars 2024
Michelle a répondu le 20 mars 2024
Hi Sharloana, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Henry, Alexandria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing service. Location is nestled in the edge of Lake Washington where you truly get to unwind and relax.
Séjour de 2 nuits en mars 2024
Michelle a répondu le 20 mars 2024
Hi Henry, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Nitasha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Michelle a répondu le 20 mars 2024
Hi Nitasha, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Garrett

Séjour de 2 nuits en mars 2024
Guest Relations Manager a répondu le 1 avr. 2024
Dear Garrett,Thank you for the perfect score! We are so happy to have you as our guest. We hope to see you again in the near future!

8/10 – Bien

Jaline

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
Nice hotel and beautiful view but it lacks the amenities you’d expect for a resort. No real place for drinks or snacks, no minibar, no pool and no valet. Not dealbreakers for the off season rates but I wouldn’t pay a premium to stay here. Nice spa, small but comfortable.
Séjour de 2 nuits en mars 2024
Michelle a répondu le 12 mars 2024
Hello Jaline, We're absolutely delighted to hear that you enjoyed your stay overall at the Woodmark, and we sincerely appreciate your feedback regarding the amenities. Your comments have been passed on to our management team, and we're eagerly looking forward to the chance of welcoming you back again in the future!

6/10 – Acceptable

Liz

Séjour de 1 nuit en mars 2024
Michelle a répondu le 4 avr. 2024
Hello Liz, I am sorry to see your experience with us at the Woodmark hotel was less than stellar. We sincerely hope to have the chance of welcoming you back and make it right for you. Hope to see you soon.

10/10 – Excellent

Jill

Séjour de 1 nuit en mars 2024
Michelle a répondu le 25 mars 2024
Hello Jill, thank you for leaving us a perfect 5 out of 5! we are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon, cheers!

10/10 – Excellent

Anne, yakima

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were exceptionally friendly. We were offered a complimentary glass of champagne on arrival. COMO the restaurant next door has wonderful cuisine ! Our room was very comfortable !
Séjour de 1 nuit en mars 2024
Michelle a répondu le 4 mars 2024
HI Anne, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Tammy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great two day get away.
Séjour de 2 nuits en février 2024
Michelle a répondu le 4 mars 2024
Hello Tammy, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Bradley

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Michelle a répondu le 20 mars 2024
Hi Bradley, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Natalie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was very quiet. We had a beautiful view. The staff was friendly. The cost was reasonable. It was pet friendly, so there were lots of furry friends to love on. I would've liked to see more trash bins. There weren't any in the lobby. Or in the ice room on our floor.
Séjour de 2 nuits en février 2024
Guest Relations Manager a répondu le 27 févr. 2024
Dear Natalie,We are delighted to hear that we not only met your expectations but exceeded them. Thank you for your compliments regarding our friendly staff service. We hope you visit us again soon. We'd love to welcome you back!

10/10 – Excellent

Rafael

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Kimber Laus a répondu le 26 févr. 2024
Good morning, Rafael!Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 – Excellent

William, Des Moines

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement
This property is Great, for a romantic weekend getaway. Definitely worth it.
Séjour de 1 nuit en février 2024
Kimber Laus a répondu le 26 févr. 2024
Good morning, William!Thank you for taking the time to fill out the post-stay survey and let us know how things went. I'm thrilled that your stay was overall comfortable and wonderful! I do hope we get the opportunity to welcome you back once again in the near future, until then take care and stay safe!

10/10 – Excellent

Tania

Séjour de 2 nuits en février 2024
Michelle a répondu le 20 mars 2024
Hello Tania, thank you for giving us a perfect 5 out of 5! we are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!

10/10 – Excellent

Ananda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful property and view. Great hotel and very clean room. Staff was very friendly and accommodating.
Séjour de 1 nuit en février 2024
Michelle a répondu le 21 févr. 2024
Hi Ananda, thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon. Cheers!

8/10 – Bien

Karla

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great except that our room was directly above the wedding reception tent. The wedding reception was extremely noisy.
Michelle a répondu le 19 févr. 2024
Hello Karla, thank you for your feedback. I am sorry to hear the wedding celebration over the weekend disturbed your getaway. We value both our event guests and hotel guests equality and try our best to ensure one does not disturb the other. I have passed on your feedback to our guest services team to ensure should you return to our hotel again, we will make sure your room allocation is far away from the weddings/ events. On the other hand, I am glad to hear everything else was great during your stay. Hope to see you again soon!

10/10 – Excellent

Christine

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Still as awesome as our first visit
Our second time staying here and it was perfect. We really liked the Woodmark for its location, services and very clean room. We were always greeted and treated very nicely and kindly by all the staff. We can't wait to visit again in the future.
Séjour de 1 nuit en février 2024
Michelle a répondu le 19 févr. 2024
Hello Christine, thank you for leaving us a perfect 10 out of 10! We are thrilled to see the Woodmark Hotel is now your "home" in Kirkland. Hope to see you again soon, Cheers!

10/10 – Excellent

Constance

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beauty in Kirkland
We had so much fun! Quiet nice VERY clean. Outside fire pits and champagne on arrival were top notch!
Séjour de 1 nuit en février 2024
Michelle a répondu le 19 févr. 2024
Hello Constance, thank you for leaving us a perfect 10 out of 10! We are thrilled to see you enjoyed your time with us at the Woodmark Hotel. Hope to see you again soon! Cheers

10/10 – Excellent

Emma

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Kimber Laus a répondu le 13 févr. 2024
Hello Emma!Thank you for leaving us a perfect 5 out of 5! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel, as much as we enjoyed having you as our guest. Hope to see you again soon!

10/10 – Excellent

Michele

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Michelle a répondu le 13 févr. 2024
Hi Michele, thank you for leaving us a perfect 10 out of 10! We are thrilled to see you enjoyed your stay with us at the Woodmark Hotel. Hope to see you again soon!