All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Front Office Manager on Apr 25, 2024
Dear Sai Kishore,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback and look forward to having you stay with us in the future.
The front lobby manager was excellent. She was funny, nice and professional.
Michael
Stayed 1 night in Apr 2024
Response from Front Office Manager on Apr 16, 2024
Dear Michael,Thank you for taking the time to tell us about your experience at our hotel. We appreciate your feedback, and we look forward to having you stay with us again in the future.
6/10 Okay
Boyd L
Apr 7, 2024
Liked: Cleanliness
Boyd L
Stayed 3 nights in Mar 2024
Response from Front Office Manager on Apr 9, 2024
Dear Boyd L,Thank you for taking the time to leave us a review. We appreciate your feedback, and we look forward to having you stay with us again in the future.
8/10 Good
Omar
Apr 7, 2024
Omar
Stayed 1 night in Mar 2024
Response from Front Office Manager on Apr 8, 2024
Dear Omar,Thank you so much for taking the time to tell us about your experience at our hotel. We appreciate your feedback and look forward to having you stay with us again in the future.
Dear Julie,Thank you so much for taking the time to tell us about your experience at our hotel. We appreciate your feedback and look forward to having you stay with us again in the future.
Dear Roger,We are so happy to hear that you enjoyed your stay with us and that the facility is great and the staff and location were good. We appreciate your feedback, and we look forward to having you stay with us again in the future.
Dear Terchia,Thank you so much for taking the time to tell us about your experience at our hotel. We appreciate your feedback and look forward to having you stay with us again in the future.
Dear Maddalyn, We are so happy to hear that you had a great stay at our hotel. We appreciate your feedback, and we look forward to having you stay with us again in the future.
4/10 Poor
Linda
Mar 20, 2024
Linda
Stayed 2 nights in Mar 2024
Response from Front Office Manager on Apr 16, 2024
Dear Linda,Thank you for taking the time to tell us about your experience at our hotel. We appreciate your feedback, and we look forward to having you stay with us again in the future.
This is our second time here in the last 7 months. Very clean, friendly staff. It’s very close to restaurants and shopping, but not loud. Everything is updated. Only drawback is parking. If you get there early, no problem. Otherwise, if you get there late, you have to park in the parking lot of another hotel.
Roan
Stayed 1 night in Mar 2024
Response from Front Office Manager on Mar 16, 2024
Dear Roan,Thank you so much for taking the time to tell us about your experience at our hotel. We are happy to hear that you enjoyed your stay with us and that it was clean, and the staff was friendly. We look forward to having you stay with us again in the future.
Property was well kept and the front desk was helpful.
Arulprakash
Stayed 3 nights in Dec 2023
Response from Front Office Manager on Mar 5, 2024
Dear Aruprakash,Thank you so much for taking the time to tell us about your stay. We are happy to hear you enjoyed your stay with us. We look forward to having you stay with us again in the future.
Dear Celia,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
8/10 Good
Edgar
Mar 3, 2024
Edgar
Stayed 1 night in Feb 2024
Response from Front Office Manager on Mar 4, 2024
Dear Edgar,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
My sister flew in from Alaska and I wanted to have a couple of nights with just me and my sisters. I wanted a safe area with free breakfast, a pool and hot tub and lots of choices for food nearby. This hotel fit the bill. The staff was very nice, the food was good, it was clean and we had a really good time. This is the first time it’s been just the three of us in about 16 years. My heart is full. Thank you Holiday Inn and staff!
Heather
Stayed 2 nights in Feb 2024
Response from Front Office Manager on Mar 4, 2024
Dear Heather,We are so happy to hear that you and your sisters enjoyed your stay at our hotel and that you also enjoyed the breakfast, pool & hot tub. We are happy that you felt safe and comfortable during your stay with us, and we look forward to having you stay with us again in the future.
Lovely stay! very clean and comfortable beds. Will stay here again :)
Deep
Stayed 1 night in Feb 2024
Response from Front Office Manager on Mar 4, 2024
Dear Deep,Thank you so much for taking the time to tell us about your stay. We are thrilled to hear that you had a lovely stay and that the beds were comfortable and clean. We appreciate your feedback, and we look forward to having you stay with us again in the future.
6/10 Okay
Joshua
Feb 19, 2024
Joshua
Stayed 1 night in Feb 2024
Response from Front Office Manager on Mar 26, 2024
Dear Joshua,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
10/10 Excellent
Samuel
Feb 19, 2024
Samuel
Stayed 1 night in Feb 2024
Response from Front Office Manager on Mar 4, 2024
Dear Samuel,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
Dear Ajay Kumar,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
Very good motel. Clean, convenient, had a decent breakfast and staff were very friendly and professional. Overall, a great place to stay.
Ajay Kumar
Stayed 1 night in Feb 2024
Response from Front Office Manager on Mar 4, 2024
Dear Ajay Kumar,Thank you so much for taking the time to tell us about your stay. We are so happy to hear that you enjoyed your stay with us, and that the staff was friendly and professional and that you also enjoyed our breakfast. We appreciate your feedback, and we look forward to having you stay with us again in the future.
10/10 Excellent
Shawn
Travelled with family, Business traveller, Travelled with pets
Friendly staff, great room and excellent breakfast
Shawn
Stayed 1 night in Feb 2024
Response from Front Office Manager on Mar 4, 2024
Dear Shawn, Thank you so much for taking the time to tell us about your stay. We are so happy to hear that you enjoyed your stay with us as well as the breakfast and that the staff was friendly. We appreciate your feedback, and we look forward to having you stay with us again in the future.
From all holiday inn's branches this is the best one I ever experienced.
i've been told the hotel Was fully renovated last year and the room i'm staying is awesome
oren
Stayed 1 night in Feb 2024
Response from BillieJean Scott / GM on Feb 9, 2024
Good afternoon, Oren, Thank you for the AMAZING review and we are so happy that we could make your stay experience one to remember. We appreciate you staying with us and hope to have you come back and stay again.
Super comfy bed, big TV, great black out window shades.
Matthew
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 29, 2024
Dear Matthew,Thank you so much for taking the time to tell us about your experience at our hotel. We appreciate your feedback and look forward to having you stay with us again in the future.
8/10 Good
Andrew
Jan 21, 2024
Andrew
Stayed 2 nights in Jan 2024
Response from Front Office Manager on Mar 4, 2024
Dear Andrew,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
We stay here once per year except 2022 when it was under renovations. They did a great job renovating and freshening up. Lobby and breakfast area are more open.
Daniel
Stayed 6 nights in Dec 2023
Response from Front Office Manager on Jan 24, 2024
Dear Daniel,Thank you so much for taking the time to tell us about your experience. We appreciate your feedback, and we look forward to having you stay with us again in the future.
8/10 Good
Maria
Jan 1, 2024
Maria
Stayed 2 nights in Dec 2023
Response from BillieJean Scott / GM on Jan 5, 2024
Good Afternoon Maria, thank you for the 4/5 review and we are happy you stayed with us! Hope to see you in the future again!
8/10 Good
Shannon, Bainbridge Island
Travelled with family and small children, Travelled with pets
Very nice hotel that accepted our cats. Dani was very professional at the front desk. We left a night light in our room and we got it back when I called.
John
Stayed 3 nights in Nov 2023
Response from BillieJean Scott / GM on Jan 5, 2024
Good Afternoon, John, thank you for the wonderful feedback and very happy to hear Dani was professional and helpful. He is a great asset to our hotel! Again, thank you for the amazing review and happy to hear you retrieved your night Light.
Dear Alicia,Thank you for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to seeing you again in the future.
8/10 Good
William
Travelled with partner
Dec 3, 2023
Liked: Cleanliness, staff & service
The mattress frame stuck out from the side of the mattress and hooked my wife PJ pants and she (81 yr) fell but was not seriously hurt. We told two staff members and hope it gets fixed
William
Stayed 4 nights in Nov 2023
Response from Front Office Manager on Dec 5, 2023
Dear William,Thank you for taking the time to tell us about your stay with us. We are so sorry to hear you experienced some issues during your stay we will make sure that this is fixed. We do apologize for any inconvenience, and we do hope that you stay with us again in the future.
Dear Martha,Thank you for taking the time to tell us about your stay. We appreciate your feedback, and we are happy to hear that you enjoyed your stay with us. We look forward to seeing you again.
10/10 Excellent
Claire
Nov 29, 2023
Claire
Stayed 1 night in Nov 2023
Response from BillieJean Scott / GM on Jan 5, 2024
Good Afternoon Claire, thank you for the 5/5 review and we are happy you stayed with us! Hope to see you in the future again!
Comfortable, friendly. Loved the pool and the jacuzzi!
Cynthia
Stayed 3 nights in Nov 2023
Response from Front Office Manager on Nov 27, 2023
Dear Cynthia,Thank you for taking the time to tell us about your stay. We are happy to hear that you enjoyed your stay with us and that it was comfortable and friendly, and we are so glad you loved the pool and jacuzzi. We look forward to having you stay with us again in the future.
We were here at the end of March and it was nice then but lots of remodeling was going on. Now it seems done and is all so nice.
I love the beds and pillows. Very comfortable
Cherie
Stayed 1 night in Nov 2023
Response from Front Office Manager on Nov 27, 2023
Dear Cherie,Thank you for taking the time to tell us about your stay. We are happy you enjoyed our newly renovated hotel and that the beds and pillows were comfortable. We look forward to having you stay with us again in the future.
10/10 Excellent
Melissa
Nov 23, 2023
Melissa
Stayed 1 night in Oct 2023
Response from BillieJean Scott / GM on Jan 5, 2024
Good Afternoon Melissa, thank you for the 5/5 review and we are happy you stayed with us! Hope to see you in the future again!
Great Staff, currently remodeled, Great Breakfast, good parking and we love the location!
Todd
Stayed 4 nights in Oct 2023
Response from Front Office Manager on Nov 1, 2023
Dear Todd,Thank you for taking the time to leave us this amazing review. We are happy to hear that you enjoyed your stay with us and that the breakfast was great and there was good parking. We appreciate your feedback, and we look forward to having you stay with us again in the future.
Response from Front Office Manager on Oct 30, 2023
Dear Veta,Thank you for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
Response from Front Office Manager on Oct 26, 2023
Dear Pengchu,Thank you so much for this wonderful review. We appreciate your feedback and we look forward to having you stay with us again in the future.
Response from Front Office Manager on Oct 17, 2023
Dear Monet,Thank you for taking the time to tell us about your stay. We appreciate your feedback and we look forward to having you stay with us again in the future.
10/10 Excellent
Monica
Oct 14, 2023
Monica
Stayed 3 nights in Oct 2023
Response from Front Office Manager on Nov 10, 2023
Dear Monica,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
Dear Mario V, Thank you for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
Dear Keri,Thank you for taking the time to tell us about your stay we appreciate your feedback, and we look forward to having you stay with us again in the future.
The woman at the check in desk was so friendly, helped get our luggage out of the car and then helped bring it to our room! This was a Holiday Inn Express not the Biltmore but she made us feel like it was.
The room was updated, clean and the beds were really comfortable.
Linda
Stayed 1 night in Sep 2023
Response from Front Office Manager on Sep 29, 2023
Dear Linda,Thank you for taking the time to tell us about your stay. We appreciate your feedback, and we are so happy you enjoyed your stay with us. I believe it was Rebecca who helped you and she is truly amazing. We will make sure to pass this on to her so she can read it as well. Thank you for recognizing her. We look forward to seeing you again soon.
6/10 Okay
Barbara
Travelled with family
Sep 23, 2023
This was an accessible room but so small the person in the wheelchair had to constantly move for others moving in the room.
The bathroom was accessible and good.
Barbara
Stayed 5 nights in Sep 2023
Response from Front Office Manager on Sep 26, 2023
Dear Barbara,Thank you for taking the time to tell us about you stay.We are sorry about the room being small maybe next time you stay with us we can upgrade you to a larger accessible room. We appreciate your feedback, and we look forward to seeing you again.
Great property. Clean, quiet and close to dining options
Erica C.
Stayed 2 nights in Sep 2023
Response from Front Office Manager on Sep 15, 2023
Dear Erica,Thank you for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
It was pretty “bare bones” for the price, but I’m guessing everything in the area would be higher than expected!!!
Nice & clean & comfortable
SUE
Stayed 2 nights in Sep 2023
Response from Front Office Manager on Sep 12, 2023
Dear Sue,Thank you for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
I had to stay for not so great reason but was helped by very friendly staff who were responsive when I need a remote for the tv. Everything was great!
Matthew
Stayed 1 night in Sep 2023
Response from Front Office Manager on Sep 12, 2023
Dear Matthew,Thank you so much for taking the time to tell us about your stay. We are happy to hear that everything went well during your stay and that the staff was friendly and helpful. We look forward to having you stay with us again in the future.
Dear Guest,Thank you so much for taking the time to tell us about your stay. We appreciate your feedback, and we look forward to having you stay with us again in the future.
10/10 Excellent
chang kyu
Sep 3, 2023
chang kyu
Stayed 2 nights in Sep 2023
Response from Front Office Manager on Sep 26, 2023
Dear Chang Kyu,Thank you for taking the time to tell us about your stay. We appreciate your feedback and look forward to having you stay with us again in the future.
10/10 Excellent
Rachelle Anne
Travelled with family
Sep 1, 2023
Liked: Amenities
Everything was great. Staff was helpful and friendly. The pool was awesome especially for kids. Breakfast was also fantastic, good selection.
Rachelle Anne
Stayed 3 nights in Aug 2023
Response from Front Office Manager on Sep 5, 2023
Dear Rachelle Anne.Thank you so much for taking the time to tell us about your stay. We are so happy you enjoyed the pool & the breakfast. We look forward to having you stay with us again in the future.