Ratings based on 409 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveller
Noisy room and pricy parking.Posted 21-Apr-2014
Poor noise insulation. Can clearly hear the traffic on the road and someone walking down the hallway at night. Parking fee is a rip-off. Will never stay there again.
for Everyoneby jason
Good placePosted 19-Apr-2014
Very convenient location, essentially across the street from the airport. Good restaurant/bar, the courtyard is beautiful.
by Fred from Vancouver
Customer means nothing to HiltonPosted 18-Apr-2014
Pros: the apperance
Cons: If customer's items gone missing, provide a firm resolution rather than " if there's anything else you can do for the customer". It means nothing.
Location: Close to pike place
My personal items was missing and reply from one of their director: Good morning Mr. WU, Thank you for choosing Hilton Seattle Airport for your recent stay, I am concern and very disappointed your personal items went missing and have conducted our own investigation. Unfortunately at this time we have not been able to retrieve or locate your missing items. I would like speak to you personally if you would like to go over the report with me one more time. In the meantime feel free to call me if you happened to come across the items since then. Regards, Ron H My reply to Ron as follow: Hi Ron, I appreciates your email but very disappointed with the handling of missing items. I've never ever loss anything through my stays with varies stars rating hotel/resort and have stayed with Hilton in Vancouver a few times. It is also extremely shocked to experiences at Hilton. I don't know how many time I have to re-explain what had happen and yet still no resolution. Luckily the missing items is nothing in significant value, but for sure I will have a review for this hotel with all of the traveling reviews websites. Fred Then from his reply: Mr. Wu, Thank you for your quick response, again I am sorry that this has caused any inconvenience for you and your family. I am available by phone or email if you feel there is anything I can do to help. Feel free to contact me anytime. Regards Ron H. Clearly, They don't provide resolu
Staff not overly friendly.Posted 15-Apr-2014
Pros: Clean room.
I purchased an unpublished hotel and the staff treated us as such. Both desks clerks I had interactions with were very short with me and unfriendly. Put us as far away from everything as possible. I won't purchase an unpublished hotel again. The parking was very expensive. $23 per night is ridiculous. We stayed one night. We didn't use the long term airport parking. So paying $23 to park for one night was too much.
for Everyoneby A verified traveller
Close to airportPosted 15-Apr-2014
Very good experience! After a long flight was able to check in early, which was very nice! Front desk personnel was friendly, rooms were clean and close proximity to airport! The only issue we had was when we went into the bar area to have a drink, we had to go up to the bar to order no one came to the table we were at. Then about a half hour later someone then came around to ask if we would like a drink !
for Familiesby Sarah from Southern Oregon
Great experiencePosted 14-Apr-2014
Pros: location - easy access to lite rail train into Seattle
Cons: don't charge hotel customers for parking
Super convenient. Very comfortable. Nice staff. Great room location. Wish parking wasn't so expensive.
for Everyoneby A verified traveller
Close to airport and shuttle service was promptPosted 8-Apr-2014
Location: We ate at 13 Coins and it was very good food. You just happen to walk by and wasn't too sure as was in an office building but a great surprise.
The room was ok, beds were small but comfortable.
for Everyoneby LB from Spokane, WA
Relaxing and QuietPosted 7-Apr-2014
My family was extremely happy with our stay at Hampton Inn. My husband told me "you did good!" on our reservations. Yay! The continental breakfast was awesome. Staff was cordial and very helpful. Clean & quiet rooms. We loved the free shuttle to local restaurants and to the Central Link Rail station, which we took to downtown (Pikes Market). So much nicer then having to drive thru traffic and pay for parking. Overall, a very fun and enjoyable experience! Will definitely stay at Hampton Inn again on our next visit!
for Everyoneby patricia from twain harte, ca
close to the airport, as we did not have a carPosted 2-Apr-2014
Cons: not much that I could see
Location: seatac, didn't get out of the hotel, short stay
every thing about the hotel was outstanding. staff was very helpful I was traveling with my 95 yr old mother and she is disabled the only thing we had a problem with were the dinner prices we only had so much money to spend, and $55 for a steak a piece ala carte was a little over the top
for Everyoneby Brenda from Abbotsford
Nice hotel. Very conveniently located.Posted 25-Mar-2014
The hotel staff was very friendly and helpful. The rooms were comfortable and the location is excellent for air travel.