Ratings based on 794 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice location if you need to stay near SeaTac.

Posted 5-May-2015
Location wise it was a definite win for my husband and I who were staying in Seattle for 2 days before having to catch a 6 am flight. It is really close to the airport and the Link Light Rail. About a 3 minute walk. 13 coins is 3 blocks down the road. The staff were polite and helpful enough and the rooms clean. Slight mildew smell in the shower, but nothing overwhelming. Biggest complaint is how the doors and walls are paper thin. You can hear practically everything in the adjoining rooms. Luckily, our neighbours were pretty quiet by midnight. If I got an equally good deal next time from Expedia, I would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Apr-2015
very conveniently located close to the airport, we were in transit
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Raleigh, NC

Good convenient place to stay across from the airp

Posted 27-Apr-2015
Arrived late night for a convenient place to catch a flight the next morning. Staff picked a room far away from the lobby where a reception was going on. The location was quiet which we appreciated
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Tram

Posted 9-Apr-2015
Friendly staff great shuttle to and from airport every 20-minutes.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Honolulu

Posted 4-Apr-2015
The check in was very fast and easy. It is very easy commute between airport and this hotel. Room is clean and comfort.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ok airport stay.

Posted 4-Apr-2015
My room was right next to the elevator so it's kind of hard for me to give an accurate review. Someone has to be stuck in the worse room there. I stayed there three days and two out of three of the day's my key card to raise the gate for the parking did Not work. I had to ca staff and have them reprogram my key twice. Other then that I have no compliants. The hotel doesn't exactky have much character, but it is close to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable night's sleep

Posted 26-Mar-2015
My high rating is due to the comfort of the bed, the appearance of the facility inside and the friendliness of the staff.The outside appearance its a little "offputting" not suggestive of the inside decor and furnishings.The only negative detail was disposable cups and paucity of coffee/tea service, which was incongruous with the rest of the room/facility. The shuttle was attractive and friendly.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Colorado

Exterior renovations, that's about it

Posted 18-Mar-2015
As I arrived I was very pleased with the appearance of the hotel. You could tell some pretty big renovations had recently taken place. That was about it, the staff was not friendly except for the women at the Hilton Honors counter. My room had a window that would not properly close so a large amount of wind blew into the room causing me to have to run the extremely loud heat to compensate for the chill. I called the front desk only for the women to cut me off and tell me maintenance would come. He did 30 minutes later, he struggled to get the window closed as he said the seal was worn and needed replacing. He then checked the heat because he also thought it was not getting warm enough. Did the front desk ever call back to see if I was satisfied? Nope. Not the service I expect from a Hilton. The only thing they had going for them was convenience in location. They have done a great job with outside improvements, now it's time to do a bit of work on the customer service.
2 out of 5
by A verified traveller

Never again!

Posted 18-Mar-2015
Toilet is extremely noisy upon flush. Next room woke us up at 5 AM with their flush. Desk chair was not adjustable. It must have cost $30 wholesale; Desk staff gave us wrong vouchers for breakfast. No mini-bar. Limited coffee for in-room coffee maker. Ran out of toilet paper because did not have new roll when we checked in. The only good thing was the bed. Good continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Mar-2015
Is very very nice and comfortable place to get rest