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Hampton Inn & Suites by Hilton Seattle/Northgate – Avis

2.5 out of 5
Hampton Inn & Suites by Hilton Seattle/Northgate
9550 1st Ave Ne, Seattle, WA

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 629 avis sur 1000." "
Note de 8 – Bien, d’après 228 avis sur 1000." "
Note de 6 – Acceptable, d’après 67 avis sur 1000." "
Note de 4 – Médiocre, d’après 47 avis sur 1000." "
Note de 2 – Terrible, d’après 29 avis sur 1000." "

9,4/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Scott, Langley

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Sandra, Seattle

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel, commodités
The front desk staff is rude and poor customer service.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Adele H.

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Pamela

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Warren

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Zcool

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Jemimah

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay! Rooms were clean, beds were soft, would definitely come again!
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Brian

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Breakfast every day was awful.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Debra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff and service was perfect. DJ who works the desk at night was great to talk to. Hotel is very clean and well kept.
Séjour de 4 nuits en mai 2024

8/10 – Bien

Scott

Voyage de couple, Voyage d’affaires
Points forts : Propreté
It is close to the NorthGate Mall, which is good and also bad. After dark the area can be dangerous. The good thing is the garage parking. I like to have my room cleaned everyday but that was not the case.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Sarah

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk staff were so thorough, efficient, and kind. Thank you!
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Raymond

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Good location and spacious room. The room thermostat and fan weren’t working and issue was not addressed during our 3-night stay. We were only given a portable fan.
Séjour de 3 nuits en avril 2024

8/10 – Bien

JOY ALVI

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Courteous staff
Séjour de 2 nuits en avril 2024

8/10 – Bien

Carolyn

The lobby and breakfast area were very attractive.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Eileen

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room design was thoughtful - liked the pull out shelves in the bathroom. Close to light rail but well enough insulated that it was quiet. They charge $20 for parking, which I was not aware of until I arrived - kind of a bummer. Staff very helpful - texted me after check in to be sure everything was okay.
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Mary, Tumwater

Voyage en famille
Points forts : Propreté
Points faibles : État et installations de l’hébergement
We had an alarm go off at 3:15 am and there wasn’t anyone to fix it. We were given two options stay with the alarm or change rooms moving everything into a new room. It was 3:15 am. It would have taken us at least 45 minutes to pack everything to change rooms and we would be wide awake. So we had to stay in the room with the alarm going off but at least we could pretend to sleep. It had been a great stay until that happened. Because we booked through Expedia we couldn’t get any room discount or comp either. They did take the $20 parking fee off of our account.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

kim

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great staff, clean and comfy rooms and a nice breakfast. Love how close the hotel is to Northgate light rail.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Sheila

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Too close to I five and difficult to find the property
Séjour de 1 nuit en avril 2024

8/10 – Bien

Daphne, Elm Grove

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Would have liked a hair dryer. TV channel list. Pen and paper.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Dylan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was a very nice hotel. We stayed here while visiting Seattle and it is right next to the Northgate Transit station that brings you all throughout the city. It was very convenient in that regard. The station is about a five minute walk from the hotel. The continental breakfast was delicious and must switch options throughout the week as we had different options both days we stayed. The pool was closed but says it will open back up on April 22nd. There is no gift shop like they make it look on the listing but they do have snacks. Make sure to check the expiration dates on snacks as my coke expired in 2023 and was flat. Other than that, I have no complaints. And they have a secure luggage room. Highly recommend, definitely would stay again
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Oleg

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
We were quite disappointed in this experience. The photos online looked great, nice pool & hottub. But upon checking in we were told the swimming pool was closed. One of the main reason we booked thjs hotel is for the pool. So my kids were very much bummed out. Also hidden parking fees, breakfast very mediocre and bland. The hot water, coffee was always out and he to be asked to refill. No balcony even though again, advertising photos showed beautiful balconies. Feel we overpaid for the hotel and could have went with a lot cheaper option for the same experience.
Séjour de 1 nuit en avril 2024

2/10 – Terrible

jannet

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Pool doesn’t work
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Hector

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente lugar
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Leslie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
!

10/10 – Excellent

Yan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property is clean. The shower is a bit small and the heater did not work. The electrical outlet did not work too. The room did not clean for several days maybe because I put the relax sign out during the cleaning time. Overall it is a good hotel.
Séjour de 3 nuits en mars 2024

8/10 – Bien

Vanessa

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the room layout and unique storage. What I didn't like was being told parking was free, then on arrival being told it was $20 because the way I booked did not include free parking. Thankfully, the onsite mgr said she would wave it. Free parking is the only reason I chose this property.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Jill

Séjour de 5 nuits en mars 2024

4/10 – Médiocre

Le'ah, Saipan

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The rooms were comfy. Unfortunately, the pool was empty and they did not advertise that it was closed. The hot tub was in working order but too many people were in it to use it and a child urinated in it, a parent pulled the child out but didn’t inform any staff. The windows are not fully covered so it’s hard to sleep with the sun directly in the room and at night the lights of the monorail flash by. There’s lots of noise from police cars and homeless around the walking areas. It’s close to a monorail station and mall so there’s options but best to travel on foot with safety items.
Séjour de 2 nuits en mars 2024

8/10 – Bien

Laura

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mars 2024

4/10 – Médiocre

Michelle

Voyage en famille
Points forts : Propreté
Points faibles : État et installations de l’hébergement
The pool is out of order and that was the main reason I booked this hotel. No mention of it on the website. Didn’t hear about it until after the check in process was already done! I had 2 disappointed kids. We don’t get out of town very often, so when we get out, we go all in. Not this time though.
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Michele

Voyage en famille
Points faibles : Service et personnel
I specifically reserved at this hotel because of the indoor pool. It was our primary reason for staying at this hotel. It was one of few that offered it in our price range. We were told along with several other guests that the pool was under construction and off limits. We were given no advance warning, it was not listed on the website and no compensation was made. The manager stayed in her office while the guests, included myself complained. The staff was rude and short tempered. Will not be staying here again
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Michael

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Teresa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved everything about this property with the exception of having to pay for overnight parking.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Janet, Tieton

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel, commodités
hotel was clean room was clean, my room was perfect, but was woken up super early for me seems like the room up top was jumping around it was 6am and i had a late check in so i was not very happy about that, the noise was so hard i thought there was construction going I hadn't realize there was another floor above us till i went down for breakfast and seen the elevator. At breakfast the kitchen lady was very moody when asked if she had more gravy, she made it seem like it was an inconvenience and that makes you feel uncomfortable, also my husband asked her something about the kitchen closing and just the way she responded with an attitude. it just wasn't her morning. Also the pool was closed and that was not mentioned when checking in; i had also asked about the pool time when arrived never once said anything till i went down to the pool.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Lauren, Olympia

Points forts : Commodités
Loved secure parking garage and elevators to guest rooms. Outstanding, cordial staff and nice breakfast selections…area well staffed.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Karen

Séjour de 3 nuits en mars 2024

10/10 – Excellent

Karen

Voyage en famille
Points forts : Service et personnel
We didn’t take advantage of the pool, but I was privy to a grandmother with two young granddaughters who were checking out because the pool wasn’t operating. She had said she called to make sure the pool was in working order when she booked I felt so bad for her because that happened to us at the Embassy suites in downtown Portland for our granddaughters birthday party. Your staff was very kind and appropriate, and she chose to leave with her granddaughters
Séjour de 1 nuit en mars 2024

8/10 – Bien

Carol

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice breakfast. Lots of hot water. Convenient to our needs.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Jacqueline, WINDERMERE

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff, amazing breakfast option, very nice organizing the whole hotel!
Séjour de 2 nuits en mars 2024

10/10 – Excellent

randi

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very friendly and accommodating. This the the 2nd time we stayed there and will return. Thank you!
Séjour de 2 nuits en mars 2024

8/10 – Bien

Karen

Points forts : État et installations de l’hébergement
I think the reception staff was really great.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

lu

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Jennifer

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Christine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very impressed with how friendly every single person that I had an encounter with was also with the cleanliness every hand sanitizer station was full you can tell they actually pay attention and white light fixtures and the hotel buttons which is nice and most of all a beautiful safe spot that I will definitely be returning
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Nic

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Points faibles : Service et personnel
Staff at night was rude, the lady got mad and started yelling when I asked what she said during check in process because she hardly spoke english.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Steve

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Liked that it was close to light rail
Séjour de 2 nuits en mars 2024

6/10 – Acceptable

Michael

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
freeway noise
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Barbara

Voyage en famille
Points faibles : Service et personnel
The young man checking us in was very surly. He didn’t speak English well and we had trouble understanding him. Not sure if that’s why he treated us so rudely. No warm greeting or smile. We have stayed at this location many times and we were always greeting so warmly.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Sheyenne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.