Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
81% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom auburn

Not the best

Posted 6-Apr-2015
Wouldn't recommend this property. Not a desirable neighborhood.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Walla Walla

visiting some friends

Posted 24-Mar-2015
it was ok nice place to say I really like it in the future I can say again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom dog

Work. Road trip

Posted 24-Mar-2015
The hotel was clean and the staff was excellent,especially azizi and Amanda. Drawbacks; housekeeping only comes once a week,no wake up calls, walls are thin,no on site restaraunt empty your own garbages.
1 out of 5
by A verified traveller

Posted 23-Mar-2015
Room smelled strange, able to hear other occupants and doors opening and closing, no remote for TV, no cups for water, elevators did not work.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Walla Walla

I come to visit some friends

Posted 21-Mar-2015
it is in a pretty good place it is quiet I enjoy staying here
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Feb-2015
It was very quite and peaceful but cell service was horrible on the 4th floor
Comment from Hotel Management
6-Mar-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that you had poor cell service in your room. We are sorry for this issue, but are happy to read that we provided you with a quiet room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
2 out of 5
by A verified travellerfrom HOLLYWOOD ,CA

IS NOT SAME LIKE OTHERS EXTENDED STAY HOTELS

Posted 20-Jan-2015
Pros: Only Location is Good
Cons: Everything that they advertise must be inside the room ,not at the front desk
Location: hotel is located right next to a free way ,18 miles from downtown,lot of restaurant are around
They advertise that they provide full kitchen ,but when you come to hotel surprise empty cabinets and droves ,and if you need it something you have to keep calling front desk to deliver to you...unlike others extended stay hotels where is all inside the room so you don't need keep calling if you need fork ,spoon, etc... I usually goes to hotels that are smoke free this one smell bad of smoking anywhere you walk inside hotel
Comment from Hotel Management
28-Jan-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I sincerely apologize that we no longer stock our rooms with kitchen supplies, we made this change company wide to help insure the quality and cleanliness of our kitchen supplies. Thank you for sharing your experience with us and thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
1 out of 5
Recommended
for Families
by A verified traveller

Extend Your Stay Elsewhere in America

Posted 13-Jan-2015 on Hotels.com
The area is seedy, and the people are of lower economical status, thus resulting in numerous illegal behaviors. The hotel does not have video surveillance, except at the front desk. I had my iPhone 5c stolen right out of my suite, and laundry stolen straight from the guest laundry facility. In addition, my boyfriend's entire golf club set was stolen out of his suite. Hotel management was and remains unwilling to acknowledge incidents, and/or remedy the situation for either if us. I do NOT recommend this hotel, unless you like being robbed.
Comment from Hotel Management
4-Apr-2015 by Manager, Hotel Management
Thank you for bringing this to our attention. We are very sorry to hear about your experience. Please accept our most sincere apologies. In response to your feedback, we will work with our staff to improve our security measures. Thank you again for your review. We would love to have another chance to provide you with a better experience the next time you're in town.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom providence

Was there for 2 nights. Comfortable

Posted 12-Jan-2015
If in the area would stay again. Nothing special, an average hotel with the basics.
Comment from Hotel Management
22-Jan-2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I am pleased to read that you had a comfortable stay with us and that our amenities met your needs. It's great to hear that you would stay with us again. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
3 out of 5
Recommended
for Families
by Anna Marie

This traveller left a rating score only Posted 6-Jan-2015 on Hotels.com