Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
80% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Osborne

Posted 13-Nov-2014
Pros: Nothing really
Cons: Attitude, Breakfast wasn't what I expected.
Overall staff wasn't as freindly as I expected. Cleaning only once a week was not enough. Seemed to be not what I expected. Will not stay in teh future. Will finde another option.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom houston

Really wish they had hot breakfast

Posted 9-Nov-2014
Really wish they had hot breakfast. Staff was nice, room are ok... beds a little on the stiff side.
Comment from Hotel Management
21-Nov-2014 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am pleased to read that our staff was friendly; however, I do apologize that our grab-and-go breakfast did not meet your needs. Your feedback on this issue will be useful to us as we continually work to improve our hotel. Thank you for sharing your experience with us. Thank you for choosing Extended Stay America. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Nov-2014
Great service Timothy at the front desk was very helpful checking in providing amenities.
Comment from Hotel Management
11-Nov-2014 by Manager, Hotel Management
Thank you so much for posting a review of our property. I'm glad that Timothy was so helpful during your stay. I am glad to read that we were able to provide you with the amenities you needed. Thank you for choosing Extended Stay America. We hope to see you again soon.
1 out of 5
by A verified travellerfrom Mesa AZ

This is a hotel!?

Posted 1-Sep-2014
Pros: Nothing.
Cons: It's pretty hopeless with the policies they have of no amenities what so ever except for 1 plastic glass in the bathroom.
Location: Location was okay.
We thought by the name and the web site pictures of this place it would be a good choice to stay for 5 days. Boy were we wrong! There is no maid service, no amenities of any kind and as bare bones a hotel as I have ever seen. We prepaid for the week and checked out after the 1st night, forfeiting our money because it was that bad.
Comment from Hotel Management
20-Sep-2014 by Manager, Hotel Management
Linda - Thank you for taking the time to tell us about your experience. We are very sorry that our hotel did not meet your expectations and that our policies were not explained to you. We include housekeeping services for our guests staying 8 days or more. We also offer additional cleanings and refresh services for a minimal fee. We apologize that you were not notified of the kitchenware and toiletries available at the front desk. We will work with our staff to ensure we are fully informing our guests of our available amenities and policies during check-in. Thank you again for bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
4 out of 5
Recommended
by A verified traveller

Close to great restaraunt and rental car places!

Posted 27-Aug-2014 on Hotels.com
I thought it was really weird that there was no pen and pad of paper in the room! And the breakfast was really sad, but I understand with a kitchen in the room, we should be making our own food!
Comment from Hotel Management
8-Nov-2014 by Manager, Hotel Management
Thank you for taking the time to write a review. We are sorry to hear that you did not enjoy our grab-and-go breakfast; however, we are glad that you had a pleasant stay and enjoyed our convenient location. We offer coffee, tea, muffins, granola bars, oatmeal, and fresh fruit each morning as a quick option for our guests that do not have time to cook in their fully equipped kitchens. We will review your comments and look into continuing to add to our selection. Thank you again for your feedback. We hope to see you again in the future.
5 out of 5
Recommended
for Families
by B, Harmsfrom Abbotsford, Canada

Basic comforts

Posted 25-Aug-2014 on Hotels.com
Adequate for needs. The breakfast was basically Continental (grab and go): coffee, instant hot cereal, some fruit, cereal bars--as advertized. The room size was adequate for 3 adults (with roll-away). Cleanliness: clean overall. Sheets somewhat creased, but apparently clean. Towels clean, but very rough (not soft). The in-suite kitchen could have had some basic supplies (kettle, a couple of pots, some simple flatware), but did have a micro-wave, two-burner hotplate, and full-sized refrigerator. For our 3 day room rental there was no daily room service included in our fee. (It would have been $10 a day, extra.) But there were clean linens available. Didn't check the TV for stations. Grocery store: a short drive away.
3 out of 5
Recommended
for Business Travellers
by sidfrom clackamas Oregon

ok

Posted 20-Aug-2014 on Hotels.com
If you don't need 4 star, this is the place for you. The rooms are clean. The shower heads are not ideal, pretty weak. Staff is friendly and helpful. The corporate office removed all the kitchen utensils due to theft maybe, a little inconvenience, however they will supply everything if you ask.
Comment from Hotel Management
1-Nov-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am pleased to read that your room was clean and that my staff was friendly and helpful. Still, I do apologize for the inconvenience of the kitchen equipment not being in your room. Your feedback on this issue will be useful to us as we continually work to improve our hotel. We really appreciate your feedback. Thank you for choosing Extended Stay America. We hope to see you again soon.
3 out of 5
Recommended
for Business Travellers
by Marcofrom Toronto

Kent Stay

Posted 18-Aug-2014 on Hotels.com
Room was fine though I could hear people above me walking as floors seemed noisy. Breakfast was really limited and coffee station did not offer milk only "pump flavoured stuff".
3 out of 5
Recommended
for Business Travellers
by Marcofrom Toronto

3 night stay

Posted 16-Aug-2014 on Hotels.com
Clean, friendly desk. Poor breakfast and noisy neighbours
Comment from Hotel Management
1-Nov-2014 by Manager, Hotel Management
Thank you for your recent review of your stay. I appreciate your comments about our hotel's cleanliness our our friendly staff; however, I do apologize that our grab-and-go breakfast did not meet your expectations. Your feedback is useful to us as we continually work to improve our breakfast selection. Thank you very much for bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montana

Nice hotel with easy commute to Seattle.

Posted 10-Aug-2014
We chose to stay at this hotel because I was having surgery in Seattle and the hotels there were ridiculously expensive. I also prefer to cook and save money rather than eating out every night. This hotel was a short drive to the freeway and about 20-30 minutes from downtown Seattle. The hotel was relatively quiet apart from the sound of traffic that wasn't too bad and a dog barking during out last night there. The hotel was surprisingly super clean (I mean really clean) and cozy and the rooms were a nice size. The beds were comfy and I had no problems getting additional linen and pillows when I requested them. There were plenty of pots and pans and dishes for our meals. Excellent price for a really good hotel. If I had to complain about anything, it would be that a few times there was no one at the front desk so I had to wait a while. Would definitely stay here in the future and highly recommend it!!
Comment from Hotel Management
14-Aug-2014 by Manager, Hotel Management
Ashley - Thank you for your nice review of our hotel. We're glad that we were able to provide you with a quiet, comfortable stay. We are happy to hear that you appreciated our fully equipped kitchens and clean rooms. Thank you again for your kind words. We hope to see you again soon.