Ratings based on 2,455 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Livermore, CA.

Posted 26-May-2015
The hotel is close to the airport, pleasing and clean, but several problems left a bad taste: 1. The room key cards were a serious problem, working once then no more. I had to replace both cards several times. 2. The restaurant: breakfast was excellent but the dinner menu was lacking and the food just bad! 3. Pool: the water was not very clean, bugs etc. Jacuzzi: the jets did not work during our entire 3-day stay. Sorry..., but I would not go back to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Everything you could ask of an airport hotel

Posted 26-May-2015
Pros: The staff members were unfailingly pleasant and efficient. We also found the shuttle service excellent.
Cons: The decor is a little tired but everything was perfectly functional.
Location: The shuttle provides easy access to the light rail. Dining options nearby are limited although Las Palmas Pupuseria is worth a try.
We chose this hotel for its airport location and its price. The hotel exceeded all our expectations.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overall good experience

Posted 17-May-2015
Pros: Overall feeling of welcome
Cons: Restaurant menu could be a little more extensive.
Check in was efficient, polite, helpful and informative. Room was comfortable with good bed. Everything worked. Since we had a very early flight we could not have breakfast but were given coffee and a simple lunch bag to go.
5 out of 5
Recommended
for Everyone
by A verified traveller

easy access to interstate and airport shuttle

Posted 8-May-2015
Cons: Restaurant on property ok but could use work
We use this hotel when ever we go to Seattle to see my 90 year old mother and family functions. We are happy to continue.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mt. Morris, WI

Layover for next day flight

Posted 5-May-2015
Pros: Great distance from airport...shuttle with frequent departures and helpful drivers...especially the driver at 8:30 a.m. on Wed. 4/29/15
Cons: Gluten free options in restaurant
Location: N/A
Great dinner, nice bed, super continental breakfast. Would be nice if all (not just this hotel) would realize gluten free options help those that really need it...not just because some people think it's a fad.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Idaho

Worry free comfortable

Posted 3-May-2015
Professional but personal. Bed was very comfortable room clean.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Overall good with minor problems

Posted 27-Apr-2015
Pros: breakfast, cleanliness, quiet, convenient location
Cons: room service needs to pay attention to what customer asked for
Location: its south of seattle, about 30 minute drive to downtown, close to the airport. there is 7-11 and safeway nearby, 5 minute walk.
We staied for 2 nights there. It was alright for both nights, room was very quiet and clean as we asked for. However, we asked for room service to only change the garbage bags for our second day. Yet, they freshed the towels in the bathroom and took one of our own ones away. I have to admit that it does somewhat look like theirs, but when we specifically wrote down on the room service card to not to refresh the towels, they still did it, and along the way, they put our own towel with all the others (Virgos here, sorry). It wasnt a huge thing, and they did give it back to us. But I just feel that they could have done better especially when we asked for not to do it! The room was fairly clean and maintained, other than the toilet being constantly wet on the bottom (not sure what caused that?). Didnt like the body wash... But loved the breakfast there, very good for that! Overall pretty good, just unhappy with the little things.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great overnight stay

Posted 23-Apr-2015
Cons: Hallways could use some updating…otherwise everything was great.
We saved hundreds of dollars on our airline tickets simply by flying into Seattle and then continuing our trip in the morning. It was a great idea--we planned a swimming pizza party for our grandchildren we were taking to Disneyworld. It was perfect! We arrived early and they had a room for us within an hour…pizza was great from Pizza Hut--delivered to the pool! Pool area had tables and was perfect for our pool party! Nice staff and absolutely fantastic, complete, breakfast! Nice eating area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value.

Posted 5-Apr-2015
Clean comfortable rooms, shuttle service was timely. Perfect for a one night layover.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice, reasonable hotel

Posted 4-Apr-2015
The customer service was excellent, and the breakfast was in a great atmosphere. The only downfall I could say was the Internet connection was poor but sufficient for our stay. The hotel is not glamorous, but the service and price are excellent! I would stay again.