Interior

Reviews of The Clarks Summit Inn

2.5 out of 5
The Clarks Summit Inn
811 Northern Blvd, Clarks Summit, PA

Reviews

7.2

Good

Rating 10 - Excellent. 165 out of 643 reviews" "
Rating 8 - Good. 230 out of 643 reviews" "
Rating 6 - Okay. 121 out of 643 reviews" "
Rating 4 - Poor. 74 out of 643 reviews" "
Rating 2 - Terrible. 53 out of 643 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
This was a handy location and worked fairly well for a quick place to stay on a long trip, but we would not return. Shower water did not get hot, rooms were cleaned but not in great condition , and street/outdoor noise added to people coming and going in the hotel contributed to a din of constant noise, although muted.
Stayed 1 night in Dec 2023

10/10 Excellent

Ronny, Miami

Stayed 1 night in Dec 2023

8/10 Good

Chris

Liked: Room comfort
Disliked: Property conditions & facilities
The essentials were good, but rest was sketchy
The basics were good - bed was comfortable, room was quiet, shower was good. Room itself was showing it age (only 1 bolt holding toilet seat on, toilet ran after every flush, shower was stained, etc.). Breakfast was so disappointing that I went elsewhere. When I arrived at 5 pm I waited 10 minutes for someone to show up at the desk.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
not a nice hotel
hotel (outside) very dirty. parking lot was terrible. very run down and dated. room smelled. only one night and that was plenty. mold all around window inside. breakfast (pastries and cold cereal) area sits about 10 people. will not even consider this hotel in future.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff was very friendly and helpful. Room was clean but needs updating. Bathroom needed the most improvement
Stayed 1 night in Dec 2023

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Galen

Stayed 1 night in Dec 2023

4/10 Poor

Holly

Travelled with partner
Disliked: Staff & service, amenities
It claimed a breakfast buffet, They had a serving of oatmeal or cold cereal. What a buffet!!!
Stayed 2 nights in Dec 2023

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WATCH OUT WHEN BOOKING THIS PROPERTY!!! We got there 5 minutes after booking and the smug lady at the front desk told us she no longer had the room we booked but could get an available one for $100 MORE. We declined and said if we couldn't use the current booking, we would rather not stay. Smug lady didn't care - at all. Rather than do the right thing and show the room as cancelled at their end, she kept the booking and our credit card was charged. So far, I haven't been able to get it back.

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel. Clean and comfortable room with fridge and microwave, wifiɓ, and included breakfast. Ideal forca quick night or two, with lots of dining and shopping options nearby. I've stayed hete quite a few times.
Stayed 1 night in Nov 2023

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tv was fuzzy smoke detector was covered with plastic wall paper was peeling off
Stayed 3 nights in Nov 2023

2/10 Terrible

Thulasiraman

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
clean breakfast reasonable
Stayed 2 nights in Nov 2023

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
price
The stay was fine, and the breakfast was good. Hotels.com offered a price for a king-size room and charged our credit card 76.28. I immediately got a call after the room was booked to let me know that the king-sized room was not available and it would be approximately $30 more for 2 queens. The Comfort Inn let me know they had told the third-party agencies about not having the king-sized bed available but they were still available on the site. This was an issue because we had to go over our already tight budget. This was very frustrating.
Stayed 1 night in Nov 2023

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Was fine for a stop on the way to NYC
Stayed 1 night in Oct 2023

10/10 Excellent

Claudine, College park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the sheets and pillows smell bad
Stayed 1 night in Nov 2023

6/10 Okay

Eric, Buckeye

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Currently under renovation. Dirty carpets, missing ceiling tiles. Ok breakfast offerings. Could use some fresh fruit. Accomidating staff. Give it 6 months to finish their redo before booking here.

8/10 Good

Mary

Stayed 1 night in Oct 2023

8/10 Good

gilles

Stayed 1 night in Oct 2023

4/10 Poor

Denise

Travelled with partner
Disliked: Amenities, property conditions & facilities
Walking into the Comfort Inn you immediately started to smell the dankness. I would say the whole facility was a smoking area. Although the place looked average on cleaning, the bathrooms were not good at all, I would not use the bathtub at all, it really looked horrible.
Stayed 1 night in Oct 2023

8/10 Good

Bruce

Travelled with family
Close to our event venue.
Stayed 1 night in Oct 2023

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a complete overhaul
Place needs a complete overhaul. Outdated, dirty with mold on the ceilings.
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Breakfast bar was greater than expected Bagels - yogurt- oatmeal - muffins- orange juice - cranberry juice- coffee - bottles of water - Jimmy dean’s breakfast sandwiches Bed was very comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

MARGARET

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
construction caused noise and limited parking
Stayed 1 night in Sep 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Mary Pat

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovation
Hotel is “under renovation” and it really needs it. Very run down, hallways smell, television didn’t work (kept saying no signal), peeling paint etc. We have stayed here awhile ago but it’s really gone downhill. Parking lot being paved. A bunch of workers having a party in parking lot with loud music. Best feature is that it has a Krispy Kreme next door.
Stayed 1 night in Sep 2023

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Henry

Stayed 1 night in Aug 2023

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Look elsewhere
Bed was so bad I was up all night. Bathroom was dirty
Stayed 2 nights in Aug 2023

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, smelt musty, bathtub was stained, carpets stained. If it wasn’t 2am and we couldn’t get anywhere else we would have left.
Stayed 1 night in Aug 2023

6/10 Okay

Bruce

Travelled with family and small children
Liked: Amenities
Average facility
Stayed 1 night in Aug 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

jack

Stayed 1 night in Aug 2023

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms smelled of cigarette smoke.
Stayed 1 night in Aug 2023

4/10 Poor

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unkept, dirty. Room in need of multiple repairs. Staff are great, courteous, unfortunately they are working in a dump.
Stayed 1 night in Aug 2023

6/10 Okay

Joseph

Liked: Staff & service
Light in the bathroom inadequate, shower head leaks, shower head holder broken.
Stayed 1 night in Aug 2023

6/10 Okay

Christopher

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property around hotel is a parking lot… no trees no grass… room bed sheets were dirty and room carpet was dirty
Stayed 2 nights in Aug 2023

6/10 Okay

Adrian

Stayed 1 night in Aug 2023

8/10 Good

Frank

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Ingrid

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
parking lot was all broken up, bathtub was discolored and edges damaged, toilet seat wobbled when you sat on it, hair and dead bugs on bathroom floor, lighting throughout room was dim, carpet not clean
Stayed 1 night in Jul 2023

6/10 Okay

Dawnna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was a granola bar, half empty bottle of water and a glove on the floor behind the night stand and what appeared to be mold on the ceiling on the bathroom. We were not impressed and glad we only booked one night.
Stayed 1 night in Jul 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff
Stayed 1 night in Jul 2023

6/10 Okay

Fred

Bathroom tub very dirty
Stayed 2 nights in Jul 2023

8/10 Good

Judy

Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I just wanted to give a shout out to Tamara the night shift manager. They are lucky to have her! Had breakfast and hot coffee on time every day. Greeted you coming back late nite from The Peach Fest . Wonderful person
Stayed 2 nights in Jun 2023

4/10 Poor

Jimmy

Disliked: Cleanliness, property conditions & facilities
First room ac didn’t work. Second room mold on walls and curtains.
Stayed 2 nights in Jun 2023

8/10 Good

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was disappointed in the condition of the room. Overall very run down and dirty feeling. Bathroom tub had mold around it. Not sure how well housekeeping does..there was a half eaten candy bar in the refrigerator!
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Karin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The heat/air unit in room needs attention. It did not cool well and the carpeting felt damp when walking in bare feet.
Stayed 1 night in Jun 2023

2/10 Terrible

Felice B

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t have room type we reserved. Said they were having plumbing issues. People drinking and smoking pot in parking lot. Hallways smelled like pot. No regular pillows - square things made to look like pillows. Checked out first thing in the morning.
Stayed 2 nights in Jun 2023