Hall

Hampton Inn & Suites Scottsburg – Avis

2.5 out of 5
Hampton Inn & Suites Scottsburg
1535 W Mcclain Ave, Scottsburg, IN

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 386 avis sur 788." "
Note de 8 – Bien, d’après 246 avis sur 788." "
Note de 6 – Acceptable, d’après 86 avis sur 788." "
Note de 4 – Médiocre, d’après 45 avis sur 788." "
Note de 2 – Terrible, d’après 25 avis sur 788." "

8,6/10

Propreté

8,8/10

Service et personnel

8,2/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

LA

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Great price. Good breakfast with plenty of options, but the juice was watered down. Nothing fancy, but my family always likes waffles. Hotel looked nice & newly refurbished, as did the room. Had normal hotel beds & fluffy pillows. It was a cute room. Our room had ants. I brought a couple scones from breakfast to eat later, left them on the tv/dresser counter, BUT when I went back to eat one, maybe 30 min later, the ants had swarmed. Anytime we forgot & left something there, ants swarmed. The room door sat askew. The latching side of the door had a larger gap at the bottom, more than an inch, than the top, so that was slightly disconcerning. Some of the renovation work in the bathroom weren't set flush against the wall, but that's cosmetic. This didn't effect us though. Our bathroom vent did not work, so our showers turned the bathroom into a sauna. The water also stayed hot throughout all our showers, so honestly no complaints, except we had to use more towels for the floor so no one slipped. The saddest news for my family, however, was that pool was closed for maintenance cleaning. We chose this hotel, the more expensive option, over the other one we were debating simply because this one had a pool. At the time I booked nothing was posted about maintance, but that was a month prior. Still led to sad kids who had been extremely excited to swim. So, pros: great price & breakfast, fluffy pillows & hot water. Cons: ants, crooked door, no pool.
Séjour de 2 nuits en mai 2024
Jill Miller, GM a répondu le 13 mai 2024
Hello: Thanks for staying with us and i do apologize about the pool being closed but we did have it on all websites including Expedia. It is back open now. I apologize for anything in the room cosmetic or not needs to be addressed and fixed.Thanks for letting me know. Thanks again for staying with us and leaving a review. Sincerely,

10/10 – Excellent

Thomas

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It met my expectations in all things I needed.
Séjour de 1 nuit en avril 2024
Jill Miller, GM a répondu le 6 mai 2024
Thank you so much for taking the time to post such a great review. We hope you can stay with us again very soon. Sincerely,

10/10 – Excellent

Josh

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was very clean. It even smelled great as soon as you walked in the door. We booked a suite and it loved it. The room had 2 queen beds and a double pull out couch, 2 tvs in separate rooms as well. We loved that it has a full sized refrigerator, dishwasher, and stove top. They even had cookware for you to use in the cupboards! The pool was clean and decent sized. The breakfast was delicious with many options available and the staff were friendly. It was in a convenient location as there are restaurants within walking distance, it is right off the highway, Walmart is just down the road, plus it's close to Louisville without having to stay in a larger/busier area. The only complaint I have that isn't a huge deal to us was that housekeeping did not restock toilet paper or leave extra trash bags in the room. I had to go find a housekeeper a couple times to get bags and toilet paper (there were 6 of us in the room). We also had to go to the front desk one night to get toilet paper.
Séjour de 2 nuits en avril 2024
Jill Miller, GM a répondu le 24 avr. 2024
Hello: Thank you so much for leaving such a wonderful review. I am glad you enjoyed your stay. We love our suites with so much room. I will let housekeeping know they should leave extra toilet paper and trash bags for sure. I hope you can stay with us again very soon. Sincerely, Jill Miller, GM

10/10 – Excellent

Glenda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was very nice! Rooms were clean! It was very quiet!
Séjour de 1 nuit en avril 2024
Jill Miller, GM a répondu le 21 avr. 2024
Thank you Glenda for leaving such a nice review. We have a great team and I love hearing they were friendly and you enjoyed your stay. I hope you can stay with us again very soon. Sincerley,

10/10 – Excellent

Harriett

Séjour de 1 nuit en avril 2024
Jill Miller, GM a répondu le 21 avr. 2024
Hello: Thanks so much for such a great review. We love hearing from our guests and sharing with our team. I hope you can stay with us again very soon. Sincerely,

10/10 – Excellent

MA, Knoxville

Séjour de 1 nuit en avril 2024
Jill Miller, GM a répondu le 29 avr. 2024
Hello: Thanks so much for the wonderful review. We love hearing from our guests and sharing with our team. I hope you can stay with us again very soon. Sincerely,

10/10 – Excellent

Michael

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything went well and staff was helpful in getting us rooms. Breakfast was terrific with variety for us to choose from and we ate well. Thanks!!
Séjour de 1 nuit en mars 2024
Jill Miller, GM a répondu le 3 avr. 2024
Hello: Thank you so much for the wonderful review and we are very happy you enjoyed your stay and breakfast. I hope you can stay again very soon. Sincerely,

8/10 – Bien

Amanda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Jill Miller, GM a répondu le 26 mars 2024
Hello Amanda: Thanks so much for the kind review. We love hearing from our guests and sharing with the team. I hope you can stay with us again very soon. Sincerely,

10/10 – Excellent

Cory

Séjour de 1 nuit en mars 2024
Jill Miller, GM a répondu le 15 avr. 2024
Thanks so much for the wonderful review. We love hearing that each guest is happy with their stay. I hope you can stay with us again very soon. Sincerely,

8/10 – Bien

David, Hoagland

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Solid. Good place to stay
Séjour de 1 nuit en février 2024
Jill Miller, GM a répondu le 26 févr. 2024
Thanks so much for staying with us at Hampton Inn and Suites in Scottsburg, IN. We love hearing from our guests. I appreciate the great review. I hope you can stay with us again very soon. Sincerely,

10/10 – Excellent

Peyton

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
it was fine
Séjour de 2 nuits en février 2024
Jill Miller, GM a répondu le 15 févr. 2024
Hello: Thank you so much for your great review. We love hearing from our guests and sharing with our team. I hope you can stay with us again very soon. Sincerely,

10/10 – Excellent

Margaret

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en janvier 2024
Jill Miller, GM a répondu le 12 févr. 2024
Thanks so much for the wonderful review. We love hearing from our guests and will share with our team. I hope you can stay again with us very soon.

10/10 – Excellent

Lavanti

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
the breakfast && the rooms
Séjour de 2 nuits en février 2024
Jill Miller, GM a répondu le 5 févr. 2024
Hello: Thank you so much for the wonderful review. We love hearing from our guests and sharing with our team here at the Hampton Inn & Suites in Scottsburg, Indiana. I hope you can stay with us again very soon.

10/10 – Excellent

Jerry

Séjour de 1 nuit en janvier 2024
Jill Miller, GM a répondu le 31 janv. 2024
Thanks so much for the kind review. We love hearing from our guests. I am thrilled you enjoyed your stay. I hope you can stay with us again very soon. Sincerely,

10/10 – Excellent

Stuart

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Helpful desk person helped me sort out an issue when I booked the wrong day. Thanks Matt!
Séjour de 1 nuit en janvier 2024
Jill Miller, GM a répondu le 22 janv. 2024
Hello: We love hearing from our guests. I am thrilled that Matt was so helpful and you enjoyed your stay. We hope you can stay again very soon.

10/10 – Excellent

Scarlet

Séjour de 1 nuit en décembre 2023
Jill Miller, GM a répondu le 12 janv. 2024
Thank you so much for the wonderful review. We love hearing from our guests. I hope you can stay with us again very soon. Sincerely,

8/10 – Bien

Susan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy check in. Front desk gal was very nice. Parking lot has work being done, but wasn't bad.
Séjour de 1 nuit en décembre 2023
Jill Miller, GM a répondu le 20 déc. 2023
Hello: Thank you so much for taking the time to leave a review. Yes, they are doing our parking lot but expected to be done this week. I am glad you enjoyed your stay. I hope you can stay again very soon. Sincerely,

10/10 – Excellent

Timothy

Voyage en famille
Séjour de 1 nuit en décembre 2023
Jill Miller, GM a répondu le 12 déc. 2023
Thanks so much for the great review. We really appreciate hearing from our guests. I hope you can stay with us again very soon.

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
overnight quick stop
Just a very quick stop on our way home from Florida. Front desk staff was friendly and room was very large and clean. Good find last minute.
Séjour de 1 nuit en décembre 2023
Jill Miller, GM a répondu le 12 déc. 2023
I love hearing you enjoyed your stay with us. I will definitely share with my team. Thanks for choosing Hampton Inn & Suites in Scottsburg, IN. I hope you can return very soon. Sincerely,

10/10 – Excellent

Maureen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beyond accommodating
The staff was EXCELLENT. Arrived a day early so did not have an accessible room available and they went out of their way to see if they had a raised toilet seat for my Mom (unfortunately they did not). Again, went out of their way to clean quickly and accessible room for the remaining nights we were there. To the front desk staff: who truly went out of their way to personally assist my handicapped Mom THANK YOU!!
Séjour de 3 nuits en octobre 2023
Jill Miller, GM a répondu le 12 déc. 2023
Hello: I love hearing the staff went out of their way to help. I think we strive very hard to make sure all guests have a wonderful stay. I hope you can stay with us again very soon. Sincerely,

10/10 – Excellent

Kathy

Séjour de 1 nuit en novembre 2023
Jill Miller, GM a répondu le 12 déc. 2023
Dear Kathy: Thanks for staying with us and leaving such a wonderful review. I am thrilled you enjoyed your stay with us at Hampton Inn & Suites in Scottsburg, IN. Sincerely,

10/10 – Excellent

Barry

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Jill Miller, GM a répondu le 12 déc. 2023
Thanks so much for taking the time to leave a wonderful review. We love hearing from our guests. I am glad you stayed with us at Hampton Inn & Suites in Scottsburg, IN. I hope you can return again very soon. SIncerely,

8/10 – Bien

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No dislikes, staff hospitable
Séjour de 2 nuits en octobre 2023
Jill Miller, GM a répondu le 12 déc. 2023
Thanks! We do have a very friendly team. I am glad you had no dislikes and you enjoyed your stay. Sincerely,

10/10 – Excellent

Greta

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Becki

Séjour de 1 nuit en août 2023

8/10 – Bien

julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
friendly staff, clean .
Séjour de 1 nuit en août 2023
Morgan a répondu le 29 août 2023
Thank you so much for taking the time to complete our review! We are so happy to know that you enjoyed your stay at our property!

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en août 2023
Morgan a répondu le 20 août 2023
Thank you so much for taking the time to complete our survey! We are so pleased to know that you enjoye our property! Have a great day!

4/10 – Médiocre

Erik

Points faibles : Propreté, état et installations de l’hébergement
The hotel is dog friendly had even has treats for them in the common area. The common area was clean and nice, but the rest of the hotel was not clean. The elevators and halls were dirty, the rooms were dirty, the bathroom was dirty. There's an overall ick feeling in there as well -- time for a remodel.
Séjour de 1 nuit en août 2023

8/10 – Bien

Michael

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The surrounding area was very accessible for your needs when your traveling.
Séjour de 2 nuits en août 2023
Morgan a répondu le 16 août 2023
Thank you so much for taking our survey and leaving a review! We are so happy to know that you enjoyed your stay. We hope to have you back!

10/10 – Excellent

MEIYUN, Johnscreek

Séjour de 1 nuit en août 2023
Morgan a répondu le 29 août 2023
Thank you so much for taking the time to complete our review! We are so happy to know that you enjoyed your stay at our property! Have a great day!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable stay on long drive
Check in/front desk staff were so kind and friendly. Room was clean and beds very comfortable. Breakfast was above average.
Séjour de 1 nuit en juillet 2023
Morgan a répondu le 3 août 2023
Thank you so much for taking the time to complete our survey, we appreciate the positive feedback! Have a great day!

6/10 – Acceptable

Arthur

Voyage en famille
Points forts : Propreté, service et personnel
Had a double queen. One bed looked like it hadn’t been made. The other was short sheeted for Little People, I guess. At least four feet of the top sheet was tucked under the foot of the mattress. Had to tear up bed and remake it in order to get in it. Door would not work on East entrance to lobby. Bad sensor, very inconvenient.
Séjour de 1 nuit en juillet 2023
Morgan a répondu le 27 juill. 2023
Thank you for taking the time to provide us with feedback. We offer our sincere apologies for any inconvenience experienced at our property. We have addressed all of these issues with our staff and are working together to ensure they are properly fixed. Have a great day!

10/10 – Excellent

Kim

Séjour de 1 nuit en juillet 2023
Morgan a répondu le 22 août 2023
Thank you for the great review! We are so happy to know that you enjoyed your stay! Have a great day!

10/10 – Excellent

Tanya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Short wait for room. I would like shelves in the shower for shampoo/conditioner and hooks for towels in the bathroom
Séjour de 1 nuit en juillet 2023
Morgan a répondu le 13 juill. 2023
Thank you for taking the time to complete our survey. We greatly appreciate the feedback and will be sure to share this with staff. Have a great day!

8/10 – Bien

Brian

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The only issue we had is that check-in is at 3 and our room wasn't available until 5. The suite was perfect for our multiple night stay and room for other family members for lunch. The breakfast was outstanding with many options that the staff kept fresh and full. We never heard any noise while in our room. Our two year old granddaughter enjoyed the very clean pool. The staff were very nice!
Séjour de 2 nuits en juillet 2023
morgan a répondu le 11 juill. 2023
Thank you for taking the time to compete this survey. We are so sorry to hear that you did not get to check in on time. We are so happy to hear that you enjoyed our property!

10/10 – Excellent

Andrea

Points forts : Propreté, état et installations de l’hébergement
Excellent customer service at this location. Friendly staff and very clean. Comfy beds. Convenient to the highway.
Séjour de 1 nuit en juillet 2023
Morgan a répondu le 10 juill. 2023
Thank you for this great review! We are happy to know that you enjoyed your stay at our property!

4/10 – Médiocre

Cindy

Voyage en famille
The bathroom especially the shower needed to be cleaned better or even replaced as it had rust looking spots all around the bottom. The floors needed to be cleaned and micro wave didn’t look like it had been cleaned for awhile. I’m pretty sure they were short staffed as the front desk personnel were not at the desk several times due to waiting on other already checked in.
Séjour de 3 nuits en juillet 2023
Morgan a répondu le 10 juill. 2023
Thank you for taking the time to leave us a review. We will be sure to share this with staff at our next staff meeting. We apologize for any inconvenience experienced at our property! Have a great day!

8/10 – Bien

Gina

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, open, good breakfast, convenient, friendly, etc...
Séjour de 1 nuit en juillet 2023
Morgan a répondu le 10 juill. 2023
Thank you for taking the time to leave a review for out hotel! We appreciate feedback, always! Have a great day!

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay, adding to my favorites
Great customer service, close to shopping and a huge variety of restaurants.
Séjour de 2 nuits en juin 2023
Morgan a répondu le 10 juill. 2023
Thank you for taking the time to leave a review for our property! We greatly appreciate your positive feedback! We are very happy to know that you enjoyed your stay with us! Have a great day!

10/10 – Excellent

Brian

Voyage de couple
Very nice place!! Staff was great
Séjour de 1 nuit en juillet 2023
Morgan a répondu le 10 juill. 2023
Thank you! Have a great day!

8/10 – Bien

Robert

Voyage de couple
No one was at counter to check us in. Large sign said SORRY, AWAY HELPING OTHERS, BACK AS SOON AS POSSIBLE. Finally a lady waiting to check it, called the front desk. The guy said he’d be right out. He said we should have rang the little bell. But that’s not what the sign said. OUR ROOM - was clean, the bed was comfortable. The wall thermostat did not work. The Temperature had to be adjusted on the AC unit. Toilet was loose and could rock a little back and forth. They added electric blinds. Controller was on the wall. There were two thick wires running over to the window to power the two blinds. One blind didn’t work, the other black out blind would not come down until I helped it start, then the blind started down and I couldn’t get it to stop. The electronic controller did not work well. For $229.40 per night for a king size bed and these issues, I would not stay here again.
Séjour de 1 nuit en juin 2023
Morgan a répondu le 10 juill. 2023
Thank you for taking the time to review our property! We apologize for any inconvenience experienced during your stay! We will definitely review all of these issues with maintenance and address with staff. Have a great day!

8/10 – Bien

Nancy

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice accommodations - would stay here again if traveling in this area!
Séjour de 1 nuit en juin 2023
Hotel GM a répondu le 1 juill. 2023
Thank you so much for the survey, we will share with staff and make sure we get a 5 on any return trips!

6/10 – Acceptable

Christopher

Voyage en famille
Points forts : Service et personnel
The carpets were not clean. They needed a good shampooing to remove stains. There were no tissues in the room. The desk chair could not be adjusted high enough to use the desk. There were no chairs to sit in besides the desk chair.
Séjour de 1 nuit en juin 2023
Hotel GM a répondu le 26 juin 2023
Thank you for the review, we will share with staff and make sure we can get those items corrected for the next guest!

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Really enjoyed. Staff was very friendly. Room was very clean.
Séjour de 1 nuit en mai 2023
GM a répondu le 5 juin 2023
Thank you so much for the awesome review!

8/10 – Bien

James

Points forts : Propreté
Did not keep breakfast items availiable
Séjour de 1 nuit en mai 2023
GM a répondu le 5 juin 2023
Thank you so much for the awesome review!

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Our stay was very nice and we always love the breakfast
Séjour de 2 nuits en mai 2023
GM a répondu le 5 juin 2023
Thank you so much for the awesome review!

8/10 – Bien

Carolina

Points forts : Propreté
Séjour de 2 nuits en mai 2023
GM a répondu le 5 juin 2023
Thank you so much for the awesome review!

10/10 – Excellent

Becki

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and quiet
Séjour de 1 nuit en mai 2023
GM a répondu le 5 juin 2023
Thank you so much for the awesome review!

8/10 – Bien

Thomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023
GM a répondu le 5 juin 2023
Thank you so much for the awesome review!

8/10 – Bien

Joseph

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It seemed like the property was just redone. Our room was really nice. It was very clean and everyone was friendly. My one small issue is that we had an accessible room, and the electric blind didn’t go all the way down so first thing in the morning was very bright in the room. However, that was very minor and I would stay there again and I would recommend anyone else there was a lot to eat around and it was a cool little downtown area with a great coffee shop.
Séjour de 1 nuit en avril 2023
GM a répondu le 5 juin 2023
Thank you so much for the awesome review!