Garden

Reviews of Cringletie House Hotel

4 out of 5
Cringletie House Hotel
Edinburgh Road, Peebles, Scotland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 92 out of 111 reviews" "
Rating 8 - Good. 17 out of 111 reviews" "
Rating 6 - Okay. 1 out of 111 reviews" "
Rating 4 - Poor. 1 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house and its location are lovely; the staff welcoming and thoughtful. We could not have imagined a better place to celebrate our forty years together. Our elderly dog was given as warm a welcome and standard of care as were we. The cuisine is top notch - compliments to the chef - and the serving staff’s level of attentiveness well-judged. Small, unexpected extras were much appreciated.
Stayed 1 night in Oct 2023
Response from Victoria on Nov 9, 2023
Thank you for this lovely review and we are so glad that you enjoyed your visit to Cringletie to celebrate your anniversary! We hope to welcome you back again soon

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really amazing personalized service, they treated us like royalty, i highly recommend
Stayed 2 nights in Aug 2023
Response from Victoria on Sep 6, 2023
Thank you so much for the lovely review and taking the time to provide it. We're so glad you enjoyed everything and we will hope to welcome you back again in the future!

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was excellent! Delightful and very attentive, professional staff, superlatively comfortable bed and bed linen, superb food - diner and breakfast. The building is a little tired - especially the windows but this in no way compromised our great stay!
Stayed 1 night in Jun 2023
Response from Victoria on Jul 1, 2023
Thank you for the lovely feedback and so glad that you enjoyed your visit. Hopefully we can welcome you again!

10/10 Excellent

Jemma

Stayed 1 night in Oct 2022
Response from Trond on Oct 16, 2022
Thank you for taking the time to rate us for your stay!

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Natalie on Sep 26, 2022
Thank you for taking the time to review Cringletie. We appreciate your feedback.

10/10 Excellent

Alana B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for the incredible food and service
Cringetie is an exceptional place. It's been a very long time since I have been lucky enough to stay in a hotel which truly understands and executes 5 star service consistently. My parents and I had booked in for one night as a stopover whilst driving from York to Dundee, but ended up staying an extra night to celebrate their 52nd wedding anniversary once we realised what we had stumbled across. Do not hesitate to book multiple nights at this stunning property, and be sure to have dinner. Truly fantastic food.
Stayed 1 night in Jul 2022
Response from Trond on Jul 17, 2022
Thank you for staying at Cringletie, and for taking the time to leave your feedback - it was a pleasure meeting you all. Looking forward to next time.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Trond on Jun 21, 2022
Thank you for staying at Cringletie, and for taking the time to leave your feedback.

10/10 Excellent

Iain, London

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hugely enjoyed this stay. Many properties say they are dog friendly but this place really is - we loved every moment
Stayed 1 night in Dec 2021
Response from Trond on Dec 24, 2021
Thank you for staying at Cringletie - and for taking the time to leave a review. Hopefully we will see you again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Absolutely one of the best hotels I have stayed in. Lovely surroundings which would be great to walk weather permitting. All staff were so accommodating and extremely helpful. The food was magnificent from breakfast to afternoon tea and evening meal. Thank you to all the staff for making the experience even better.
Stayed 1 night in Dec 2021
Response from Trond on Dec 13, 2021
Thank you for staying with us - and for taking the time to leave your feedback. Hopefully we will see you here at Cringletie again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Escape
We spent a wonderful couple of nights at Cringletie. The staff were incredible from reception to housekeeping and restaurant to management. A special mention for Victoria who served us both nights and was so lovely to deal with. The food was excellent - some of the best food we have ever experienced. The room we had was comfortable and well equipped and the extensive grounds are beautiful. It was our first stay but hopefully the first of many.
Stayed 2 nights in Sep 2021
Response from Trond on Sep 4, 2021
Thank you for staying with us - and for leaving the positive feedback. I will share this with the whole team. Hopefully we will see you back here at Cringletie soon.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly 5-star experience
Stayed 2 nights in Aug 2021
Response from Trond on Aug 28, 2021
Thank you for staying with us - looking forward to welcoming you back to Cringletie on another occasion.

10/10 Excellent

Peter and Nicky

Stayed 2 nights in Aug 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
This was a brief ‘anniversary’ stay at this wonderful hotel I have been coming to since I was a child (now 61!). Through various iterations it has maintained and improved its provision and style. High quality, welcoming, pleasurable to stay at and feel part of the family!
Stayed 1 night in Aug 2021
Response from Trond on Aug 17, 2021
Thank you so much for staying with us, and for taking the time to leave your comments. We always appreciate both our regular and new guests. Hopefully we will see you back at Cringletie soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - hidden gem
Stayed 2 nights in Aug 2021
Response from Trond on Aug 13, 2021
Thank you for staying at Cringletie - and for taking the time to review us. It is always great for the team to receive positive feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for our 35th anniversary as a treat and it was superb. The staff were excellent as was the hotel itself. The food was delicious and a great choice. We had dinner on both nights and breakfast as well. The grounds are lovely-great walks but the early morning jog was hard. There were a lot of uphills! We definitely hope to return though.
Stayed 2 nights in Aug 2021
Response from Trond on Aug 9, 2021
Thank you so much for staying with us - we are so happy you enjoyed your stay. Looking forward to welcoming you back to Cringletie.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel i will be back soon
Stayed 1 night in Aug 2021
Response from Trond on Aug 6, 2021
Thank you for staying at Cringletie - looking forward to welcoming you back.

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Trond on Sep 17, 2021
Thank you for the feedback.

10/10 Excellent

Jill

Liked: Staff & service
Stayed 1 night in Jul 2021
Response from Trond on Jul 24, 2021
Thank you for staying with us - hope to see you back soon.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cringletie - the Borders are gorgeous
Amazing. Friendly and helpful. Room ready on arrival. Lovely location and amazing place
Stayed 1 night in Jun 2021
Response from Trond on Jun 21, 2021
It was a pleasure meeting you - thank you for staying with us. Looking forward to welcoming you to Cringletie on another occasion.

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, top class service and excellent food. Made even better by complimentary cocktails before dinner greeted by the general manager, mingling and chatting to other guests (socially distanced of course) and the owner of the hotel.
Stayed 1 night in Jun 2021
Response from Trond on Jun 18, 2021
Thank you for staying with us - and for the great review. Hopefully we will see you here at Cringletie again soon.

10/10 Excellent

Helen Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Trond on Jun 17, 2021
Thank you for staying with us - hoping to welcome you back to Cringletie on another occasion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quaint property. It has a nice walled garden too. Our friends got married here.
Stayed 1 night in Jun 2021
Response from Trond on Jun 11, 2021
Thank you for staying with us - and for the great review. Hopefully we will see you again.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Absoltely charming country house hotel. Great food, great staff, great location. Did i mention it was great?
Stayed 2 nights in May 2021
Response from Trond on Jun 3, 2021
Thank you for staying with us, and your "great" feedback. Hopefully you will be visiting us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Trond on Jun 2, 2021
Thank you for your review score - it is always appreciated with positive feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely looking country house hotel with its own gardens. Great restaurant and bar/lounge areas with garden/hill views. Liked that the hotel showcased local art works and local produce. Staff were very attentive and friendly.
Stayed 1 night in May 2021
Response from Trond on Jun 3, 2021
Thank you for your great feedback. This is greatly appreciated, and I will share this with the rest of the team.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to visit again
Break at short notice which turned out to be well worth it. Excellent staff and very good food.
Stayed 2 nights in Aug 2020
Response from Will Haegeland on Sep 4, 2020
Thank you for such great feed-back. It inspires us all when we get feed-back like this. We hope to see you back again soon. Kind regards, Will Haegeland General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Will Haegeland on Aug 27, 2020
Thank you for taking time to provide a score. We would love to achieve 5 star score, so looking forward to your next stay with us.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our pre-wedding getaway!
This is an amazing place to stay. I would recommend it as a place for romantic stays and great food. Very good value for money and one of the warmest welcomes we have had in such a quality hotel. Thank you for making our stay so special
Stayed 2 nights in Aug 2020
Response from Will Haegeland on Aug 11, 2020
Thank you for such great feed-back. I am delighted you enjoyed your stay with us. That is what make us tick. It is great to hear when we've got it right.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Trond on Nov 26, 2019
Thank you for your score!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very relaxing stay at this hotel. The staff were very attentive without being intrusive and I would highly recommend.
Stayed 1 night in Sep 2019

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Gem in The Borders
Marvellous stay. All staff extremely friendly and efficient. Room kept beautifully clean by housekeeping. We were lucky to be staying on the evening when the restaurant served the new autumn menu using locally produced foods. Delicious. I can’t praise this hotel highly enough. Thank you for a wonderful relaxing stay.
Stayed 3 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch out for the bears...
Cringletie House is a super experience: from driving up the long gravel drive; through the very personal reception (more than just a 'check-in'); to the twee rooms (complete with a super-cute teddy bear for adoption. Parent's - and husbands - beware!); and to a most excellent and pleasantly served breakfast. The grounds are extensive and very, very pretty. We had a most pleasant, impromptu stay.
Stayed 1 night in Jul 2019
Response from Will Haegeland, manager on Jul 23, 2019
Thank you for taking the time to provide feed-back. I am glad to see you enjoyed your time with us - and thank you for a great review. It means a lot to us all to hear when we've got it right.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
secluded area
great location, good staff. Needs some fine tuning. No one ever in the bar when I went.Very good food.
Stayed 3 nights in Jun 2019
Response from Will Haegeland, Manager on Jul 23, 2019
Thank you for your feed-back. I have taken your feed-back onboard and will review how we best improve the staffing of the bar.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great character. Friendly staff. Good excellent.
Stayed 2 nights in Jun 2019
Response from Will, Deputy General Manager on Jun 18, 2019
Thank you for taking time to provide feed-back. I am delighted to see that you enjoyed your stay - spread the word and come back ! All the best,

4/10 Poor

Bryan

Liked: Room comfort
Underwhelming
Beautiful location and accommodation. Food was exquisite. Unfortunately not much to do after dinner. Very quite no entertainment. I felt it was rather expensive for the room we had.
Stayed 1 night in Jun 2019
Response from Will, Deputy General Manager on Jun 15, 2019
Thank you for taking time to provide valued feed-back. I am glad to hear you enjoyed you stay with us and you found the food exquisite. We do have various events throughout the year where entertainment is included - you may want to look out for these.

8/10 Good

Nella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and its furnishings, fitments etc. was absolutely first class I was disappointed to some extent over the food which was, at best, OK but in very small portions.
Stayed 1 night in May 2019
Response from Jeremy on May 24, 2019
Thanks for your thoughts and sorry the food was not entirely to your liking. Hope you will come and try the summer menu and let us have a chat when you come.

10/10 Excellent

Rachael, Hampshire, UK

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in lovely surroundings. Friendly, helpful staff. Very dog friendly which Is the reason we chose this hotel.
Stayed 1 night in Mar 2019
Response from Jeremy on Apr 2, 2019
It was great to entertain you all and trust plenty pheasants and rabbits to keep certain people interested! Look forward to welcoming you back

10/10 Excellent

Bikeman, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Jeremy on Sep 11, 2018
Always a pleasure to look after guests and especially when we have wonderful feedback such as yours - thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Jeremy on Sep 4, 2018
Many thanks and glad you were nearly totally happy - we shall keep trying to get everything perfect

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you can!
An amazing place to stay. Friendly staff, wonderful location, excellent food, super comfortable bed and facilities in the bedroom/bathroom.
Stayed 1 night in Jun 2018

10/10 Excellent

John, Ayrshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant surroundings and excellent food. Lovely quiet country retreat.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in lovely location.
This is a lovely hotel with excellent restaurant outside Peebles. We loved our stay.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great if you want to get out of Edinburgh
Excellently situation. We received wonderful service and had two good meals in the restaurant. This is a fine hotel, worthy of a visit.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in beautiful surroundings
We could not fault anything. The staff were extremely helpful and the food surpassed our expectations.
Stayed 1 night in Apr 2018

10/10 Excellent

Sir Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Xmas Break
From check-in to check-out, it couldn't have been more perfect. The staff were very friendly and attentive, but without being intrusive.The chef produced excellent meals throughout the stay - a lovely Scottish tasting menu on Xmas Eve and a perfect Xmas Day lunch. Could happily have stayed on for longer! We have visited this hotel on numerous occasions, and unlike others where return visits were disappointing, we find ourselves happily returning to Cringletie time and time again. Can't wait for our first opportunity to return in 2018.

10/10 Excellent

Sir Kevin, Newcastle-upon-Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A proper, traditional Country House
From arrival to departure, staff were friendly, helpful and attentive with nothing too much trouble. The dining can only be described as fantastic - whether from the "Bar Menu" or the traditional Dinner Menu. Breakfast selections were excellent and a perfect start to the day.... The hotel has a lovely country house feel, and even though the Hotel was fully booked throughout our stay, it never had the feeling of being crowded. This is a hotel that we use often, and it never fails to please with the experience provided.
Stayed 4 nights in Oct 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This the second time I have stayed at this hotel whilst on a business trip. I find the place very warm and welcoming. The staff are very friendly and are only too please to serve you. I would stronly recommend this hotel.
Stayed 1 night in Oct 2017

10/10 Excellent

Bonnie, NC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expect to be spoiled
All staff we encountered were eager to please. Service was excellent, accomodations were luxurious, food was great. Location was private. Scenery was beautiful. Gardens were lovely. Would love to stay here again.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Close to town.
Lovely place. Double room very small. Someone not always at front desk. Very good breakfast.
Stayed 5 nights in Aug 2017

8/10 Good

Verified traveller

Disliked: Room comfort
Nice hotel beautiful setting
Hotel was nice, good breakfast. Beautiful setting. Room & bathroom very small for the double room. Woman at desk at check in was not very knowledgeable. Front desk not covered at night.
Stayed 5 nights in Aug 2017