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dusitD2 Naseem Resort, Jabal Akhdar – Avis

4.5 out of 5
dusitD2 Naseem Resort, Jabal Akhdar
Jabal Akhdar, Sayq, Al Batinah South

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 21 avis sur 29." "
Note de 8 – Bien, d’après 5 avis sur 29." "
Note de 6 – Acceptable, d’après 2 avis sur 29." "
Note de 4 – Médiocre, d’après 1 avis sur 29." "
Note de 2 – Terrible, d’après 0 avis sur 29." "

9,8/10

Propreté

9,4/10

Service et personnel

9,8/10

Commodités

9,2/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Maurice

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour parfait a 2000 mètres d'altitude
Accueil parfait surclassement Un merci spécial à Sanjay et April au restaurant la véranda mais je à dire que tout le personnel était extrêmement sympathique et professionnel Nous y retournerons un jour séjour trop court
Séjour de 1 nuit en mai 2023
Romel a répondu le 19 juin 2023
Dear Guest, Thank you for taking your time and sharing your experience during your stay at dusitD2 Naseem Resort Jabal Akhdar Oman. Your feedback is valuable to us and we will share your positive comments to our colleagues to motivate them more. We are expecting your next visit soon. Many ThanksRomel Rivera

10/10 – Excellent

Johann

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We spent 2 nights in DusitD2 and to be honest it was a very good surprise. The property standing is higher than we could expect when looking at the website/logo. Food was also very good. Staff members are very helpful. Special thanks to Haitman Sanjay and Rahima Irshad. We should recommend this property.
Séjour de 2 nuits en février 2023
Executive Office a répondu le 28 févr. 2023
Dear Khun Johann , We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort. On behalf of the resort management, we appreciate your valued evaluation of your experience with us. Thank you once again and we would like to welcome you back soon. Rufaida Al Hadhrami

10/10 – Excellent

Bandelier

Séjour de 1 nuit en novembre 2022
Executive Office a répondu le 8 déc. 2022
Dear Guest,Thank you for sharing with us your experience at dusitD2 Naseem resort and we look forward to hosting you back soon.Rufaida Al Hadhrami

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The best value hotel in the area!
We stayed here for one night with 2 kids. The hotel is brand new, very clean and nicely designed. The food both at dinner and breakfast was very good. The service was excellent. I had a Thai massage at their spa and it was great! Overall it is probably the best value hotel in the area!
Séjour de 1 nuit en octobre 2022
Executive Office a répondu le 8 déc. 2022
Dear Guest,Thank you for sharing your wonderful feedback. We are thrilled to know that you enjoyed your stay with us and appreciated the resort as well as our service.Once again, thank you and we do hope to have you at the resort again in the near future.Rufaida Al Hadhrami

8/10 – Bien

Diana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Es war ein sehr ruhiger, angenehmer Aufenthalt den wir sehr genossen haben.Für die Kinder gibt es sogar einen kleinen Kletterpark im Hotel. Das Hotel ist sehr gepflegt und wird durch das hervorragende Personal ( Azize, Sanjet?, Ajith) noch besser. Es war zu jederzeit in allen Bereichen des Hotels sehr sauber. Wir hatten ein technisches Problem im Zimmer, dies hat jedoch zu lange gedauert hier muss man schneller sein um das Problem zu lösen. Für die Anfahrt zum Hotel braucht man unbedingt ein Fahrzeug mit Allradantrieb (4WD) ansonsten wird einem die Zufahrt nicht gewährt. Wir haben wunderschöne Tage dort verbracht und können dieses Hotel empfehlen.
Séjour de 3 nuits en octobre 2023
Ganesh Kumar a répondu le 27 oct. 2023
Dear Ms. Diana,Thank you for sharing your feedback about your stay at our hotel. We're pleased to hear that you had a quiet and pleasant experience and enjoyed the small climbing park for children.It's great to know that you found our hotel well-maintained and appreciated the excellent staff, including Azize, Sanjet, and Ajith. We'll make sure to recognize their efforts. Maintaining a high level of cleanliness throughout the hotel is a top priority for us, and we're glad you noticed.We apologize for the technical problem in your room and the delay in its resolution. Your feedback highlights an area where we can improve, and we'll certainly work to be more prompt in addressing such issues in the future.Your note about needing a four-wheel-drive vehicle to access the hotel is valuable information for future guests, and we appreciate you sharing this detail.Thank you for recommending our hotel, and we hope to have the pleasure of welcoming you back for more wonderful days in the future. If you have any more comments or suggestions, please don't hesitate to share them.Thanks & RegardsGanesh Kumar

10/10 – Excellent

Moilim

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We did really enjoyed staying in this amazing hotel. My wife, our children and myself all have no regret of the experience. Rooms are spacious, clean and give a sense of privacy. Food was abundant, with many verities and continental dishes. Staffs were very friendly, supportive and prompt. Perhaps, the hotel may consider adding some games for toddlers.
Séjour de 2 nuits en juillet 2023
Arshad Zaid a répondu le 1 août 2023
Dear Khun Moilim,Thank you for your positive feedback. We are glad to hear that you and your family enjoyed your stay at our hotel. Your compliments about our spacious and clean rooms, abundant food choices, and friendly staff are much appreciated. We will certainly take your suggestion into consideration regarding adding games for toddlers. We hope to welcome you back soon!Arshad Zaid

4/10 – Médiocre

Mohammed Nadim

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
We were hoping to have a comfortable vacation as that was our first visit to Jabal Akhdar and I believe it will be our last. Our stay and our experience was terrible. The response for any requirement what so ever was zero. Telephone in our room was like giving us a toy to play with, nobody is answering on us at all on all extensions. We have been locked in our room for more than 45 minutes waiting for umbrellas due to heavy rain. And due to high no. of guests we found ourselves forced to have breakfast in a conference hall totally not equipped for breakfast, corner for kids for face painting, big screen with high voice with songs for kids, big table prepared for 8 persons seated by 2 persons and big row of people can’t find a place for them to sit…in total a big mess. After complaining to the hotel management to avoid all of this mess the same repeated when we tried to call at our departure from the hotel with more and more mess. I informed the front office manager that they are a really “hopeless case”.
Séjour de 3 nuits en juin 2023
Ganesh a répondu le 3 juill. 2023
Dear Mr. Nadim,,We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort, and on behalf of the resort management. Please accept our apologies for the shortcomings that you encountered during your stay and we will inform the relevant department to improve the quality of our services and we would like to welcome you again.Thanks & RegardsGanesh Kumar

10/10 – Excellent

Mohammad

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent stay. The buffet dinner and breakfast was also fantastic! The only issue is that the hotel should do something about the sewer smell that you come across along one of the walking paths.
Séjour de 1 nuit en mars 2023
Executive Office a répondu le 28 mars 2023
Dear Khun Mohammed,Thank you for leaving us this valued review. We are always looking for ways to enhance our services, and your feedback is an invaluable part of that process. Trust that we take serious consideration of your points.Thank you once again and we look forward to welcoming you back soon.Rufaida Al Hadhrami

10/10 – Excellent

Aaron

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super Hotel mit hervorragendem Frühstück und exzellentem Personal
Séjour de 2 nuits en mars 2023
Executive Office a répondu le 9 mars 2023
Dear Khun Aaron, We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort. On behalf of the resort management, we appreciate your valued evaluation of your experience with us. Thank you once again and we would like to welcome you back soon. Rufaida Al Hadhrami

6/10 – Acceptable

Cai Xuan Olivia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very small water heater which takes 15-30 mins to heat up in between showers. And the capacity also means your shower needs to be very quick (3 mins later and it turns ice cold again). Perhaps on a warm day it is fine, but it was 4degc at the resort that night. Had tried to ask for maintenance to come but that took over half hour before they were even on their way.
Séjour de 1 nuit en janvier 2023
Executive Office a répondu le 30 janv. 2023
Dear Guest,We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort. On behalf of the resort management, we appreciate your positive evaluation of your experience with us. Please accept our sincere apologies for all the dissatisfaction.Thank you once again and we would like to welcome you back soon.Rufaida Al Hadhrami

8/10 – Bien

Andreas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel im Hochland von Oman
Gutes Hotel, unbedingt mit Frühstück buchen, es gibt wenig Alternativen in der Umgebung - nächster Ort ca. 2km. Wichtig: Das Hotel ist nur mit Allradfahrzeug (4x4/4WD) erreichbar. Das wird vor dem Pass von der Polizei kontrolliert. Ein einachsiges angetriebenes Fahrzeug - auch mit guter Motorisierung - darf nicht passieren, trotz das die Straßen bis zum Hotel asphaltiert sind. Alternativ kann man sein Fahrzeug am Pass (ca. 25km vor dem Hotel) stehen lassen und einen Fahrer mit Fahrzeug buchen (one way ab 20 OMR). Buchung im Hotel kostet das doppelte. Man kann im Hotel Fahrräder buchen, darf damit aber das Hotelgelände leider nicht verlassen. Besser also gleich ein geeignetes Fahrzeug mitbringen/buchen. Wifi im Hotel ist sehr gut.
Séjour de 4 nuits en décembre 2022
Executive Office a répondu le 9 janv. 2023
Dear Khun Andreas,Thank you for taking the time to share your review with us regarding your recent stay. We are happy to learn that you have enjoyed your stay with us and appreciated the warm service offered.Once again, thank you and looking forward to welcoming you again at our resort.Rufaida Al Hadhrami

8/10 – Bien

Christoph

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Neues Hotel mit fantastischem Adventure-Park
Neues Hotel auf dem Sayq Plateau. Noch scheinen ein paar Bauten in Gang zu sein, was momentan noch etwas Staub aufwirbelt. Ansonsten tolle Zimmer, sehr gutes Restaurant, aufmerksames Personal. Wegen der Lage eingangs des Städtchens ist die Aussicht in die Bergwelt nur in höheren Etagen möglich. Das Preisniveau ist für omanische Verhältnisse sehr attraktiv. Dank des riesigen Abenteuerspielplatzes ist das Hotel sehr gut für Familien mit Jungmannschaft prädestiniert.
Séjour de 1 nuit en décembre 2022
Executive Office a répondu le 1 janv. 2023
Dear Khun Christoph,Thank you for leaving us this wonderful review. We at dusitD2 Naseem are thrilled to know that we had provided you an experience to remember.Thank you once again and we look forward to welcoming you back soon.Rufaida Al Hadhram

10/10 – Excellent

Corine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super
Super verblijf! Great service, very helpful and friendly staff. Food is fabulous!
Séjour de 1 nuit en novembre 2022
Executive Office a répondu le 8 déc. 2022
Dear Khun Corine,Thank you for giving us this wonderful review. We are delighted to hear that your overall time at dusitD2 Naseem resort was well spent.Thank you once again and we look forward to welcoming you back soon.Rufaida Al Hadhrami

8/10 – Bien

Cornelia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastischer Empfang, tolles Zimmer mit Balkon. Tolle Anlage und super Pool
Séjour de 1 nuit en novembre 2022
Executive Office a répondu le 8 déc. 2022
Dear Khun Cornelia,Thank you for sharing with us your experience at dusitD2 Naseem resort and we look forward to hosting you back soon.Rufaida Al Hadhrami

8/10 – Bien

NORRIS

Séjour de 1 nuit en octobre 2022
Executive Office a répondu le 8 déc. 2022
Dear Guest,Thank you for sharing with us your experience at dusitD2 Naseem resort and we look forward to hosting you back soon.Rufaida Al Hadhrami

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
In summary it was good stay with some issues. The rooms have thin walls and an interconnecting door and you hear every word. Which is not good when you want to sleep and the person next to you is partying. We had to change rooms due to loud and rude guests. In one of the rooms the bathroom flooded from the shower as the floor tiles where done wrongly. Additionally the feel of the place is strange and the hotel almost looks like a building site (maybe it will improve with time and better gardens) But let’s come to the positive, the rooms were clean and spacious. The location was good for hiking. The food in the restaurant was very good and the people in the restaurant tried everything to make us feel looked after.
Séjour de 4 nuits en septembre 2022
Ganesh a répondu le 21 juin 2023
Dear Guest,We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort, and on behalf of the resort management, we appreciate your positive evaluation of your experience with us. Please accept our apologies for the shortcomings that you encountered during your stay and we will inform the relevant department to improve the quality of our services and we would like to welcome you again. Thanks & RegardsGanesh Kumar

10/10 – Excellent

Abdulaziz

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I will come back again I really like the place
Séjour de 2 nuits en août 2022
Ganesh a répondu le 21 juin 2023
عزيزي الضيف،نشكرك على الوقت الذي قضيته في مشاركة رأيك معنا بخصوص إقامتك الأخيرة. يسعدنا أن نعلم أنك استمتعت بإقامتك معنا وأنك تقدر الخدمة الدافئة التي نقدمها.مرة أخرى ، شكرا لك ، ونتطلع إلى الترحيب بك مرة أخرى في منتجعنا.مع الشكر و التقديرجانيش كومار

10/10 – Excellent

Kenneth P., Clearwater Beach

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
unique property
Séjour de 1 nuit en août 2022
Ganesh a répondu le 21 juin 2023
عزيزي الضيف،نشكرك على الوقت الذي قضيته في مشاركة رأيك معنا بخصوص إقامتك الأخيرة. يسعدنا أن نعلم أنك استمتعت بإقامتك معنا وأنك تقدر الخدمة الدافئة التي نقدمها.مرة أخرى ، شكرا لك ، ونتطلع إلى الترحيب بك مرة أخرى في منتجعنا.مع الشكر و التقديرجانيش كومار

10/10 – Excellent

Ali

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Another Gem in the mountains
Beautiful hotel. Unlike it’s rivals (Anantara and alila), it’s less luxurious but also more reasonably priced! Perfect for families and friends. Lots of activities. Rooms are clean. However, the thing that stood out was the service and the food! Two waitresses in the main restaurant, Ms. Ehlyn and Ms. April were very welcoming, accommodating and sweet.
Séjour de 2 nuits en juillet 2022
Ganesh a répondu le 21 juin 2023
Dear Guest,Thank you for taking the time to share your review with us regarding your recent stay. We are glad to learn that you have enjoyed your stay with us and appreciated the warm service offered.Once again, thank you, and looking forward to welcoming you again at our resort.Thanks & RegardsGanesh Kumar

10/10 – Excellent

Arun

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en mai 2022
Ganesh a répondu le 21 juin 2023
Dear Mr. Arun,Thank you for taking the time to share your review with us regarding your recent stay. We are glad to learn that you have enjoyed your stay with us and appreciated the warm service offered.Once again, thank you, and looking forward to welcoming you again at our resort.Thanks & RegardsGanesh Kumar

10/10 – Excellent

Shadi

Séjour de 2 nuits en mai 2022
Ganesh a répondu le 21 juin 2023
Dear Mr. Shadi,Thank you for taking the time to share your review with us regarding your recent stay. We are glad to learn that you have enjoyed your stay with us and appreciated the warm service offered.Once again, thank you, and looking forward to welcoming you again at our resort.Thanks & RegardsGanesh Kumar

10/10 – Excellent

Kedar

Séjour de 2 nuits en avril 2022
Ganesh a répondu le 21 juin 2023
Dear Mr. Kedar,Thank you for taking the time to share your review with us regarding your recent stay. We are glad to learn that you have enjoyed your stay with us and appreciated the warm service offered.Once again, thank you, and looking forward to welcoming you again at our resort.Thanks & RegardsGanesh Kumar

10/10 – Excellent

Daniel

Voyage en famille
Points forts : Propreté, service et personnel
Great place and great personal
Séjour de 1 nuit en avril 2022
Executive Office a répondu le 10 mai 2022
Dear Khun Daniel, Thank you for giving us this uplifting feedback. We are thrilled to know that your experience at dusitD2 Naseem resort was memorable. Thank you once again and we look forward to welcoming you back soon. Rufaida Al Hadhrami

10/10 – Excellent

Emanuele

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Struttura nuova e molto funzionale, ottima piscina e palestra. Personale gentile e premuroso La zona è molto bella e ricca di sentieri
Séjour de 4 nuits en avril 2022
Executive Office a répondu le 10 mai 2022
Dear Khun Emanuele, Thank you for leaving us this wonderful feedback. We graciously accept your compliments and value them as much as we are pleased that your stay at dusitD2 Naseem resort left a great impact on you. Thank you once again and we look forward to hosting you back soon. Rufaida Al Hadhrami

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ممتازة
Séjour de 1 nuit en mars 2022
Executive Office a répondu le 10 mai 2022
ضيفنا العزيز، نود أن نشكرك على تخصيص بعض الوقت لمشاركتنا تجربتك في منتجع دوسيت دي 2 نسيم جبل الأخضر,و بالنيابة عن إدارة المنتجع فإننا نثمن تقييمك الإيجابي عن تجربتك معنا و نود أن نرحب بكم مرة أخرى. رفيده الحضرمي

10/10 – Excellent

Sabah

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2022
Ganesh a répondu le 21 juin 2023
Dear guest,We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort, and on behalf of the resort management, we appreciate your positive evaluation of your experience with us. Please accept our apologies for the shortcomings that you encountered during your stay and we will inform the relevant department to improve the quality of our services and we would like to welcome you again. Thanks & Regards Ganesh Kumar

10/10 – Excellent

Ahmed

Séjour de 1 nuit en octobre 2021
Ganesh a répondu le 21 juin 2023
Dear Mr. Ahmed,Thank you for taking the time to share your review with us regarding your recent stay. We are glad to learn that you have enjoyed your stay with us and appreciated the warm service offered.Once again, thank you, and looking forward to welcoming you again at our resort.Thanks & RegardsGanesh Kumar

10/10 – Excellent

Sultan

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
فندق ممتاز واثاث جديد والطاقم محترم الى ابعد الحدود والاكل ممتاز انصح به وبقوة
Séjour de 2 nuits en octobre 2021
Ganesh a répondu le 21 juin 2023
عزيزي السيد سلطان ،نشكرك على الوقت الذي قضيته في مشاركة رأيك معنا بخصوص إقامتك الأخيرة. يسعدنا أن نعلم أنك استمتعت بإقامتك معنا وأنك تقدر الخدمة الدافئة التي نقدمها.مرة أخرى ، شكرا لك ، ونتطلع إلى الترحيب بك مرة أخرى في منتجعنا.مع الشكر و التقديرجانيش كومار