Note fondée sur 359 évaluations vérifiées
3,7 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 29 avr. 2019 sur Hotels
par un voyageur vérifié
Publié le 4 mars 2024
There were issues when I checked in. The clerk watched as I stood at the desk and just stared at me. I had to introduce myself and state I was checking in. The lady still stared at me as if I spoke a different language. Then I was told that the rooms werent ready although we were at during "check in" times. When we finally got to the rooms the shower curtains were missing, bed sheets were dirty and there were roaches in one of the rooms we rented. For the price point the rooms were very dated and not well cleaned. Will not be staying again.
par un voyageur vérifié
Publié le 6 janv. 2024
The rooms were very clean, the staff were very helpful, they provided anything we needed. The room was well equipped with pots and pans, silverware, cups and plates, but I didn't realize that there was no oven. I guess I mistook the dishwasher as the oven. However my time spent there was good.
par un voyageur vérifié
Publié le 22 déc. 2023
Commentaires de Gestion de l’hôtel
4 janv. 2024 par Hotel Staff, Gestion de l’hôtel
Thank you for your amazing review and for staying with us at Candlewood Suites Savannah Airport! We are thrilled to hear that you enjoyed your stay! We acknowledge your concern of the pet fee and will pass it along to IHG for their standard fee. We hope to have the opportunity to welcome you back.
par un voyageur vérifié
Road trip.
Publié le 20 déc. 2023 sur HotelsUsed room as stop for driving trip to keys. Great area for that. Checkin was ok. Not a lot of personality. Got a terrible room right next to elevator. I’m sure it wasn’t the last room available! But room was nice.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Hotel Staff, Gestion de l’hôtel
Thank you for staying with us on your way to Florida Keys. We hope that you allow us another opportunity to welcome you back on your next visit to the area.
par un voyageur vérifié
Roaches everywhere
Publié le 28 août 2023 sur HotelsThere were so many cockroaches. Bad smell, room was not clean. It look like it was empty for long time with roaches running every where. The frontdesk person a man was not helpful that all.
Commentaires de Gestion de l’hôtel
28 août 2023 par Candlewood Suites Staff, Gestion de l’hôtel
Thank you for choosing Candlewood Suites and for taking the time to provide feedback.We apologize for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
par un voyageur vérifié
Pleasant stay
Publié le 27 juill. 2023 sur HotelsIt was ok. It’s hard to give them a proper rating since they are doing renovations. The stay was pleasant. No breakfast though which was surprising.
Commentaires de Gestion de l’hôtel
28 juill. 2023 par Hotel Staff, Gestion de l’hôtel
Thank for staying with us and providing us the feedback. We are excited to welcome you back with the renovated hotel during your next visit in the area!
par un voyageur vérifié
Publié le 13 mai 2023 sur Travelocity
Nice facility
Commentaires de Gestion de l’hôtel
13 mai 2023 par Hotel Staff, Gestion de l’hôtel
Thank you for staying at Candlewood Suites Savannah Airport and for your 5 star review!
par un voyageur vérifié
Publié le 25 mars 2023
I had dirty towels I had to wait two hours to check in. The elevator smelled and my bathroom smelled like Urine.
Commentaires de Gestion de l’hôtel
9 avr. 2023 par Hotel Staff, Gestion de l’hôtel
Hi Luchanna, thank you for taking time to provide feedback. We apologize that you had to wait and were not feeling well at check-in. We strived to get the room ready as soon as possible as your booking came in a short time prior to your arrival. We hope that you consider staying with us on a future visit to the area.
par un voyageur vérifié
Publié le 14 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 avr. 2023 par Hotel Staff, Gestion de l’hôtel
Thank you for staying with us and for your feedback