In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews of Le Chai de la Paleine

3 out of 5
Le Chai de la Paleine
10 Place Jules Raimbault, Le Puy-Notre-Dame, Maine-et-loire

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 51 reviews" "
Rating 8 - Good. 13 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was nice. Opportunities to use hot tub were pretty slim. There is no laundry service here or anywhere in town, however.
Stayed 6 nights in Mar 2022

10/10 Excellent

CHARLES, LONDON AND NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STEP BACK IN TIME
THE OPPORTUNITY TO STAY IN THIS REMARKABLE IS VERY SPECIAL. THE HISTORIC AND INTERESTING BUILDINGS THE DELIGHTFUL GROUNDS AND GARDENS A SUPER OPPORTUNITY THIS HOTEL IS SOMETHING FAR FRIM THE MADDING CROWD VERY COMFORTABLE VERY UP TO DATE IN A CHIC WAY AND SPOTLESS THE CHARMING HOST AND HIS WIFE THIS IS A GREAT OPPORTINITY TO RELAX AND ENJOY THE WONDERFUL ATMOSPHERE AND THE DELICIOUS BREAKFAST REFLECTING SO MANY LOCALLY SOURCED FOODS JUST A LOVELY EXPERIENCE ENTIRELY THANKS TO THE DELIGHTFUL CHARMING AND HIGHLY PROFESSIONAL HUSBAND AND WIFE TEAM WHO RUN THIS GREAT PLACE NOTHING IS TOO MUCH FOR THEM
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel. Room lovely and comfortable.
Stayed 1 night in Jun 2018

8/10 Good

Donald

Liked: Cleanliness, staff & service
A very comfortable place to stay and the owner was always very welcoming and helpful.

10/10 Excellent

Elaine, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully converted winery, with good decor. Our host was very friendly and hekpful, especially as we arrived New Year's Eve. He booked us into the only restaurant in town. An excellent meal.

10/10 Excellent

c, bucks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely quiet hotel
lovely quiet hotel, beautifully refurbished.Owner speaks good English and is most obliging.Room air-conditioned and very comfy bed.Great breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm & welcoming arrival
One night visit, would have loved another night here - very comfortable & relaxing. Lovely gardens, peaceful & scenic.

10/10 Excellent

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country hotel
Very friendly owner, beautiful location and grounds, clean and comfortable room in historic building, good breakfast, tea/coffee and bottled water in rooms

10/10 Excellent

Robert, Newcastle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous conversion
I was in 2 minds about posting a review because I wanted to keep this place a secret, it was that good. However, the owner, Philipe was such a good host that it was only right to submit a review. Accom is a converted wine press which has been done to a very high standard. Rooms are full of character, beams etc and decoration is very tastefully done and immaculate. Unique breakfast experience with the tables in huge wine barrels. Large grounds full of fruit trees and tables & chairs to sit outside. Will definately return if we are in the area again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we chose this Hotel
If you are visiting the Loire Valley then we would recommend this hotel. It is classified as 3 star but quite honestly it was better than the 4 Star hotels we stayed at during our trip. Phillipe is the most perfect host and we lacked for nothing. Allow Phillipe to advise on places to visit and places to eat you will not be disappointed We would not have found Montreuil-Bellay and Chateau Breze if it had not been for him

10/10 Excellent

Owen, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking surprise
We were traveling from Brittany to a village near Angouleme and decided to try for a stay over in the Loire Valley region. After finding Le Chai de la Paleine in a search for hotels near Saumur we decided to book based on other reviews. It was even better than expected. We enjoy a mix of high end hotels, boutique hotels, and self catering depending on the trip. This was somewhere between boutique and self-catering. The welcome we received when we arrived in the evening got us off on exactly the right foot and 10 minutes after dropping our bags off in our room we were walking the garden with a glass of wine and relaxing in the early evening sun. There is a nice restaurant a 5 minute walk from the hotel and Le Puy-Notre-Dame is a great jumping off point to visit nearby sites and towns. Granted, there isn't much going on in the evening but if you just want to relax, have a nice (and very inexpensive) meal in the evening and then set out to explore the surrounding sites in the morning this is an excellent choice. Comfortable, very friendly, and inexpensive. There is a nice kitchen open to the guests and as many other reviewers have mentioned, the "emergency bar". We will be back to stay again...

10/10 Excellent

John, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start to a memorable holiday
A fantastic warm and friendly welcome. The hotel impressed from the first sighting through to the last. The staff team were superb and the breakfast in the barrels was a wonderful memory. Great value for money. This was the first night of our holiday in France and was a great start.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place to stay, highly recommended, central loacated to explore Loire Valley, wine regions and visit chateaux. Hotel host very friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sue from Morair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Le Puy Notre Dame
The hotel was a little difficult to find but the satnav helped us. It is an old converted building retaining most of its original features. The decor etc is first class as are the staff. If we had more time there we could have visited lots of interesting places. On the recommendation of the hotelier we went to the one and only local restaurant, which was excellent. Would certainly stay there again if we are in the area. We liked the honesty kitchen where you can help yourself to drinks and they bill you at the end of the stay. Also the facility is there to make yourselves a snack etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely return to Le Chai, we were very impressed.
We only stayed here 2 nights because of other travel commitments but we shall definitely return here for a longer stay. The rooms are housed in the Chateau outbuildings and are of a very high standard, the garden is large and very peaceful with a secure parking area. We were greeted by the owners who are extremely friendly and helpful, they advised us of local restaurants and places to visit. The hotel only provides breakfast, the homemade yoghurts and preserves are fabulous, with a small shared kitchen where guests can heat evening meals, however, the local restaurant they recommend is only a short walk away and serves excellent quality, and value, evening meals. The Chateau is located in the centre of a beautiful village and is an ideal base for visiting the many attractions of the Loire valley. We visited the Chateau Villandry, fantastic ornamental flower and vegetable gardens, and the Bouvet Wine cellars in Saumur (fine champagne wines in all but name, and price). A hotel we can thoroughly recommend

10/10 Excellent

Audrey

Stayed 1 night in Aug 2023

10/10 Excellent

GHJ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Een leuk, authentiek gebouw met oorspronkelijke details. Een goed ontbijt. Geschikt voor een langer verblijf. Geen eetgelegeheden in de directe omgeving. Eigenaar spreekt Engels. Ook prettig. We kunnen alleen maar positief zijn over dit verblijf.
Stayed 1 night in May 2023

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Stayed 1 night in May 2023

2/10 Terrible

CHRISTIAN

Stayed 1 night in Aug 2022
Response from . on Jun 1, 2023
Au meme niveau que cette personne....

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour malheureusement trop court pour profiter pleinement de cet endroit exceptionnel, nous ne manquerons pas de revenir ! Un grand merci au propriétaire pour sa très grande gentillesse et pour nous avoir préparé un petit déjeuner malgré notre départ très matinal le dimanche !
Stayed 1 night in May 2022

8/10 Good

Alexy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Pierre

Business traveller
Liked: Cleanliness, property conditions & facilities
Peu adapté aux déplacements professionnels
Un très bel endroit mais avec un Wifi inexistant et un petit déjeuner qui n'est servi qu'à partir de 8h, ce n'est vraiment pas un endroit adapté à un déplacement professionnel. De plus, la chambre sous les toits est très chaude et équipée d'une clim' bruyante,
Stayed 1 night in Jul 2021
Response from Paleine on Jul 27, 2021
Cher Monsieur, Si le petit déjeuner buffet est servi à partir de 8h en cette saison estivale, nous proposons en revanche toujours à nos clients professionnels (ce que nous avons fait à votre arrivée) de le prendre sous forme de plateau personnalisé mis à leur disposition dans un espace restauration au 1er étage. Nous accueillons ainsi de nombreux professionnels toute l'année, appréciant le cadre, la tranquillité et le service que nous essayons toujours de personnaliser. Quant au wifi, même s'il est parfois plus aléatoire de le capter dans certaines chambres, compte tenu des murs en tuffeau, magnifiques mais épais, il est également toujours conseillé de vous installer dans la grande bibliothèque en mezzanine où la réception est idéale. Enfin, nous comprenons l'inconfort de la chaleur et proposons donc des climatiseurs, mais ils ne peuvent être silencieux, nous en sommes désolés. Nous sommes navrés que vous n'ayez pas apprécié votre séjour parmi nous, malgré tous nos efforts justement envers la clientèle professionnelle, qui apprécie particulièrement cette parenthèse de charme au calme. Isabelle et Richard, propriétaires gérants

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Cadre sympa , personnel a envie d’aider ( bcp de conseils sur les visites ) mais les contraintes liées au Covid ( pas de nettoyage de chambre ) / Check s’il manque qq chose limitent l’intérêt d’être dans un hôtel . Literie moyenne mais ok pour un 3 étoiles
Stayed 3 nights in Oct 2020

6/10 Okay

thomas

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle découverte
Belle découverte, charmant, propre, bonne literie, serviettes et couettes qui sentaient bon, seul petit bémol la plomberie est un peu bruyante notamment celle de la douche. Accueil super sympa, petit déjeuner copieux, cadre splendide et avec un spa, à refaire sans hésiter.
Stayed 2 nights in Aug 2020

10/10 Excellent

alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Stayed 1 night in Aug 2019

8/10 Good

karine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour mais très sympathique et accueillant. Tout est propre et de bon goût. La région est magnifique
Stayed 1 night in Jul 2019

8/10 Good

sabrina

Liked: Cleanliness, property conditions & facilities, room comfort
hotel très agréable
hôtel charmant, au calme, juste un bémol sur l'accueil ( remarque limite désagréable faite sur le ton de l'humour!!!) et il manque également le bonjour le matin au petit déjeuner.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très accueillant, clair dans l'échange, super petit déjeuner, havre de paix et sérénité autour de l 'établissement! je recommande!
Stayed 1 night in Jun 2018

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ne pas manquer !
Un hôtel au charme incroyable, et un accueil tout aussi chaleureux que professionnel.
Stayed 1 night in May 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable et soirée de détente
Hôtel conforme au descriptif. Bon accueil, jolie chambre, nous avons passé une bonne nuit malgré l'insonorité de notre chambre au moment des douches et du couchage. Très bon petit déjeuner, il manque par contre un peu de salé (jambon, charcuterie diverse...). Beau jardin et très bonne situation par rapport au Zoo. Je vous recommande cet hôtel qui vient d'être repris par une nouvelle direction depuis 1 an environ mais qui compte plus de 25 ans de métier. Possibilité de louer l'ensemble pour 55 personnes (salle de réception + nuitée) à un pris particulièrement attractif (mariage, anniversaire, etc.). N'hésitez pas à les contacter, ils seront à votre écoute. Nous reviendrons pour voir l'évolution de cet endroit. Marc et Pascale
Stayed 1 night in Aug 2017

2/10 Terrible

Séverine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucun respect!
Hotel à fuir!!!!

10/10 Excellent

Jean-Francois, Saint Cloud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel, calme, accueil très sympathique
Je recommande cet hôtel

6/10 Okay

Carole

Disliked: Staff & service

10/10 Excellent

DAVID, POITIERS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit très agréable. Vieilles pierres.

8/10 Good

Geert, Meulebeke , Belgie .

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
verblijf van 1 nacht ( zaken ) .
zeer vriendelijke en aangename eigenaar , nette en verzorgde kamer alsook de rest van het gebouw , ruime parking die s'avonds volledig wordt afgesloten , eetgelegenheden op wandelafstand uitgezonderd op maandagavond moet men naar n nabijgelegen dorp , ontbijt zeer schappelijk van prijs en voldoende , nergens iets op aan te merken , ook mooie omgeving = een aanrader . p.s. rustige omgeving .

10/10 Excellent

Loire Besucher, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für einen echten Ferienaufenthalt
Das Hotel liegt etwas ausserhalb in einem kleinen und schönen Ort. Das Hotel hat recht viel Grünfläche und Liegen laden zum verweilen ein. Wir sind leider etwas spät angereist und konnten die mögliche Ruhe nicht geniessen (beachtet die Öffnungszeiten der Rezeption!). Der Besitzer ist sehr sehr freundlich. Alles war sehr sauber und gemütlich, da es einen sehr familiäre Atmosphäre bietet. Wir kommen wieder und dann mit mehr Zeit. Die Lage des Hotels ist sehr gut und Ausflüge in der Gegend sind empfehlenswert. Z.B Weinbauer und ganz besonders die unterirdrische Pilzproduktion von La Cave Vivante du Champignon. Eine eindrückliche Führung durch die alten gegrabenen Tunnel gibt einem einen Eindruck zum Leben von früher und die Globalisierung von heute.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

paola, Ferrara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inhabergeführtes Hotel mit viel Liebe zum Detail
Pro: - richtig gutes Frühstück mit selbstgemachter Bio-Marmelade, frisch gebackenem Brot und tollen Bio-Säften inkl. hervorragender Betreuung durch Philippe. - tolles Gründstück mit großem Garten - großer gemütlicher Aufenthaltsraum - liebevoll eingerichtete Zimmer - toller Service und Betreuung durch Inhaber Contra: - keine Nachtbesetzung der Rezeption - späte Anreisen können daher schwierig werden. Insgesamt ein tolles Hotel mit dem besten Frühstück während meines Aufenthaltes in Frankreich.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre trop chère! Accueil très chaleureux. Salle de petit dej très agréable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel agréable à recommander
Un très bel endroit, un propriétaire aux petits soins, une chambre agréable, un grand jardin avec des jeux pour les enfants, un parking fermé,... bref que du positif et de chouettes souvenirs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ægtepar

Liked: Staff & service, property conditions & facilities, room comfort
Midt i vinmarkerne
Meget hyggelige værelser og morgenmaden bliver serveret i to spændende lokaler. En hel unik have.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very well welcomed by the owner, Philippe - a very nice man. He gave us good advice about where to go and what to do (he recommended we go to Chateau Breze which was amazing, well worth a visit) Also went into Saumur which was very nice. The garden outside the hotel is very nice and very big, so one evening we had a little picnic in the garden, lovely. There were walnuts from the garden in the rooms and they tasted great. There was wine available to buy in the kitchen (for "emergencies" as Philippe said) and loads of nice products in his shop. It was a great experience eating breakfast in a massive wine barrel !