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Super 8 by Wyndham Sault Ste Marie On – Avis

2 out of 5
Super 8 by Wyndham Sault Ste Marie On
184 Great Northern Rd, Hwy 17 North, Sault Ste. Marie, ON

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 538 avis sur 1001." "
Note de 8 – Bien, d’après 335 avis sur 1001." "
Note de 6 – Acceptable, d’après 83 avis sur 1001." "
Note de 4 – Médiocre, d’après 28 avis sur 1001." "
Note de 2 – Terrible, d’après 17 avis sur 1001." "

9,0/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Dominique

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parfait comme endroit avec un chien! Bon rapport qualité prix!
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 16 avr. 2024
Good Morning Dominique:Merci de rester avec nous.Nous apprécions la note de 5 sur 5!Nous sommes heureux que vous ayez apprécié notre propriété propre et acceptant les animaux.Prenez soin de vous et passez une bonne journée !Réception Super 8

10/10 – Excellent

Renee

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Maybe make sure some of the corners get clean everyonce in a while. But other then that it was really good.
Séjour de 4 nuits en février 2024
Jason a répondu le 7 févr. 2024
Hello Renee, Are you speaking about the corners in the rooms ? I will pull up your reservation and have the housekeeping team in that room to have look. ASAP. When we clean the rooms we clean everything every time, not once in a while. I will have them take a look. Thank you for this feedback and I hope you give us the opportunity to welcome you back in the future.

10/10 – Excellent

Frederic

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Super 8 Front Desk a répondu le 9 déc. 2023
Hi Frederic, Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Kathleen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, comfortable, spacious room with two arm chairs - much appreciated! A variety of options for breakfast. Good pricing as well. We will stay there again!
Séjour de 1 nuit en septembre 2023
Jason Lewis a répondu le 15 sept. 2023
Hello Kathleen, Thank you for taking the time to provide us with your positive feedback. These comments are great to see and I will be sure to pass them on to the Super 8 team.We look forward to welcoming you back

6/10 – Acceptable

Armand

Séjour de 1 nuit en juillet 2023
Jason a répondu le 25 juill. 2023
Hello Armand, Thank you for providing us with your feedback. Please let me know if you would like to expand on your experience as we would love to improve in the areas we can. We hope to welcome you back in the future

10/10 – Excellent

Manon

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Personnel très courtois. Beau design dans les chambres et chaleureux. Lit confortable et très propre. C'était parfait. Très bon rapport qualité/prix.
Séjour de 1 nuit en juillet 2023
Jason a répondu le 21 juill. 2023
Hello Manon, Thank you for taking the time to provide us with your feedback. I am happy to hear that you enjoyed the Super 8 and we hope to welcome you back soon Have a great day

10/10 – Excellent

Jean Guy

Séjour de 1 nuit en mai 2023
Front Desk Staff a répondu le 20 mai 2023
Good Morning Jean Guy:Thank you for staying with us.We appreciate the 10 out of 10 rating!Take care and have a great weekend!Super 8 Front Desk

10/10 – Excellent

France

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parfait pour stop rapide
Séjour de 1 nuit en janvier 2023
Front Desk Staff a répondu le 7 janv. 2023
Merci de rester avec nous.Nous apprécions la note de 5 sur 5 que vous avez fourniePrenez soin de vous et bon week-endSuper 8 Réception

8/10 – Bien

Patrick

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2022

6/10 – Acceptable

Roger

Séjour de 1 nuit en septembre 2021
Front Desk Staff a répondu le 18 sept. 2021
Good Morning Roger: Thank you for staying with us. We appreciate you taking your time to post a review. Please contact the hotel to find out why we were rated 6 out of 10. Take care and hope to hear from you. Super 8 Front Desk

8/10 – Bien

Claire

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon dans l'ensemble
L'hôtel et l'emplacement sont bien... Stationnement +++ Déjeuner OK Seul bémol, trop d'animaux... Jappement à 5h30 AM
Séjour de 1 nuit en septembre 2021
Front Desk Staff a répondu le 11 sept. 2021
Good Afternoon: Thank you for staying with us. We appreciate you posting a review. We are a pet friendly hotel and sometimes dogs do bark when someone passes by. Taker care and have a great day! Super Front Desk

10/10 – Excellent

Pierre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021
Front Desk Staff a répondu le 25 août 2021
Thank you for the feedback.

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021
Front Desk Staff a répondu le 8 août 2021
Good Morning Daniel: Thank you for staying with us. We appreciate the 10 out of 10 rating you posted for our hotel. We are pleased you enjoyed your stay. Take care and have a wonderful day! Super 8 Front Desk

6/10 – Acceptable

Lise

Séjour de 1 nuit en août 2021

10/10 – Excellent

Pierre-Franck

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en juillet 2021
Front Desk Staff a répondu le 17 juill. 2021
Good afternoon Pierre-Frank: Thank you for staying with us. We appreciate the 10 out of 10 you rated our hotel. Take care and have a wonderful day! Super 8 Front Desk

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good service excellent rooms. Great breakfast
Séjour de 2 nuits en mai 2024
Super 8 Front Desk a répondu le 16 mai 2024
Good Morning John, we appreciate your feedback. We are pleased to know that you've had a wonderful stay with us.Have a great day!Front Desk Super 8

10/10 – Excellent

Yokesh

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and tidy rooms. Bathroom was super clean and organized towels and toiletries. Easy and fast check in
Séjour de 1 nuit en mai 2024
Jason a répondu le 14 mai 2024
Hello Yokesh, Thank you taking the time to provide us with your positive feedback. I am happy to hear that you had a great stay and we look forward to welcoming you back in the future. Have a wonderful day

10/10 – Excellent

Sikander

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property at prime location with multiple restaurant options. Rooms are spacious, clean and tidy. Would recommend.
Séjour de 1 nuit en mai 2024
Super 8 Front Desk a répondu le 12 mai 2024
Good Morning Sikander:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean and tidy room, and our prime location with many food options nearby.Take care and have a wonderful day!Super 8 Front Desk

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good location
Séjour de 1 nuit en avril 2024
Super8 a répondu le 12 mai 2024
Hi Michael, Thank you for your 5 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 – Bien

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient location.
Séjour de 1 nuit en mai 2024
Super 8 Front Desk a répondu le 12 mai 2024
Hi Michael, Thank you for your 4 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 – Bien

Michelle

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Super 8 Front Desk a répondu le 12 mai 2024
Hi Michelle, Thank you for your 4 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

6/10 – Acceptable

Megan

Voyage d’affaires
Points forts : Service et personnel
Basic hotel, no frills. The shampoo bottle that was provided for me was used. The bed was comfortable. Water pressure was adequate.
Séjour de 1 nuit en avril 2024
Jason a répondu le 14 mai 2024
Hello Megan, Thank you for taking the time to provide us with you feedback. I would like to think we are better than " no frills " but yes you are correct we are not a 5 star hotel property. The Super 8 team is very excited as we are set for a full room re-fresh witch will include new bathrooms, new beds, new AC units and upgraded furniture.We hope you give us the opportunity to welcome you back in the future. Have a wonderful day

10/10 – Excellent

Danielle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Super8 a répondu le 9 mai 2024
Hi Danielle, Thank you for your perfect score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 – Bien

albert

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have all the amenities within walking distance to the hotel
Séjour de 1 nuit en mai 2024
Super8 a répondu le 7 mai 2024
Hi Albert, We're thrilled to hear that you found everything you needed within walking distance of our hotel. Convenience is key, and we're delighted that our location met your needs. We hope you had a fantastic time exploring the area, and we can't wait to welcome you back for another enjoyable stay!

10/10 – Excellent

Karen

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the hot tub!
Séjour de 1 nuit en avril 2024
Super8 a répondu le 7 mai 2024
Hi Karen, Thank you for sharing! We're delighted you enjoyed the hot tub. Looking forward to welcoming you back soon!

10/10 – Excellent

Renae

Points forts : Service et personnel
Séjour de 1 nuit en mai 2024
Super 8 Front Desk a répondu le 5 mai 2024
Thank you for your 5 out of 5 rating. We're thrilled you enjoyed your stay with us! Thank you for recognizing our efforts to maintain a high standard at our hotel. Your kind words mean a lot to us. We hope to welcome you back soon!

6/10 – Acceptable

Laureen

Voyage en famille
Points forts : Service et personnel
Check-in was smooth. There were a few options for breakfast which was appreciated and the coffee was good. Our room had a very strong smell like air freshner (Frebreeze type smell) which isn't great when you're sensitive to scents. We opened the window but that didn't help much. Had we checked in earlier in the day, we would have asked for a different room. The beds weren't terribly comfortable but okay for one night. The heating/cooling system in the room was very loud so we turned it off for the night.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Joanne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Residential area where some properties are not particularly well kept. That said - the hotel itself is in excellent shape and well run.
Séjour de 1 nuit en mai 2024
Super 8 Front Desk a répondu le 2 mai 2024
Thank you for your 5 out of 5 rating. We're thrilled you enjoyed your stay with us! Thank you for recognizing our efforts to maintain a high standard at our hotel. Your kind words mean a lot to us. We hope to welcome you back soon!

10/10 – Excellent

Elliot

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a nice clean hotel with a great free breakfast set-up. Pet friendly rooms available. We’ll stay here again.
Séjour de 1 nuit en avril 2024
Super 8 Front Desk a répondu le 1 mai 2024
Good Morning Elliot: Thank you for staying with us .We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean property and the close dining options available. Take care and enjoy your day! Super 8 Front Desk

10/10 – Excellent

Eraj

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 30 avr. 2024
Good Morning Eraj:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you had great service.Take care and enjoy your day!Super 8 Front Desk

8/10 – Bien

Beverly

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall it was a great stay! But disappointed with our breakfast with no eggs! Hard boiled eggs are the easy to have on hand and should be offered with a continental breakfast
Séjour de 1 nuit en avril 2024
Jason a répondu le 30 avr. 2024
Hello Beverly, Thank you for providing us with your feedback. I am not sure if you were not able to see the fridge that had the hard boiled eggs in them ? but we have had hard boiled eggs at breakfast for many years. We also have a breakfast attendant that can assist with any questions or refill the station if it was empty. I am sorry you missed out on the eggs but if you plan to return we are happy to show you the location of the eggs. We hope you had a safe travel and look forward to welcoming you back in the future

8/10 – Bien

Tyson

Clean and friendly staff
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 30 avr. 2024
Good Morning Tyson:Thank you for staying with us.We appreciate the 4 out of 5 rating!We are pleased you enjoyed our clean property and our friendly staff!Take care and have a wonderful day!Super 8 Front Desk

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel
A good value property. Nothing fancy, but clean and somewhat updated. Lots of dining options close to the facility too. Would recommend.
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 30 avr. 2024
Good Morning Michael:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean property and the close dining options available.Take care and enjoy your day!Super 8 Front Desk

4/10 – Médiocre

Keith

Voyage avec des animaux de compagnie
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Noisy….outside and in
Séjour de 1 nuit en avril 2024
Jason a répondu le 30 avr. 2024
Hello Keith, Our aplogies that you had these noise issues. Were you able to contact the front desk when these issues were happening? Front desk team is great as asking other to keep it down and also doing outside walk arounds to keep the parking lot safe and noise free. Again, please accept our aplogies and we hope to welcome you back in the future .

8/10 – Bien

corazon

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
good service, two thumbs up!
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 28 avr. 2024
Good Afternoon Corazon:Thank you for staying with us.We appreciate the 4 out of 5 rating!We are pleased you had good services and a thumbs up to you for being you!Take care and have a wonderful day!Super 8 Front Desk

10/10 – Excellent

Peter, Ingersoll

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was well located and easy to find. Staff were all very friendly. Room was very clean, comfortable beds and quick breakfast available before hitting the road
Séjour de 1 nuit en avril 2024
Super 8 Front Desk a répondu le 28 avr. 2024
Greetings Peter! Thank you for staying with us. We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options. Take care and have a wonderful day!Super 8 Front Desk

6/10 – Acceptable

John Kenneth

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Check in staff person not even remotely pleasant or welcoming. My wife and I have stayed at this property on multiple occasions. This would be the first time that we did not feel like a valued customer. The person was efficient but, on our check in, not the appropriate person to greet travellers
Séjour de 1 nuit en avril 2024
Jason Lewis a répondu le 29 avr. 2024
Hello John, This is very disappointing to read that the staff were not welcoming or pleasant. I will be following up personally with the staff member and provide any training they need to better their guest services skills. This is not the experience we wanted you to have. Please email me back and I would love to discuss more about your stay and also find out if you will be travelling back this way anytime soon ? Look forward to speaking with you

10/10 – Excellent

Heidi

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean, kind staff, fantastic breakfast options
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 26 avr. 2024
Good Morning Heidi:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options.Take care and have a wonderful day!Super 8 Front Desk

8/10 – Bien

John

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Excellent service clean rooms. Very satisfied with the continental breakfast. We wil return!!!
Séjour de 1 nuit en avril 2024
Super8 a répondu le 24 avr. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

8/10 – Bien

Mahnaz

Voyage de couple
I like it ,every thing is good Thanks.
Séjour de 1 nuit en avril 2024
Super8 a répondu le 24 avr. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

10/10 – Excellent

Allan

Voyage de couple
Points forts : Service et personnel, commodités
Staff friendly and variety for selection for breakfast.
Séjour de 2 nuits en avril 2024
Super8 a répondu le 24 avr. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

6/10 – Acceptable

Scott

Séjour de 1 nuit en avril 2024
Super 8 Front Desk a répondu le 12 mai 2024
Hi Scott, Thank you for your 3 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 – Bien

Marilyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 20 avr. 2024
Good Afternoon Marilyn:Thank you for staying with us.We appreciate the 4 out of 5 rating!Take care and enjoy your day!Super 8 Front Desk

10/10 – Excellent

Tracy

Séjour de 1 nuit en avril 2024
Super 8 Front Desk a répondu le 12 mai 2024
Hi Tracy, Thank you for your 5 out of 5 score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 19 avr. 2024
Good Morning Sarah:Thank you for staying with us.We appreciate the 5 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

10/10 – Excellent

Migel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet
Séjour de 1 nuit en avril 2024
Super8 a répondu le 18 avr. 2024
Thank you for the 5-star review! We're thrilled you enjoyed your stay and hope to welcome you back soon!

10/10 – Excellent

Cara-Lee

Séjour de 1 nuit en avril 2024
Super 8 Front Desk a répondu le 7 mai 2024
Thank you for your perfect score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

10/10 – Excellent

Susan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Feel safe and like the property.
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 16 avr. 2024
Good Morning Susan:Thank you for staying with us.We appreciate the 5 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

10/10 – Excellent

Cara-Lee

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
quiet and clean.. great customer service
Séjour de 1 nuit en avril 2024
Front Desk Staff a répondu le 16 avr. 2024
Good Morning Cara-Lee:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our great staff and our clean and quiet rooms.Take care and enjoy your day!Super 8 Front Desk

10/10 – Excellent

Gerry VAN

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in was easy with courteous staff on hand. The room was clean and spacious with all the amenities as described on the web site. (Flat screen TV, mini fridge, an extra blanket,etc. The only down side was the noise of the heater/air conditioner fan...but I've never found a quiet one at any facility I've stayed at. We just turn off the heat for the night time hours. The complimentary breakfast was great and well supplied. No, you won't find sausage or bacon BUT help yourself to hard boiled eggs, French toast, waffles, cereals, fresh fruit, bagels, muffins, yogurt, milk, tea and coffee. Hey, anyone should be able to find something they like here. Well done Super 8, we enjoyed our stay and will be back.
Séjour de 2 nuits en avril 2024
Super 8 Front Desk a répondu le 28 avr. 2024
Greetings Gerry! Thank you for staying with us. We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options. Take care and have a wonderful day!Super 8 Front Desk