Positive: Decor!
Negatives:
1. No towels in pool/hot tub area. I had to go to the front desk dripping wet and the front desk representative apologized when handing me towels. Advisedly, many guests were using the pool facilities including a busload of ringette players, staff were attempting to replenished the supply.
Oddly enough, I observed several other guests going to the front desk where they obtained towels, I spoke with some guests who were getting towels from their rooms. It would be nice if a sign was posted at the pool entrance advising there were no towels in the pool area as many guests assumed there were towels inside and when they'd finished swimming, they were suck dripping wet without means to dry off..
2. Apparently, someone concluded the hot tub should be shut down. I used it prior to going to the front desk to get towels, my 13 year old granddaughter remained in the hot tub. She left the hot tub and came to the pool entrance door to take the towels I'd obtained at the front desk she then returned to the hot tub.
I went to our room. Within a few minutes she returned to my room, advisedly a female member of a ringette team told her she had to get out of the sauna because the chemicals were too high. This person then pushed a button on the wall and the hot tub's motors stopped running. I spoke with the front desk who advised an employee had told people the unit was not to be used.
Why was an "Out of Use" sign not posted?