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Reviews of City Center Inn and Suites

2.5 out of 5
City Center Inn and Suites
610 Idylwyld Dr N, Saskatoon, SK

Reviews

3.8
Rating 10 - Excellent. 11 out of 400 reviews" "
Rating 8 - Good. 43 out of 400 reviews" "
Rating 6 - Okay. 48 out of 400 reviews" "
Rating 4 - Poor. 76 out of 400 reviews" "
Rating 2 - Terrible. 222 out of 400 reviews" "

4.4/10

Cleanliness

4.8/10

Staff & service

5.2/10

Amenities

3.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
The temperature of the room was 13C, set at 25C,it never got any warmer all night, temperature outside -35C. The tub took 10 minutes to drain, the plumbing was assembled backwards with hot water coming out of the cold side. No coffee pot in room. Thin blankets, old mattress.
Stayed 1 night in Jan 2020
Response from Staff of City Centre Inn and Suites on Jan 29, 2020
Sorry for any issues you experienced while staying at our hotel . We will take all effort to resolve any issues brought to our attention .

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience I Have Had
Sworn at and yelled at by owner for asking calmly if I could cancel our room due to pool water slide and hot tub being condemned by the city. Non smoking room smelled like badly of smoke. Beds bowed and broken furniture in room. Toilet did not flush properly. Thin walls. Front desk staff said that behavior was typical of the manager/owner and that all of the monthly renters hate him.
Stayed 1 night in Jan 2020
Response from ms on Jan 11, 2020
i am sorry you were unhappy with your stay . Our pool was just not open because needed serviced . Our management is friendly courteous and apply our self in a friendly atmosphere . Sorry you had an unpleasant experience .

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the City Center Inn and Suites was okay. The room was okay. The bathroom needs some updating. The tub is old and the enamel is worn down badly, the sink and area needs to be replaced. There was no stopper for the sink, for those that use a sink to shave. TV was very snowy. Little things that make a person want to stay there again were lacking.
Stayed 2 nights in Dec 2019
Response from MPS on Jan 11, 2020
Sorry for the little issues you found at your stay at our hotel . We aim to please all guests .

4/10 Poor

Tracy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Will not stay again
Very noisy being close to the road...heat not good in the room and the offered room to replace wasn’t any better. Was told there was coffee in n the lobby 24hrs a day, but when I went in the am there was only enough for one cup and they had nothing else (no sugar substitutes..had to ask for cream).
Stayed 1 night in Oct 2019

2/10 Terrible

Anonymous

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a safe place to stay. I will not recommend anyone to stay there and especially if you have kids then please avoid this place. People use filthy and dirty language whole night while screaming and yelling! It’s a real bad place!
Stayed 1 night in Oct 2019

4/10 Poor

J.D., Saskatoon

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Someone had music going loud enough to make my bedside table vibrate. The bathroom light didnt work. Also, there was a used needle sitting 10 feet outside the door in the parking lot. The beds where ok and felt clean at least. The staff was friendly.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite ok all ruound. Local road construction caused some access problems.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
It is an old motel with some updating but with some poor people on long term rentals who stay up all night being noisy. It is close to a crappy section of Saskatoon on the freeway. The traffic noise was terrible
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is no longer called Northwood and the name had changed before.I arrived they said due to a incident. They only supplied 1 face cloth and hand towel. After requesting towels 3 times and not receiving them I gave up.The place really needs cleaning up. Checked out. I cannot believe that you would have this location on your list. Obviously it has no been inspected by Hotels.com
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisemakers, needs someone to clean better. Never stay here again.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The bed was comfy that's all nothing more to add you get what you pay
Stayed 2 nights in May 2019

2/10 Terrible

Beverley

Disliked: Staff & service
Extremely unsafe area
Obvious prostitution being conducted from other rooms and drug dealing. Did not stay for even the first night as friends we knew in Canada insisted we did not return due to our own personal safety.
Stayed 5 nights in May 2019

8/10 Good

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allgood
Stayed 1 night in Apr 2019

4/10 Poor

geald

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Close but no cigars
No wifi as advertised. Plastic bed liner made the bed hot and uncomfortable. Could not get into original room nor could clerk. Felt like downgraded.No continental breakfast. Hotel has potential. Room was updated but curtain hides the air conditioning causing them to flap and open on their own.
Stayed 1 night in Apr 2019

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare stay
This hotel is gross, we booked with promise of a pool and waterslide both have been non functional for year, our hotel room was 30 degrees and wouldn’t turn down and a/c unit was broken, occupants in other rooms were very loud and woman dressed inappropriately were walking around room to room looking for men, the promise of free wifi was a lie it’s been down for some time. This stay was horrible
Stayed 1 night in Apr 2019

10/10 Excellent

Berton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place great prices
It’s cheap but very clean and cops are always around close by
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
It was very loud an the people were not that friendly at all
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Not realky my kinda place to stay an the staff told me i was on a do not invite list
Stayed 1 night in Mar 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Good stay
Stay was good! Room was clean. Hotel location is in the heart of the city so street can be a bit noisy but for the price I’ll be staying again
Stayed 1 night in Feb 2019

8/10 Good

Martin

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

4/10 Poor

CK

No internet so bad
Stayed 1 night in Feb 2019

2/10 Terrible

AL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No a good experience!
I've stayed here a few times and always had good luck. NADA this time. NO coffee machine in the room. NO FREE BREAKFAST. Nothing but excuses. Snow was 12" deep getting to the room. Too cheap to get a plow in. And we just barely had heat approx 14 degrees. Good thing we like it cool while sleeping. TV was a Roku tv which means it goes to the internet to run. Kept freezing and stuttering. I give this stay a 0 or 1 at best. Sorry but I will never be coming back.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
No snow removal!!!
Was tough getting to my car just outside the room because of lack of snow removal. Radiator in room was very loud. There is no more breakfasts the websites advertise pools and hot tub. There is none. No guide for the tv. Think is just the plain basic cable Overall for the price was just average for a budget motel.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

2/10 Terrible

James

Disliked: Cleanliness, staff & service, room comfort
Never again
The Room was freezing cold and never warmed up even though the heat was turned up also no plug for the bath tub. When I told the front desk about the heat issue the response was a shrug. Very disappointed
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst motel I ever stayed at. Avoid this motel at all costs! This hotel has people living in their units for multiple days. They have signs posted for nightly and weekly rates. Shady area of town. Shady people on the street seen milling around this area and walking through their parking lot. My room had dirty bathroom towels in it. There were towels with large dark brown stains on them. Appeared to be excrement. Complained to management and basically gave me lip service and offered a free stay for the next time I would stay there. No thank you. He can keep it. I will never come back to this horrible dirty shady hotel. Spend a bit more money and go elsewhere, that’s my advice.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Northwoods is excellent for us 🌳Quiet Pleasant Staff Clean.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Want to feel violated & have stuff stolen stay her
Was the worst stay I ever experienced. This was a medical trip. Every night I'd come back my room key wouldn't work so I'd have to get a new one. I stayed 5 nights every night my room looked rummaged through. Had food and pop etc in the fridge that was missing and one morning I was in the shower I thought I heard the door. Came out couple minutes later never thought anything of it until I was at the hospital and went to pay for food and my money $125was missing out of my wallet. 2 out of the 5 nights I had people waking me up at 3am knocking on my door. WILL NEVER STAY HERE EVER AGAIN.
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
I booked this hotel for my husband for a business trip to the city! Of course wanted inexpensive as he wasn’t going to be there long and only to sleep. He says the hotel was satisfactory for the price! No complaints. I will book it again for him for future trips!
Stayed 1 night in Jan 2019

10/10 Excellent

Berton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 102 was amazing
I was able to get an early entry on the room and it is fantastic I was driving all night and got really tired they allowed me to pay $30 extra to be able to check in roughly about midnight the night prior to my booking that was nice of them and thank you very much for your hospitality and the cleanse the Ness of the room
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice bed was soft but no blankets at all felt like the sheets just for the bed it was kinda cold cuz blankets r way way to thin there noy even blankets they were only sheets couldn't lock the doors
Stayed 1 night in Dec 2018

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018
Response from northwoods management on Dec 12, 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with my stay, would use again if I need to stay in saskatoon.
Stayed 2 nights in Oct 2018
Response from manager on Dec 12, 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is an older facility and is in the process of renovation, rooms and pool area being rehabilitated as funds allow in my opinion. Staff was friendly and made time to answer questions. The breakfast cook/server was friendly, food was well cooked in the manner I wished. There are eateries within walking distance and saskatoon has several taxi services so location is not that much of a concern and with a police station not too far away and staff walking the property several times during the night, keeps the less than desirables moving along. The parking areas are well lit and I would not be apprehensive about leaving a vehicle parked here. It's not the Hilton, but then again you aren't paying Hilton prices either
Stayed 7 nights in Oct 2018
Response from manager on Dec 12, 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Better than expected
After reading reviews about this hotel online, I got really scared that I had made a huge mistake. But sincerely it wasn’t as bad as I thought. I guess they have some renovations going on. The room was very clean and so was the bathroom. The bed was also very comfy and the micro wave and freezer worked well. They always came to clean the room daily. Just a few things for improvement: the room had a particular smell. It wasn’t unbearable but it could be better. The second thing is that it took forever for the water to be hot. But overall it was a great and quiet stay and would definitely be coming back.
Stayed 4 nights in Oct 2018
Response from manager on Dec 12, 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Pamela, Melfort

Liked: Cleanliness, staff & service, room comfort
This motel is dated but very clean. The beds were very comfortable. I will definitely book here again .
Stayed 2 nights in Oct 2018
Response from Ronnie on Oct 30, 2018
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2018
Response from Management on Oct 31, 2018
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018
Response from Management on Oct 31, 2018
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Lucas

Disliked: Property conditions & facilities
Affordable, but needs some updates
Room was comfy and clean. All amenities were there. The problem, but I didn't know in advance that the maple bugs were everywhere. In the hotels defense is a local problem, not just for this place. They did change my room though. Otherwise, the outside of the hotel could use a little upgrading.
Stayed 2 nights in Oct 2018
Response from Ronnie on Oct 30, 2018
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Gary, Regina Canada

Liked: Staff & service
Disliked: Room comfort
Room was really cold and I went because the slide and pool were advertised but was under repairs which I think was a bit deceiving.
Stayed 2 nights in Oct 2018
Response from Management on Oct 30, 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was knowledgeable, and the price was right.
Stayed 1 night in Oct 2018
Response from Management on Oct 31, 2018
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2018
Response from Management on Oct 31, 2018
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Shaun, Saskatoon

No pool people fighting outside they were ready telling g is no to stuff our room was freezing
Stayed 1 night in Sep 2018
Response from Management on Oct 31, 2018
Thanks for staying with us. We appreciate your feedback