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Outstanding breakfast! Eggs were advertised as "cage free" and were fluffy and delicious. Sausage links and home fries were also excellent.
Nice whirlpool next to the indoor pool.
John
Stayed 2 nights in Mar 2024
Response from T on Apr 5, 2024
Thank you for your kind words! We appreciate your stay!
Thank you for your feedback. We appreciate your stay.
4/10 Poor
Mary
Feb 18, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was noisy. I could hear other guests talking at midnight. There was a loud intermittent clanking sound coming from somewhere and the heating fan was very loud. Worst of all, there were no blackout draperies---and bright light from a very high double LED street light shown in the room all night long, making it almost as bright as day. The staff were all very pleasant and helpful, especially when there was a fire alarm requiring all to exit the hotel.
Mary
Stayed 2 nights in Feb 2024
Response from T on Feb 25, 2024
Thank you for your feedback. We appreciate your stay.
Young man checking us in was professional and very friendly, had us checked in within 5 minutes. He also assisted us in finding a very nice restaurant with very friendly staff for dinner. The free breakfast although missing fruit which is common to have was fresh and we were never rushed at the end but encouraged to enjoy and eat more…very friendly staff.
Tara
Stayed 1 night in Feb 2024
Response from Kelly V on Feb 13, 2024
Tara, Thank you for taking time to review your stay at the Fairfield Inn and Suite, Saratoga-Malta. It sounds like you enjoyed your stay and hope that you will consider returning if your travels bring you back this way!
10/10 Excellent
Christy
Feb 8, 2024
Christy
Stayed 1 night in Feb 2024
Response from T on Apr 1, 2024
Thank you for your feedback. We appreciate your stay!
Thank you for your feedback. We appreciate your stay.
8/10 Good
robert
Business traveller
Jan 17, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The problem here is that they don't recycle anything. Coffee machine and dining area have too much disposal plastic. Toilet was loose. There's no fan in the bathroom. Otherwise room was clean and comfortable, Staff competent and welcoming.
bob
robert
Stayed 1 night in Jan 2024
Response from T on Feb 5, 2024
Thank you for your feedback. We appreciate your stay.
Enjoyed this hotel from the momemt i checked in till checking out. The entire staff is friendly. The hotel is clean and you see staff keeping it looking that way during the day. Breakfast is a real breakfast too, the waffles were the highlight for me. The pool and whirlpool were functioning as well. I will definitely return.
Rachael
Stayed 1 night in Jan 2024
Response from T on Feb 5, 2024
Thank you for your kind feedback. We appreciate your stay!
Over the top friendly check in and breakfast hostess. Room was clean. Bed was comfortable and nice quiet nights sleep. Breakfast waffels were good. Would definately stay here again.
Tracy
Stayed 1 night in Dec 2023
8/10 Good
Jon
Nov 28, 2023
Jon
Stayed 1 night in Nov 2023
Response from T on Feb 5, 2024
Thank you for your feedback. We appreciate your stay.
We had booked our room few hours before arriving as we were on a road trip. Check in went fine but when we got into our room, the room very strongly smelled like cigarette smoke. It was so overpowering that we had a hard time in there. Then we decided to take a shower. And we found clips of hair on the shelf in the shower so someone had shaved in there. My guess is that they had to kick out a smoker from that room earlier that day or that person left. I don’t get why we got a room with a dirty shower and the room smelled so bad. We couldn’t wait to leave this morning.
Kimberly
Stayed 1 night in Oct 2023
Response from T on Oct 23, 2023
Thank you for your feedback. We apologize you had a situation with your room. If we had known, we would have tried to rectify the situation. We appreciate your stay and hope you have a better stay next time.
I was pleasantly surprised by entire experience.The staff was great, Pool was as pictured and clean.The breakfast was very good and the staff in the breakfast area was terrific!
The hotel was right off the highway ,I was just staying for one night .
An extremely satisfying experience. The price was also very fair,
Satisfied customer, Joanne Eden
.
Joanne
Stayed 1 night in Oct 2023
Response from T on Oct 20, 2023
Thank you for you kind words! We appreciate your stay and hope to see you again soon!
it was a clean Hotel. We were up on the top floor as I wanted to avoid noise from people above me. They was a loud crowd of people staying on that floor and their kids were running up and down the halls. They did stop at eleven. The beds need to be replaced and the pillows were horrible. It was a very busy Hotel . They had to deal with a lot of people during the Breakfast . The Breakfast was fine and like what most of the other Hotels give you. The Breakfast people were run off their feet but they were friendly and pleasant we only stayed one night but I would not return due to the beds and pillows..
LORRAINE
Stayed 1 night in Oct 2023
Response from T on Oct 11, 2023
Thank you for your feedback. We appreciate your stay.
Thank you for your feedback. We appreciate your stay.
8/10 Good
Lorraine
Travelled with family
Oct 8, 2023
Disliked: Amenities
1. I reserved two nights through Expedia. It was supposed to be 158 each night. They charge me the full price for the second night.
2. The coffee is undrinkable.
Lorraine
Stayed 2 nights in Oct 2023
Response from T on Oct 8, 2023
Thank you for your feedback. Please call customer service at Expedia to talk to them about your rates. We only charged you what they set your rates as. We apologize you didn't like the coffee. Thank for your visit.
I was greeted by a big smile and friendly face when I arrived! He explained to me about everything available to me! The room was comfortable and immaculate!
Christine
Stayed 1 night in Oct 2023
Response from T on Oct 8, 2023
Thank you for your feedback. We appreciate the kind words and your stay!