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Reviews of La Quinta Inn & Suites by Wyndham Sarasota Downtown

2.5 out of 5
La Quinta Inn & Suites by Wyndham Sarasota Downtown
Sarasota, FL

Reviews

6.0
Rating 10 - Excellent. 218 out of 1002 reviews" "
Rating 8 - Good. 166 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 219 out of 1002 reviews" "
Rating 2 - Terrible. 231 out of 1002 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Rayssa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were all great, room was immaculate, property itself was a dump. Broken down, falling apart, breakfast was inedible, wifi didn't work.
Stayed 2 nights in Apr 2024

4/10 Poor

Paul

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This hotel needs some loving. Definitely not worth what we paid for the room. It needs updating. I felt like I was in 1985 again. Very worn and in need of Updating. Chipping paint bugs in ceiling light in bathroom.. mattresses caved in. Could be a nice place and worth the money if shut dpwn and renovated for a month. But wad told La Quinta inn buy oot order properties thos is th e norm for them . Wont be staying with this hotel chain again. Feel sorry for employees the stuck stuck with complaints and not their fault. Its what they have to work with.
Stayed 1 night in Apr 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Joni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

2/10 Terrible

Luis

The worst experience
Stayed 1 night in Mar 2024

8/10 Good

Bev

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast,convenient,affordable,quiet
Stayed 3 nights in Mar 2024

6/10 Okay

Daniel

Business traveller
I didn't feel like the area was all that safe ,,,, seemed declining
Stayed 5 nights in Mar 2024

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the furniture in the room was a bit tattered and the smoke detector only had the wires hanging out of it. The AC was working but you couldn't adjust the temperature. Very noisy in hallways. For $200 per night, I would expect more than what I got.
Stayed 1 night in Mar 2024

2/10 Terrible

Lisa A

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The area and things that go on in this section of town are not for me. I was very happy with staff. I saw a man mopping every evening and the housekeepers were always busy cleaning. Friendly and accommodating. All the other reviews are valid. During my stay my rear car window was spit on and I had to go through a car wash/. I also was leered at by one man in particular that was staying an extended period of time . Told front desk and they confronted the man but that’s all that was done. Of course he got mad. Long story/. To make it short I felt VERY unsafe in this area. Once I got to the room I felt ok but I was yelled at and harassed by this man at 9am. I felt the price was way too high. Pull out couch had giant brown stains. Suspected bed bugs. Had to pay by 11am sharp to stay another night or staff pushed you out. I was here on business and this was not convenient. Will eat breakfast w dirty construction workers or strange men leering at you. Just know this is the type of clientele who typically stay here. We moved hotels and the new hotel felt like a palace. I will never stay here again. I would not recommend for vacationing families or single women. Smell on bottom floor extremely bad. Could see shady dealings from my window. That’s the view you will have here. I look back now and think wow I can not believe I stated here.
Stayed 1 night in Mar 2024

4/10 Poor

Judith

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bathrooms need repair. Mostly Spanish speaking and didn't speak English or understand.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you for your recent stay, for taking the time to review our hotel and for bringing your concerns to our attention. Your review is greatly appreciated as it will be used to enhance the future of our guests’ experiences. We hope to show you a more positive experience as we are in the process of our property improvements

4/10 Poor

Xiaoling

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like this hotel,property conditions is bad, service was not good. but it’s close to downtown
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you for taking the time to write a review, and we are extremely sorry for the experience you mention. The property is currently in the process of improvement, this will include all your concerns. Thanks for staying and we hope to see you again for a more positive experience.

2/10 Terrible

Gina

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 11pm tired from a long day of travel and waited for a half hour for someone to show up to the front desk so we could check in and get some sleep for an early morning meeting. A lady arrived for work 1/2 hour late and didn’t apologize for the inconvenience. She made her way to the desk, set her purse down then proceeded to make it our problem that we showed up at 11 at night. Never mind we had a flight that just got in. We called the hotel but the front desk phone rang and rang. We couldn’t reach anyone at Expedia for help either. My fiancé is in the hotel business and had never experienced anything like it. He would have fired the woman in the spot. She was also rubbing her stuffed nose with her bare hand after giving us our key. Gross.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
We would like to offer our sincerest apologies for this issue, and we're very sorry about the experiences you mentioned. We are very concerned about this and take it quite seriously; Thank you for bringing this to our attention so it can be addressed. We will be investigating this and if we find this to be the case action will be taken to prevent this from ever happening again. Thanks for staying and we hope that you will give us the chance to show you a more positive experience.

8/10 Good

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you for choosing La Quinta Inns & Suites for your recent stay. Your review will be shared with our team, and we hope to see you next time you are in the area.

4/10 Poor

GJENC, Bronx

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old smelly carpet room was smellt Bathroom not well kept
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you for your recent stay, for taking the time to post a review and for bringing this to our attention so it can be addressed. We are very sorry that your experience was less than perfect. We care deeply about our guests and want you to have the greatest experience when staying with us, this is why we are working towards our property improvements. We hope to see you again for a more positive experience.

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
We are happy to see that you enjoyed your stay with us at La Quinta Inn & Suites. We truly want all our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the area you will stay with us again.

4/10 Poor

LUDMILA, BROOKFIELD

Travelled with group
Disliked: Amenities
we had a problem with rooms , first room lock didn't work, the second room door didn't locked, they moved us to third room and it was not so nice like the first one. my parents had to call to talk to the manager , no discount was offer , we won't be staying in this hotel again, and I would not refer any of friends to stay there either
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 27, 2024
We would like to offer our sincerest apologies on behalf of the team at La Quinta Sarasota, we sincerely regret that your experience was less than perfect. The team at the La Quinta Inn Sarasota cares deeply about our guests and wants to provide the most comfortable experience possible. Thanks for letting us know about these issues so they can be addressed, and will be included in our property improvement that is now in progress.

10/10 Excellent

Gabriel

Stayed 1 night in Feb 2024
Response from General Manager on Mar 27, 2024
Thanks for your kind review regarding your recent stay at La Quinta Inns & Suites Sarasota. We are so thrilled that you enjoyed your stay with us and we hope to see you again very soon.

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was early had to wait on toom ,was fine with waiting, room was clean, bedding fresh, great place to stay,,,
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites Sarasota. I will be sure to share your kind comments with the staff, our staff love to hear when they receive positive feedback. Very sorry about the wait, hope to see you again

6/10 Okay

Barbara

Travelled with family
Convenient to some of Sarasota’s attractions.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Thank you for staying with us and for posting your review.

2/10 Terrible

Alfredo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most horrible experience, cockroaches in the room and dinning , rugs stained, bed sheets stained dirty overall,
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

4/10 Poor

Michael, Brooklyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building was under renovation. No food or drink was available for sale. The complimentary morning breakfast food was acceptable but felt like a college student food service. The hot and cold water service to our room was switched, so hot water came out of the cold water tap of both the sink and the shower and vice versa. The first day waiting for the shower to be warm was frustrating. When we mentioned the issue to the front desk, they acknowledged it was a problem with several rooms, but no mention was made of trying to fix it. On our last day, we checked out and left our bags behind the front desk, as there was no luggage room. When my partner went to collect her bags at about 5 PM no one was around. She just went behind the desk and took her bags. It was a pretty grim experience overall.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 12, 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

4/10 Poor

Cecile

Disliked: Amenities
Room key repeatedly needed re-set, I had no “do not disturb” sign, the gym was not clean, bad smell to most of the hotel. Lovely front desk staff and cheap, close to Lido beach, but I won’t book again.
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 6, 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 Good

Paul

Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Thanks for your review ... we are glad you enjoyed your stay!

2/10 Terrible

Taikhoon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Mar 6, 2024
I am sorry you didn't enjoy your stay, thank you for your review.

6/10 Okay

Arthur

Travelled with partner
Liked: Cleanliness, staff & service
Everything was average. The room had an odor. The whole hotel needs a refresh. For example, the button to call the elevator was made out of plastic and half of it on the fourth floor was gone. The door knobs were loose and it was difficult to get the door open. The sofa bed had a cushion that did not fit properly and was incredibly uncomfortable.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 6, 2024
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the numerous issues, that you had experienced. I have shared your comments with my maintenance team for immediate attention.

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Mar 6, 2024
Glad you enjoyed your stay with us! Thanks for your review.

4/10 Poor

Joan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were all friendly, pleasant, and helpful. Unfortunately, the hotel didn't live up to the high level of the staff. The elevator was broken, so we had to lug our bags up to the third floor. It was fixed the second day of our stay. Our room was substandard. The bed was lumpy, uncomfortable, and sagged. The carpet had rips and stains. In the bathroom the toilet paper holder was broken away from the wall. The valve on the tub that controls the shower was frozen open, so half the water came out of the showerhead and half out of the tub faucet. The showerhead was also frozen in place, so it was impossible to adjust it to easily stand underneath the meager water flow. The refrigerator had no temperature control, so the water we put in froze by the morning. The room temperature control was noisy and didn't work well, so the room was either freezing or stuffy and warm. Breakfast was pretty good and the staff kept it well-stocked. There were very few outlets in the room, and no outlets for charging electronic devices. We would not recommend this hotel.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 6, 2024
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the numerous issues, that you had experienced. I have shared your comments with my maintenance team for immediate attention. Please, feel free to contact me on your next stay and I will personally ensure that your room is in immaculate condition.

6/10 Okay

Brian

Disliked: Property conditions & facilities
Ok. Parking lot needs to be redone
Response from General Manager on Mar 6, 2024
Thank you for your review and for staying with us.

6/10 Okay

Michael

Business traveller
Disliked: Property conditions & facilities
The property is dated, could use upgrades
Stayed 5 nights in Feb 2024
Response from General Manager on Mar 6, 2024
I am sorry you did not enjoy your stay. Thank you for your feedback and for staying with us.

4/10 Poor

Doug

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty, musty, elevators broken, materials piled up in the lobby…
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Doug we are sorry that you did not enjoy your stay with us. We are in the process of making hotel improvements and appreciate you posting your review.

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room and facility was in poor repair. The toilet was leaking on the floor. The room phone didn't work. We had to change rooms. The clerk refused to give a receipt despite being asked three times. The included breakfast was of poor quality.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the numerous issues, that you had experienced. I have shared your comments with my maintenance team for immediate attention.

8/10 Good

DORISCA

Liked: Amenities
Good job
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 13, 2024
Thank you Dorisca for staying with us, we are happy to hear that you enjoyed your stay with us.

6/10 Okay

Bob

Bathroom showerold. Dirty tables on pool
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 13, 2024
Thank you for your recent stay. We appreciate you taking the time to inform us of your recent stay, and we will be using your comments for future improvements to property. It’s through comments such as yours for us to be able to improve.

10/10 Excellent

Rosalind

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full breakfast included, staff very friendly and helpful, bus stop right in front to get downtown. Rooms very well organized.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 13, 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Sarasota area you will stay with us again.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Thank you for staying with us and for posting your review.

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from General Manager on Feb 13, 2024
We're glad you enjoyed your stay with us and we look forward to your return.

6/10 Okay

Tammy

Travelled with partner
Disliked: Amenities
Hotel needed upgrades. Breakfast area had water damage to floor, cabinet & baseboards by the refrigerator. Stained furniture in sitting area. Lamps in the room were rusted and did not have USB port and bed lamps did not have electric plug. Shower had discolored spots in top corner of wall, not sure what it was. Breakfast was below average, watery eggs/steamed sausage. Front desk staff was very friendly!!!
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 13, 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service
Under construction
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 13, 2024
Thank you for staying with us and for posting your review. We do hope to see you again.

10/10 Excellent

Makiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Glad you enjoyed your stay with us and posting a review.

8/10 Good

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled for my son‘s baseball travel tournament and it was conveniently located to the park and all the surrounding things to do in Sarasota I don’t have any complaints. Check in was easy the room was clean and the price was great
Stayed 1 night in Jan 2024
Response from General Manager on Feb 13, 2024
Thank you for staying with us April, we are happy to hear you enjoyed your stay with us.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from General Manager on Feb 13, 2024
Thanks for staying with us Joshua and for posting your review.

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is conveniently located to the airport, but is very outdated. Stains on furniture in lobby, limited breakfast hours and didn’t replenish what was gone. No couch in our room when supposed to be. Appears they were in the process of renovating as there were pallets of carpet in hall and painting going on. Staff was extremely pleasant and friendly, very helpful.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 13, 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 Excellent

Dorys

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!
Response from General Manager on Feb 13, 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Sarasota was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was an absolute trash hole. Do not rent from here and the stafford very unfriendly
Stayed 1 night in Jan 2024
Response from General Manager on Feb 13, 2024
Thank you for your feedback about your stay. We’re sorry the hotel didn’t meet your expectations.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 13, 2024
We are sorry that you did not enjoy your stay. Thank you for your review.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jan 2024
Response from General Manager on Feb 13, 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inns & Suites Sarasota. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Sarasota area

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Thank you.
Stayed 2 nights in Dec 2023
Response from General Manager on Feb 13, 2024
Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites Sarasota . I will be sure to share your kind comments with the team, they love hear when they receive positive feedback. We hope to see you again soon!

4/10 Poor

Faye

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was dirty and stained. The furnishings were old and stained. Could hear the road noises and people in the hallway.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 13, 2024
I am sorry that you did not enjoy your stay with us. Thank you for your feedback.