Exterior

Reviews of APA Hotel Sapporo Hosui Susukino Ekimae

3 out of 5
APA Hotel Sapporo Hosui Susukino Ekimae
11-2 Minami 6 Nishi 1, Chuou-ku, Sapporo, Hokkaido

Reviews

7.4

Good

Rating 10 - Excellent. 96 out of 435 reviews" "
Rating 8 - Good. 167 out of 435 reviews" "
Rating 6 - Okay. 119 out of 435 reviews" "
Rating 4 - Poor. 38 out of 435 reviews" "
Rating 2 - Terrible. 15 out of 435 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from フロント 高橋 on Jun 15, 2021
この度は、アパホテル〈札幌すすきの〉をご利用いただきまして、誠にありがとうございます。お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。お忙しい中でのご投稿ありがとうございました。

10/10 Excellent

Karim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service as usual
I’ve had a great stay once again. The staff was welcoming. The check in process was easy and fast. Room was is great condition for the price. I will be back. Thank you!
Stayed 1 night in Mar 2021
Response from Front on Apr 4, 2021
Thank you very much for staying at APA Hotel Sapporo Susukino. We look forward to seeing you again.

10/10 Excellent

Karim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
APA as convenient as ever!
I’ve stayed in this hotel twice and it doesn’t disappoint. The staff is very kind, speaks English and are willing to help. The breakfast was big and inexpensive. I will be back. Thank you!
Stayed 1 night in Jun 2020
Response from Front on Oct 23, 2020
Thank you very much for staying at APA Hotel Sapporo Susukino. We look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean and functional, location is very good that near the restuarant & Nijo Fish Market
Stayed 1 night in Feb 2020
Response from front  on Apr 16, 2020
Thank you very much for staying at APA Hotel Sapporo Susukino. We look forward to seeing you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
We arrived at 1pm but checkin is strictly 3pm to 5 pm. When we came back at 3pm one of the rooms was not ready (which was not discovered until at the room). The next room offered smelled strongly of smoke (despite being non-smoking). So a third room was offered and accepted. We also had to pay a 1000yen per hour for a 2pm late checkout when the hotel was clearly lightly booked. Considering the fuss over the rooms some flexibility here would have bee good customer recovery.
Stayed 1 night in Feb 2020
Response from Front on Oct 23, 2020
Thank you very much for staying at APA Hotel Sapporo Susukino. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet with larger rooms and nice facilities
Nice and a quiet place with bigger rooms and better in-room facilities (such as jacuzzi in baths) than in other similar hotels around. Well worth the 300 meters extra walk if you are not using the taxi when it is +2 minutes from the main road. Short walk to crayfish restaurants and elsewhere makes for a very convenient location. Subway station 100 meters away.
Stayed 4 nights in Feb 2020
Response from Miura / Receptionist on May 22, 2020
Thank you for staying at APA Hotel Sapporo Susukino. All of the staff will continue striving to respond to every guest in a timely manner. We are looking forward to seeing you again.

6/10 Okay

Chan, Japan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we arrive, there are so many stuff in front of door because the hotel under construction. The room actually quiet big compare than other hotel in Japan, but looks so old and the carpet so dirty.
Stayed 2 nights in Feb 2020
Response from Miura / Receptionist on May 22, 2020
Thank you for staying at APA Hotel Sapporo Susukino. All of the staff will continue striving to respond to every guest in a timely manner. We are looking forward to seeing you again.

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the station. Also near the nightlife.. We enjoyed our time.
Stayed 4 nights in Dec 2019
Response from Front desk ABE on Jan 13, 2020
Thank you for staying at APA Hotel . We are waiting for you to come again.

8/10 Good

Pikul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from フロント阿部 on Jan 15, 2020
この度はアパホテル<札幌すすきの>をご利用頂きまして誠にありがとうございます。今後もサービスの向上にスタッフ一同、精進して参ります。またのご利用を心よりお待ちしております。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for metro access
Great location for metro to Sapporo some, easy walk to Odori Park. Room was comfy, air con good and window opened. A little tired in the common areas and corridors but it worked for me.
Stayed 4 nights in Sep 2019
Response from ONDA on Jan 18, 2022
この度はアパホテル<札幌すすきの>をご利用頂き、誠にありがとうございます。今後も皆様に選ばれるホテルを目指し、更なるサービス向上に努めて参ります。 お忙しい中、ご投稿頂きましてありがとうございました。またのお越しをスタッフ一同、お待ち申し上げております。

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
APA hotel is an old and run down building. Our room was spacious, but the mattress is lumpy and uncomfortable, and the bathroom color scheme is unsettling. At night, the place sort of felt haunted. 3/5 stars because it has everything you need, but just isn't the most comfortable.
Stayed 1 night in Aug 2019

2/10 Terrible

Nilu, Melbourne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recommend this place To anyone at all.. it is really old and need renovation.
Stayed 3 nights in Apr 2019
Response from front desk on May 28, 2019
Thank you for using this hotel. sorry for not providing a comfortable stay.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious buffet/ The APA staff were very help,
The stay was outstanding, but a recommendation would be to work with the Chitose Bus company to make pickups at all the APA's ion the area. You are right in Susukino and everything is withing walkingf distance. Train or from Chitose to APA id good.
Stayed 2 nights in Mar 2019

8/10 Good

Esperanza

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap, location ok. Forgot complimentary water, shower head was broken, no usual antifog on mirror, no extra toliet paper, no powerpoint near bed... Cheap👍
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

RICHARD U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

4/10 Poor

Greg

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location near subway (trains) and restaurants. Room was smaller than expected and indicated by photos. Window in room was very small and couldn't be seen out of. Ceiling height was low adding to the feeling the room was small. Carpet was warn with holes in places. Room was more suited for a short stay budget business traveler. On asking, an alternate better room was not available.
Stayed 9 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanliness and suitable for rest. Transportation very good
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was a nice hotel but the hotel is pretty old. The sink and bathtubs are pretty old but still in good condition. The rooms carpet has stains but overall the hotel is pretty clean. I guess overtime, stains are inevitable. To change the flooring may caused the hotels to closed down for certain period of time.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Comfortable, but old
The hotel is in a good area of Sapporo. There are many restaurants and izakayas around, but the hotel is a little old. Parking is also not included.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Average hotel in Sapporo
Location is not very accessible to the Malls and central, need to change train 2 stations stops to The Central Sapporo station and a distance to walk in the interchange. Hotel staff not very friendly.

8/10 Good

St, Singapore

Liked: Staff & service
Right beside the metro
Hotel is a little dated but clean. Staff were very nice to give us a nice upgrade to the biggest room on the floor for our anniversary. Location is superb, just off exit 7 of Hosui Susukino metro with a lift which came in so handy as we had 4 luggage between 2 of us. It's on the side road so you don't get any noise or disturbance from the Susukino area. Would stay again for Location!
Stayed 1 night in Mar 2018

10/10 Excellent

kenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

4/10 Poor

E, Los Angeles

Liked: Staff & service
Disliked: Cleanliness
Ok hotel,
Totally disappointed with this hotel. I know most hotels in Japan are super clean, but this one was exception. The bathroom smelt mold and the mold was everywhere on the wall. For over $80 hotel, it should be cleaner. I should have stayed at love hotel instead for $50, and it would be the same cleanliness. Staff is very polite as usual in Japan.
Stayed 1 night in Sep 2017

8/10 Good

Gerry , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel for a really cheap price
Relative to rooms in the other popular cities in Japan, it is rather spacious. And we really appreciate that the hotel has a microwave oven and laundry amenities. If you're looking for a budget hotel with basic amenities covered, come here :)

10/10 Excellent

Kyrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Spacious rooms. Too bad the was construction outside that was a little noisy but that's understandable. Great stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Yeen Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If good price, can stay
The hotel is near to a subway station. Room is quite clean but very dry. Nearby has many shopping area and entertainment.

8/10 Good

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to snow festival
Great hotel, just round the corner of the toho subway line and within walking distance of both snow festival displays, great bars and great food. But make sure that if you don't smoke get a non smokers room. I had no choice as most of the rooms were booked. but overall excellent hotel.

6/10 Okay

Diane D

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room!
Great hotel, fun room, great private spa bathtub, but the bed was way too hard!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's hot inside the room. I have to open the window. The facilities is quite new. Location is close to the station Hosuisusukino exit 6.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice but older hotel
Nice but old hotel. Very close to the train station and one stop from odori park. However the window in the room appeared to be single pane glass so cold air was always present. Also the bathtub leaked from the wall so there was always a puddle on the floor. The meant the towels were all used up after one shower since I had to dry the floor.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dank old hotel
We booked a smoking room originally as the non smoking was sold out, when we got there the room stunk, the wallpaper was peeling, the towels were old and smelly and the room was generally not upto standard. The staff fortunately were able to get us a non smoking room which we swapped too, it was a little better but still generally a little grubby and old but much better than the smoking room. We had stayed in other equally as old hotel in Japan which had been nicer. We also had a friend stay at the APA hotel just 100m from this one in Sapporo, his cost the same and seemed a little better

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Bert, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Away from the crowd yet not too far away
This hotel is situated around the corner of Hosui Susukino station making it very accessible. We stayed for 3 nights in December, and with the heavy snowfall outside, we opted for their buffet breakfast. Room was surprisingly big for a Japanese hotel. One thing I found odd is the huge TV in the room on the table. The TV faces the door instead of the bed, and because of its size, it took up much of the working space of the table. Other than that the hotel is strongly recommended.

8/10 Good

Tack

Liked: Staff & service, property conditions & facilities, room comfort
Good location
-easy access to downtown, restaurant, subway station etc. -decent room size -good price

6/10 Okay

Verified traveller

The hotel is very near to the train station and in walkable distance to susukino centre. It is slightly quiet but very good for stay.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was nice for the price. near the train and a walk from susukino where the night time happenings are

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Great
The only thing was the shower pressure was non existent, but it was the middle of the night, so maybe that was a good thing.

6/10 Okay

Seet Loke, Malaysia

Average accomodation
Averagely

4/10 Poor

Pachuco y Ruca, italy

Disliked: Staff & service, property conditions & facilities
No body speak english
No body speak english. ... no one. The room is not The same of The photo. ...what Kind of room have You photographeted? The only Nice thing is that The subway is Very Very near, about 50 metres.

8/10 Good

Luke, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says it does. Easy check in and out. Close to the train station!

4/10 Poor

SL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for those who don't speak Japanese
The only good thing about this hotel is that the room size is big for the money you paid. Other than that, there is nothing really good about this hotel, especially if you are a guest who does not speak Japanese. Most if not all guests are Japanese. The front desk staff do not speak English. Nor do they even make an attempt to understand a simple question. They are not helpful. The room and the lobby look old and have a 1970s feel. Hotel room and washroom are not in the condition they should be.

8/10 Good

kaneko

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
地下鉄から降り、通りを歩いていたら系列のホテルに行ってしまった。交差点付近に案内板が欲しいです。 コンビニが思ったより遠かった。またアルコールの販売がない。
Stayed 1 night in Mar 2024
Response from フロント 阿部 on Mar 21, 2024
この度は、アパホテル〈豊水すすきの駅前〉をご利用頂き、誠にありがとうございます。ご到着の際、ご不便をおかけいたしまして申し訳ございませんでした。最寄りの地下鉄豊水すすきの駅近辺には系列ホテルがございます。今後、皆様にスムーズなご案内が出来ますよう、改善に努めて参ります。お忙しい中、ご投稿頂きましてありがとうございました。