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Reviews of Hotel Première Classe Chalon Sur Saone

1 out of 5
Hotel Première Classe Chalon Sur Saone
Le Champ Fleury rue Raoul Ponchon, Chalon-sur-Saone, Saone-et-Loire

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 957 reviews" "
Rating 8 - Good. 427 out of 957 reviews" "
Rating 6 - Okay. 171 out of 957 reviews" "
Rating 4 - Poor. 73 out of 957 reviews" "
Rating 2 - Terrible. 44 out of 957 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Magnus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money. Avoid the breakfast, it has a very limited selection.
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service
I arrived late and they refused to believe I had a booking and hung up the phone on me. I had to book a stay at the Ibis instead. Just awful service!
Stayed 1 night in Jul 2023
Response from Emelinne D on Aug 11, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

2/10 Terrible

Nordine

Travelled with family
The ro wasnt available rubbish services
Stayed 1 night in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023
Response from Emelinne D on Jul 1, 2023
Cher client, Un grand merci pour cette très belle note.A très bientôt Adjointe de direction

10/10 Excellent

John

Stayed 1 night in Sep 2022
Response from Emelinne D on Sep 28, 2022
Cher client, Merci beaucoup d'avoir pris le temps de laisser une très bonne note sur notre établissement. Nous sommes ravis que vous ayez apprécié votre séjour chez nous.CordialementAdjointe de direction

10/10 Excellent

K

Stayed 1 night in Apr 2022
Response from Emelinne D on Jun 8, 2022
Cher client, Un grand merci pour votre retour. Nous sommes absolument ravis de voir que votre séjour a été parfait :). Au plaisir de vous revoir très prochainement, Cordialement,

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a basic hotel but fine for one night’s stop on a long journey. We have stayed here many times as it is so convenient for motorway, for reasonable priced fuel at the nearby supermarket and restaurants nearby. The bed is fine as is breakfast. You get what you pay for, it is inexpensive.
Stayed 1 night in Oct 2021

2/10 Terrible

Cathy

Stayed 1 night in Jul 2021

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal stopover
All we needed was a bed for the night. Room was clean & comfortable.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Bryan

Travelled with group
Liked: Cleanliness, staff & service
Basic, clean, and convenient with friendly staff.
This is an inexpensive hotel which offers value for money. It is fairly basic but clean and with helpful, friendly staff. The big plus for us was its location as we broke our drive from the UK to Spain, approximately half way and close to the toll road. We will be staying there on our return journey.
Stayed 1 night in Aug 2019

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel for one night
A fine hotel for an overnight stay on the way through. Room was clean, Wifi worked well. Mattress could be a little firmer. Price was really good for its value.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice, simple, clean and reasonable price. Wifi is OK: no restriction to only one device, no requirement to login via Facebook or something like that.
Stayed 1 night in Apr 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay at Chalon
The room was clean but a little tired and our room was next to the lift that was very noisy.
Stayed 1 night in Aug 2018
Response from La réception on Sep 4, 2018
Dear Customer, Meric for your opinion. Do not hesitate to put a little comment on your reservation next time to be in good corridor. Hope to see you again soon. Cordially.

6/10 Okay

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
This is a basic hotel,for the priceyou shouldn’t expect the Ritz. The rooms are clean and comfortable. And most rooms sleep 3. The local town is beautiful and worth a look. Easily accessible from the toll roads and a fantastic stop of place if traveling to the south.
Stayed 1 night in Aug 2018
Response from La réception on Aug 18, 2018
Dear Customer, Thank you for taking the time to share your opinion. Hope to see you again soon. Cordially.

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Chalons Aur Saone excellent place to stay
We arrived late and found automated check very easy . Good location and very clean and comfortable room.
Stayed 1 night in Aug 2018
Response from La réception on Aug 14, 2018
Dear Customer, We are delighted that your stay is a success and hoping to see you again soon in our establishment. Cordially.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value. Clean and convenient. Staff very friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal convenient location when travelling, cheap and clean for a driving break and night rest. been there twice.
Stayed 1 night in Feb 2018

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stop
Turned up at about 8.30pm there was still lots of parking. The room was clean and compact and served its purpose and the hotel is located close to the motorway and petrol station so idea for a stop over.
Stayed 1 night in Dec 2017

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience in Chalon
Helpful,friendly staff and convenient hotel for our family group.
Stayed 1 night in Aug 2017

4/10 Poor

Johnny P

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I've never been to prison but...
This review needs the context that we visited Chalon-sur-Soane on a road-trip using budget hotels - consequently, my expectations were calibrated at a certain level. Our stay here was OK. No one died and we didn't lose any property. The hotel however is next to two tower blocks and in an area with lots of kids/youths hanging around. The room was "functional" in its most absolute sense. I've spent enough nights in MOD accommodation to know where the line between functional and institutional is and this was possibly over the border into institutional - puce coloured concrete walls with a bed, a chair and a TV. To be fair, the TV was pretty new. The breakfast was surprisingly good though but I wouldn't stay here again.
Stayed 1 night in Jul 2017

6/10 Okay

Nick, South Wales

Liked: Staff & service
Night Stop
The hotel is close to the payage so we were able ro dive off make a noght stop and get baxk on in the morning to Paris. No frills, noce breakfast and free parking if you get there early enough.
Stayed 1 night in Jul 2017

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Clean, comfortable hotel. Lift needs attention as the door took ages to close and made a screeching sound. One of our group of four would have liked another pillow, Overall a pleasant stay, good value for money.

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
The rooms were freezing cold, there was no soap, no loo roll and no blankets. We have stayed here many times but will not staying again. We went across to the adjoining Campinalle hotel to book in and eat. It was just as cold in there, the waitresses were wearing their coats in the restaurant it was so cold.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

shirley , oxford, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced hotel.
Close to the autoroute for the journey South. Co for table for an overnight stop with the advantage of the Campanile hotel restaurant close by.

8/10 Good

RICHARD, Bridgwater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good comfy stay.
Nice comfy stay. Will upgrade next year for tea and coffee facilities. But all round enjoyed the stay. Nice friendly staff aswell.

8/10 Good

Graham, Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single night stay as when passing through, hotel was adequate

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor standards in a round down hotel
Triple room was very small. Only two towels in room. Shower room very dirty. No one on reception when key card didn't work. I pressed bell at reception for 10 mins and still no one came even though it was during the time that someone should be there. A bunch of keys with master key card left in front reception in clear sight so I took them, went and opened room and brought them back without anyone noticing. This is a real security issue for this hotel. Fire alarm went off and it was 5 min before any staff appeared. Very noisy room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very budget but this was ordinary
I understand that this was a budget hotel but a 5pm check in time, ridiculous. I sent them an email two days before, no response. We were met by an obnoxious teenager at the counter and I was made to feel like apologises for inconveniencing her. The room was very cramped (expected so being a cheap motel) but the bath 'cabin style' was small and poorly designed. A cloth shower curtain hung in place and the bottom of it looked like it had been dragged through a sewer. No toilet brush, no tissues and no class.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good very Basic hotel
Good place to stop off to sleep when driving through France. Cheapp and clean and basic.

8/10 Good

david, Wiltshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premiere Classe? Certainly good enough for us!
Perfect for what we needed. Clean, convenient for the Autoroute and an acceptable breakfast.

6/10 Okay

Joseph J, Bristol

Disliked: Room comfort
Ok place
For working in the area, it is fine to stay here

10/10 Excellent

taberner

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Shirley, Oxford, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the motorway exit.
We have stayed at this hotel quite a few times over the last four years as a halfway overnight stop en route to the South of France. It is in the process of being upgraded. Our room was excellent with a very comfortable king sized bed. There are more plugs in convenient places and better storage facilities.

6/10 Okay

Duforet

Liked: Staff & service
Correct
Stayed 1 night in Feb 2024

8/10 Good

Martine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon rapport qualite prix
Stayed 1 night in Feb 2024

8/10 Good

Martine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rapport qualite prix excellent
Stayed 1 night in Feb 2024

6/10 Okay

Martine

Stayed 1 night in Jan 2024

8/10 Good

brigitte

Stayed 2 nights in Jan 2024

10/10 Excellent

michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Acceuil très sympa Rapidité d enregistrement Petit déjeuner très correct
Stayed 1 night in Jan 2024

10/10 Excellent

Marie Paule

Stayed 1 night in Dec 2023

2/10 Terrible

Martine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Renée

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

JEAN-FRANCOIS

Liked: Cleanliness, staff & service
Disliked: Room comfort
Manque de chauffage dans la chambre j’ai dû demandé un chauffage d’appoint
Stayed 1 night in Dec 2023

8/10 Good

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Elodie

Stayed 1 night in Dec 2023