Individually furnished, desk, blackout drapes, soundproofing
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Reviews of Hotel Campanile Chalon Sur Saone

3 out of 5
Hotel Campanile Chalon Sur Saone
Le Champ Fleuri, Rue Raoul Ponchon, Chalon-sur-Saone, Saone-et-Loire

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 414 reviews" "
Rating 8 - Good. 205 out of 414 reviews" "
Rating 6 - Okay. 76 out of 414 reviews" "
Rating 4 - Poor. 20 out of 414 reviews" "
Rating 2 - Terrible. 12 out of 414 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Gregg

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Perhaps my expectations were too high however the property is shared with a budget hotel, lots of dubious people at 6pm. I decided to stay at another place and forfeited one night. May be OK if you are on a budget, I had a new car and was concerned about security as well as noise.
Stayed 2 nights in Mar 2024
Response from Marion on Mar 19, 2024
You arrived mid-afternoon and asked us to cancel your reservation. As indicated in the conditions of sale, this was not possible. I honestly find it wrong of you to give us a bad evaluation when when you book, you know the conditions. Furthermore, you neither entered the rooms to judge whether it was clean or not, nor were there any suspicious people... that day, only people in transit for their departure on vacation.. . to give you your opinion, there are photos from our site, there are comments from other customers... so you can find out before your stay or you can choose a hotel in a higher category. Regards

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stop on the way to the Alps Good value and very clean. Food was good in the restaurant.
Stayed 1 night in Mar 2023
Response from Marion on Mar 22, 2023
Dear, thank you to share your experience. We are happy that your stay enjoy you! Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for overnight stay to Alps
Clean and not expensive. Motel style. Worked well - kettle in room a nice touch. Shower very hot and powerful. Pillows good
Stayed 1 night in Mar 2023
Response from Marion on Mar 11, 2023
Thank you very much! We hope to recieve you again ! Best Regards. Marion

2/10 Terrible

David

Stayed 1 night in Sep 2022
Response from Marion on Nov 12, 2022
Bonjour, pouvez-vous nous dire ce qui n'a pas été? Les commentaires constructifs nous permettent de nous améliorer chaque jour ! Bien cordialement

10/10 Excellent

MICHAEL

Stayed 1 night in Aug 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Ibby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2022
Response from Jean François R on Feb 8, 2022
, Nous vous remercions d'avoir choisi notre établissement et d'avoir pris le temps de rédiger un commentaire. Merci de nous dire quel sont les point à améliorer, cela encourage notre équipe à procurer un meilleur service de jour en jour. Nous espérons vous retrouver très prochainement

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Chambre propre, café à disposition , lit confortable
Stayed 1 night in Nov 2021
Response from La réception, Lila M. on Dec 12, 2021
Chère cliente, Cher client, Nous vous remercions d'avoir pris le temps de nous laisser une évaluation. Nous sommes ravis que votre séjour ait correspondu à vos attentes. Bien à vous

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop off on journey South
A very convenient stop off on our journey South. A typical Campanile, as described tho a bit dated. Staff at check in very welcoming and efficient. Room larger than average. Parking outside the door. All additional cleaning procedures seemingly followed.
Stayed 1 night in Nov 2021
Response from La réception, Lila M. on Nov 17, 2021
Dear Linda, Many thanks for staying in our hotel and for this really kind feedback. We are very happy to know that you enjoyed your stay with us. Finally, we would be delighted to welcome you again soon. Warmly.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from ROBERT Directeur on Jul 8, 2021
Nous vous remercions de votre commentaire.

8/10 Good

Edgars

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amaizing.
Stayed 1 night in Dec 2020
Response from ROBERT Directeur on Dec 29, 2020
Thank you Best regard

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from La réception, Lila M. on Oct 31, 2020
Cher Geoffrey, Nous vous remercions pour le partage de votre expérience. N'hésitez pas à donner plus de détails lors de vos prochains séjours. Chaque retour est précieux et nous permet d'améliorer nos services. Au plaisir de vous retrouver. Bien à vous

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Have stayed here several times both on our way south and our way north ... Very handy location off the Autoroute .. Very good restaurant and helpful staff
Stayed 1 night in Nov 2019
Response from JEAN FRANCOIS R on Jan 23, 2020
Thank you for your comment, we are very sensitive about the quality of reception and service in our hotel.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Staff very friendly and helpful, also able to speak English when my French faltered! Very comfortable bed and clean modern bathroom
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Decent
Stayed 1 night in Aug 2019

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming. Convenient to the motorway. Comfortable beds easy for mobility restricted husband.
Stayed 1 night in Jun 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from JF ROBERT on Jun 25, 2019
Cher client, merci pour votre note. Cordialement

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop. Better than others visited.
Stayed 1 night in Mar 2019

2/10 Terrible

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No soundproofing!
No soundproofing what so ever! Neighbours arrived at midnight then shouted at each other for the following 2 hours. Maybe a one off experience but proves no soundproofing between the rooms. I won’t be returning especially as price does not reflect quality here.
Stayed 1 night in Feb 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel ... just of the motorway when travelling north ... very friendly staff . ..clean, warm rooms and a first class restaurant ... could not be bettered at this price - great value for money
Stayed 1 night in Nov 2018
Response from Jean François R on Dec 17, 2018
I thank you for your comment and wish you a happy New Year

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopping place on long journey
Very comfortable beds, nice buffet in restaurant, takes pets
Stayed 1 night in Oct 2018

6/10 Okay

Barbara, Portsmouth

3 nights
Room was unbearably hot as air conditioning did not work. Hotel had no answer other than weather was too hot for it to cope!!! Our room at rear was really noisy, due to lorrys in lorry park behind running their refrigeration through the night. No English tv
Stayed 3 nights in Sep 2018

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jean François R on Jun 13, 2018
Merci de votre appréciation, il est dommage que vous ne laissez plus de détail sur le ou les points à améliorer. Au plaisir de vous recevoir

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We have stopped for one night while driving through France. This is a simple hotel that offers all you need for one night stay as you would expect from this chain. We always use Campanile when we travel through France.
Response from Jean François R on Jun 11, 2018
We thank you for your loyalty to the campanile brand. Looking forward to welcoming you

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a stopover
We stayed for one night to break our journey to the Alps for skiing. The hotel is just off the autoroute, no need to go into town. Hotel was basic but ideal for what we wanted. Bathroom ensuite, clean with good hot water. Restaurant was very good for dinner and breakfast, well priced, nice wine and friendly service.
Stayed 1 night in Mar 2018

10/10 Excellent

Boatloads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route to Switzerland
Having booked on line, I was pleasantly surprised to find my name immediately on screen at arrival I had a very long load, and they even found a parking space for that. Good meal, and when we had 150mm of snow in the night, they even cleared that off the car before we left!
Stayed 1 night in Feb 2018

8/10 Good

Mike, Suffolk

A convenient overnight stop en-route to Arles and the South.
Stayed 1 night in Nov 2017

4/10 Poor

Ghasoub, Iceland

Disliked: Cleanliness, property conditions & facilities, room comfort
Ttoilet seat and shower area hadn't been cleaned.
The MOTEL offers small-size rooms with little space for movement. We had to ask for clean towels because the cleaners didn't leave clean ones! the toilet seat and shower aread hadn't been cleaned prior to our arrival. Breakfast is not included in the price (10 EUR) not much variety on the breakfast counter. I'd give the hotel 2 stars out of 5 max considering the price we paid, the service we received and the amenities. The shower was great but I'm not sure whether the air extractor worked.

4/10 Poor

Eurotraveller., Gloucestershire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has suddenly deteriorated.
We have been staying here since 1996 but this year the service in the Restaurant was very poor. In addition the waste water in the basin would not empty, and when the bottle trap was unscrewed it was full of hair in the trap and in the pipe. We pulled a plug of 800mm of hair out of the waste pipe. There was other unidentifiable waste matter in the trap. On replacing the waste trap the basin worked perfectly. We mentioned this to the Manager on leaving and he was grateful. The whole Campanile group seems to have deteriorated since it was taken over. We will not be staying at Campanile Hotels again until they can get their act together. They used to be good value for money, now they are as expensive as a Three Star hotel in the South of France, but with a lower standard of service.

8/10 Good

John, Chalon sur Saone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable overnight accommodation
Comfortable overnight stay on return trip.

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Breakfast was very poor. (No cereals) Very near a motorway so a lot of traffic noise all night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Satisfactory stay with pleasant staff,room was clean.

6/10 Okay

Verified traveller

Disliked: Cleanliness
eWorld have been fine except for appalling smell from bathroom water waste pipes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Room was very new and clean, and a short drive into the city. Bathroom was large, new, and spotless. Would highly recommend.

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotel Campanile Chalon Sur Saone
-in the room it was a little to hot; -a problem to get an invoice at the reception for the toral charge because th eroom was booked through Hotels.com internet

6/10 Okay

Armando, Stuttgart

Liked: Staff & service
Good place for overnighting
Good place and right location for the right prifce

10/10 Excellent

Andy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Value
Camanile hotels are our first choice when travelling through France. They are clean and conveniently located and this one was no exception. It is definitely worth paying a few euros more to upgrade from other budget chain hotels. There is always a restaurant on site which serves really good food. The room was clean and comfy, we had a good evening meal and a good breakfast to send us on our way. Can't ask for more from a one night stopover.

8/10 Good

Andrew, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good stopover from UK
Very adequate overnight hotel, evening food and breakfast good and well presented and served. At 5.5 hours from Calais and easy to get to off the motorway this is a good place to break a journey south.

4/10 Poor

Fahima

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçue
Monsieur à la réception a été très désagréable. Manque de respect total. Grosse surprise au ptit dej : Le prix affiché sur internet comprend la chambre+le ptit dejeuner mais monsieur me demande de payer à la réception le ptit dej. Il n’a rien voulu entendre même avec preuve à l’appui. Vraiment déplorable. Aucun professionnalisme de la part du réceptionniste.
Stayed 1 night in Jan 2024
Response from Johan on Jan 21, 2024
Votre commentaire ne présente aucun intérêt. Comme il vous l'a été stipulé lors de votre passage, l'erreur vient d'Expedia. Vos petits déjeuners n'étaient pas inclus dans votre réservation.Vous n'avez pas voulu écouter et avez vociféré au milieu du restaurant tout en refusant de payer ce que vous avez consommé.Nous ne pouvons tolérer un tel comportement

4/10 Poor

aurore

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
tarification faux
bien sauf laccueil et le tarif qui arnaque les gens. j'ai payé 57 euros sur un site avec petit dejeuner inclus au moment de partir il mindique que je dois payer le petit dejeuner a 14.50 le petit dejeuner alors qu'il etait inclus une honte
Stayed 1 night in Jan 2024
Response from Johan on Jan 21, 2024
Bonjour Madame,Nous sommes navré de votre mécontentement. Comme expliqué à votre départ, le problème vient d'Expedia qui annonce un petit déjeuner inclus sur un type de réservation en chambre seule.Nous comprenons votre déception, mais nous ne saurions être tenu responsable pour cet incident.Cordialement,

10/10 Excellent

robert

Stayed 2 nights in Dec 2023
Response from Johan on Jan 21, 2024
Nous vous remercions d'avoir pris le temps de nous faire un retour.Cordialement

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Johan on Jan 21, 2024
Bonjour,Nous sommes surpris par votre note. Pouvez-vous nous dire ce qui vous à manqué ? Tous les retours nous permettent de nous améliorer.Cordialement,

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Johan on Jan 21, 2024
Merci beaucoup d'avoir pris le temps de nous noter. Nous sommes ravi d'avoir été à la hauteur de vos attentes.Au plaisir de vous accueillir à nouveau.Cordialement,

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Johan on Jan 21, 2024
Merci infiniment pour votre note plus qu'appréciable.Excellente journée à vous.Cordialement,

8/10 Good

Laurent

Stayed 1 night in Nov 2023
Response from Johan on Jan 21, 2024
Merci pour votre évaluation. Cordialement

2/10 Terrible

Claire

Stayed 1 night in Nov 2023
Response from Marion on Dec 4, 2023
Bonjour Madame,je suis très étonnée par votre note. Pourriez vous nous dire ce qui n'a pas été à la hauteur de vos attentes?Vos commentaires constructifs nous permettent de nous améliorer chaque jour.

8/10 Good

GAUDIN

Stayed 1 night in Nov 2023
Response from Marion on Dec 4, 2023
nous vous remercions d'avoir pris le temps de nous évaluer!Cordialement

10/10 Excellent

Evelyne

Stayed 1 night in Nov 2023
Response from Marion on Dec 4, 2023
merci beaucoup pour votre évaluation!Cordialement