Book your room at Hotel Gen
4-star family-friendly hotel in Santiago with an outdoor pool
This family-friendly hotel is located in Santiago, close to Pontifical Catholic University of Chile, Gabriela Mistral Cultural Center, and Chilean National Zoo. Also nearby are Fantasilandia and Patio Bellavista.
In addition to a restaurant, Hotel Gen features an outdoor pool. Other amenities include a bar/lounge and a coffee shop/café.
Televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and air conditioning.Information missing or incorrect? Tell us!
Hotel Gen features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.
This 4-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a ski shuttle, and an area shuttle. Complimentary self parking is available on site.
Hotel Gen has designated areas for smoking.
- Airport transportation (surcharge)
- Coffee shop or café
- Free breakfast
- Dry cleaning/laundry service
- Fitness facilities
- Shopping center shuttle (surcharge)
- Ski shuttle (surcharge)
- Designated smoking areas
- Tours/ticket assistance
- Express check-in
- Total number of rooms - 233
- One meeting room
- Rooftop terrace
- Area shuttle (surcharge)
- Laundry facilities
- 24-hour front desk
- Limo or Town Car service available
- Number of floors - 30
- Multilingual staff
- Luggage storage
- Conference center
- Free self parking
- 24-hour business center
- Conference space size (feet) - 1076
- Conference space size (meters) - 100
- Pool sun loungers
- Outdoor pool
- Free Wi-Fi
- Year Built 2010
Available in all rooms: Free Wi-Fi , Free wired high-speed Internet
Available in some public areas: Free Wi-Fi
- Climate control
- Coffee/tea maker
- Microwave (on request)
- Daily housekeeping
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Shower only
- Rainfall showerhead
- Iron/ironing board (on request)
- Rollaway/extra beds available
- Cribs/infant beds available
- Cable TV service
- Free Wi-Fi
- Free wired high-speed Internet
- Blackout drapes/curtains
- In-room massage available
- Air conditioning
- In-room safe
- Room service (24 hours)
- Connecting/adjoining rooms available
Where to Eat
A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.
La GRA - This restaurant specializes in Peruvian cuisine.
La VID - This wine bar serves light fare only.
Mana Cafe - This café serves light fare only.
24-hour room service is available.
Nearby Things to Do
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
- Ecotours nearby
- Ski equipment rental shops nearby
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- In-room accessibility
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-in time ends at 11:30 PM
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
- The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.