Lobby sitting area

Reviews of Cities Of Gold Casino

3 out of 5
Cities Of Gold Casino
10-A Cities of Gold Road, Santa Fe, NM

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1012 reviews" "
Rating 8 - Good. 312 out of 1012 reviews" "
Rating 6 - Okay. 168 out of 1012 reviews" "
Rating 4 - Poor. 92 out of 1012 reviews" "
Rating 2 - Terrible. 70 out of 1012 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole, Farmington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet, small and close to 3 other casinos. Only thing that would greatly be appreciated, is to have the casinos stay open later than 11. Other than that, the hotel was nice and clean. The little water fall on the rocks was nice. Made the whole hotel smell like rain.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
It has plenty of parking and easy access to the parking area
Stayed 1 night in Mar 2024

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nyibol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new
Stayed 1 night in Mar 2024

4/10 Poor

LEVI

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was in dire need of renovation. Needs new furnishing and fridge. The heater/fan/AC unit is very noisy. Also, I would recommend a 2nd floor room. The first floor has high traffic noise, especially when there’s a diesel truck parked by your window. The window blind does not completely cover the window so anybody can peep in if they wanted. Be careful with the shower. It can become scalding hot. I was only here to sleep and shower so I cannot comment on anything else. Price is somewhat reasonable, but value is debatable.
Stayed 1 night in Mar 2024

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent syay
Stayed 1 night in Mar 2024

8/10 Good

Vernon J

Liked: Staff & service
Disliked: Amenities
This properly is aging. They offer few amenities. Only coffee in the morning. Basically comfortable, but it has seen better days. The staff do very well, are helpful and prompt.
Stayed 3 nights in Mar 2024

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good. Check in was quick and easy. Cute common space between buildings. Would stay again.
Stayed 1 night in Mar 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Chris

Travelled with family
Disliked: Amenities, property conditions & facilities
This property needs a complete remodel. The Chinese food was good
Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
tkd
Stayed 1 night in Mar 2024

6/10 Okay

Serena

Stayed 1 night in Mar 2024

2/10 Terrible

Wendolyne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the rooms did not have windows, and the other had a cat in it. The environment felt unsaved, so one of the guests left in the middle of the night and booked into another hotel.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and staff very helpful and friendly... I didn't like that the hotel is not connected to the casino...
Stayed 1 night in Feb 2024

10/10 Excellent

Allure

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here.
Stayed 1 night in Feb 2024

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Feb 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2024

6/10 Okay

Hilario

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I really liked the location. In our restroom, the exhaust fan was not working. Also 2 of the 4 lamps were not working. O e of the wall receptacles was so loose that my phone charger would not stay in. It would fall out.
Stayed 2 nights in Jan 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff. Quiet at night.
Stayed 1 night in Jan 2024

4/10 Poor

Dean, Littleton

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
$45 non refundable deposit for the pet. Feces stains on the floor in more than one spot. Toilet wouldn't quit running. Sink faucets didn't work properly. Vending machines didn't work at all. Ate at the restaurant and got sick. On the plus side the pets quite enjoyed the walking area in the back of the hotel. Would not recommend it. I asked the staff at the desk to have the manager call me so I would not present this post this way. Did not get a call so here you are.
Stayed 1 night in Jan 2024

10/10 Excellent

Angelica, Río Ranchos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good..
Stayed 2 nights in Jan 2024

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Very nice service.
Stayed 2 nights in Jan 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was not happy that they do NOT have coffee pots in room!!!!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Estrella

Travelled with partner
Disliked: Staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2024

6/10 Okay

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful.
Stayed 1 night in Dec 2023

10/10 Excellent

Yvette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
I lived there for a day with my family and it was quite safe and well maintained rooms . It was convenient on the high way and 10 minutes from the Gurudwara at Espaneola. There was no Breakfast included and that is how we were aware about it at the time of booking. Would stay again if there was an opportunity to be back there.
Stayed 1 night in Dec 2023

4/10 Poor

steven

Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wnjoyed our stay.
It met our needs and was kind on our pocketbook. Yes, we would book this hotel/casino again when traveling in the area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good work
Stayed 3 nights in Dec 2023

2/10 Terrible

Tony

Disliked: Staff & service
Expedia did not communicate with the property so we never got the room we paid for
Stayed 1 night in Oct 2023

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff in the evening were rude.
Stayed 2 nights in Dec 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price!
Love hotel and staff. Very reasonable. Not a fan of the on site casino but they are affiliated with Buffalo Thunder that is just down the road a couple of miles which is far better.
Stayed 1 night in Dec 2023

2/10 Terrible

tahnibaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed.
The front office attendant was not friendly. The room had a terrible odor when the heat was turned on. In the morning there was no hot water to take a shower. Was very disappointed.
Stayed 1 night in Dec 2023

8/10 Good

Kendra

Stayed 4 nights in Dec 2023

10/10 Excellent

Esther Tammy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Would definitely stay again.
Room was excellent. Very clean and cozy. The staff are not too friendly but other than that it was great and I will definitely stay again.
Stayed 1 night in Dec 2023

6/10 Okay

Anthony

Stayed 2 nights in Nov 2023

10/10 Excellent

Ramona

Stayed 4 nights in Nov 2023

10/10 Excellent

JILL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was truly accessible. Go outside to get to casino.
Stayed 1 night in Nov 2023