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Reviews of Hotel Zarauz

3 out of 5
Hotel Zarauz
Nafarroa Kalea, 26, Zarautz, Gipuzkoa

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 340 reviews" "
Rating 8 - Good. 155 out of 340 reviews" "
Rating 6 - Okay. 63 out of 340 reviews" "
Rating 4 - Poor. 15 out of 340 reviews" "
Rating 2 - Terrible. 5 out of 340 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent
A perfect location just blocks from the beach. A friendly and easy check in but a rather confusing check out for a group of 8. The breakfast was delightful and accommodating for gluten and dairy free. Wish we had more time here.
Stayed 1 night in Aug 2023

6/10 Okay

Alexandra S

Liked: Cleanliness, room comfort
Convenient location
Perfectly adequate. Stayed here while walking the Camino del Norte
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great,, right along the csmino drl Norte
Stayed 1 night in Sep 2023

8/10 Good

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I little dated. We knew going in it had no A/C. But it was hot. Clean and well appointed. Right in the Camino so easy to find
Stayed 1 night in Aug 2023

8/10 Good

Susana Macarron

Liked: Cleanliness, staff & service
Disliked: Amenities
I lked the friendly staff and the cleanness. I did not like the room overlooking a busy street and they changed me to a very wuirt room.
Stayed 8 nights in Jul 2023

10/10 Excellent

Edgar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It is 5 minutes away of the beach. Great location.
Stayed 2 nights in Jul 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in the Camino Norte
It is an old hotel, it is well kept, easy to find, people at reception was friendly.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience.
We had a great stay in this very comfortable hotel. The room was large and so were the beds. We enjoyed the food and the wine very much.
Stayed 1 night in May 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Very pleasant Plenty of room in the bedrooms
Stayed 4 nights in Mar 2022

8/10 Good

Alec

Stayed 1 night in Mar 2022

10/10 Excellent

Allana, calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was on a great location near the beach and right on the Camino. The hotel is very nice , room was big and with a lovely bathroom, and a fridge
Stayed 1 night in Aug 2021

10/10 Excellent

Rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Very confotable Very nice People Front Desk Good Garage
Stayed 2 nights in Feb 2020

2/10 Terrible

Jose Luis

Disliked: Staff & service, property conditions & facilities, room comfort
Choose another
Pay less or pay more but this hotel is not worth its stay.Bed was so uncomfy, reminded me of being a child sleeoing in my grandmothers feather bed, lumpy. Bathroom was clean and ok but really dated. Staff not pleasant at all. Looking round to see if it had a bar to have a drink, walked towards restaurant to look in and young girl abrubtly appeared said it's closed and shut door on us. No questions asked. We asked for copy of our bill at end of trip and told impossible. They do not give them, as we booked through a web site. This has never happened before
Stayed 2 nights in Nov 2019

10/10 Excellent

D

Stayed 1 night in Jan 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable non chain hotel well positioned with parking
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Gabriel

Liked: Cleanliness
Close to city center.
room was large but bed very uncomfortable. very dated decor. On arrival staff was professional and attentive.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Ñot bad.
Quite a good place verl well located in a beautifil town. Poor service mor very friendly.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really good and clean, great instalations, the only problem was the parking, it was too small and we could not park on the hotel, we needed to park in the street.
Stayed 1 night in Jul 2019

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
Fantastic, excellent service and facilities. Would definitely stay again.
Stayed 2 nights in Jun 2019

8/10 Good

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff, well located for viewing town.
Stayed 1 night in May 2019

6/10 Okay

Anna-Louise

Liked: Cleanliness
Ok budget hotel
I ate in the restaurant and a few hours later was violently I'll. I was unable to stand and couldn't eat or leave the room for several days. The room was very basic but clean. The bed was hard! The location was good.
Stayed 7 nights in Oct 2018

10/10 Excellent

BELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Loved this hotel,and loved this beautiful town.Ate incredible seafood in the next town of Getaria.We walked there via beautiful coastal walk.Unforgetable memories. Also you can tour fantastic wineries that produce local sparkling wine, Txakoli!!!!
Stayed 4 nights in Oct 2018

8/10 Good

Inderraj

Beautiful hotel and a lovely sea side with great views,bars and restaurants
Stayed 1 night in Sep 2018

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable
Stayed one night so we could visit the Balenciaga Museum at Getaria Very comfortable and pleasantly traditional hotel. No frills but none needed. Friendly and helpful staff. Convenient parking at the back of the hotel.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very central
a very pleasant stay. the hotel was close to the beach
Stayed 1 night in May 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover, could happily have stayed longer.
Easy to find, good parking, We were made very welcome, especially as we have two dogs (collies) and no extra charges for them. A very tidy town and an easy walk to the attractive sea front. Hotel had a bus tour of middle age + folk and the catering was as expected for that group. We feel that it was good value for dinner, bed & breakfast. Get a room at the rear if you can, less traffic noise!
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location in a beautiful town. The only qualm was that the parking was full but that happens...
Stayed 1 night in Jul 2017

6/10 Okay

Gary

Liked: Cleanliness
Hotel was just....ok ..room was small and noisey
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to sea and food
This hotel was a great stay if you don't want the crowds. Close to yhe beach and boardwalk with many restaurants. There is a great walk to the next town along the footpath with toilets and watet available. Forms part of the Camino walk. Very clean and tidy town.
Stayed 3 nights in Jul 2017

10/10 Excellent

COLLEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient , Authentic base
We enjoyed this hotel. The location was close to the beach and allowed us to visit both Bilbao & San Sebastien. Friendly, helpful staff. No air con & parking not always available at the hotel. Overall would recommend. Spotless.
Stayed 4 nights in Jun 2017

8/10 Good

Bob

Liked: Cleanliness, staff & service
No AC and we would have used it.
Stayed 1 night in May 2017

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place great resort
Easy private car park

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was a bir uncomfortable but otherwise it was great. Short walk to town as well as the beach. Hotel restaurant was good too!

6/10 Okay

Verified traveller

10/10 Excellent

brian, Newton abbot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really close to the beachieved five or ten minutes on foot, clean good quality hotel

8/10 Good

Edmar, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but did the job.
Basic hotel.

6/10 Okay

Doris, Guatemala

Liked: Staff & service, room comfort
Nice hotel, kind staff, close to the beach.
We booked a hotel in San Sebastián, and this hotel was a 20 minute car ride o 30 minute train ride. Nice but it wasn't the location we looked for.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient service, good views of town from windows, reasonable price.

10/10 Excellent

joanne, DARWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Excelkent pet friendly hotel! Clean friendly abode. Excelkent food! Beautiful decor.

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

scott

Liked: Cleanliness, staff & service
Very reasonable stay near the beach
Most things about our stay was wonderful, especially the two staff members who checked us in. Location was excellent, a short block or two to the beach. The only things I would have liked differently are to have a hot breakfast option and better soaps/ bathroom supplies. Overall a great value for our family.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
All good. Shower was excellent, good preasure and HOT. Hotel had a lift and room was spacious. Beds comfy. Good value for money. Parking was good, small area but as out of season no problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Peter, Braidwood

Liked: Cleanliness, staff & service, property conditions & facilities
All and only 2 minutes to beach
Stay included both dinner and breakfast,unluckily as my waiter was unable to explain the menu to me I think missed items that may have appealed to me better for dinner but overall a basic menu but when you look at overall cost things were pretty good ,breakfast had a good buffet with continual replenishment. Staff on checkin were really friendly and couldn't be any faster as with checkout and all other things were very helpful. Room was ok and was probably one of there lesser room as I was on a cheap last minute rate but overall I would definitely stay again.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value
Very good value,close to everything and so comfortable and clean