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Motel 6 San Marcos, TX – Avis

2 out of 5
Motel 6 San Marcos, TX
1321 North I-35, San Marcos, TX

Avis

5,6
Note de 10 – Excellent, d’après 157 avis sur 1000." "
Note de 8 – Bien, d’après 172 avis sur 1000." "
Note de 6 – Acceptable, d’après 192 avis sur 1000." "
Note de 4 – Médiocre, d’après 174 avis sur 1000." "
Note de 2 – Terrible, d’après 305 avis sur 1000." "

5,6/10

Propreté

6,4/10

Service et personnel

5,2/10

Commodités

5,2/10

État et installations de l’hébergement

5,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Eva

Voyage de couple
Points forts : Commodités
Points faibles : Propreté, état et installations de l’hébergement
Lo descuidado de las instalaciones.
Séjour de 1 nuit en mai 2024

8/10 – Bien

MIREYA

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I wish we could-ve had more than 1 pillow per guest. I sleep with 2 pillows but had to share with my daughter. I asked the front office but was told that they didn{t provide extra pillows or blankets.
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Kristian

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Al

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was nice, basic, but clean and convenient. They provided plenty of soap and towels, etc. without having to ask for anything.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Al,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Terrible

Monserrat

Points faibles : Propreté, état et installations de l’hébergement
The price was too high for the quality of the property.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 1 mai 2024
Hi Monserrat, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 – Excellent

Rosalba

Séjour de 1 nuit en avril 2024

4/10 – Médiocre

yasmin, Auburndale

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
What a terrible experience. The place is dingy. Needs updating. My husband walked into the first room and almost threw up. The toilet was unflushed and the smell was horrible! The only reason we took the other room was because we had driven 16hrs and it was 1 am.
Séjour de 1 nuit en avril 2024
Nancy Y. a répondu le 18 avr. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 – Médiocre

Lupe

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 6 nuits en mars 2024
Brand Experience Team a répondu le 18 avr. 2024
Hi Lupe,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Excellent

arthur

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place
Séjour de 3 nuits en mars 2024
Nancy Y. a répondu le 18 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Acceptable

Raymond

Séjour de 1 nuit en avril 2024

2/10 – Terrible

Mercedes

Me volvieron a cobrar sin ir
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 12 avr. 2024
Hola Mercedes,Nos gustaría hablar más sobre su experiencia con usted y le pedimos que se comunique con nuestro equipo de relaciones con los huéspedes utilizando la función Contáctenos en nuestro sitio web para conectarse con nosotros.Maz K.#Team6

8/10 – Bien

Emelda -Emme

Séjour de 1 nuit en février 2024
Nancy Y. a répondu le 29 mars 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 – Terrible

Mia

Voyage en famille, Voyage d’affaires
Points faibles : Service et personnel, état et installations de l’hébergement
It wasn’t clean.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 27 mars 2024
Hi Mia,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Excellent

Armando

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Smells mariguana, outside property not clean,no cold water on sink,heater not working,32 inch tv outdated,shower tub with yellow stains,bed sheets with cigarettes burnt holes,
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 28 févr. 2024
Hi Armando,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 – Bien

Luis

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Brand Experience Team a répondu le 23 févr. 2024
Hi Luis,Thank you for positively rating your stay!!Maz K.#Team6

8/10 – Bien

Adrian

Séjour de 1 nuit en février 2024

2/10 – Terrible

Cassandra

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 12 nuits en décembre 2023

10/10 – Excellent

Carol

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Lori

Voyage avec des animaux de compagnie
Points forts : Service et personnel
Points faibles : Propreté
The room was not very clean. Dirt behind the door on the floor. Dirt by the air conditioner/heater. An M&m piece on the top blanket (I don't have any m&m's). I reserved a room with a queen bed because it had a bathtub, however the plug for the bathtub was missing and I had to use a plastic bag to hold the water in. The host was very nice though, and when I locked myself out of my room almost instantly, she was very helpful. No refrigerator or microwave in room.
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 26 déc. 2023
Hi Lori, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

2/10 – Terrible

Jerry

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
No hot water!!
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 26 déc. 2023
Hi Jerry, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 – Bien

Marco

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.

2/10 – Terrible

Rlee

Points faibles : Service et personnel
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Wanda

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Not a great place to stay
I will start by saying the staff was super friendly and helpful. Everything else was terrible. The property was run down and not in good condition. The night we stayed the hot water system went out for the whole property, so no showers for anyone. Temp outside was in the 30's, so cold shower not really an option. Check out was at 11am, but our room keys quite working at 9am, so while loading the car someone had to hold the foor open constantly. Just not a great place to stay. Again, the staff was very nice, issues with the hotel were not their fault.
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 21 déc. 2023
Hi Wanda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 – Médiocre

Zamira

Séjour de 2 nuits en décembre 2023

2/10 – Terrible

Caitlin

Points faibles : Propreté, état et installations de l’hébergement
There was no hot water.
Séjour de 3 nuits en décembre 2023
Brand Experience Team a répondu le 21 déc. 2023
Hi Caitlin, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 – Médiocre

Gilda

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Thomas

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2023

2/10 – Terrible

Forest

Points faibles : Commodités
Dirty stinky and not friendly
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 21 déc. 2023
Hi Forest, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

6/10 – Acceptable

John

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Georgette

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
For one, we NEVER stay at a Motel 6 but this one had great reviews so we went for it and we were not disappointed. Quiet, convenient, checking was easy and it was close to everything. Even for a one night stay, I would recoomend.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Tomas

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

Terry

Points forts : Service et personnel, confort de la chambre
I like the fact that it was quiet the whole time. Staff is dope. No one was sleeping on their Shid even though it was late night. I was a little thrown off by the fact the floor hadn’t been mopped. Other than that, for the price it was fair.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023

2/10 – Terrible

Johnny

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Television did not work. Not enough towels. Avoid this place
Séjour de 2 nuits en novembre 2023
Brand Experience Team a répondu le 21 nov. 2023
Hi Johnny,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Excellent

Michael

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Arlind, Yonkers

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy and affordable with parking upfront cant go wrong if you just need a place to sleel
Séjour de 1 nuit en novembre 2023
Brand Experience Team a répondu le 15 nov. 2023
Hi Arlind, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 – Terrible

Sheryl

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was the most disgusting and horrible motel 6 I’ve ever stayed at. It was very humid due to the rain and they left the AC on at 60 so everything in the room was wet from condensation. The whole floor was wet everywhere and made my white socks black on the bottom from walking on it. The room never dried during the whole three days we were there. There was dead bugs on the floor of our room like some kind of beetle and there where gross stains on the edge of the bathtub the color of blood or rust or something. We had to use our towels on the wet floor so we only had one bath towel. I waited for housekeeping to come by to clean but they never did. I should have requested them to come with how dirty it was. Besides the hotel being disgusting, the area is bad too. We were in the area for a wedding so we came back to the hotel around midnight in an Uber. My husband got out first and it took me a little longer to grab my stuff so I was about 20 feet behind my husband walking to the room. A man pulls his car up to me and asks if I’m staying at this motel. I ask why and then my husband turns around to see who I’m talking to. The guy says “are y’all together?” My husband says yeah and the guy looks me up and down and says “are you trying to make extra money?” I said no and hurried in with my husband then locked all the doors. I literally was trying to be solicited as a lady of the night! This area is not safe. I will NEVER come back. This makes me never want to stay at a motel 6.
Séjour de 3 nuits en octobre 2023
Nancy Y. a répondu le 7 nov. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 – Acceptable

Randall, Pasadena

Séjour de 1 nuit en octobre 2023

8/10 – Bien

Brandi

Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Marlen

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Angela

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

4/10 – Médiocre

Brandon

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Worst stay ever
Roaches in the room all over the place and not dead ones. No hot water all weekend. I have stayed at this hotel many many times and never had a problem till this time.
Séjour de 3 nuits en octobre 2023
Brand Experience Team a répondu le 1 nov. 2023
Hi Brandon,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 – Bien

Gerardo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good customer service also Very close to restaurants
Séjour de 2 nuits en octobre 2023
Nancy Y. a répondu le 27 oct. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 – Médiocre

Bruno

Séjour de 1 nuit en octobre 2023

2/10 – Terrible

Brita, South St. Paul

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Propreté, état et installations de l’hébergement
This is the worst stay I’ve had. Many people were hanging out outside being loud past 2:45 am. The room was dirty, toilet bowl was cracked, ac didn’t work, and on and on.
Séjour de 1 nuit en octobre 2023
Nancy Y. a répondu le 27 oct. 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 – Médiocre

Tarsha

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The staff when we checked in was so amazing and helpful. However our room didn’t have enough towels for the 4 of us and when we called the next day about it, the staff member, ( a different one) made a big fuss about the towels we should have had. Found roaches in the bathroom and shower looked bad
Séjour de 1 nuit en octobre 2023
Nancy Y. a répondu le 27 oct. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 – Acceptable

Tomas

Voyage en groupe
Points forts : Service et personnel, confort de la chambre
Room 248 shower damages
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Lorena

Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Abel

Voyage de couple, Voyage d’affaires
It’s was a comfy bed but the room smelt like smoke
Séjour de 2 nuits en septembre 2023
Nancy Y. a répondu le 18 oct. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Terrible

rebekah

Séjour de 1 nuit en septembre 2023