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Reviews of Holiday Inn Express Sunnyvale - Silicon Valley, an IHG Hotel

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 234 reviews" "
Rating 8 - Good. 41 out of 234 reviews" "
Rating 6 - Okay. 10 out of 234 reviews" "
Rating 4 - Poor. 5 out of 234 reviews" "
Rating 2 - Terrible. 6 out of 234 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Elvin on Mar 27, 2024
Thank you very much for sharing your 5/5-star review for your recent stay here at Holiday Inn Express Sunnyvale. Your positive scores of recognitions are truly meaningful to us all here. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon to provide home away from home experience when you are back in the bay area. Travel Safe!

10/10 Excellent

Dao

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good, I will comeback
Stayed 3 nights in Mar 2024
Response from Elvin on Mar 19, 2024
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. The rooms were really clean, and believe me, I am a stickler for cleanliness. The rooms even smelled clean!
Stayed 1 night in Mar 2024
Response from Elvin on Mar 6, 2024
Thank you for sharing your great feedback. We are happy to know that you enjoyed your most recent stay with us. Your kind words regarding the Cleanliness and the friendliness and helpfulness of staff mean a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon when your next visit brings you back to the town.Travel Safe!

10/10 Excellent

David, Mountain View

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVgo Chargers! Hot breakfast and convenient location!
Stayed 2 nights in Mar 2024
Response from Elvin on Mar 5, 2024
Thank you very much for sharing your 5/5-star review for your recent stay here at Holiday Inn Express Sunnyvale. Your positive words of recognition about the EVgo Chargers, Hot breakfast and convenient location are truly meaningful to us all here. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you are in the town. Travel Safe!

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in & Check-out Experience ! Tanya Should Be The Trainer Across The Globe !!! Excellent Service ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Feb 2024
Response from Elvin on Feb 11, 2024
Thank you very much for sharing your 5/5-star review. Your positive words of recognition about checkin/checkout are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. Specially to Tania our front desk agent who gave you excellent service, and we are proud to have her. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Elvin on Jan 22, 2024
Hello Mr. David, Thank you very much for sharing your feedback from your recent here at Holiday Inn Express Sunnyvale. Your positive scores of recognition are truly meaningful to all of us here which I will be sharing in our next meeting with our team. We sincerely value and appreciate you for staying and taking time to provide your insights about our hotel. We look forward to welcoming you back again soon when you find yourself back in the bay area and make your stay even more memorable. Travel Safe!

8/10 Good

Dewi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Elvin on Jan 15, 2024
Thank you very much for sharing your feedback. Your positive scores of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley which I will be sharing in our next meeting with our team who will be very excited to hear about your stay. We sincerely value and appreciate you for staying and taking time to provide your insights about our hotel. We look forward to welcoming you back again soon when you find yourself in the town.

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Elvin on Feb 11, 2024
Thank you very much for sharing your 5/5-star review. Your positive scores of recognitions are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Ms. Tania took great care of us for our one-night stay. She was attentive and very helpful. Thanks!
Stayed 1 night in Dec 2023
Response from Elvin on Dec 17, 2023
We are happy to know that you enjoyed your most recent stay here at Holiday Inn Express Sunnyvale/Silicon Valley. Your kind words about our Front Desk Staff member Tania will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon. Travel Safe.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really polite and hospitable with a special mention to the breakfast lady, so warm and friendly and very good breakfast on top of that. Thank you, we will be back.
Stayed 5 nights in Nov 2023
Response from Elvin on Dec 6, 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. I will also make sure to pass your kind words to Alicia out breakfst attendant. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the town.

10/10 Excellent

Ninad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 2 nights in Nov 2023
Response from Elvin on Nov 30, 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the town.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up!
Friendly staff, clean room with fridge & microwave, free parking with onsite ev charger, good hot breakfast.
Stayed 1 night in Nov 2023
Response from Elvin on Nov 22, 2023
Thank you for taking time to comment on your recent stay here at Holiday Inn Express Sunnyvale. We are glad to hear that you found your room clean, liked the interaction with staff, breakfast, amenities and our newly added amenities EV charger. We appreciate the kind words and the perfect score you have awarded us which I will share it with all my team members in our next meeting. We take pride in what we serve here and we look forward to serving you again when find yourself back in the bay area.

10/10 Excellent

Luigi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Elvin on Nov 21, 2023
Thank you very much for sharing your 10/10 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the bayarea.

10/10 Excellent

Donnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Nov 2023
Response from Elvin on Nov 10, 2023
Thank you for staying here at Holiday Inn Express Sunnyvale and taking time to comment on your stay. We are glad to hear that your stay was great and we appreciate the perfect score you have awarded us which I will share it with my staff. We take pride in what we serve here and we look forward to serving you again when you are back to bay area.

10/10 Excellent

Wilbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service
Stayed 1 night in Nov 2023
Response from Elvin on Nov 9, 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We are glad to hear that you liked our service and found your room during your stay clean. We take pride in what we serve here and I will makesure to pass your feedback to my team. We are home away from home and look forward to serve you again in the future when you find yourself back in bay area.

10/10 Excellent

Garry

Stayed 1 night in Nov 2023
Response from Elvin on Nov 24, 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We look forward to serving you back again soon when you find yourself in the bay area.

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and welcoming.
Stayed 3 nights in Oct 2023
Response from Elvin on Oct 13, 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were the best! More like your sweet Auntie then hotel staff. I will return.
Response from Elvin on Oct 3, 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excellent

xiaobao

Stayed 2 nights in Sep 2023
Response from Elvin on Sep 30, 2023
hank you very much for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We are glad to hear that your stay was comfortable and up to your needs which I will share with all of my staff members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

4/10 Poor

Ghaith

Business traveller
Liked: Staff & service, amenities
Room smelled like socks after a long hike
Stayed 1 night in Sep 2023
Response from Elvin on Sep 8, 2023
Thank you for staying in Holiday Inn Express Sunnyvale and commenting on your stay. We are really sorry to hear that your room smelled which we absolutely do not intend for any guest as we take pride in what we serve here at our hotel. Should you give us another chance if you can let us know at the front desk so that we can fix the issue for you and make your stay in the future better by turning things around. I want to regain your faith should you give us another chance to accommodate you when you find yourself back in bay area.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely polite and rooms were clean . Liked that they had coffee in lobby 24 hours a day
Stayed 1 night in Aug 2023
Response from Elvin on Sep 7, 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with my team. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Elvin on Sep 1, 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excellent

christian

Stayed 1 night in Aug 2023
Response from Elvin on Aug 8, 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Good

Tu

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean although the room seems a little small. If you stay there to sleep, there is no problem. But if you want to stay at the hotel for a long period of time, find a larger hotel room. Breakfast is decent. Overall, it's 4/5. I will be happy to come back and stay there if I need to.
Stayed 1 night in Aug 2023
Response from Elvin on Aug 8, 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We take pride in what we serve here and Sorry that you found the room small, but next time we will do our best to keep you in different room type so that you can try other room type. We hope that you will give us second chance to turn things around when you find yourself back at the bay area.

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2023
Response from Elvin on Aug 13, 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay here. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We take pride in what we serve here, and I and my team are glad to hear that your stay was good. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excellent

Donna, Atlanta

Stayed 1 night in Jul 2023
Response from Elvin on Aug 30, 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay here. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We take pride in what we serve here, and I and my team are glad to hear that your stay was good. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excellent

Chung Kong

Stayed 1 night in Jul 2023
Response from Elvin on Jul 24, 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excellent

Zhongqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Elvin on Jul 9, 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Good

Phanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy, can hear people one floor above walking. AC making loud noises.
Stayed 1 night in Jul 2023
Response from Elvin on Jul 4, 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. Sorry that you had a noise issues, but next time we will try to keep you on the top floor so that you will not have to worry about such problem. We hope that you will give us second chance to turn things around when you find yourself back at the bay area.

10/10 Excellent

Donna, Atlanta

Stayed 1 night in Jun 2023
Response from Elvin on Jul 16, 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We take pride in what we serve here and are very glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excellent

Donna, Atlanta

Stayed 1 night in Jun 2023
Response from Elvin on Jul 13, 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We take pride in what we serve here and are very glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from Elvin on Jun 22, 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the score, and we hope that you remember us in the future again when you find yourself back in bay area.

2/10 Terrible

Haihua

Stayed 1 night in Jun 2023
Response from Elvin on Jul 10, 2023
Hello Thank you for staying in Holiday Inn Express Sunnyvale and commenting on your stay. We are really sorry to hear that you did not have the stay upto your like and we absolutely do not intend for any guest as we take pride in what we serve here at our hotel. If would please let us know what happened so that we can fix it and make your stay in the future better by turning things around. I want to regain your faith should you give us another chance to accommodate you when you find yourself back in bayarea.

10/10 Excellent

Daniel

Stayed 1 night in Jun 2023
Response from Elvin on Jul 5, 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Elvin on Jun 3, 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excellent

Angir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed three nights; the staff was very accomodating and respectful.
Stayed 3 nights in May 2023
Response from Elvin on May 29, 2023
Thank you for staying at HIE Sunnyvale, and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

6/10 Okay

Vanessa

Stayed 1 night in May 2023
Response from Elvin on May 16, 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay. We hope you will remember us again when you find yourself back at the bay area.

10/10 Excellent

KIRK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2023
Response from Elvin on May 8, 2023
Thank you for staying at the HIE Sunnyvale and taking time to comment on your recent stay. We appreciate the high score and glad to know that you had a comfortable stay. We hope you will remember us again when you find yourself back at the bay area.

8/10 Good

Ranae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The hotel is very nice. One thing the people upstair were very noisey and walls are thin
Stayed 1 night in Mar 2023
Response from Elvin on Mar 22, 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. Sorry that you had a noisy neighbor upstairs, but next time we will try to keep you on the top floor so that you will not have to worry about such problem. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Excellent

Chanbum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
friendly staffs
Stayed 3 nights in Feb 2023
Response from Elvin on Mar 9, 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2023
Response from Elvin on Mar 18, 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Elvin on Feb 10, 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay here. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff here. We hope that you will remember us again when you find yourself back in the bay area.

10/10 Excellent

SHUFANG

Response from Elvin on Mar 6, 2023
Thank you for staying and taking time to comment on your recent stay here in Holiday Inn Express Sunnyvale. We are thankful for such a high rating from you, and glad that you had a comfortable stay here. I hope you will remember us again when you find yourself back at bay area.

2/10 Terrible

Samuel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
How exoedia did not warn that the elevator was not working for last 2 months and We were 75 year old 64 and 61 year olds had to climbv3rd floor with luggage and forc2 nights we had to do that. Very disappointed with Exoedia for not warning about the issue in our booking process
Response from Elvin on Dec 15, 2022
Thank you for staying and commenting on your recent stay here at HIE Sunnyvale. The hotel upgrade was actually 6 years ago! It is true that the elevator has been fully stopped working since 2 months and is already scheduled for a complete overhaul. The wait time for elevator service of this nature is approximately 4 to 6 months due to the time required for obtaining permits, ordering specially built parts, and the limited number of certified workers in the field. The United Elevator is the company chosen for this job and going to be modernizing the Elevator soon as the parts have already been ordered for it. We are waiting for the parts to be delivered here and as soon as it arrives United Elevator will start the work immediately. We are extremely sorry that you were not informed and for all the inconvenience you had to go through walking up and down the stairs. We thank you for your patience, and hope you will consider us again in the future when we are in a better condition.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Elvin on Dec 11, 2022
Thank you for staying taking time comment on your recent stay here at HIE Sunnyvale, and awarding with such a high score. We look forward to accommodating you again when you find yourself at Bay Area again.

10/10 Excellent

Qun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Elvin on Dec 1, 2022
Thank you for commenting on your recent stay here at HIE Sunnyvale, and awarding with high scores. We look forward to accommodate you again when you find yourself at Bay Area again.

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and breakfast was delicious with hot and cold food choices. The fitness center was small but the equipment was very nice. The sound proofing between rooms wasn’t very good, so we could hear people talking, and the upstairs neighbors walking was a bit noisy.
Stayed 4 nights in Nov 2022

10/10 Excellent

Earl James, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to major highways.Clean and well maintained. Breakfast food is great.Renovations at the parking lot is ongoing.Definitely,will stay again!😊
Stayed 1 night in Nov 2022
Response from Elvin on Nov 14, 2022
Thank you for commenting on your recent stay here at HIE Sunnyvale. We appreciate your high scores and We look forward to accommodate you again when you find yourself at Bay Area again.

10/10 Excellent

Christin J

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIE is always a good value for the dollar. The breakfast is great. The only problem was the construction and a big pile of dirt in the parking lot.
Stayed 1 night in Nov 2022
Response from Elvin on Nov 12, 2022
Thank you so much for commenting on your recent stay here at HIE Sunnyvale. We appreciate you for awarding us with such a high score. We are sorry that our electric car charging station installation in the parking lot is still in process and we are working our way to get it done as soon as possible. Please remember us when you find yourself back at bay area again.

10/10 Excellent

Kenichi

Stayed 3 nights in Sep 2022
Response from Elvin on Oct 3, 2022
Thank you for taking time to comment on your recent stay. We are grateful for such a high score and appreciate your recognition. We hope you'll consider us again in the future.