Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 21-Nov-2014
Pros: Location and nice staff.
Cons: Nothing.
Location: Good restaurants and central to downtown San Jose
Wonderful, helpful staff, clean rooms, good location and very nice concierge center, including rooftop sitting/eating area and a nice breakfast.
3 out of 5
by A verified traveller

San Jose Trip

Posted 20-Nov-2014
Pros: Close to venue
Cons: Another restaurant could be added. Lower the prices in the coffee shop. If there are venues in town, be more accommodating by allowing the discount!
Location: The restaurants nearby were fantastic; It was great to go to the corner market and buy water for a decent price.
There was only one restaurant (very expensive) in the hotel. The coffee shop was exorbitant.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston

Very comfortable, clean, classy

Posted 18-Nov-2014
Pros: Sweet bed. Clean. New. Easy.
Cons: Nothing. Not cheap.
Location: Middle of San Jose. Easy shot to airport and palo alto.
Loved it. Perfect place to lay my head after a long flight and intense business trip. I really don't need any better than this.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Nov-2014
My husband and i really enjoyed the facility our room in the beginning wasn't ready at check in but as we were checking in a king size bed became available to us which was awesome. right after we had settled in in our room we decided to go use the hot tub it was a little busy at the moment so we decided to go out for dinner as we returned we tried the hot tub again and we finally were able to use it. The reason why I gave 3 stars was due to the fact that there were big size cockroaches walking around the hot tub area that was the only bad thing about the resort other than that everything else was good
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent customer service

Posted 17-Nov-2014
My daughter and I stayed here while in town for a conference. We were very happy with the helpful staff, clean rooms and the location. They have a small store in the lobby with a coffee shop. it was very convenient, but a bit pricey
5 out of 5
Recommended
for Everyone
by A verified travellerfrom san Jose

I had a wonderful stay

Posted 28-Oct-2014
Everyone was very friendly and helpful! The room was very clean and fresh and the bed was very comfortable!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Oct-2014
nice hotel, location is great staff was nice. was happy with my stay!
4 out of 5
Recommended
for Everyone
by A verified traveller

Centered, near pretty much al that's needed.

Posted 17-Oct-2014
Short stay, not much to say, but the staff was great!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rangel

Fantastic hotel. Great location

Posted 7-Oct-2014
Great location, Very nice staff, beautiful and comfortable rooms. Great amenities and beautiful corner view... Lovely!!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great!

Posted 4-Oct-2014
Cons: took almost two hours to get a bottle opener sent to my room, after call back every half hour...
This hotel was pretty great for the price. rooms were clean and beds comfortable. They have a $50 a night hold on debt cards, which is not too bad. I would stay here again.