Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
96% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Reno, NV

Very clean hotel and very quiet considering

Posted 1-Jul-2014
We just stayed one night and found the hotel very clean and comfortable. It was conveniently located on the main street and the room was very quiet considering the constant traffic. Also an easy walk to Castro St where all the restaurants and bars are located. Breakfast was a quick start to get us on our way.
5 out of 5
Recommended
for Everyone
by Ian from UK

Small but pleasant hotel

Posted 18-Jun-2014
Pros: Helpful and friendly staff
Cons: Bigger area for the breakfast room
Location: The shopping area is about a 10 to 15 minute walk away but once there there is a variety of shops and restaurants.
Quite small but very comfortable. The whole property was obviously well looked after and the staff were very helpful and friendly. The rooms were well finished. All the rooms have heavy doors which don't seem to be able to be closed quietly. I was on the ground floor with the van hire place outside the window and guests who were going in and out of their room from about 5am. I would suggest that anyone who stays here should avoid rooms on the ground floor. The breakfast room by the front door is quite small so gets full quite quickly. I would stay here again though.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel 15 minutes from Stanford

Posted 16-Jun-2014
Pros: Staff was friendly.
Cons: Make sure their is a refrigerator and microwave when promised!
Location: Stanford University is nearby.
The hotel staff was very friendly. Our room was reserved with the understanding that their would be a microwave and refrigerator in the room, but neither was in the room!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jun-2014
It was good. Staff were nice & friendly. I just hope housekeeping cleans the room more timely.
5 out of 5
Recommended
for Everyone
by Laura

Good deal for a clean and updated room

Posted 12-May-2014
Stayed overnight and found the room to be clean and comfortable. The staff was courteous and efficient. Complementary breakfast was a treat I hadn't expected.. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean and modern

Posted 11-May-2014
Pros: Bedding and cleanliness
Location: Don't know much about it, I was only in and out real quick. Seemed nice though.
Not sure why Expedia is making me type more but okay. I liked the place a lot. Book it, you'll be glad you did.
4 out of 5
Recommended
for Everyone
by Rob from Puyallup,wa

Nice

Posted 6-Apr-2014
Location: Close to Palo Alto and Stanford U
Nice hotel for what it is. Remodeled and very good value. Rooms are on the small side, but very clean, as is the entire property. All of the staff that we interacted with were amazing and friendly.
Comment from Hotel Management
1-May-2014 by Dhruv, Hotel Management
Dear Rob, We believe we offer a great value, with many extras like our free breakfast, afternoon cookies, fiber optic Wi-fi and more. And we have an outstanding team of hospitality professionals who love to take care of our guests. Thank you for recognizing our efforts to provide a wonderful stay to guests visiting the Silicon Valley. Sincerely, Dhruv Patel Director of Operations
4 out of 5
Recommended
for Business Travellers
by c3 from East Coast

Awesome place for what we needed!

Posted 26-Mar-2014 on Hotels.com
Great spot, well maintained, extremely courteous staff. Just what we needed on this business trip!
Comment from Hotel Management
5-Jul-2014 by Dhruv, Hotel Management
Dear C3, We are thrilled to be called "awesome" by our guests. Thank you for sharing your very complimentary review with other travelers. We are proud of our team of hospitality professionals who have created such a wonderful hotel for our guests. I will share your compliments with them, they will be pleased. We appreciate your business and look forward to welcoming you back again. Sincerely, Dhruv Patel Director of Operations
3 out of 5
by CS from Salt Lake City

Good Location- Near Palo Alto

Posted 17-Mar-2014
Pros: The staff was very friendly, and the continental breakfast was good. The room was clean and the bed was comfortable.
My room was on the first floor, and I didn't like hearing the noise from the hotel parking lot, such as car doors closing, people talking etc.... You could also hear the noise from El Camino Real - a busy street.There was no counter space in the bathroom, and I found it difficult to find a place for my toiletries. I had to keep them on the top of the towel rack or on the back of the toilet. The hotel was just OK for the price.
Comment from Hotel Management
1-May-2014 by Dhruv, Hotel Management
Dear CS, I am glad that you found our location convenient for your visit to the Silicon Valley. I regret that you were not comfortable with the noise level and the counter space in the bathroom. I believe that we have some other rooms that might be more to your liking. Thank you for choosing the Hotel Vue, we appreciate your business. Sincerely, Dhruv Patel Director of Operations
2 out of 5
Recommended
for Business Travellers
by A verified traveller

very mediocre

Posted 9-Mar-2014 on Hotels.com
hotel very mediocre. more like a motel. there were what appeared to be two vagrants/homeless gentlemen eating the continental breakfast. they were in the breakfast lounge for at least an hour. made the room smell awful. hotel management did not seem to care / seem alert to the fact that these guys weren't guests of the hotel despite their smell/appearance/wearing large backpacks to breakfast. would definitely not stay here again - suggest the hotel across the street which looks much nicer.
Comment from Hotel Management
5-Jul-2014 by Dhruv, Hotel Management
Dear Guest, We really appreciate your sharing your experiences with us. Feedback like yours helps us correct our mistakes and improve our service. We will certainly follow up on your comments. Thank you for your business, we appreciate it. Sincerely, Dhruv Patel Director of Operations