Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
84% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Burbank

old hotel

Posted 25-Jun-2015
Pros: The staff was friendly, but we only saw 2 people one checking in and the second checking out to turn in my plastic room key and to get my $20.00 back.
Cons: Get rid of the smell in the hallway, change out the chairs, fix the dripping bathroom sink, fix the lock on the door to open the building,
We had a very late check in and the girl behind the counter was very nice. We paid for room ahead of time through pay pal but they asked us for a $20.00 deposit to make sure we returned our room key. Then we were told our room was in the other building way across the parking lot behind another business. She then advised us that the free breakfast was back in this building and on the second floor, which meant we would have had to drive back to the front and find a place to park. Once at our building you were supposed to have to use your room card to get in well guess what, no need to use the key to open the door it does not lock, anyone could walk in off the street and nobody would even know. Once inside the hallway it smelled so bad. Once inside the room it did look clean just really old, 2 chairs for the desk both torn and really well used. The small fridge in the room was clean but the freezer part was packed in ice. The beds are hard so if you like a stiff bed you will be okay. The room had no dresser or any kind of drawers to put your close in. The bathroom shower leaked onto the floor because the glass door would not shut tight.
3 out of 5
Recommended
for Everyone
by A verified traveller

Granada Inn

Posted 20-May-2015
The staff at Granada Inn were pleasant. The facilities were better in the main building (with Lobby). I noted that the secondary building seemed a little noisier and not as clean/modern as the main building. Overall, it's a decent place to say for what you pay.
2 out of 5
by A verified traveller from California

The Granada Inn

Posted 14-May-2015
Pros: Nice TV, Good Water Pressure, Great Housekeeping Staff. Room is clean. Good Location, close to most shops and freeways. Cons: The smell in the hallway was of an Indian Restaurant, which eventually leads into your room. "Manager/Desk Clerk/Security Guard" is a bit paranoid. Breakfast is mediocre. Happy Travels!
Comment from Hotel Management
20-May-2015 by Ruby, Hotel Management
Dear Guest Thanks for your feedback, we glad that you enjoyed our room facility regarding food smell in hallways, as we provide small kitchenette in each room so that guest staying in room can cook their own food as per their choice , so some time guest leave there door open that might be the reason that food smell comes in hallways, but we will make sure that will not happen in future Thank you so much for you feed back
2 out of 5
by A verified traveller from Calif

A decent place to stay if you need to

Posted 20-Apr-2015
Pros: It was economically priced and closed to my activity
Cons: Needs updated badly
The first room had a strong odor when I came in. Found that the refrigerator door had been left open and the freezer compartment was completely frozen over with ice thick enough to prevent the door from being closed. The desk clerk did quickly get me another room. 2nd room was clean enough, but the linoleum on the floor was torn. The furniture was badly scratched and damaged. The burner catch pans on the stove top were wrapped in crumpled foil. Breakfast in the morning was very disappointing. Not much to choose from at all.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2015
Cons: "breakfast"
Did not like the $20 security deposit. But it was returned at checkout, as promised. Silly idea since no one checked my room to discern if it were trashed, or not, and whether the tv and towels were missing, or not. I would recommend this hotel but with qualifications.
4 out of 5
Recommended
for Families
by Renee from El Cajon

Clean and great location

Posted 31-Mar-2015 on Hotels
Very clean and the staff was helpful. Only slight issue was that in our shower you could not adjust the head to point anywhere other than the opposite wall. Being a little on the short side the shower stream was completely over my head! Lots of good restaurants around too.
Comment from Hotel Management
6-Jun-2015 by HARRY, Hotel Management
Dear Guest Thanks for you feedback
1 out of 5
Recommended
for Business Travellers
by Thomas from Dallas

Horrible

Posted 27-Mar-2015 on Hotels
Did not get complete room service because had left a pair of jeans at the end of my bed and their policy is to not move anyone's personal belongings in fear of damaging them. Shower door falling off hinges, refrigerator in the room was so loud that I had to unplug it. Never again
Comment from Hotel Management
6-Jun-2015 by HARRY, Hotel Management
Dear Guest Sorry that we are not as per your expectations Regards
2 out of 5
Recommended
for Business Travellers
by Tom

Posted 26-Mar-2015 on Hotels
Comment from Hotel Management
13-Jun-2015 by HARRY, Hotel Management
Dear Guest Thank you for your time and Rating you gave us.
Comment from Hotel Management
13-Jun-2015 by HARRY, Hotel Management
Thanks for your time and the rating you gave us
2 out of 5
Recommended
for Families
by A verified traveller

老舊的飯店,不得已的選擇

Posted 25-Mar-2015 on Hotels
不得已的選擇,早餐很簡單,附近算方便,設備超級的差、又很舊
Comment from Hotel Management
6-Jun-2015 by HARRY, Hotel Management
Thanks for your time and the rating you gave us.
4 out of 5
Recommended
for Couples
by Jennifer from Sunnyvale

Great room, small shower.

Posted 23-Mar-2015 on Hotels
It was nice. Just the shower was kind of small..... But loved the stove and sink in the room. The counter area was great. The bed was magnificent. So just the shower size.
Comment from Hotel Management
6-Jun-2015 by HARRY, Hotel Management
Dear Guest Thank you reviewing us , appreciated