Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
80% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Santa Cruz, CA

Pleasantly Surprised

Posted 3-Jul-2014
Pros: Efficiency, close to airport, cleanliness
Location: Airport
With a price like theirs, I expected my stay to below par, but it was actually above and beyond my expectations. The hotel staff was very friendly and helpful and the room was lovely with a sweet writing desk and kitchenette. Highly recommended
Comment from Hotel Management
4-Jul-2014 by HARRY, Hotel Management
Dear Guest, thank you very much for your nice review after your recent stay at our hotel. We are delighted to hear that you enjoyed your stay and what we could exceed your expectations.
1 out of 5
by Tim from Linden ca

outdated and old

Posted 18-Jun-2014
Pros: sheets looked clean
Cons: total revamp
Location: good location
employees were friendly, very old and rundown rooms , furniture etc.
Comment from Hotel Management
18-Jun-2014 by HARRY, Hotel Management
We are very sorry that we were not of your expectations.
5 out of 5
Recommended
for Everyone
by Robin from C

Always pleasant stay

Posted 27-May-2014
Front desk and house cleaners are really nice and accommodating
Comment from Hotel Management
30-May-2014 by HARRY, Hotel Management
We thank you for your time for review and we will convey your message to our Front Desk and Housekeeping personnels.
5 out of 5
Recommended
for Everyone
by r from c

Nice convenient to everything staff very helpful

Posted 18-May-2014
I liked this place so much I extended my stay here a few times this trip
Comment from Hotel Management
3-Jun-2014 by HARRY, Hotel Management
We thank you for your wonderfull remarks and time for reviewing our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great place for my quick business trip.

Posted 16-May-2014
Pros: The friendliness and courteousness of the staff was far superior to what I was accustomed to. The quality of the overall accommodations were great.
Cons: For the price and convenience this hotel is fine.
Location: For my business needs the location is perfect, located in the middle of Silicon Valley.
First time at the Granada Inn as my normal hotel doubled their rates due to heavy business load and most places booked. I found Granada through Expedia and was pleasantly surprised by the price, the location and the overall feel of the hotel
Comment from Hotel Management
17-May-2014 by HARRY, Hotel Management
Dear Guest We offer our guest Best of the Rate yet our loacation is Prime Location in the heart of the Silicon Valley. We appreciate your remarks and we hope to see you again in the future and wish you the very best.
4 out of 5
Recommended
for Everyone
by r from c

Nice very convenient location and out of this heat

Posted 13-May-2014
This is a very pleasant place to stay as far as hotel staff convenience of location to everything grocery store close by restaurants gas stations etc as far as hotel there was mold in side shower and caulking had come off and the shower leaked to downstairs so had to leave couple hours while repaired some of the people staying here are a different story very rude and at times trying to start problems and the parking here definitely sucks
Comment from Hotel Management
14-May-2014 by HARRY, Hotel Management
DEAR Guest We appreciate your time for review of our hotel. We welcome criticism which helps to improve. Our maintenance staff is ready to work as soon as any issue reported or detected. In your case also the is taken care of immediately. I have instucted my maintenance to inspect each room before ready for rent. Once again thank you.
1 out of 5
by A verified traveller

Near airport

Posted 12-Apr-2014
Rooms below average. Bathroom not very clean and only 2 yellowed towels.
3 out of 5
by A verified traveller

No

Posted 11-Apr-2014
A lot of parking lots, staff is nice and helpful. The room is clean but it smell of humidity.
Comment from Hotel Management
6-May-2014 by HARRY, Hotel Management
We welcome all constructive criticism and kind words as it helps us to get better and stay good.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

OK Stay

Posted 31-Mar-2014 on Hotels.com
The price was reasonable. Nothing special. Internet access was great.
Comment from Hotel Management
12-Jul-2014 by HARRY, Hotel Management
Thanks for posting your wonderful remarks. We are not one of the fancy hotels in the area. We have clean rooms with 42-46" flat HD TV with HD channels, New Carpet with new beddings and with fresh paint.
2 out of 5
by A verified traveller

Pass this one up

Posted 28-Mar-2014
Pros: convenient location
Cons: SERVICE and PERSONWL
Location: Winchester House and Tech Museum
The motel offered a continental breakfast in the second floor landing. They offered a newspaper and promptly at seven the lights went out. When I inquired, the staff told me "its on a timer". I asked can we turn on the light manually, and they told me no. The bed was concave and uncomfortable. As I was checking out there were two different guests complaining about the condition of their room and something not working. They reported it the night before and nothing was done. No accommodation was offered or made. The staff seemed indifferent and willing to let the guest complain. Overall, I would NOT stay here again. Plenty of other places along that boulevard, and frankly I would take a chance on an unknown entity, rather than a known POOR motel.
Comment from Hotel Management
9-Apr-2014 by HARRY, Hotel Management
Dear Guest, we are sorry wer were not of your expectation. We are not one of the fancy hotels in the area. But we value your every penny spend with our services.