Free daily buffet breakfast
Check availability

Reviews of Best Western Plus Brookside Inn

2.5 out of 5
Best Western Plus Brookside Inn
400 Valley Way, Milpitas, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 904 reviews" "
Rating 8 - Good. 349 out of 904 reviews" "
Rating 6 - Okay. 123 out of 904 reviews" "
Rating 4 - Poor. 46 out of 904 reviews" "
Rating 2 - Terrible. 33 out of 904 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wadih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jerome

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Please place is good for business travel but not for family travel
Stayed 3 nights in Mar 2024

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Yen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were professional and kind. Breakfast was tasty.
Stayed 5 nights in Mar 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price which included a full breakfast. Only complaint was the pillows were too hard.
Stayed 1 night in Mar 2024

6/10 Okay

Senthil

Liked: Staff & service, amenities
Stayed 1 night in Mar 2024

10/10 Excellent

Divina, King city

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay.
Stayed 1 night in Mar 2024

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Mark, NY

Business traveller
Disliked: Amenities
Surprised that there were steps leading up to the entrance of the hotel and I didn't see any other access for disable people (or just someone like me who was tired and had a heavy sugar).
Stayed 1 night in Feb 2024

10/10 Excellent

Erika, Santa Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right off the freeway. Next to plenty of strip malls (walkable), 2 gas stations, a 7/11 (walkable). Less than a mile drive to restaurants and Starbucks/Pete’s Coffee. The staff was very friendly and accommodating. As we walked to our room we were greeted by 3 staff members. The room was very clean. Self-parking. I would definitely stay at this location again.
Stayed 2 nights in Feb 2024
Response from Shawn on Feb 20, 2024
Thank you for your response, plz visit us soon.

8/10 Good

Maryna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best wasn’t most comfortable otherwise all good
Stayed 3 nights in Feb 2024

10/10 Excellent

trung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. What I like most is the service. The staff is friendly and helpful.
Stayed 1 night in Feb 2024

8/10 Good

Rudy, Pico Rivera

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only negative issue i had was the rude lady in the check in counter. I've been here many times and never had any issues but this time around was different. All other staff members were amazing like always.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristina, Davis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent, all the staff welcoming and friendly, and the room was spacious and clean.
Stayed 1 night in Jan 2024

10/10 Excellent

wendy

Travelled with family
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Rudy, Pico Rivera

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great!
Stayed 2 nights in Jan 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Property conditions & facilities, room comfort
The area was not the best. And the hotel needs an upgrade. However, staff were very polite.
Stayed 1 night in Jan 2024

10/10 Excellent

yuan, El Dorado Hills

Stayed 1 night in Dec 2023

8/10 Good

Dang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Nizar

Stayed 1 night in Dec 2023

10/10 Excellent

TAO

Stayed 1 night in Dec 2023

10/10 Excellent

Randy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Stay!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
My son and I had a great experience. The staff were very friendly and helpful and the food options were good. Will definitely stay here in the future
Stayed 3 nights in Dec 2023

10/10 Excellent

shiangyin

Stayed 3 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Sarah, Lynden

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and our room was clean. They allow pets which was a huge plus as we have 2 large breed huskies. Our room was easily accessible with side entry. The breakfast was plentiful with scrambled eggs, sausage and more. We enjoyed our breakfast as did our dogs :) There is a shopping plaza across the way that offers many dining options and a convenience store that is easily accessible within walking distance. We recommend staying at the Brookside Best Western Plus and would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the room I stayed in was nice
Stayed 1 night in Oct 2023

6/10 Okay

Penny

Travelled with partner
Not enough parking
Stayed 2 nights in Oct 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and friendly
Stayed 2 nights in Oct 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeanne M

Stayed 1 night in Sep 2023

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Juan

Stayed 1 night in Sep 2023

10/10 Excellent

Chynna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property with friendly staff! The immediate area has plenty of tasty restaurants within walking distance and a couple convenient stores with snacks and drinks.
Stayed 1 night in Sep 2023

10/10 Excellent

Rudy, Pico Rivera

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast the offer and the timeframe of breakfast. Staff was great and accommodated us with a little earlier check in after driving 9 hours.
Stayed 3 nights in Sep 2023

8/10 Good

Maryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but in a very noisy area
Stayed 1 night in Sep 2023

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and the staff very friendly. Breakfast is very nice, too.
Stayed 3 nights in Sep 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service in the room
Stayed 1 night in Sep 2023

8/10 Good

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Yanira

Stayed 1 night in Aug 2023

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent nice clean and quiet
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Nice clean comfortable hotel. Staff was very friendly. Definitely would stay again !!
Stayed 1 night in Jul 2023

8/10 Good

Rosaria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
My stay was good , the beds wear soft room was clean no problems at all. They had a breakfast buffet it. The food was good and filling , and I would go again
Stayed 4 nights in Jul 2023