I called ahead to make sure they knew we were going to be checking in late. The person I spoke with assured us there would be a room available. We got there with our two young children late at night and there were no rooms available. We waited almost an hour until a driver took us and a few other people to a different hotel which when I looked was 1/2 the price of the hotel we booked. The whole process took close to 2hrs and at that time it was 1am. I’m grateful we had a place to sleep, but it was a long process which put us further away from the airport for our flight the next morning.