We had a wonderful experience from the first email to Maurico asking about our dog staying in our room, to the airport shuttle pickup ( absolutely amazing service) they made sure we did not stray away at the baggage area. We were greeted at the hotel by very friendly, professional and english speaking staff. The suite was perfect for us and our small dog. We also hired a driver through the hotel for 5 hrs to conduct some business and we had by far the best person for the job, he knew San Jose inside and out, taking shortcuts and driving places we would not have ventured alone. We would go back in a minute and will on our next visit to San Jose.
This was my first time visiting Costa Rica, so I wanted to experience the culture of the city. The resort is a beautiful private home converted into a hotel. The staff is very attentive to your needs and gives you the personalized experience you just cant get at a large resort. There is even a restaurant onsite with a private chef. If you want to venture out there are restaurants just a few minutes from the resort and convenient to the bus line. I would definitely recommend this hotel to anyone traveling to Costa Rica.