Courtyard

Reviews of The Dylan at SFO

3 out of 5
The Dylan at SFO
110 S El Camino Real, Millbrae, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 870 out of 1337 reviews" "
Rating 8 - Good. 304 out of 1337 reviews" "
Rating 6 - Okay. 82 out of 1337 reviews" "
Rating 4 - Poor. 47 out of 1337 reviews" "
Rating 2 - Terrible. 34 out of 1337 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I like the discounts! For the restaurants Neal and half off wine
Stayed 1 night in Mar 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent
Stayed 1 night in Mar 2024

4/10 Poor

MOLLY

Travelled with family
Liked: Staff & service
No free breakfast, limited parking, smell in room.
Stayed 1 night in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Sherae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby restaurarnts
Stayed 1 night in Mar 2024

10/10 Excellent

Zadok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you wanna stay near SFO this is a solid place. As long as you don’t mind airplanes flying over regularly it’s a solid stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I have stayed here several times when visiting the Bay area. It's close enough to SF so it isn't a long drive into the city. It's located right next to the Millbrae station, so you can hop the train into the city easily, also. Facility is very clean and our room was excellent and clean. Beds comfortable! The window and balcony was facing the train station, so was a bit noisy until the trains stopped running around 11pm or midnight. If you prefer quiet ask for a room away from that side of the building. I've stayed in other rooms and never heard the trains until this last visit. They offer free coffee in the lobby and beverages, both alcoholic and non-alcoholic for sale in the lobby. A bit pricey but worthwhile if you didn't want to go to the store. They won't have breakfast , just some grab n go items that you have to purchase. But honestly didn't matter to me, as there are plenty of places nearby you can get breakfast at. Neighborhood is nice and felt safe the while time we were there can walk to many restaurants and stores nearby. 24 hour CVS within 5 minute walk. Parking is good and is also free. Parking lot fills up quick in the evening but there is a lot of places on the street to park and again, neighborhood feels safe so want worried about my car being broken into. Parking spots are small though and had a hard time fitting my Jeep Wrangler in sometimes. Big trucks will find it hard to park. Front desk staff was great! Friendly and very helpful!

6/10 Okay

Sean Francis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doors slamming all night. Bed sank in the middle. Otherwise fine. "You get what you pay for" comes to mind..
Stayed 1 night in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service
Great location near BART, restaurant next door, easy to find and if you plan to go in the city of San Francisco commute on transit.
Stayed 1 night in Mar 2024

8/10 Good

Veronique

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Yijun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for going to the airport!
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
The Dylan is just lovely. Though the property is clearly older, it has been beautifully updated in a stylish and quirky, but cozy way. The beds are so yum that I want one of my own. The front desk staff wasn’t the most welcoming on the night we arrived.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Convenient location if you want to get around via BART, there are also good dining options within walking distance. Fun hotel with good amenities l.
Stayed 1 night in Mar 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my gosh! This place is super charming, unique and generous with how they appoint the rooms. The lady who checked me in the evening I arrived was like a whirling dervish juggling a guest who seemed to be taking a lot of repetition to figure things out and the lady behind the desk never lost her cool, was answering the phone...checking me in.... she was amazing! The bed was heaven too! And a real bath tub to soak in after a flight from SE Asia was "Hallelujah!" I have told my friends to stay here when they are flying out of SFO. Great place!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Only a few minutes drive away from SFO airport I only stayed overnight between flights. BART station within a few minutes walk
Stayed 1 night in Mar 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The premise’s location is great ! Especially is so close to the SF International airport.
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing mars the stay, water pressure at the show is really poor, little more than a trickle.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick, Livermore

Liked: Cleanliness, staff & service, amenities
Joyce at front desk was very nice. The sheets are super nice. Nice room. Spacious
Stayed 1 night in Mar 2024
Response from Joyce on Mar 13, 2024
Thank you for the wonderful review. We are glad that you enjoyed your stay with. We hope to see you again next time you visit SF.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the location has improved and more looks to be in the works!
Stayed 1 night in Mar 2024

8/10 Good

Manuel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite fine
Stayed 2 nights in Mar 2024

10/10 Excellent

Julia, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
5 min walk from the Bart station, nice staff, cozy rooms. Nothing fancy but just what I need between flights.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a cool property! I landed in SFO around midnight so I knew I wanted a spot close to the airport. The woman at the front desk was friendly and very helpful. The lounge area was cool too, it had free coffee options (cappuccino, etc) and a self-serving wine machine. The room was clean and the amenities were of great quality and very modern. I only stayed a few hours but I wish I could have stayed longer. I will return when I fly to or from SFO airport! Thank you The Dylan at SFO :)
Stayed 1 night in Feb 2024

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for guests is very limited and tight fitting.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful little hotel ... attention to all of the details (water, bedding, amenities) that Marriott, Hilton and the trash heap long ago left behind.
Stayed 1 night in Feb 2024

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and appreciate the records and record player
Stayed 1 night in Feb 2024

8/10 Good

laura

Travelled with partner
Problem was very thin walls. We were in 309. One side: loud voices and partying until after midnight. Other side: TV on ALL NIGHT and even when they were checking out (apparently older couple).
Stayed 1 night in Feb 2024

8/10 Good

Liz

Travelled with partner
Liked: Staff & service
Disliked: Amenities
they didn't clean our room one day and when inquired about it they looked at the chart and said "it says it was cleaned." I invited them to come take a look if they didn't believe me. they said they would make sure it was cleaned the next day. I would have preferred a better response to this mishap.
Stayed 4 nights in Feb 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient for early morning travel. Close to Caltrain and BART and rental car return for SFO. Plenty of gas stations close by for easy rental car needs. It was a great value.
Stayed 1 night in Feb 2024

8/10 Good

Claudia, Walnut Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the charge made to my card which seems it was for the coffee that I thought was included in the bedroom as in most hotels
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and comfortable beds, helpful staff and easy connection by rail to Airport and city.
Stayed 2 nights in Feb 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and 4 minutes from the airport. Staff was friendly and accommodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Dushyant, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a great one night stay at the Dylan hotel near the SFO airport! The staff was super friendly and accommodating, and the hotel had plenty of amenities to make my stay comfortable. There were also a variety of dining options and places to shop in the vicinity, which made it really convenient. Overall, it was a decent place for a quick stopover.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the free coffee machine in the lobby with decaf cappuccino
Stayed 1 night in Feb 2024

10/10 Excellent

Sushil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Easy transportation, friendly staff, clean and comfortable.
Stayed 3 nights in Feb 2024

8/10 Good

Delores

Travelled with family
Nice hot steamy shower! Clean and simple room.
Stayed 1 night in Feb 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Shelley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was helpful to be able to communicate with staff for a late night check in. They also provided info about a place to eat nearby. What didn't work well was the water pressure in the shower. Very low. Also, we were awakened by drilling, hammering, etc. at 8:54 am. May not seem early except that we checked in after a late night flight arrival.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan, Goleta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Seungyoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and reasonable price, kind staff
Stayed 1 night in Feb 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
I have no complaints
Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Feb 2024

2/10 Terrible

Madison

Disliked: Cleanliness, property conditions & facilities
This is a motel not a “boutique hotel”.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

THU

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restaurants. Hotel offered free coffee, which had a variety of options and tasted great. Great customer service!
Stayed 2 nights in Feb 2024

10/10 Excellent

PETER, Eustis

Stayed 1 night in Feb 2024

8/10 Good

Marie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. My only complaint is that it is an animal friendly hotel with NO area for dogs to do their business. I’m a firm believer that if you go pet friendly you should have a recess area for animals to safely do their thing. The hotel was clean and the people working there were amazing. I would definitely recommend staying there but if you bring your pup, bring pee pads and poop bags as they don’t have a place for them to poop safely and it’s mostly a concrete area.
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
a quiet, clean, convenient stay near the airport
Stayed 1 night in Jan 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Constant updates on what is available and consistent reminders of my booking.
Stayed 1 night in Feb 2024