Ratings based on 3,541 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom san jose CA

Nice hotel close to Fisherman's Wharf.

Posted 25-Feb-2015
Pros: Great location
Cons: Nicer bar and lounge
Location: So nice and close to the wharf and good restaurants
Our room was comfortable and clean but we had a lousy view from our window.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Taiwan

Nice and modern hotel right on the Wharf

Posted 25-Feb-2015
Friendly and helpful staff. Clean and modern facilities. Got a good deal.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom concord, ca

close to wharf

Posted 24-Feb-2015
great staff. Great location. Plenty to do and see. Just minutes from the piers and fun! Awesome rooms that were comfortable. Perfect stay-cation for me
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Feb-2015
Walking distance to EVERYTHING you need to see in San Fran. Ordered room service 1st night and had to order chocolate cake again second night because it was so good..
3 out of 5
Recommended
for Everyone
by A verified traveller

Es un buen hotel cerca de lugares bonitos.

Posted 23-Feb-2015
Nuestra estancia fue breve, pero nos gusto mucho, esta cercano a lugares turisticos, buenos restaurantes.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom Perth, Australia

Good location, but fairly ordinary hotel

Posted 16-Feb-2015
The hotel is perfectly situated to explore Fishermans wharf. You are a short walk to the Alcatraz ferry, and so many awesome restaurants. The hotel is obviously only charging for location. The room was very basic, although the bed was very comfy.
2 out of 5
by A verified traveller

It was close to everthing but dissappointed.

Posted 11-Feb-2015
The rooms are very small - NO FAN in the bathroom - not happy with all in general.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vacaville, CA

Birthday trip for daughter and friends

Posted 6-Feb-2015
We had a girls weekend in San Francisco for birthdays. It is walking distance to the waterfront. It allowed us to walk and party. Sheraton is comfortable place to stay, this was not our first stay there and I am sure it won't be the last. Staff was helpful and friendly. The cherry on top when we were checking into getting a taxi for six of us they offered their limo at a very good price...and then picked us up when we were ready to head back to the wharf. Great weekend!
4 out of 5
by A verified travellerfrom Karlsruhe

Silvester in SF

Posted 3-Feb-2015
Pros: Gute Lage
Cons: weiss ich nicht, da wir eh alles auf eigene Faust machen
Location: Gut gelegendes Hotel. Sehr Zentral bei Pier 39 In unmittelbarer Nähe Strassenbahnhaltestelle.
wir wollten mal Silverster mal in SF erleben. Man muss natürlich am guten Platz am Pier 39 sorgen. Viel Andrang. Sollte sich um 23:30. Der Blick über das Feuerwerk über der Bay-Bridge war super.
5 out of 5
Recommended
for Everyone
by A verified traveller

Staff

Posted 1-Feb-2015
Most staff were pleasant. The front desk and concierge staff were fantastic. However the staff answering the housekeeping phone calls from the room were less pleasant. They satisfied all our needs however their phone mannerisms were not at the standard of the other staff we experienced