Ratings based on 3,841 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami FL

Amazing hotel in the center of the city

Posted 1-Aug-2015
Had an amazing experience the staff was very welcoming. Our room was very comfortable and clean and was kept that way throughout our stay. The hotel was located right in the middle of everything. We were able to walk straight to pier 39, ghirardelli square, Chinatown and other tourist places. I extremely recommend!
5 out of 5
Recommended
for Families
by A verified traveller from Colchester, UK

Great location to get out and about

Posted 29-Jul-2015
Pros: Clean, safe, efficient
Cons: Very busy at times so could organise a few more staff at those peaks, hotel parking is expensive but probably going rate.
Location: The location is San Francisco Fishermans Wharf, google it, loads to do and see.
Very well appointed hotel in iconic SF location. Clean, safe, efficient, good staff. If you want cheap go to a suburb location. This is a well appointed, class facility, in a premier world class California location.
Comment from EPC
29-Jul-2015 by General Manager, EPC
Dear Phil, We couldn't have written a nicer review. Thanks for sharing your experience at Sheraton Fisherman's Wharf. It is great to hear that you found our hotel clean, safe, efficient with a good staff. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
5 out of 5
Recommended
for Everyone
by A verified traveller from LA

Nice location.

Posted 29-Jul-2015
I had a great experience staying at this hotel for the past weekend. Staffs were friendly and the room was nice and clean. Will definitely go back and stay here again.
Comment from Hotel Management
31-Jul-2015 by General Manager, Hotel Management
Dear SS, It was nice of you to post this five star review of your stay at Sheraton Fisherman's Wharf. Thanks for pointing out our friendly staff members, clean room and nice location. We were especially happy to hear that we will be seeing you again. It was our pleasure to serve. Until next time. Sincerely, Michael Hirsch
2 out of 5
by A verified traveller from Washington, D.C.

Tourist Trap.

Posted 28-Jul-2015
Location: Tourist trap. Too many people, too many cheap trick tourist attractions.
This hotel is incredibly overpriced. We paid ~$300 for a 300 square foot room that didn't even have a refrigerator. The bathroom was also incredibly small and lacking in quality fixtures. We were first put in a ground floor, street facing room with a door that would not close all the way. After waiting 20 minutes for maintenance to take a look at our door, we decided to go to the front desk and request a new room. Luckily, we were able to change rooms, otherwise we would have been dealing with vehicle noise all night long. Even after moving to the fourth floor, the noise from the street was still very audible. Also, as other reviews have mentioned, parking is $57 a night and does not include valet service. Wi-fi will also set you back an additional $14 a night, because you haven't spent enough on this room already. I'm not sure if it's because it's a Sheraton or because the hotel is located in a tourist trap of a neighborhood, but the price of a room here is exorbitant for what guests are provided with. Do yourself a favor and stay away from this hotel, and ideally, far away from the Wharf.
Comment from Hotel Management
31-Jul-2015 by General Manager, Hotel Management
Dear Gab, Thanks for staying with us. Please note that we do offer packages for some of the extras that you pointed out. Some Guests find additional value when they know that they will be using them. Sincerely, Michael Hirsch
3 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Close to Fisherman's Warf, but room felt tired

Posted 27-Jul-2015
Pros: Close to the Fisherman's warf, other good spots.
Cons: Needs some updating
Slept well, and enjoyed the experience. The room felt a bit on the tired side. For example, the laminate on the desk was peeling off, etc. We did not spend much time in the room, so this did not bother us though. Beds were comfortable and we slept great.
Comment from Hotel Management
29-Jul-2015 by General Manager, Hotel Management
Dear Virginia, Thanks for staying with us and for your feedback. We are glad that you got a good night's sleep on our comfortable beds. It was our pleasure to serve you. Come back soon. Sincerely, Michael Hirsch
3 out of 5
Recommended
for Everyone
by A verified traveller from Heemskerk

Leuk maar prijzig

Posted 26-Jul-2015
Mooie locatie, goede kamers. Goed personeel maar toch iets te duur ten iozichte van deze positieve punten.
4 out of 5
Recommended
for Everyone
by A verified traveller from Denver

Great hotel if you want to see the sights of SF.

Posted 26-Jul-2015
Big hotel close to sights and restaurants. Great for tourists, not so much business travelers
Comment from Hotel Management
31-Jul-2015 by General Manager, Hotel Management
Dear Dick, Thanks for the four star rating and nice comments about your stay at Sheraton Fisherman's Wharf. We are glad that our convenient location made it easy to see all of San Francisco. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
5 out of 5
Recommended
for Everyone
by A verified traveller from Queensland Australia

well situated

Posted 25-Jul-2015
Pros: The cheerful sunny decor in the room.
Cons: Free wi fi and refrigerator in the room. All hotel/motel rooms in Australia have fridges.[ Useful for medication needing to be kept cool. ]
Location: Pier 39, Ghiradelli Square, Alcatraz, cable car, Maritime Museum.
Comfortable room...great bed! Close to Pier 39. Easy walk to Ghiradelli's and cable car. IHop , Walgreens and Safeway over the road. Great hotel and very convenient to the cruise ship terminal. Would stay again. This was our second visit from australia.
Comment from Hotel Management
28-Jul-2015 by General Manager, Hotel Management
Dear Jan, It was nice to see you again and thanks for this five star review of your stay at Sheraton Fisherman's Wharf. We are glad that your room was comfortable and our location convenient to the cruise terminal. Hope that your cruise was as fun. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
3 out of 5
by A verified traveller from 埼玉県朝霞市

室内の設備に不満あり

Posted 21-Jul-2015
Pros: 1.ローケション 2.ホテル側面の火を囲んだ懇談場所 3.ベッド
Cons: 1.冷暖房機が大きくて邪魔。そして調整方法が不明 2.窓のカーテンが粗末 3.道路からホテル入口への歩行通路が狭く入りにくい
Location: ピァに近くて便利
ロケーションが良い事と、シェラトンなので部屋も設備も良いと判断して宿泊した ロケーションはピァにも近く、スーパーやレストランも近くにあり便利だった 残念だったのは部屋の冷暖房機が大きく、利用方法が解らなかった事。 又、カーテンが単純な厚手の一枚でできており、通りに面した部屋だったの常に閉めるしかなかった レース部分があればありがたかった
5 out of 5
Recommended
for Everyone
by A verified traveller from Bangor, Northern Ireland.

Great Hotel in an ideal location

Posted 20-Jul-2015
Pros: The staff were very friendly. The room was more than adequate. The facilities were excellent.
Cons: I would be 'nit-picking' to suggest any improvements.
Location: Pier 39, Alcatraz, Golden Gate and Oakland Bay Bridges, Cable Cars, Tourist shopping, plenty of places to eat.
The hotel itself was very good. It is in a great location, just one block away from the centre of Fisherman's Wharf and Pier 39. The hotel staff were fantastic - very approachable, very helpful and nothing was ever a problem. The room was also excellent, clean and well kept. I would have no problem recommended this hotel to anyone.
Comment from EPC
20-Jul-2015 by General Manager, EPC
Dear Glenn, We were thrilled to see this five star review of your stay at Sheraton Fisherman's Wharf. Thanks for pointing out our great location, fantastic staff and well maintained hotel. We appreciate your endorsement and look forward to welcoming you back. Sincerely, Michael Hirsch