This hotel has a restaurant and bar, and also offers complimentary coffee/tea service in the mornings, as well as a weekday Town Car service to the Financial District. A metro station is located nearby. An evening wine reception features complimentary California wines.

In-room spa services include massages, body treatments, and facials and feature Kerstin Florian® organic body and skin care products.

The Serrano has a 3,000 square feet meeting facilities, 24-hour business center with two computer workstations and provides complimentary wired and wireless Internet access, which is also available throughout the property. 24-hour fitness facilities and a steam room are also on site. Concierge services and room service (limited hours) are available, and guests can borrow from a library of 50 board games and puzzles. Guests will also find an ATM banking service onsite and luggage storage.

This property is smoke-free.

• Massage - spa treatment room(s)
• Technology helpdesk
• Concierge services
• Complimentary newspapers in lobby
• Breakfast available (surcharge)
• Bar/lounge
• Restaurant(s) in hotel
• Limo or Town Car service available
• Parking garage
• Multiple small meeting rooms
• Ballroom(s)
• Banquet facilities
• Multiple large conference rooms
• Event catering
• Audio-visual equipment
• Total number of rooms - 236
• 24-hour front desk
• Porter/bellhop
• Doorman/doorwoman
• Security guard
• Multilingual staff
• ATM/banking

• Tour assistance
• Dry cleaning/laundry service
• Shoe shine
• Coffee in lobby
• Air-conditioned public areas
• Elevator/lift
• Number of floors - 17
• Valet parking (surcharge)
• Wedding services
• 24-hour fitness facilities
• Free Wi-Fi
• Free wired high-speed Internet
• Valet parking
• Luggage storage
• Room service (24 hours)
• Number of meeting/conference rooms - 7
• Area shuttle (complimentary)
• 24-hour business center
• Meeting facilities size (feet) - 3000
• Smoke-free property
• Steam room
• Suitable for children

• Cable/satellite television channels
• Pay movies
• Video-game console
• Hypo-allergenic bedding available
• Air conditioning
• Climate control
• Complimentary weekday newspaper
• Blackout drapes/curtains
• Voice mail
• Multi-line phone
• Minibar
• Wake-up calls
• Turndown service (on request)
• Designer toiletries

• Bathrobes
• Hair dryer
• In-room massage available
• Shower/tub combination
• Electronic/magnetic keys
• Iron/ironing board
• Daily housekeeping
• Non-smoking only
• Desk
• Clock radio
• Cribs/infant beds available
• In-room safe (laptop compatible)
• Wireless high-speed Internet access (surcharge)
• Wired high-speed Internet access (surcharge)

Serrano Hotel offers 236 air-conditioned guestrooms in a 17-story building. Rooms are soundproofed and offer triple-sheeted beds, window seats, high ceilings, large windows, cherry-wood furnishings, full-length framed mirrors, Spanish-Moroccan accents, and theater-themed artwork.

Other highlights include complimentary wired and wireless Internet access, flat-screen TVs and minibars in armoires, terry-cloth bathrobes, Bigelow bath products, dual-line phones and voice mail.

Panoramic city views are available from rooms on floors 10–17 (available upon request at registration; no surcharge, but subject to availability). Coffeemakers are also available upon request.

All Kimpton Hotels incorporate more than 40 eco-friendly products and practices through its environmental program, Kimpton Hotels EarthCare.

Guests can expect in-room recycling bins and water-efficient bathrooms. Other highlights include the use of non-toxic cleaning products, recycled paper, and energy-efficient lightbulbs.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

• Accessible bathroom
• Accessible path of travel

• In-room accessibility

Jasper’s Corner Tap - Sporting a swanky atmosphere with a laidback vibe, this restaurant and sports bar combination features worn wood tables, leather booths, a collection of local artists’ murals, and a lively atmosphere. With 18 beers on tap and a late-night menu, this upscale tavern serves breakfast, lunch, and dinner daily; though all meals may not be available every day.

Located near a shopping district and close to the convention center, this hotel has 24-hour facilities with two exercise bikes, two treadmills, two cross-trainers, and a steam room. Guests can also borrow from a library of 50 games and puzzles.

Several public-play golf courses in San Francisco include the Presidio Golf Club (four miles), and the Lincoln Park Golf Course (six miles). Complimentary bicycles are also available onsite.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golf - driving range nearby
• Golfing nearby
• Sailing nearby
• Windsurfing nearby
• Pilates classes/instruction nearby

• Complimentary bicycles on site
• Bicycle rentals nearby
• Hiking/biking trails nearby
• Playground nearby
• Yoga classes/instruction on site

A Green / Sustainable Property - Third Party Certified

This property participates in Green Seal, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

• This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.