Ratings based on 869 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

old building

Posted 21-Apr-2015
Pros: kids enjoyed baking waffles. close to highway junction and the airport.
Cons: building itself
Location: good for driving in/out the bay area.
very old. no safe box in the room. staff are nice and friendly.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Nice rooms with easy airport access

Posted 20-Apr-2015
We had a solid experience here. We arrived around 2am due to flight delays, but we called ahead to let the front desk know and checking in late was no problem. We had booked two rooms - one for two nights and another for one night - which seemed to throw every staff member I spoke with. Other than the confusion on that front, everything went pretty smoothly. Breakfast was good - love those waffles - and parking was generally easy. The only time we had trouble was our first night, when we had to park in an adjacent neighborhood. The room itself was great; clean and quiet with comfy beds and plenty of space. I'd stay here again after another late-night flight.
2 out of 5
by A verified travellerfrom Miami, Florida

Smelly dump

Posted 17-Apr-2015
This hotel is in serious need of renovation. You can tell the room/bathroom were cleaned, but the place is in such bad shape that cleanning it won't cut it. The room smelled of old and the carpet was revoltingly dirty. The furniture was faded and chipped-I don't mean that is had scratches and didn't meet my standards... I mean it was more like the kind that you wouldn't even donate to Goodwill because it's in such bad shape. The overall feel is of a cheap motel. if you are looking for a place to crash and are not bothered by the smell and dirty carpet, this place might do. The bed was just ok, the sheets were clean and decent quality. The staff was friendly and they offer breakfast.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Daly city, Ca

Posted 17-Apr-2015
Saff was very pleasant, room was nice, beds we comfortable, I would use this hotel in the future. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Apr-2015
The Staff was very helpful and friendly. The room was clean and comfortable. We would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Apr-2015
The rooms were nice, but some of the electrical outlets were not working. I had a difficulty finding a parking spot on the night of my stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 日本

空港送迎サービスを有効利用!

Posted 24-Mar-2015
【いいところ】 ・空港送迎は、ホテルに電話をして頼まなければならないが(日本語未対応)、International terminal のlevel 3(3階)から外に出た所にあるhotel courtesy shuttlesにいることを伝えれば、必ず迎えに来てくれる。私の場合、電話してから15分以内で迎えに来てくれた。 ・ホテルからサンフラシスコ市内へ観光に行く際も、フロントで頼めば空港や近くのBARTの最寄駅(millbrae)まで送ってくれる。帰りも同様に、電話で頼めば無料で迎えに来てくれる(常にチップ$1は渡したほうがよい)。 ・室内は丁寧に掃除されている。 【悪いところ】 ・wifiの電波が弱く、私が泊まっていた4階の部屋では、ほとんどwifiが使えなかった。
3 out of 5
Recommended
for Everyone
by A verified travellerfrom seoul

공항이 가까워서 좋음. 가격대비 괜찮은 호텔입니다.

Posted 18-Mar-2015
Pros: 가격대비 괜찮은 호텔
Cons: 예약 사항을 직운이 잘 숙지 했으면 합니다.
귀국날 하루 머물렸는데, 공항이랑 가까워서 좋았습니다. 초기에 직원이 방이 잘 못 배정해서 좀 실망함.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice comfortable hotel

Posted 13-Mar-2015
Pros: Being good priced and comfortable and great service
Cons: A little bit of some updates a little outdated
Location: San Mateo- Bridge pointe Shopping, Airport and San Francisco.
The hotel is nice quiet and comfortable and really I am not into fancy things so for me and my husband this hotel was just fine.
3 out of 5
by A verified traveller

Hotel Staff

Posted 9-Mar-2015
The staff were pretty rude. Nobody picks up the phone. I had to call about 4 times before anybody picked up the phone. That happened on at least 3 occasions .