Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Fresno, CA

Expected More For the Cost

Posted 29-Jun-2015
The hotel was just ok. No swimming pool or hot tub, however they do have large jacuzzi tubs in the bathroom. The rooms are very small and if you need double beds, they set up the bed blocking the closet. Overall I wasnt satisfied.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Ferndale

Close to hospital.

Posted 13-Jun-2015
Cons: More locks on the doors.
Decent place if you are only there to sleep. Price seemed high.
Comment from Hotel Management
30-Jun-2015 by Sam, Hotel Management
Thank you,
3 out of 5
Recommended
for Everyone
by A verified traveller from 日本

廉価なホテル

Posted 6-Jun-2015
お安い。 ただし安いなりの設備とサービス。 天井が薄く、歩いている音が聞こえてかなりうるさい。 端の部屋は階段に隣接しており、二階に上り下りする人の音が響きかなりうるさい。 連泊したが、風呂が洗われておらず、浴槽に垢らしきものがこびりついたまま。 個人差だろうが、水が合わない。入ると痒みを感じる。 wifiがほとんど繋がらない。 ジュースの自販機が故障しているのか、コインを入れても返却ボタンを押しても返ってこない。 その苦情を言ってもホテルスタッフは「後で対応する」とだけ言って何の対応もしない。
Comment from Hotel Management
30-Jun-2015 by Sam, Hotel Management
Thank you,
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 31-May-2015
It meets the needs if you don't want to spend a lot of money and are fine without having something fancy.
Comment from Hotel Management
3-Jun-2015 by Sam, Hotel Management
Thank you/,
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

A comfortable and clean hotel in a nice area.

Posted 26-May-2015
Pros: Very competitive price.
Cons: Towels, a bit low quality.
Location: Not a whole lot, tried the pizza place next door, pretty good.
I had my doubts of this hotel, one for it being on the main parkway, and two being across the street from a gentlemen's club (not that I have a problem with it, but it may harbor some seediness). But seeing that there is a brand new Maserati dealership next door, the neighborhood couldn't be that bad. Overall the staff was nice, the rooms were comfy and clean. I would not hesitate to stay here again.
Comment from Hotel Management
27-May-2015 by Sam, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2015
Pros: the homey and clean room, had a Jacuzzi tub also, unexpected. staff wasn't very welcoming though.
Cons: staff professionalism (it is after all, hospitality)
hotel staff not so friendly, but the room nice and clean and lots of amenities. Great free breakfast. nice stay.
Comment from Hotel Management
28-May-2015 by Sam, Hotel Management
Thank you and sorry you have problem with Hotel staff we try to train our staff ASAP.
3 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Stay was fine. Provided what we needed.

Posted 23-May-2015
Pros: Convenient location. Clean and comfortable.
Cons: Need an improved Full Hot Breakfast!
Location: Stanford Univ. Palo Alto. San Francisco Airport. The City.
The "Full Hot Breakfast" provided was very disappointing. The food provided was basic. I ate yogurt daily. I tried some of the other food but found it very disappointing. My husband at what was available daily and said it was fine. The room was basic but clean and comfortable.
Comment from Hotel Management
3-Jun-2015 by sam, Hotel Management
Thank You
2 out of 5
by A verified traveller

Bad hotel experience, possibly book thru Expedia.

Posted 3-May-2015
Pros: Room was cleaned up daily with linens changed. Breakfast provided.
Cons: The room we had should not be rented out at all.
We were given possibly the worst room of the hotel. It was on the second floor right near to the main road. Worse still it was right beside a secured door to the second floor entrance. There were loud banging, heart shaking noise all night from the door, the heavy-duty lock, whenever people going in or out. It was a punishing experience.
2 out of 5
by A verified traveller

Internet Letdown

Posted 3-May-2015
Insufficient internet connection, unreliable in room which was absolutely useless when travelling on business and needing privacy for work activities. Just unacceptable !
2 out of 5
Recommended
for Everyone
by A verified traveller from Grass Valley

Basic inexpensive hotel

Posted 1-May-2015
Pros: The rose garden
Cons: Quality of the Internet connection in rooms and the food offered for breakfast
Location: Being right on El Camino Real was convenient to our meeting in Palo Alto. There is a pizzeria a block down that was very good.
Accommodations were okay in terms of what is in the room and cleanliness, but we could not use the Internet connection in our room for most of the three days we were there. One staff member tried to help, but was unable to remedy the problem and didn't get back to us about what to do. There was a group of us staying there and one person had dirty towels in her room. The breakfast was generally not to be consumed by humans who did not want chemicals and manufactured food in their bodies. Coffee was so-so. The best parts of this hotel is that it is inexpensive, close to our meeting place, and the rose garden seating outside the breakfast room. Since we were out of the room almost all day, it worked out okay.