Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Posted 19-Oct-2014
Room not clean, breakfast terrible, very disappointing
4 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel for the price during the peak season.

Posted 5-Oct-2014
If you just need some place to stay in Bay Area during big events in the city and don't want to pay $400 a night, Pacific Inn is one of the evident choices.
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Quiet, away from the hustle and bustle

Posted 4-Oct-2014
Pros: Complimentary Nachos and Popcorn, FREE Hot breakfast... Friendly
Cons: The jets in the jacuzzi tubs should be checked after each stay...
Quoet, Away from the hustle and bustle, close to shopping and dining... Only about 30 mins from downtown San Francisco...
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Oct-2014
Going back again. Within a 10 min drive to Stanford.
1 out of 5
by A verified traveller from Fresno Ca

Close to our conference.

Posted 25-Sep-2014
Pros: close to the training
Cons: the cleanness of the hotel.
Location: N/A
It seemed as it was a hotel that you would rent by the hour. Also the bed sheets and the towels had someone else hair on them. Booked this hotel for my boss needless to say not a very good review.
2 out of 5
by A verified traveller from @stanford hospital

Bad service.

Posted 23-Sep-2014
Front desk clerk on cell phone during my check-in. Blow dryer didn't work. Non smoking room had a strong cigarette smoke odor.
4 out of 5
Recommended
for Everyone
by A verified traveller from Redwood City ca

Posted 7-Sep-2014
Very nice nice people quiet room had a jacuzzi would recommend to a friend
1 out of 5
by A verified traveller from Honolulu, Hawaii

I really wanted to like this hotel...BUT

Posted 1-Sep-2014
I really wanted to like this hotel but it truly was the worst hotel I have stayed at since I can even remember. The staff was rude and not accommodating. The smell in the room was horrendous. Maybe years and years of smoking smells they are trying to cover with chemical stench. More likely they are still using non smoking rooms to accommodate smokers. It was old and dirty. Breakfast was microwaved and awful. Do yourself a huge favor...stay anywhere else!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Aug-2014
A bargain I would stay again no problem. Clean and quiet great staff. Check it out.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Nicest, most economical hotel in an expensive area

Posted 27-Aug-2014
Cons: Everything is wonderful about this hotel, except that the soap kind of sucks. Bring your own soap and it's all good!
Pacific Inn is slightly off the beaten path if you need accommodations in Silicon Vally, which is typically very expensive. It was very convenient to Palo Alto, right in between San Francisco and San Jose. The rooms are big, the bedding is very comfortable, and everything is very clean - free wifi, wonderful staff (Jasmine at the front desk was super sweet!), they have free nachos, popcorn and cookies at the front desk available at all times - it was an all around great experience! The only advice I have to give here is to bring your own soap! The soap kind of sucks there, but that's minor in comparison to how comfortable everything else was at such an affordable rate. I highly recommend it!