Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Fresno Ca

Close to our conference.

Posted 25-Sep-2014
Pros: close to the training
Cons: the cleanness of the hotel.
Location: N/A
It seemed as it was a hotel that you would rent by the hour. Also the bed sheets and the towels had someone else hair on them. Booked this hotel for my boss needless to say not a very good review.
2 out of 5
by A verified traveller from @stanford hospital

Bad service.

Posted 23-Sep-2014
Front desk clerk on cell phone during my check-in. Blow dryer didn't work. Non smoking room had a strong cigarette smoke odor.
4 out of 5
Recommended
for Everyone
by A verified traveller from Redwood City ca

Posted 7-Sep-2014
Very nice nice people quiet room had a jacuzzi would recommend to a friend
1 out of 5
by A verified traveller from Honolulu, Hawaii

I really wanted to like this hotel...BUT

Posted 1-Sep-2014
I really wanted to like this hotel but it truly was the worst hotel I have stayed at since I can even remember. The staff was rude and not accommodating. The smell in the room was horrendous. Maybe years and years of smoking smells they are trying to cover with chemical stench. More likely they are still using non smoking rooms to accommodate smokers. It was old and dirty. Breakfast was microwaved and awful. Do yourself a huge favor...stay anywhere else!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Aug-2014
A bargain I would stay again no problem. Clean and quiet great staff. Check it out.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Nicest, most economical hotel in an expensive area

Posted 27-Aug-2014
Cons: Everything is wonderful about this hotel, except that the soap kind of sucks. Bring your own soap and it's all good!
Pacific Inn is slightly off the beaten path if you need accommodations in Silicon Vally, which is typically very expensive. It was very convenient to Palo Alto, right in between San Francisco and San Jose. The rooms are big, the bedding is very comfortable, and everything is very clean - free wifi, wonderful staff (Jasmine at the front desk was super sweet!), they have free nachos, popcorn and cookies at the front desk available at all times - it was an all around great experience! The only advice I have to give here is to bring your own soap! The soap kind of sucks there, but that's minor in comparison to how comfortable everything else was at such an affordable rate. I highly recommend it!
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 24-Aug-2014
Pros: Price; comfortable bed
Cons: Awful, loud air conditioning unit badly positioned right above the bed.
Decent place to spend the night, and less pricey than similar motels in the area.
3 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles area

Acceptable, good rate, close to Seaport

Posted 21-Aug-2014
Pros: close to work location at port
Cons: Electrical outlet at desk area
Location: Restaurants, lounges, coffee shops, Ferrari / Maserati dealer
room did fine. Huge jacuzzi tub/shower. Dated but clean and convenient to Pacific Shores / Seaport.
3 out of 5
by A verified traveller from California

You get what you pay for

Posted 21-Aug-2014
The breakfast was excellent. The room smelled old. The street noise was somewhat annoying. Facilities are old. Check-in clerk was just putting in her hours.
4 out of 5
Recommended
for Everyone
by A verified traveller from Colombia

Visiting Stanford University

Posted 18-Aug-2014
This is a great value hotel. We were expecting another cheap motel, but it is rather almost a hotel wwith all the facilities. Ample rooms, great shower-jacuzzi, refrigerator, microwave oven, and the best: cozy beds. You'll find free popcorn, nachos, water and coffee permanently in the lobby. Breakfast is varied and plenty. And all the staff is sweet and helpful. No contras we found