Ratings based on 604 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

More electrical outlets in room needed...

Posted 25-Mar-2015
Pros: The price, the quiet, the good beds, the helpfulness of the staff, the close proximity to Stanford hospital.
Cons: Install more electrical outlets near each bed and one to serve the table in the room
The only problem was the lack of sufficient electrical outlets in the room; none were close to the beds. There were only two outlets in the room, both being used for the refrigerator and the coffee maker.
1 out of 5
by A verified traveller

Posted 18-Mar-2015
Expedia sells smoke rooms in the last week and not make it very clear.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to the hospital

Posted 13-Mar-2015
It was OK but felt it was way overpriced for what we got.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Mar-2015
Close, convenient for early morning appointment at Lucile Packard Children's hospital & reasonably priced. Basic hotel.
Comment from Hotel Management
14-Mar-2015 by San, Hotel Management
Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Mar-2015
Because the washing sink is outside the bathroom and is not even next to the bathroom door, it was little inconvenient for travelers. I really suggest the sink to be next to the restroom door when it is not within bathroom.
Comment from Hotel Management
14-Mar-2015 by Sam, Hotel Management
Thank you, sorry we can no change old plumbing.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

We were satisfied with this hotel.

Posted 3-Mar-2015
Regardless of some of the reviews,we found the hotel satisfactory. It was clean, comfortable and staff were helpful. We were visiting. Stanford . We did find a Rotisserie nearby which suited us, but there are not many other places to eat. Breakfast served early, so we could participate, very friendly person responsible for same.
Comment from Hotel Management
14-Mar-2015 by Sam, Hotel Management
Thank you.
2 out of 5
by A verified travellerfrom silver springs, nv

Posted 2-Mar-2015
Beds were a little to firm Jacuzzi tub was not working, hot breakfast was not good it was all microwaved foods
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Business Trip

Posted 28-Feb-2015
This hotel is a good deal for the price. Room was clean, bed was comfortable the spa tub was a bonus. We didn't eat the breakfast so I can't comment on it. The night staff could have been a little bit more friendly. But overall we had a nice stay.
Comment from Hotel Management
6-Mar-2015 by Sam, Hotel Management
We are delighted that you enjoyed your stay with us once again. Thank you for always choosing us for your lodging needs and taking the time to let travelers know about us once more. Our hotel tries extremely hard to keep our rates affordable compared to others in the area, and also have high quality of cleanliness. We are very...
4 out of 5
Recommended
for Everyone
by A verified traveller

very nice hotel especially for the price. S

Posted 25-Feb-2015
staff gave good dinning references. snacks were very nice.
Comment from Hotel Management
6-Mar-2015 by Sam, Hotel Management
We are delighted that you enjoyed your stay with us once again. Thank you for always choosing us for your lodging needs and taking the time to let travelers know about us once more. Our hotel tries extremely hard to keep our rates affordable compared to others in the area, and also have high quality of cleanliness. We are very...
1 out of 5
by A verified travellerfrom southern Cali

super disappointed

Posted 25-Feb-2015
Room was dirty. Mold growing around windows. Broken lock on door. Closet was uneccessable, literally had to climb over the bed to get to it. Cancelled the rest my reservation to find another cleaner place to stay. Had to email the owner three time before I got a response.